하이킹

베스트 웨스턴 플러스 호텔 슈바르츠발트 레지덴츠 여행 후기

3.5 out of 5
베스트 웨스턴 플러스 호텔 슈바르츠발트 레지덴츠
Bgm. De-Pellegrini-Strasse 20, Triberg im Schwarzwald, BW

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 279개 이용 후기 중 158개" "
평점 8 - 좋아요. 279개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 279개 이용 후기 중 17개" "
평점 4 - 별로예요. 279개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 279개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

jiwon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
낮은 층을 배정받아서 뷰는 별로 였어요 리셉션 직원도 친절하지도 불친절하지도 않았어요 수영장을 포함해서 시설 관리가 잘되는듯 보였어요 조식도 좋았어요
2019년 5월에 1박 숙박함
답변 제공: Georg H.W. Wiengarn 님, 2019년 6월 17일
우리와 함께 지켜 줘서 고마워. 우리는 귀하의 요구 사항을 충족시킬 수 없으며 최대한 후회할 수 있다는 점에 깊은 유감을 표합니다. 불행히도이를 취소 할 수 없으며 여기에서 사과하고 싶습니다. 감사합니다. Georg W. Wiengarn과 Best Western Plus Schwarzwald Residenz Triberg 팀 전체가 진심으로 감사드립니다.

8/10 - 좋아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Ruhig gelegenes Hotel mit schönem Zimmer. Freundliches Personal. Essen im Restaurant abends sowie beim Frühstück eher durchschnittlich.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Andraya

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and room was very nice. The gentleman at the front desk spoke very good English. Plus he provided information on activities to do in town and where they were.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
tolle große Zimmer, sehr sauber.
2024년 2월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2024년 2월 23일
Vielen Dank für Ihre tolle Bewertung! Mit freundlichen Grüßen Georg Wiengarn und das Team der Schwarzwald Residenz.

10/10 - 훌륭해요

Roland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Abendessen war perfekt und sehr gut, das Personal freundlich und hatte gute information zu Sehenwürdikeiten. Gute Hausnummer, nur zum empfehlen.
2024년 1월에 2박 숙박함
답변 제공: Georg Wiengarn 님, 2024년 2월 23일
Vielen Dank für Ihre tolle Bewertung! Bitte entschuldigen Sie die späte Antwort. Irgendwie ist sie erst jetzt bei uns aufgepopt. Mit freundlichen Grüßen Georg Wiengarn und das Team der Schwarzwald Residenz.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Number 1 accommodation in Triberg
Absolutely amazing accommodation! Could not ask for anything more. Beautiful location, stunning rooms (even the basic single room looked like a suite!) with a beautiful view over the mountains, friendly and warm-hearted service, I felt like coming home :) I would come back any time.
2023년 12월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 12월 22일
Dear valued guest,Your feedback is truly delightful to read. It's wonderful to hear that you found our location beautiful and the rooms stunning. We are particularly pleased you felt at home with our friendly and warm-hearted service. It is indeed our philosophy to provide our guests with an experience that feels like a home away from home.Your words of praise about the beautiful view of the mountains from your room and the overall experience make us proud of what we are doing. It's guests like you who make our job rewarding. We look forward to welcoming you back, anytime you decide to visit Triberg again.Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 12월 16일
We are very pleased to hear that you had such a great stay with us at the Best Western Plus Schwarzwald Residenz Triberg! It is always nice to know that our guests are satisfied and we hope that you will visit us again soon.Until then, best regards from Georg H. W. Wiengarn and the whole team

10/10 - 훌륭해요

Goh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for relaxation and families trip
2023년 11월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 11월 16일
Hello, Glad you enjoyed your stay with us! Relaxation and family time are really important and we are glad that our hotel was the perfect place for it. We hope you enjoyed the wonderful surroundings and the Black Forest to the fullest. It would be our pleasure to welcome you and your family back soon. Until then, I remain with kind regardsGeorg H. W. Wiengarn and the whole team

