Property grounds

Reviews of Skycity Hotel Atrigon

4 out of 5
Skycity Hotel Atrigon
Kinoplatz 6, Klagenfurt am Woerthersee, Carinthia

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 216 reviews" "
Rating 8 - Good. 92 out of 216 reviews" "
Rating 6 - Okay. 40 out of 216 reviews" "
Rating 4 - Poor. 14 out of 216 reviews" "
Rating 2 - Terrible. 7 out of 216 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ROCIO

Stayed 2 nights in Sep 2023

8/10 Good

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station. Ample parking if you need to park a car. Housekeeping kept the room clean daily. Bed was too soft, not good for my back. Aircon didn’t work properly when I was there.
Stayed 4 nights in Aug 2023

6/10 Okay

CHRISTIANE

Traveled with family
Liked: Cleanliness, staff & service
Avarage hotel
Stayed 2 nights in Aug 2023
Response from The hotel management on Aug 15, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your input, as it helps us improve our services and enhance the overall guest experience.We're sorry to hear that your stay was only considered average. We strive to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations.If you have any specific suggestions or areas where you believe we can improve, we would love to hear more from you. Your feedback is invaluable in guiding us toward making the necessary enhancements to our services.We hope that you will consider giving us another opportunity to serve you in the future. Our team is committed to continuously improving, and we would be delighted to have the chance to exceed your expectations during your next visit.Thank you again for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back soon.

8/10 Good

Michael, Montgomery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, close to sights.
Stayed 3 nights in Sep 2022

6/10 Okay

Jeffrey

Disliked: Staff & service
Hidden costs
It was just a basic hotel. The hall smell like a college dormitory. When I checked out, they made me pay an additional 6 Euros for some Lotto tax. That should have bee in the costs up front, not a hidden cost after the stay.
Stayed 1 night in Jun 2022

6/10 Okay

Plamen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

JANET

Liked: Cleanliness, property conditions & facilities
The beds were not comfortable for me though my husband did not find that a problem. Breakfast was adequate.
Stayed 2 nights in Oct 2019

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service
Four star overrated!
We had an upgraded room but there was no hot water in the morning. I was able to use another room to shower so they did take care of the situation quickly.
Stayed 1 night in Sep 2019

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpriced
Having room on the side away from the street and railway station, and the air conditioner on, it was 26 degrees, no external noise was heard
Stayed 4 nights in Aug 2019

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
disappointed
good hotel , clean. friendly staff.We were highly disappointed at the room given to us.we had booked a special junior suite for 3 being as it was my birthday whilst we were there, instead we were given a double room wth a squashed in 3rd,put up ,bed.I had had the junior suite booked almost a year before so very irate when we were told the room we had to have was inferior and small and cramped for 3.
Stayed 1 night in Aug 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Near to rail station and lovely views from the breakfast area
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good point - it was within a five-minute walk of the main railway station. Not so good point - the only English-language channel on the TV was CNN USA which ignores the fact that there is life outside the USA.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent apartment
New apartment everything you need, close to train centre for central Vienna. Walking distance to shopping center.
Stayed 1 night in Jun 2019

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to train station
Very nice hotel close to the train station, about. 5 minute walk. Friendly and welcoming staff. The beds were super comfy and they had some nice public areas where you could relax. Nice to have a coffee maker in the room and the bathroom was large and well appointed. There is a really good bakery next-door and a supermarket across the street. Several other restaurants within walking distance. We walked about a half-mile into the center of town and then caught the bus to do some sightseeing.
Stayed 1 night in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean, has a good car garage. Room was at the corner, so room temperature in December could have been higher, heating on max.
Stayed 1 night in Dec 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Well-located (a few minutes' walk from the Old Town), Hotel Atrigon's rooms are comfortable and spacious. A good breakfast is taken at the top of the building in a bright dining area with terraces overlooking the city. The wifi works well. Parking is slightly awkward to reach and access to most of the guest rooms involves using your large and heavy key in the lift, but these are the only (minor) drawbacks. The railway line is close and might cause a noise problem in some rooms in the summer if the windows are open; in our stay in November we had no problem at all.
Stayed 4 nights in Nov 2018

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

venkateshwaran, mumbai

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel very hospitable
Very nice stay. But aircondition did not have enough gas I think and hence cooling not sufficient. Breakfast was good
Stayed 1 night in Aug 2018

6/10 Okay

Gregory P

Liked: Cleanliness, staff & service, property conditions & facilities
One night
One night stay. Air conditioning could not cool the room.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the main station
The hotel was easy to find, the staff was very helpful and the breakfast was really delicious.
Stayed 1 night in May 2018

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Response from Nadine El Nemer on Apr 1, 2018
Dear Guest! We are very thankful for your positive feedback. We would love to welcome you again at our Hotel Atrigon in Klagenfurt. Best greetings

