라킨타 인 & 스위트 바이 윈덤 시더 래피즈 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 937개 이용 후기 중 420개" "
평점 8 - 좋아요. 937개 이용 후기 중 356개" "
평점 6 - 괜찮아요. 937개 이용 후기 중 88개" "
평점 4 - 별로예요. 937개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 937개 이용 후기 중 28개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 훌륭
가격대비 아주 우수한 편입니다.
2018년 9월에 1박 숙박함
답변 제공: BR 님, 2018년 10월 11일
Thank you! We are so glad you had a nice stay. We hope you come back soon.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 8월에 2박 숙박함
답변 제공: BR 님, 2020년 9월 29일
Dear Guest, I am sorry that you are unhappy. Could you tell us your issue so we can address it.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: BR 님, 2020년 9월 29일
Thank you

8/10 - 좋아요

mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함
답변 제공: BR 님, 2020년 9월 29일
Thank you!

4/10 - 별로예요

Rachel 님, Cedar Rapids

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The walls are thin, I could hear the neighboring visitors very clearly. Especially their kids! 12-2 am and then 8-10 am the kids were screaming and running around, jumping and hollering. I am a mother but never have I experienced a hotel allow this to happen so late at night. The receptionist also is not welcoming at all and is never at the front desk.
2020년 8월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 15일
Dear Rachel, Thank you for taking the time to provide us with your feedback of your stay. We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. I am sorry to hear about the noise issue that you encountered from the other guests. The issue you described is truly regrettable. We will be discussing your experience with the staff and management team so we can make improvement. We very much do appreciate your honest feedback and deeply apologize once again for the inconvenience this might have caused you. We take your concerns very seriously and rest assured your feedback will definitely help improve our operations. Thanks again for your time and we hope you'll give us another chance.

10/10 - 훌륭해요

Roxanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay -
When I walked through the doors, everything was in new condition and it smelled so clean which is always important, but especially so now with Covid. I plan to stay there again on my next business trip!
2020년 7월에 1박 숙박함

8/10 - 좋아요

Diane 님, Gasport

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and everything was clean! We have our dog baby with us and it is very dog friendly. Close to restaurants and stores as well.
2020년 8월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Diane, Thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
There was a smell of chlorine in the room, possibly due to a disinfectant. Walls were thin, could hear people in the hallway very loud. Due to COVID19, the pool, fitness facility were closed, and the breakfast was just a bag with a couple granola bars, fruit, and water. It didn't do much for a breakfast substitution. Overall the place was OK and I would stay again. Note, it didn't seem like masks were required. No guest were wearing them, only the staff.
2020년 7월에 2박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cedar Rapids. I would like to say we are not offering the continental breakfast at this time due to COVID-19 restriction. Hopefully, after the restriction lift you can come back and give us a try to experience out full continental breakfast. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Michel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rdat hotel
The hotel was great as usual. The only place I will stay when I'm in the area. Murad is and excellent host and made us feel like family. He is tops. He should train all hotel employees.
2020년 7월에 2박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Michel, Thank you for your feedback and your kind words about our staff and our hotel.. We are working hard to ensure each guest has a pleasurable stay when visiting with us. We appreciate you as our guest and happy you chose La Quinta Cedar Rapids. Again, thank you and we look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Thank you

10/10 - 훌륭해요

Jonette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place
Very clean and nice. Great for the price
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Jonette, Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Thomas, Thank you for your rating.