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kann ich jedem empfehlen! Top Zimmer, Top Frühstück, Top Personal und Top Pool
2023년 10월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 10월 20일
Hallo,Wow! Es freut uns wirklich, solch positive Resonanz zu bekommen. Es klingt, als hättest Du eine tolle Zeit bei uns im Hotel Best Western Plus Schwarzwald Residenz Triberg verbracht. Vielen Dank für die lobenden Worte über unser Zimmer, Frühstück, Personal und den Pool.Es ist unsere Priorität, unseren Gästen das bestmögliche Erlebnis zu bieten, und es scheint, als hätten wir bei Deinem Besuch genau das erreicht. Wir hoffen, Du kommst bald wieder vorbei.Bis dahin verbleibe ich mit freundlichen Grüßen. Dein Georg H. W. Wiengarn und das gesamte Team.

10/10 - 훌륭해요

rebecca

2023년 10월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 10월 16일
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg so ausführlich zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.

10/10 - 훌륭해요

monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy recomendado
Excelente ubicación Buen desayuno Los das vistas Cenamos trucha de selva negra y estuvo espectacular Ampliamente recomendado
2023년 10월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 10월 13일
Estimado huésped,Nos alegra mucho saber que disfrutó de nuestra ubicación y del desayuno. Además, nos complace que la vista le haya proporcionado una experiencia culinaria memorable. Su recomendación significa mucho para nosotros y seguiremos esforzándonos por ofrecer una experiencia excepcional a nuestros huéspedes.Hasta entonces, saludo cordialmente a su Georg H. W. Wiengarn y a todo el equipo.

10/10 - 훌륭해요

Yossef

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay for families at the Black Forest
amazing stay at best western Plus Hotel Schwarzwald. Homey hotel with great food ( breakfast & dinner ), very clean and comfy. please be aware there is no fridge in the rooms and no air-conditioner The owners are very kind guided us during our vacation at the Black Forest. highly recommended.
2023년 9월에 6박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 10월 6일
Dear valued guest,Your kind words regarding your stay at our hotel are greatly appreciated. It brings us immense satisfaction to learn that you and your family found our accommodations comfortable and our food to your liking. We strive to provide a warm, homely atmosphere for our guests, so it's wonderful to hear that we've succeeded.Lastly, we are especially touched by your comments on our staff. Providing guidance and ensuring a memorable stay for our guests is one of our top priorities.We hope to have the pleasure of welcoming you and your family back to Hotel Best Western Plus Schwarzwald Residenz Triberg for another amazing stay.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

8/10 - 좋아요

Makenna

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful large rooms. Great views of the Black Forest. Delicious breakfast. Walkable distance to town.
2023년 9월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 27일
Dear Guest,It's delightful to hear of your positive experience at our hotel. We're glad you enjoyed our spacious rooms and the stunning views of the Black Forest. It's always a pleasure to offer a wide variety of breakfast options to get your day started right. We're also pleased to know that our location was convenient for you, providing easy access to the town. Your kind words are a great motivation for us to keep providing excellent service. We hope to welcome you back soon.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved loved loved the property. Then room was gorgous and loved all the windows and the views
2023년 9월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 27일
Dear Guest,We are delighted to hear that you thoroughly enjoyed your stay at the Hotel Best Western Plus Schwarzwald Residenz Triberg. It is truly uplifting to know that our property, especially the room and the view it provided, left such a positive impression on you.Your kind words inspire us to continue our commitment to providing an exceptional experience for our guests. Your satisfaction is, and will always be, our ultimate goal.We eagerly look forward to having the pleasure of welcoming you back to our hotel in the future. Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good spot…8/10… nice town
Amazing space. Tons of room and nicely renovated. A mini fridge would have been nice and a bar that was opened more than 3 hours. You could hear people in adjacent rooms too much. Great location offering a wonderful view. Parking on site. Lots of pluses also.
2023년 9월에 2박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 22일
Dear Guest,It's heartwarming to learn that you found our hotel spacious and enjoyed the recent renovations. We're delighted to hear that you experienced many positives during your stay, including the convenience of our onsite parking and our prime location with its stunning views.We've taken note of your remarks regarding the mini fridge and bar hours, as well as the sound insulation. Your feedback is valuable to us as we strive to offer the best possible experience for our guests. Your comments will certainly provide food for thought as we continuously aim to enhance our services.We look forward to welcoming you back to Hotel Best Western Plus Schwarzwald Residenz Triberg for your next visit.Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

David

2023년 9월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 17일
Vielen Dank für Ihr tolles Feedback! Wir haben uns sehr darüber gefreut!