2/10 Terrible

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not value for money.
Neighborhood was tragic. If you drive with a car, leave it 100% in the closed parking. Ask for full guidance from receptionist on how to enter the parking and specifically how to exit the parking (hint: you pull a hanging rope to open the garage door...!). Haven't tried breakfast so I can judge. Room was spacious but with a very dirty carpet. Bathroom was ok. Bed small but mattress was very comfy with clean sheets. Reception closed every night at 10pm so you need your key in order to enter the hotel again or use the elevator/parking. Doesn't worth the 60 Euros I paid for a night and definitely not a 3 star hotel.
Stayed 1 night in Mar 2018
Response from Nadine El Nemer on Apr 1, 2018
Dear Guest, thank you very much for your feedback. We love to improve ourself and that only works with the help of the feedback from our Guests. The near to the old-town is one good reason to visit us. You have a lot of opportunities right next to you. Allot of bars, restaurants, nightclubs and so on, so this could get crowdy especially at weekends. This kind of disturbances are unfortunally unavoidable. Our team at the reception will give you all the informations you need to know to have a unproblematic stay at our hotel. We hope you will join our Hotel one day again and convince yourself that we did better. Best regards

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel occupies two floors in a block. At the time of visit some floorspace was for sale. Hotel is next to the main railway line and there can be some noise overnight. The room we were in was large and very comfortable.
Stayed 2 nights in Mar 2018
Response from Nadine El Nemer on Apr 1, 2018
Dear Guest, thank you very much for your feedback. The near to the local train station and also the old-town ist very helpfull for our guests. Please join us at our Hotel Atrigon again so we can give you a room to the gardens side so you can enjoy your stay at it’s fullest. Best regards

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town stay - Klagenfurt
Booked this hotel on last minute notice on the busiest week of the year. Very nice hotel but be aware that you'll hear trains moving occasionally as it is by train tracks.
Stayed 1 night in Aug 2017
Response from Rezeption on Sep 14, 2017
Dear Guest, Thank you for your positive feedback. The hotel is near by the train station and also near by the city center. We also have rooms to the inner courtyard. They are more quitly. Best wishes Hope to see you again, Team Hotel Atrigon

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly staff!
Great staff! Friendly and knowlegable
Stayed 8 nights in Jul 2017
Response from Rezeption on Aug 12, 2017
Dear Guest! We are very thankful for your positive feedback. The whole Team is happy about your nice words you said. We would love to welcome you again at our Hotel Atrigon in Klagenfurt. Best greetings

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare!!!
We never even see anything... we arrive ay night and nobody was there. We couldn't sleep there... we were in strange city, country, language ant night with no place to sleep thanks to them. Next day we went there and they say that can't do anything.... not even one SORRY or something. I call HOTELS.com and they say NOTHING CAN DO, they don't wanted to give the money I pay for hat hotel or give me credit or something. That was the last time I booked with HOTELS.COM, I lost money buy they lost a costumer .
Stayed 1 night in Jul 2017
Response from Rezeption on Aug 5, 2017
Dear Angelica, The booking was made after our hotel open times on the arrival day. In our hotel informations you can read that the hotel is open from 06.30 am until 10pm. In the case of emerceny we have the night telephone. But we recieved on this day no telephone call. Best wishes Hotel Atrigon

8/10 Good

Steinar

Liked: Staff & service, property conditions & facilities, room comfort
Nice and close to the train station
Centrally locate close to the train station. We had a junior suite with a lot of room and private terrace. Very nice. We were 3 in the room. The extra bed was very uncomfortable. The room could have been cleaner. All in all a nice stay and I would stay there again.
Stayed 2 nights in Jul 2017
Response from Rezeption on Aug 5, 2017
Dear Guest, Thank you for your feedback. We are very happy to read that you will come again to us. For the next trip to us we are sure that you will have a pleasant stay. Best wishes Team Hotel Atrigon

10/10 Excellent

Tim, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, friendly staff
This hotel is a convenient 10 min walk to the old town. The rooms are generous in size and the staff friendly and helpful. English was very good. We didn't sign up for their breakfast which was extra at our rate but there is a really nice bakery in the same building.

10/10 Excellent

Trevor, Cromwell NEW ZEALAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff
Great location , handy to city and access in and out of the city

8/10 Good

Steven, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Klagenfurt, Austria
Very friendly and helpful staff. Conveniently close to the train station.

8/10 Good

susan, malvern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
stayed overnight to be near train station. The main drawback was no tea or coffee making facilities. Otherwise ok

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Meh
Not good enough for the price. Two single beds make a double bed?

8/10 Good

Jennifer, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 10 minutes walt to town
We only stayed one night but the staff very friendly, the breakfast at 8 euros was very good plenty of choice. They have a bar with a roof terrace which is nice. They have free garage parking but go to reception on the fourth floor to get key before parking.
Response from Reception on Nov 22, 2014
Thank you very much for your comment. We are very glad hearing from you, that you had a nice stay in our hotel and that you liked our roof terrace very much. We are very sorry that you had to come up to check in before you got to our parking garage behind the house. Normally you do not have to check in before, because we have a bell and are able to open the garage door this way. We are looking forward to welcome you in our hotel by next time.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service, cleanliness and ventilation
To begin with the room was not clean. There was a pair of jeans lying behind the bed. It was a very hot day, and the air-conditioning did not work. When asked, the lady at the counter said that she was powerless and could not do anything. When asked for a pedestal or a table fan, the lady said it wasnt available. Eventually we ourselves spotted by chance, a couple of pedestal fans, and made do with them.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
There is not really wifi.
They have "wifi". But it didn't work the whole stay. They said they would fix it but they didn't. Their wifi box was unplugged. We would plug it in. They would unplug it. In public areas it didn't really work either. The breakfasts were good. The room was clean but the showers were awkward. There was a ton of pressure and not really a way to keep the water in the shower. It ended up spraying everywhere.

