I checked in and there was an odd Odor in the room. Nothing horrible, but a musty smell. I didn’t report it: the receptionist wasn’t very professional in several ways. Not rude, just blah.
The second day after I returned to the room, it had not been serviced as was protocol. I spoke to the same receptionist, and she said she would make sure that it got done on day three, ( which it did ). But she should have at least apologized.
I said it wasn’t a big deal, as I was alone, but an apology was in order, IMHO.
The continental breakfast was good.