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Je retournerais sans hésitation.
2023년 9월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 12일
Merci d'avoir pris le temps de revoir votre séjour ici avec nous à Triberg de manière aussi détaillée ! Un avis comme le vôtre est un grand compliment pour nous et me montre que nous sommes sur la bonne voie. Au nom de tous les employés, je tiens à vous remercier beaucoup. Si vous avez d'autres questions ou demandes, nous serions heureux de nous le faire savoir. Je serais très heureux de vous accueillir à nouveau ici à la Schwarzwald Residenz et je vous remercie pour vos recommandations. D'ici là, je resterai, avec mes meilleures salutations, Georg H. W. Wiengarn et toute l'équipe.

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff were very friendly and accomodating. Breakfast offered many options. The balcony offered amazing views. Only thing since it was 30 degrees and there was no AC or fan, the room was warm but opening the windows was effective.
2023년 9월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 12일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Norbert 님, Münster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nettes bekanntes Hotel in Triberg mit tollem Ausblick aus den Zimmern in das Tal und auf die Stadt. Umfangreiches Frühstücksbuffet, großer Pool, große und ansprechend gestaltete Zimmer mit neuerem Bad. Lediglich das Treppenhaus und der Eingangsbereich könnten mal ein Update vertragen. Sauberkeit war aber überall gegeben. Wir waren zum wiederholten Male in diesem Hotel und werden sicher wieder kommen. Leider wenig Parkmöglichkeiten, wenn man später abends zum Hotel mit dem Auto zurückkehrt.
2023년 9월에 2박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 9월 8일
Es ist immer wieder eine Freude, solch wunderbares Feedback von unseren geschätzten Gästen zu lesen. Wir freuen uns sehr, dass Sie die Aussicht aus unseren Zimmern, unser reichhaltiges Frühstücksbuffet und unseren großen Pool zu schätzen wissen. Ihre freundlichen Worte über das attraktive Design unserer Zimmer und deren Sauberkeit wissen wir sehr zu schätzen.Wir haben Ihre Gedanken zum Treppenhaus und zum Eingangsbereich zur Kenntnis genommen. Ihr Feedback ist uns wichtig und hilft uns dabei, die Erfahrungen unserer Gäste ständig zu verbessern.Wir freuen uns sehr, dass Sie schon mehrmals bei uns waren und freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen. Wir haben Verständnis für die Unannehmlichkeiten beim Parken am Abend und wissen Ihr Verständnis zu schätzen.Bis dahin verbleibe ich mit freundlichen Grüßen Ihr Georg H. W. Wiengarn und das gesamte Team.

10/10 - 훌륭해요

Jurrien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 8월 20일
Vielen Dank für das tolle Feedback! Wir haben uns als Team sehr darüber gefreut! Ich hoffe Sie bald wieder hier bei uns in Triberg begrüßen zu dürfen! Mit freundlichen Grüßen Georg Wiengarn

10/10 - 훌륭해요

Yannick

2023년 8월에 2박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 8월 15일
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg so ausführlich zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous building in heart of black forest. Restaurant was outstanding!
2023년 7월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 7월 22일
Thank you for your kind review of our hotel, the Best Western Plus Schwarzwald Residenz Triberg. We are pleased to hear that you had a pleasant stay and that you found our restaurant to be excellent. We strive to provide the highest level of service and satisfaction to all of our guests, and it is nice to know that we succeeded in your case. Thank you for taking the time to share your feedback with us.Until then, I remain yours Georg H. W. Wiengarn and the entire team with kind regards

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yogi at the front seat was very helpful. It is a cute little town. The plumbing was being fixed while we were there. It wasn’t ideal, but it was worth it for a large room and charming hotel. There was plenty of parking on the street.
2023년 6월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 7월 18일
Thank you for staying with us. We are happy if you were satisfied. Positive feedback from guests is always the greatest incentive for us. If you're in the area again, we'd love to have you visit us again. Until then, I remain, best regards, yours Georg HW Wiengarn and the entire team at the Best Western Plus Schwarzwald Residenz Triberg.

