디럭스룸, 호수 전망 | 숙박 시설의 전망

엘 라고 워터스 모텔 여행 후기

3 out of 5
엘 라고 워터스 모텔
41 The Entrance Road, The Entrance, NSW

이용 후기

6.2
평점 10 - 훌륭해요. 795개 이용 후기 중 124개" "
평점 8 - 좋아요. 795개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 795개 이용 후기 중 182개" "
평점 4 - 별로예요. 795개 이용 후기 중 146개" "
평점 2 - 너무 별로예요. 795개 이용 후기 중 145개" "

6.4/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

8/10 - 좋아요

Young J 님, Burwood, NSW

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for family
El lago wasn't new hotel but its room was clean and no problem for my family. We had good time in swimming pool.

2/10 - 너무 별로예요

Joshua

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is very unhygienic had dirty unwear in my room on arrival and drug paraphernalia all over the resorts. Super unsafe its a disgrace and should be closed down
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Stefan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not feel safe in this hotel. There were police upon arrival and people loitering. Hotel was run down for example shower fittings falling off and taped up

2/10 - 너무 별로예요

Sharon

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

thea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff and owner.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Tom

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Melanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Easy flexible check in and check out. Clean simple room, Crisp linen. Pool was beautiful clean and the perfect temperature.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

kayla

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Mitchell

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most run down place I have stayed at in a very long time, the “renovation” was deffinatly done with products and labor from wish The shower leaked water all over the floor I could not stand to take my shoes off the carpet felt filth I’m glad I was only there one night Would never return
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Enid

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Location, location, location
We had an accessible room. We didn't need an accessible room but I can see that for those that do it is quite well set up. But the bathroom didn't have a door, just a curtain, not ideal for the able bodied. Also the water from the shower spread all across the bathroom floor, again not ideal, would be okay if a mop had been provided. Property in general looks very tired but the location is fantastic and renovations are obviously underway. So it's on the way up but has a little way to go.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Philippa

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Dylan

2023년 11월에 1박 숙박함

4/10 - 별로예요

Debbie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Karen 님, Coogee

좋아요: 직원 및 서비스
Good location and nice staff. The property is a bit run down but clean.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Dean

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything in The Entrance however over priced and very very rundown and out dated. If work was done would be an amazing place to stay.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Peter

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This will have to be one of the worst places I have ever stayed then motel was in very bad condition and pool was not working air Cond was not working pipes were leaking in the bathroom and paint was chipping off all the tiles.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Robert

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Turned up to find dirty run down building graffiti on signs out front burnt out car on block beside hotel felt was an unsafe place to park our car and hotel vibe was off putting didn’t even go inside had to find alternative accommodation
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
disgusting
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Phillip

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Carolyn

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Bev

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just… don’t. This accommodation should not be open to the public. I am unable to post a photo but wish I could. Paint peeling off walls, paint flaking from tiles in bathroom and sticking to you in shower, carpets stained throughout, stained toilets and no facilities.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Kim

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Water was out on arrival and again before 7am the next morning. A council truck was parked across the road with their generator going full ball for their water blaster to clean the walkway was quite annoying 😒. Pool could have been cleaner.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Pauline

연인과의 여행
좋아요: 직원 및 서비스
Property old but looks work is being done. Over all fine friendly staff
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As bad as it gets. Good location though.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good room. Run down outside. Not a good look for the location.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Leanne

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Weekend away
Great weekend getaway close to everything we wanted
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Darren

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No negatives, maybe a little upkeep otherwise a wonderful location with friendly staff all making themselves available when needed!
2023년 9월에 3박 숙박함
답변 제공: J 님, 2023년 9월 25일
Dear customerThank you for your positive feedback, El Lago always willing to try our best to provide high standard services. Hope see you next time soon

4/10 - 별로예요

Alex

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

Chris

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dead moths and live ones and live ones in the room , mystery stain on the carpet, broken wardrobe door, really bad odour in reception area , terrible bed , loose balcony railing , broken door frame.the list goes on. not worth the money.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Charlotte

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. Clean and comfortable
2023년 9월에 1박 숙박함

8/10 - 좋아요

Suzie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Receptionist was warm and friendly and prepared to help make my husband's and my stay as satisfactory as she could.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service , Kid lost earring and they gladly looked for it and found and are posting to me very impressed
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