4/10 Poor

Doug & Linda, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was double booked.
Got to the hotel and staff were friendly and we got a key to our room and on arrival found a suitcase and a jacket in the room. We advised reception and they removed the items. Hmm is the bedding fresh if the room was occupied? OK so turned on the Air conditioner and it only blew out air. No Tea and coffee making facilities. Ready for sleep and then at 11pm got a knock on the door with a staff member questioning weather we should be in the room. I advised of the earlier problems and she apologised. The next morning after having a terrible nights sleep due to anger at the incompetence. They did nothing about it. I will never return to this fawlty towers.

8/10 Good

Julie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great basics
central location, but not downtown, friendly service, clean, private, quiet, overall very good, if you don't look for spa and other extras

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A well run and clean establishment with very courteous staff. I would recommend this hotel!

8/10 Good

John, Essex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atrigon Klagenfurt
Good position fror Train/Bus /town. Staff very nice. If you don't smoke be sure to ask for a none smoking room as the smoking rooms are very smokey pungent, Buffet breakfast very good, although not hot all the food is good and well presented. Basic hotel but clean and well run. Klagenfurt is a nice little town and this is a nice little hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atrigon hotel in Klagenfurt.
We stopped overnight in Klagenfurt on the way to Venice. The train station and bus stop are roughly 500 yards away. 10-15 min walk to cute town center. Convenient. Nice breakfast.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
War nur zwei nächte, daher absolut in Ordnung
Stayed 1 night in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Roman

Liked: Cleanliness, staff & service
Für kurze Aufenthalte mit Abstrichen OK
Das Hotel wirkt, als hätte es die besten Zeiten hinter sich und eher am Leben erhalten wird. Das Personal ist zwar freundlich und hilfsbereit die Probleme auszubügeln, wenn man aber nach Mitternacht im Zimmer steht und die Vorhänge nicht zuziehen kann weil die Schwerkraft sie aus der Gewölbe runterzieht und beim Duschen das Wasser auf einmal nicht fließt, weil die Armatur schon so alt ist, hilft es nur mäßig. Außer Handtücher und zwei an der Wand nachträglich befestigten Flaschen mit Seife und Body Lotion findet man leider nichts, was in 4 Stern Hotel üblich wäre (auch nichts zum Duschen). Andersrum Frühstück: Raum mit fast Panoramablick, um 9 Uhr war zwar schon einiges vergriffen, aber was da war, war in guter Qualität, knusprige Semmeln, französische Käsesorten, breite Teeauswahl. in die Innenstadt kommt man in 10-15 Minuten zu Fuß, einfach nur gerade aus. Parken in der Tiefgarage oder hinterm Hotel ist praktisch. Also für eine-zwei Nächte, wenn man sonst nichts außer schlafen und frühstücken im Hotel tut, ist es OK.
Stayed 1 night in Dec 2023

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Über den Dächern von Klagenfurt
Wir waren auf der Durchreise von ITA nach Hause für 1 Nacht zu Gast im Hotel. Sehr feines Frühstücksbuffet, und das schon ab 6.30 Uhr. Zimmer geräumig, Mobiliar tlw. schon etwas älter, aber trotzdem okay. In der warmen Jahreszeit ist die Dachterrasse bestimmt ein feines Plätzchen. Es gibt auch einen wirklich schön gestalteten allgemeinen Aufenthaltsbereich im 3. Stock. Umgebung vom Hotel ist - durch die Nähe zum Messegelände - nicht sonderlich schön. Aber man ist in ca. 15 min. zu Fuß beim Lindwurm.
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Wir waren zu dritt - wir konnten nicht schlafen und unsere brscheede wurde unverschämt kommentiert - voll wiederliebt ist das die mit einem Tuch und widchmopp Klo und Raum putzen - eklig - alles stinkt nach Kamille duftbaum - und so intensiv das es sicher gesundheitsschädlich ist - sind macht dort hat voll gereicht und kv hab nicht mal das Geld für did nicht genutzte zweite Nacht zurück bekommen - aber vielleicht bekomme ich ja von der Platform Hilfe - eine Buchung zu sonder Konditionen ist sicher bei schlechtlridtubg nicht im Standard Verfahren ab zu wickeln gerne Kontakt Aufnahme 00491632845682 dr jörck
Stayed 2 nights in Oct 2023

10/10 Excellent

Franz, Wien

Stayed 1 night in Sep 2023

8/10 Good

Hans

Stayed 1 night in Aug 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023