10/10 - 훌륭해요

Evan 님, Calabasas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is very nice nestled in the middle of the Black Forest. It is an easy walk to the waterfalls. Yogi the manger could not have been nicer and more accommodating.
2023년 7월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 7월 11일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

8/10 - 좋아요

Thorsten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freundliche Mitarbeiter, schönes großes Zimmer bequemes Bett und super Aussicht vom Balkon. Wasserkocher auf dem Zimmer so das man sich Abends oder Morgens einen Kaffee oder Tee machen kann.
2023년 7월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2023년 7월 5일
Vielen Dank für die freundlichen Worte über unser Personal und das große Zimmer mit dem bequemen Bett und der tollen Aussicht vom Balkon. Wir freuen uns, dass Sie während ihres Aufenthalts auch den Wasserkocher auf ihrem Zimmer nutzen konnten, den wir für den Komfort unserer Gäste bereitstellen. Wir bemühen uns, in all unseren Zimmern eine entspannte und komfortable Atmosphäre zu schaffen, und freuen uns, dass ihre Erfahrung dies widerspiegelt. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben.Bis dahin verbleibe ich mit freundlichen Grüßen Ihr Georg H. W. Wiengarn und das gesamte Team

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Summer Stay
I booked two rooms and we stayed three nights. We found the facility clean and charming. We enjoyed breakfast each morning and had afternoon drinks on the patio once, but did not try dinner. We love the hotel pup. We were too tired to try the pool facilities but it looked lovely. We’d definitely stay again if we were in the area.
2023년 6월에 3박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 7월 4일
Thank you for sharing your experience at our Best Western Plus Schwarzwald Residenz Triberg. We are very pleased that you enjoyed your stay with us. We are especially pleased to hear that you enjoyed the cleanliness of the facility and the charming atmosphere. We know how important it is to take time to relax during your stay. We are glad you were able to enjoy breakfast each morning and afternoon drinks on our terrace. We hope you will visit us again in the future if you are ever in the area, so we can have another chance to provide you with a comfortable and enjoyable stay. Thank you again for taking the time to share such kind words about our hotel!Until then, I remain with kind regards your Georg H. W. Wiengarn and the entire team

8/10 - 좋아요

Thorsten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freundliche Mitarbeiter, großes Zimmer, bequemes Bett und ein netter Ausblick vom Balkon.
2023년 6월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 6월 25일
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg so ausführlich zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vriendelijk personeel. onze kamer werd iedere dag schoongemaakt.
2023년 6월에 6박 숙박함

8/10 - 좋아요

Michelle

2023년 6월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 7월 4일
Vielen Dank für Ihr Feedback. Mitt freundlichen Grüßen Georg H.W. Wiengarn

8/10 - 좋아요

Thorsten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schönes großes Zimmer mit einem tollen Ausblick, sehr bequemes Bett und die Mitarbeiter waren auch sehr freundlich.
2023년 5월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 5월 31일
Vielen Dank für Ihre freundliche Bewertung unseres Hotels Best Western Plus Schwarzwald Residenz Triberg! Wir freuen uns sehr, dass Sie die fantastische Aussicht von Ihrem Zimmer, das bequeme Bett und das freundliche Personal genossen haben. Hier in der Schwarzwald Residenz sind wir bestrebt, unseren Gästen das bestmögliche Erlebnis zu bieten, und es ist wunderbar zu hören, dass uns dies gemeinsam mit Ihnen gelungen ist. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu schreiben!Bis dahin verbleiben mit freundlichen Grüßen Ihr Georg H. W. Wiengarn und das gesamte Team

