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모텔 6 시더 래피즈, 아이오와 여행 후기

2 out of 5
모텔 6 시더 래피즈, 아이오와
3325 Southgate Ct Sw, Cedar Rapids, IA

이용 후기

5.8
평점 10 - 훌륭해요. 382개 이용 후기 중 61개" "
평점 8 - 좋아요. 382개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 382개 이용 후기 중 87개" "
평점 4 - 별로예요. 382개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 382개 이용 후기 중 95개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Su 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable place especially for long period
As people say, you get what you pay for. Even though there are some stains, overall, the room was clean. Personnels are really friendly. They gave me some useful information like transportation and restaurants near the accomodation and even they controled their speaking speed for me because I am a foreigner and English is not my mother tongue.

4/10 - 별로예요

Jeanette

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Hendjeff

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

James

출장 여행
좋아요: 직원 및 서비스
It is good for its price . If you expect a 5 star hotel for 3 dollars night. Then you’re delusional.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Brittany A.

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Kevin

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
broken items in room beds are matts not mattresses. Tub had dirt grime and yuck in it. Loud other guests, appears to be housing long term rentals. Charged me more that Expedia had charged already!
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 13일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Craig 님, Decorah

출장 여행
별로예요: 숙박 시설 상태 및 시설
There were all sorts of children and people in the corridor outside of the room quite a bit of the time. The heater sounded like a tank, and the toilet only flushed if you took the top off of the tank.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Craig,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Jenn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
?
2023년 11월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Jenn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

jimmy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Jimmy,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Lynnette

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Way to old. Tear it down.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Roselee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nathan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and had to wait a hour one night cause theres never no one at the desk
2023년 7월에 6박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 18일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

jianping

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 8일
Hi Jianping,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Came to town for a concert and this was the perfect price to crash for the night.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Justin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 - 좋아요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean. It was quiet. Price was good.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Khori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
It was good. Didn’t need anything fancy, but the room only had 1 garbage can and it was tiny. The room needed some work, but we just needed a place to sleep for the night so it was OK.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 16일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Sukhvinder

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Utilitarian room. Clean. GREAT service. Excellent service.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Matthias

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Marlenea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HAD A GREATFUL AND PEACEFUL TIME, LOVE WHEN I CAN DISAPPEAR FOR A FEW AND MY MIND BE AT PEACE.!
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Mia

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is disgusting. I realize it’s a budge hotel but it smells like cat urine, the front desk was not open and took multiple calls to get checked in, and we saw a homeless person as well as some kind of car wrecker. Our room is not clean and has multiple poorly patched walls. We are just passing through on a long road trip so it’s not worth changing but we will not be showering here or staying again :(
2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Nadia

2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 7일
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 - 좋아요

Jeanette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the people that run it.
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 7일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Dawn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NO Hot Water & BED BUGS Galore!
This has to be one of the most miserable stays to kick off the new year! I travel for work nearly every weekend. However this time my water heater went out so I opted for a hotel room finally. There was absolutely NO hot water at the hotel the entire time I was there. I informed both the front desk and another attendant however they were more concerned with checking my room to see if it was damaged or if they could give me back my deposit. I slept there only one night because when I woke up I had bites all over my body! Legs, arms and mid section were covered in bug bites. Of course there was still no hot water to shower. It was disgusting! I packed up and left as quickly as I could. I contacted Hotels.com about the problems with the hotel. The fact was I didn’t need a room I needed hot water. I lived a few minutes away. The hotel was contacted and had no response and took no responsibility! DO NOT STAY HERE! Poor Service! BUGS! BUGS! BUGS!
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 7일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Katherine

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very run down. Didn't notice at first because the lighting in the room was so poor. Took a long time for the water to become warm enough for a shower. Dips/holes in the flooring; tripping hazard. Floor was dirty. We were afraid to take off our shoes. No remote in the room. Had to go back to the desk for it. Attendant tried to be helpful. No attendant on duty most of the times I went to the desk. Not there when we checked out at 9am. (Back in 15m sign utilized constantly. The only employee I saw there.) Amenities: ice machine (clean & tasted fine), coffee in the am (did not drink), wi-fi (did not work & was too exhausted to go to the desk to ask about this). Appeared to have mold in the bathroom. I killed a cockroach about a 1/2 inch in length crawling across the desk under the TV.
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 7일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - 너무 별로예요

Janell

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again, will we visit a Motel 6
Felt unsafe at this property. Very loud in the room next to us, they sounded like they were right in our room.
2022년 12월에 1박 숙박함
답변 제공: Kat 님, 2023년 1월 5일
Hello Janell,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please contact us if you want to discuss further.Kat#Team6

10/10 - 훌륭해요

Marlenea

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bring your own bug spray, make sure you spray. Bring your own blankets & pillows to make sure you can sleep comfortably & bring air purifier to make the air clean. Other than that had a wonderful experience.
2022년 12월에 3박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 22일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 - 너무 별로예요

Kellie

2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Joy

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi David,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 - 훌륭해요

Kaleigh

2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Kaleigh,Thank you for the perfect rating!Lilith#Team6

4/10 - 별로예요

Melissa

가족 여행
별로예요: 숙박 시설 상태 및 시설
Trash bag outside by a trash can that wasn’t hauled to the dumpster. The bathing water never was warmer than lukewarm. There was soap but no shampoo. The toilet didn’t flush even toilet paper away.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Melissa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Robert 님, San Bernardino

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I went to take a shower and no hot water. All i got was “sorry” from the front desk
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good stay will be back eventually
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Joshua,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 - 괜찮아요

Sierra

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Sierra,Thank you for positively rating your stay!Lilith#Team6

4/10 - 별로예요

Brian

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Brian,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 - 좋아요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Older hotel, but very clean
Front desk was incredibly helpful and knew what he was doing. The hotel itself is getting up there in age and is not in tip top shape. This is not to say it is dirty-the staff work very hard keeping everything clean and ready for guests. I wish the prices were more reasonable-but that's an industry wide complaint not this hotel specifically
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Nathan,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Jacob

좋아요: 편의 시설/서비스
Would not stay there again. Furnishings great floor dirty.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
Hi Jacob,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty dirty room
The room was cold there were cockroachs crawling on the bathroom wall there was mood in the corner of the tub there was no stopper to take a bath the vent fan was nasty dirty there was no shampoo and conditioner bottles I didn't even try to pull the blankets back on the bed the room was very naglected
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 15일
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 - 훌륭해요

Roselee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Sher 님, 2022년 8월 27일
Thank you for the review; we always appreciate seeing our valued guests returning to stay with us! We hope to see you again

6/10 - 괜찮아요

Craig

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Floor had a couple broken spots that created a trip hazard. Other items around the room cosmetically broken. Room was clean.
2022년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 8월 19일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Maintenance issues here. Inside door handle to front door fell off (wasn’t attached). TV wasn’t working. Had to switch rooms
2022년 8월에 1박 숙박함
답변 제공: Sher 님, 2022년 8월 13일
As I mentioned I reached out to DirectTV who was unable to help with cable box on their end, so I moved you to a new room. Was the new room alright for you?