10/10 - 훌륭해요

Timothy Freed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Timothy, Thank you for your 10 out of 10 rating. We truly appreciate it.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’m not sure if you just don’t serve breakfast or if the breakfast was over earlier than thought
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Thank you so much for your review. I would like to say that we are only offering breakfast bags during breakfast hours and not offering the continental breakfast due to COVID-19 restriction. Hopefully, after the restriction lift you can come back and give us a try to experience out full continental breakfast. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice hotel. Weren't aware pool was closed and breakfast was not available until check in.
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Dear Valued Guest, Thank you so much for your review. We are glad you had a good stay with us. I would like to say that we are not offering the continental breakfast and pool is closed due to COVID-19 restriction. Hopefully, after the restriction lift you can come back and give us a try to experience out full continental breakfast. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice place. Hard mattress and pillows made it difficult to sleep.
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Dear Robert, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, We are sorry to hear that our beds were not to your liking. As far as the beds and all the bedding is La Quinta approved. It is La Quinta’s brand standard so we must use La Quinta approved mattress and beddings. We appreciate you bringing this to our attention and hope you will stay with us again in the future.

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Decent Sevice, Zero Comfort
The rooms are a bit smaller than average. The beds are not comfortable and don’t get me started on the bedsheets and comforter. Absolute nightmare in terms of comfort. I probably got 4 hours of sleep. My wife and two kids complained about the same thing. We won’t be back to this one.
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Dear Paul, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, We are sorry to hear that our beds were not to your liking. As far as the beds and all the bedding is La Quinta approved. It is La Quinta’s brand standard so we must use La Quinta approved mattress and beddings. We appreciate you bringing this to our attention and hope you will stay with us again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 3박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Thank you

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Heather, Thank you.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
just a night in a hotel
Stay was just fine
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
John, Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Thank you for your 5 out of 5 rating. We truly appreciate your feedback.

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vey nice room
The parking arraignment is a little odd as it is shared with a nearby company. There are no parking/ tow away signs all over the parking area limiting the motel guest parking
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Dear Eric, I appreciate you taking the time to tell us about your experience at La Quinta Cedar Rapids. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. sorry about the parking, We do have close to 95 parking spaces for the hotel which includes front, both sides and back of the building. During the weekend guests can park anywhere they wish to park due to offices being closed.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 2박 숙박함

6/10 - 괜찮아요

Jill 님, Readlyn Iowa

연인과의 여행
별로예요: 편의 시설/서비스
The breakfast was very disappointing due to COVID. They should give a discount on the room or a voucher to a restaurant if they aren’t going to give you a descent breakfast like advertised!!
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 8월 6일
Dear Jill, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cedar Rapids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to say we are not offering the continental breakfast at this time due to COVID-19 restriction. Hopefully, after the restriction lift you can come back and give us a try to experience out full continental breakfast. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 2박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very very very nice and it smelled just as clean as it looked
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Dear Valued guest, Thank you for your feedback and your kind words about our staff and our hotel.. We are working hard to ensure each guest has a pleasurable stay when visiting with us. We appreciate you as our guest and happy you chose La Quinta Cedar Rapids. Again, thank you and we look forward to your next visit.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice hotel. Room was clean and bed comfortable. Wouldn’t have guessed it was built over a couple years ago.
2020년 7월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 28일
Dear Valued Guest, We appreciate you being our guest and are happy to know that you enjoyed your stay with us. We always want our guest to have a positive experience and look forward to your next stay with us. We are not a new built hotel but our hotel went through a complete remodel as June of 2016.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 4일
Thank you for your 5 out of 5 rating.

8/10 - 좋아요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay. The pups were happy
Nice and quiet. Traveling to a new hospital for work. Contract work. This was comfortable for me and the pups. Would stay again.
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 7월 1일
Dear Teresa, Thank you for taking the time to post a review. We hope that you will visit with us again in the future!

8/10 - 좋아요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Thank you.

10/10 - 훌륭해요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manager of the hotel is the awesome!
The hotel was fine. What made the stay amazing was the managers outstanding customer care. He went above and beyond. Extremely polite and acomodating. I wish there were more people like him in customer service!
2020년 6월에 4박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Dear Adam, Thank you for staying with us; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to Cedar Rapids area.

10/10 - 훌륭해요

Joe 님, Omaha

출장 여행
좋아요: 청결 상태, 직원 및 서비스
My accommodations were excellent and exceeded my expectations
2020년 6월에 2박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Joe, thank you for staying with us, we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to Cedar Rapids area.

