Dear Jeremy, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Cedar Rapids North - Marion. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness and smells you experienced on your recent visit. I have shared your feedback with the housekeeping staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,General ManagerMainStay Suites Cedar Rapids North - Marion

Hello,I apologize you had such a poor experience! We'll be taking corrective action on everything mentioned to ensure this isn't a future issue for future guests, from housekeeping and the inspection process, to making sure our Front Desk staff are confident in their job duties.We appreciate your honest feedback and hope you'll consider giving us a second shot down the road.Sincerely,

Dear Tiffany,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,