10/10 - 훌륭해요

CHRISTIAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr gute Lage, gutes Essen, schade, dass der Pool nicht beheizt war
2023년 2월에 3박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 2월 19일
Vielen Dank für Ihr Feedback. Wir würden uns freuen Sie wieder einmal hier bei uns in Triberg begrüßen zu dürfen. Mit freundlichen Grüßen Georg Wiengarn

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Renovierung nötig!!!
Frühstück ist gut. Service hat aber nicht aktive nach weiteren Getränken gefragt. Pool ist geschlossen, was bei der Buchung nicht bekannt war. Bettdecken haben Löcher und der Boden war sehr verdreckt unter den Betten. Abendessen ist nicht zu empfehlen. Hotel ist renovierungsbedürftig. Die Teppiche im Haus sind alle abgenutzt und verschmutz. Das Personal ist jederzeit bemüht und sehr freundlich.
2023년 1월에 3박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2023년 1월 10일
Danke, dass Sie bei uns übernachtet haben. Wir bedauern sehr, dass wir Ihren Ansprüchen nicht gerecht werden konnten und bedauern dies zutiefst. Leider können wir dies aber nicht mehr rückgängig machen und möchten uns hier für entschuldigen. Mit freundlichen Grüßen Georg H. W. Wiengarn und das gesamte Team des Best Western Plus Schwarzwald Residenz Triberg

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 12월 26일
Danke, dass Sie bei uns übernachtet haben. Wir freuen uns, wenn Sie zufrieden waren. Positive Feedback der Gäste ist für uns immer der größte Ansporn. Wenn Sie wieder in der Gegend sind, freuen wir uns sehr, wenn Sie uns wieder besuchen. Bis dahin verbleibe ich, mit BESTen Grüßen Ihr Georg H. W. Wiengarn und das gesamte Team des Best Western Plus Schwarzwald Residenz Triberg.

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is perfect if driving. Away from the Main Street and very peaceful. Nice views out of the room as well. Staff were extremely friendly during both check in and out, and breakfast As the room was huge, the heater could not sufficiently heat the toilet area so it’s a little chilly there. But the sleeping area was nice and toasty for a good nights rest
답변 제공: Georg H. W. Wiengarn 님, 2022년 12월 13일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

8/10 - 좋아요

Daniele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Colazione ottima ma piscina chiusa
Mi dispiace aver trovato la piscina chiusa, inutilizzabile, per il resto tutto bene. Ottima colazione e letti comodissimi
2022년 12월에 2박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 12월 13일
Grazie per aver dedicato del tempo per valutare il tuo soggiorno qui con noi a Triberg! Una valutazione come la tua è un grande complimento per noi e mi dimostra che siamo sulla strada giusta. A nome di tutti i nostri dipendenti, vorrei esprimere i miei più sinceri ringraziamenti. In caso di ulteriori domande o richieste, non esitate a farcelo sapere. Sarei molto lieto di darvi il benvenuto ancora una volta qui nella nostra Schwarzwald Residenz e vi ringrazio per i vostri consigli. Fino ad allora rimango, con i migliori saluti, il vostro Georg H. W. Wiengarn e tutta la squadra.

10/10 - 훌륭해요

Markus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel oberhalb der Stadt
Tolles Hotel oberhalb der Stadt. Riesige, voll ausgestattete Zimmer mit Balkon und Blick über die Stadt. Zentrum ist 10 min Fußmarsch den Berg runter entfernt. Kostenlose Parkplätze auf dem Gelände sowie vor dem Hotel. Zusätzlich große Tiefgarage gegen Gebühr. Tolles Frühstück, nette Gastgeber - rundum gut.
2022년 11월에 1박 숙박함
답변 제공: Georg H. W: Wiengarn 님, 2022년 12월 12일
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg so ausführlich zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.

10/10 - 훌륭해요

Peter

2022년 11월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 11월 14일
Danke, dass Sie bei uns übernachtet haben. Wir freuen uns, wenn Sie zufrieden waren. Positive Feedback der Gäste ist für uns immer der größte Ansporn. Wenn Sie wieder in der Gegend sind, freuen wir uns sehr, wenn Sie uns wieder besuchen. Bis dahin verbleibe ich, mit BESTen Grüßen Ihr Georg H. W. Wiengarn und das gesamte Team des Best Western Plus Schwarzwald Residenz Triberg.

10/10 - 훌륭해요

Arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel near triberg.
답변 제공: Georg Wiengarn 님, 2022년 11월 7일
Thank you for staying with us. We are glad if you were satisfied. Positive feedback from guests is always the biggest incentive for us. If you are in the area again, we will be very happy if you visit us again. Until then, I remain, with BEST regards your Georg H. W. Wiengarn and the entire team of the Best Western Plus Schwarzwald Residenz Triberg.

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is very clean, well located and the rooms are huge. We have 1 bedroom and a living room with 2 more beds. The hotel is perfect and has so many things for the kids to do. We will stay here again
2022년 10월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 11월 7일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

8/10 - 좋아요

Alane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entire staff was very friendly. Beautiful view from our room balcony.
2022년 8월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 8월 30일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Emesis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Lindsay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel with good proximity to waterfall
2022년 8월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 8월 13일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Izabela

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, quiet location! Very friendly staff! Great facilities for families with children with swimming pool and indoor play areas. We got a very spacious room for 4 people with 2 separate areas. The local tax payment gives you free access to waterfall and other local activities. I wish we could stay longer but we will definitely be back in the near future!!!
2022년 8월에 1박 숙박함
답변 제공: Georg Wiengarn 님, 2022년 8월 8일
Thank you for taking the time to evaluate your stay here with us in Triberg! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all our employees, I would like to express my sincere thanks. Should you have any further questions or requests, please do not hesitate to let us know. I would be very pleased to welcome you once again here at our Schwarzwald Residenz and thank you for your recommendations. Until then I remain, with best regards, your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Kevin

2022년 7월에 2박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 7월 19일
Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt hier bei uns in Triberg zu bewerten! Eine Bewertung wie die Ihre ist für uns ein großes Kompliment und zeigt mir, dass wir auf dem richtigen Weg sind. Im Namen aller Mitarbeiter sage ich herzlichsten Dank. Sollten Sie weitere Fragen und Wünsche haben freuen wir uns, wenn Sie uns diese über feedback@schwarzwald-residenz.de mitteilen. Ich würde mich sehr freuen, Sie wieder einmal hier bei uns im Schwarzwald Residenz begrüßen zu dürfen, und bedanke mich für Ihre Weiterempfehlungen. Bis dahin verbleibe ich, mit besten Grüßen Ihr Georg H. W. Wiengarn und das ganze Team.

8/10 - 좋아요

BRIAN 님, Cypress

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent hotel in the cuckoo clock capital of the world. High up on the hill so a bit of a hike on the way back up.
2022년 6월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 6월 30일
Thank you for staying with us. We are happy if you were satisfied. Positive feedback from guests is always the greatest incentive for us. If you're in the area again, we'd love to have you visit us again. Until then, I remain, best regards, yours Georg HW Wiengarn and the entire team at the Best Western Plus Schwarzwald Residenz Triberg

10/10 - 훌륭해요

david

2022년 6월에 1박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 6월 20일
Thank you for taking the time to rate your stay here with us in Triberg in such detail! A rating like yours is a great compliment for us and shows me that we are on the right track. On behalf of all our staff I would like to thank you very much. If you have any further questions or requests, we would be happy to hear from you. I would be very happy to welcome you again here at the Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: Georg H. W. Wiengarn 님, 2022년 6월 20일
Thank you for taking the time to rate your stay here with us in Triberg in such detail! A rating like yours is a great compliment for us and shows me that we are on the right track. On behalf of all our staff I would like to thank you very much. If you have any further questions or requests, we would be happy to hear from you. I would be very happy to welcome you again here at the Schwarzwald Residenz and thank you for your recommendations. Until then, I remain, with best regards your Georg H. W. Wiengarn and the whole team.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful views from hotel
2022년 5월에 1박 숙박함
답변 제공: Team Best Western Plus Schwarzwald Residenz 님, 2022년 5월 16일
Thank you for your feedback :-)