2023년 8월에 1박 숙박함

8/10 - 좋아요

David

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Like others say the photos here must be at least from 10 years ago. While it is still ok for the price, it could do we a substantial renovation. Keep reminding youself of the price and location.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Racquel

단체 여행
별로예요: 숙박 시설 상태 및 시설
For the price it was ok. But nice people the owners. It’s old but so convenient to all the Entrance has to offer.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Wade

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great location, but the pictures online are probably 20 years old. The place is really rundown and quite after safe for families or anyone.filthy rooms and maintained. Honestly would have been better sleeping in the car
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Duraid

좋아요: 청결 상태
Is good 👍
2023년 6월에 1박 숙박함

4/10 - 별로예요

Kate

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After our door swipe battery dying and locking us out, management took 45 mins to come back to have the door opened. It was the attitude of the man who had to manually come up and open the door; he was vulgar and rude, and swearing and it made us feel so, so uncomfortable. It was a horrible experience to listen to him while we waited. We got moved to another room while waiting to retrieve our bags from the locked room- even then we had to wait for these new keys. The place was tidy, but so run down. It didn’t feel clean at all. Very visible signs of rust and incomplete repairs around the room, especially in the bathroom. The couch was old and worn. The whole hotel is in need of repair, updating and refurbishing. The microwave was dirty; we had one spoon, no plates to be able to eat any food off. We felt unsafe parking the car behind the motel. The entrance sign is covered with graffiti, which should have been our first red flag. One camera in back car park, no real fencing. Was worried to leave our car there overnight. The tennis court is useless and over grown. If you’re looking for a cheap bed for the night, it will do the trick, but recommend finding anywhere else to stay if you’re looking for anything more than this.
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 28일
Dear guest.thank you for your feedback, please allow me on behalf of El Lago to sorry to you.when you reported the door locker was broken, we allocated you to another room immediately, we did not ask you to wait and stand in front of your room. one of our staff already unlock another room for you to have a rest because we do know you are tired. management drive the vehicle to maintenance shop to get the spare key for you this is why it took 45mins back. your request was our priority.our housing keeping staff has 7 years professional experience and also we do not recycle sheets at all. we never adv tennis court online, the tennis court unavailable. we do willing to provide spoons or other supplies if you would like to let us know what you need.We do apologize for the man who was fixing the door, very sorry for that. thank you for your time and El Lago is always keen to be better as much as we can. Sorry for any inconvenience.Best regards

6/10 - 괜찮아요

Carley

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Theresa

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Daughter found a cockroach in the drawer and the back of the door lock was missing in the 1st room we were put in. The room my mum and sister were put in only had 1 dim light in the main living/ sleeping area as the staff said they had no spare light bulbs for the other light fittings. Fridges all froze all contents. Vending machines were all empty. Lounge chair out by pool was broken. However my mum did have a fall from her wheelchair trying to get into her room and transferring to her walker and one of the staff members were very helpful coming in to help us get her up, so thank you for that.
2023년 4월에 4박 숙박함

2/10 - 너무 별로예요

Brett

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
run down old with unsupportive staff, noisy, not working, uncomfortable. good location, its a pity about the rest!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Cameron

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are big and spacious
2023년 4월에 1박 숙박함

4/10 - 별로예요

Paul

별로예요: 청결 상태
2023년 3월에 1박 숙박함

8/10 - 좋아요

Janine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, tidy and hygienic including the bathroom. The beds were made neatly and presented attractively. The staff attentive and caring. Even though it is a little tired and could really do with some renovation, I would stay there again.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My room was large, clean and my bed was comfortable.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Barry

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
like- great location dislike - signs saying many things are "strictly prohibited". Overall condition of room made it obvious the owners were letting the property run down ready for demolition.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Peter

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rather sad, room carpet was extremely stained, bath room door would not shut, shower recess and sink were dirty, soap had been left in shower recess, it looked like someone had not cleaned up after the previous visitor. People at 11:30 pm were in the pool area being noisy, even the sign stated guests were allowed to stay until 10 pm, I could not recommend this property to anyone
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bimal

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down property (it’s literally falling to bits). The smell in the room was horrific. Thankfully I was there for 1 night - did the job.
2023년 2월에 1박 숙박함