8/10 - 좋아요

SMG 님, IL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and beds were comfortable. Our shower control was installed backwards so the cold was actually the hot but that is better than not having hot water. Ceilings are tall so it makes the room seem larger. Area is quiet and the small refrigerator and microwave are always nice to have.
2020년 6월에 2박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Dear SMG, Thank you for staying with us; we appreciate you being our guest and are happy to hear that you enjoyed our property’s cleanliness. We always want our guest to have a positive experience, knowing that you enjoyed your stay with us gives us great pride. However, I am sorry about the issue you encountered with shower handle and the issue has been correct now. Once again, thank you for your stay and we look forward to your next stay with us.

8/10 - 좋아요

Beatriz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice hotel
I chose this hotel due to the proximity to the prospect baseball fields. It was near shopping and restaurants. The hotel appeared to be remodeled. Our room was ok - beds were a little hard. Carpets were a little stained but overall was decent. We had to check out early and the manager was understanding about it.
2020년 6월에 3박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Beatriz, Thank you for staying with us; we appreciate you being our guest and look forward to seeing you again during your next visit to Cedar Rapids area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Thank you

10/10 - 훌륭해요

Gina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
Super clean, very comfortable and quiet. Check in and check out was great. Same guy both times. He was the nicest fella
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 27일
Gina, thank you for the gracious review. We are so happy you had a memorable stay. We will see you next time you find yourself in the Cedar Rapids area.

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 15일
Thank you for your 10/10 rating.

2/10 - 너무 별로예요

Katie 님, Iowa City

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a decent property, but horrible, horrible staff.
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 15일
Dear Katie, Thank you for your review of our hotel and I am glad that you liked our property, however sorry to hear that you had a negative experience with our staff. We were just following our policy as far smoking charges goes because we have a zero tolerance policy at our non smoking hotel.

2/10 - 너무 별로예요

Heather

별로예요: 청결 상태, 직원 및 서비스
What house keeping!?
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Chase

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awsome
Great first time
2020년 6월에 2박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Dear Chase, Thank you for being our guest, we appreciate you being our guest and hope to see you again on your next trip to our area.

2/10 - 너무 별로예요

Kathleen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wasnt able to stay
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Kathleen, I am sorry that you had a negative experience. Could you give me some more details why you were not able to stay at our hotel?

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy to find & in a good area of town. Close to the Iowa Sports Complex. Very clean. Allowed us to check in early without calling ahead. Only dislike were the beds: too hard.
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Dear Guest, Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. I am sorry that your bed was not to your liking, rest assured I will share your comment with corporate. They are the ones that approve what kind of furniture we can have. Hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Thank you for your rating.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
2020년 5월에 4박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Dear Valued Guest, I am sorry that you had a negative experience. Could you tell me what happened??

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 6월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Thank you for your 5 out of 5 rating.

6/10 - 괜찮아요

Randall

별로예요: 객실의 편안함
They did not give me the room i reserved
2020년 5월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Dear Randall, You asked us to move you from the room you booked. We did originally check you into the room that you booked.

8/10 - 좋아요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bathrooms are way to small unless a person is about 4 feet tall and weighs 50 pounds. The toilet seat is about 1 foot off the floor. It reminded me of how people in third world countries have to squat in a hole to go to the bathroom. The sink area is way to confined. There isn't much room to place personal items. Did not appreciate the barking dogs at night in other people's rooms.
2020년 5월에 3박 숙박함
답변 제공: BR 님, 2020년 6월 9일
Dear Guest, Thanks for choosing our hotel for your stay. We regret that your stay did not turn out as per your expectations. We are sorry that we were unable to provide you with the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered. I will let the management know all the issue that you have described. We hope you will consider staying with us again.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: BR 님, 2020년 5월 21일
Thank you for your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels.