외관

그랜드 호텔 팰리스 여행 후기

5 out of 5
그랜드 호텔 팰리스
305-307 Monastiriou Str., Ampelokipoi-Menemeni, Central Macedonia

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 180개 이용 후기 중 91개" "
평점 8 - 좋아요. 180개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 180개 이용 후기 중 21개" "
평점 4 - 별로예요. 180개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 180개 이용 후기 중 4개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 편의 시설/서비스
The hotel personnel were outstanding, professional and extremely welcoming. We will be back soon for another stay now that we have the grand’s experience.
2023년 12월에 16박 숙박함
답변 제공: Maria Chatziparaschi 님, 2024년 1월 19일
Dear Anne,So wonderful to have your enthusiastic feedback. We are delighted that you had a wonderful time with us, thank you for mentioning our people and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Necati

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2024년 1월 19일
Dear valued guest,Thank you for your excellent review. We are glad that you had a lovely time with us and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Brian 님, Adelaide

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great the staff were lovely & helpful, we had room service & buffet breakfast in the mornings really nice
2023년 11월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 11월 6일
Dear Brian,Thank you for your time in sharing your feedback and we are pleased that you had a lovely stay with us.We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tyylikäs hotelli hyvällä aamiaisella
Kaunis hotelli. Hyvä palvelu ja laadukas aamiainen. Huoneet hieman pieniä ja välimatkaa keskustaan on jonkin verran. Huoneet sisustettu hyvällä maulla.
2023년 10월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 10월 19일
Dear valued guest,Thank you for staying with us and for sharing your experience. We are glad that you had an enjoyable stay and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

4/10 - 별로예요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very disappointed.
Disappointed : checked in at 3:15pm to be told at reception that the pool closed at 3pm. The pool for hotel guests opened next day at 9am. It’s Greece … it’s hot & when you have traveled in the day we were looking forward to relaxing in the pool. This is a hotel that caters for conferences. Individual guests will do better elsewhere. Hotel is located away from central tourist area. It’s on busy, noisy main road with little walking access to restaurants or parks.
2023년 10월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 10월 12일
Dear valued guest,Thank you for your time in sharing your disappointment. Our hotel hosts baby swimming lessons from Sunday through Wednesday afternoons. The operating hours are noted on our website. Our pool is indoor and small, a detailed description is stated also on our site, as we do not wish to create high expectations to our guests. We are sad that you did not have the opportunity to use the pool premises. The hotel is located in a 12 min drive from the city center and we offer a daily free taxi service on scheduled hours. We hope to have the pleasure of seeing you again in the future for a more enjoyable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

anastasia

2023년 9월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 9월 26일
Dear Anastasia It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Daan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Perfect stay. Nice music. Bad neighbourhood 😲
2023년 9월에 4박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 9월 21일
Dear Daan,We are happy to read your feedback and also to know that you had a lovely stay with us. We are looking forward to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

ESSAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with gorgeous staff
Hotel is clean, staff are helpful and responsive. All in all this hotel is comfortable to stay at.
2023년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 9월 21일
Dear Essam,How wonderful to read your comments about our services and our staff. Thank you for sharing and we are looking forward to seeing you again in the future.With nest regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 29일
Dear Darlene,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Tulay

2023년 8월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 29일
Dear Tulay,It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest. Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Rudolf

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was really good, my room was a litle bit smal but ok...sometimes a bit loud (street). i would book it again if i´m there again !!!
2023년 8월에 4박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 29일
Dear Rudolf,So nice to see that you had a nice stay with us. We are looking forward to welcoming you again. Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Efstathios

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price.
2023년 8월에 7박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 29일
Dear Efstathios,Thank you for your wonderful review. It is a pleasure to see that you had a lovely stay with us.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff very helpful. Breakfast was top rate
2023년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 29일
Dear Paul,We are delighted with your comments. Thank you for sharing your pleasant experience and we will be happy to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 9월 4일
Dear Elena,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Taylan

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Sauber sonst ein 2 Stern hitel
2023년 7월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 4일
Dear Taylan,Thank you for sharing your feedback about your stay with us. We understand that you didn't like our premises and services and we feel sad about it. We believe that 2-star hotels wish they'd have such premises, they would feel like 5-star hotels. We are looking forward to welcoming you again in the future for an upgraded experience. Best regards, Maria Chatziparaschi Guest relations Manager

10/10 - 훌륭해요

Emily 님, Whitestone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the friendly service . The room I had was beyond superb! I also loved that there was a parking facility underground.
2023년 7월에 3박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 8월 1일
Dear Emily,Thank you for your time in sharing your feedback with us. We are happy to know that you had a wonderful time with us. We hope to welcome you again in the future. With best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

SPIROS

2023년 7월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 7월 11일
Dear Spiros,It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Georgia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & nice
Beautiful hotel with friendly staff. We only stayed one night as we had an early flight the next morning. Was given a free upgrade without asking which was nice.
2023년 6월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 6월 28일
Dear Georgia,It was a pleasure to host you in our hotel and we are happy that you had a joyful time with us. Hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

shlomo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 4월 18일
Dear Shlomo,Thank you for your time in sharing your experience in our hotel and we hope to have the pleasure of welcoming you again .Best regards,Maria ChatziparaschiGuest Relations Manager

6/10 - 괜찮아요

Georgios

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Grand or not!
Πραγματικά δυσάρεστο προσωπικό στη ρεσεψιόν αυτή τη φορά, είναι συνήθως εντάξει, αλλά όχι αυτή τη φορά.
2023년 3월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 3월 31일
Αγαπητέ μας πελάτη,Λυπούμαστε πολύ που η τελευταία σας διαμονή σας αναγκάζει να σχολιάσετε αρνητικά την εμπειρία σας στο ξενοδοχείο μας. Έχετε ίδια άποψη για τις υπηρεσίες μας και είμαστε σίγουροι ότι έχετε καταλάβει την διάθεσή μας να εξυπηρετούμε όσο καλύτερα μπορούμε. Σε κάθε περίπτωση, έχει καταχωρηθεί η επιθυμία σας και ελπίζουμε ότι θα σας έχουμε σύντομα και πάλι κοντά μας για μια ευχάριστη διαμονή.Είμαστε στη διάθεσή σας,Μαρία ΧατζηπαράσχηGuest Relations Manager

10/10 - 훌륭해요

Dukagjin 님, bronx

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 3월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 3월 16일
Dear valued guest,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

2/10 - 너무 별로예요

DENNIS

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in Greece!!!
This is Dennis M. The hotel has been the worst experience I’ve had traveling around the world. The front desk broke the law demanding everyone’s passport in my group. They don’t ask the judges and there girlfriends for ID. I’m an international traveler and have never been treated so rudely. I asked about the air conditioning and I was told to open a window. The mattress was horrible and very old. I asked for some water this morning at breakfast. They pointed to the water and told me to get the water myself. I thought hotels protected their clients against horrible hotels. Sham on you HOTELS.COM!!!
2023년 3월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 3월 13일
Dear Mr. Dennis,We are surprised by your so negative review about our people and services. Thank you for sharing as we have the opportunity to revert. Let us once again state that under Greek legislation all guests staying in the Hotel must be registered in the system. That is why we ask (not demand) for our guests' passports. We are not police officers to demand, however we are obliged to ask for ID. The law does not exempt any profession form the procedure and we do not ask professions. If other hotels avoid this procedure then they are breaking the law. We regret that you did not like the fact that our people were just doing their job. In terms of your inconvenience inside your room: the mattress is not old; it might be not of your preference; we understand that. The air conditioning is not working at this time of the year; however we also understand your point of view. We will also check about the incident with the water station. Mr. Dennis, we apologize for all the inconvenience you have experience in our hotel.We are a proud member of Expedia.com for many years now and we comply with the Greek law and with Expedia.com regulations.Kind regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

ELENI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 2월 16일
Dear Eleni,Thank you for your feedback and we are happy that it was a pleasurable one. We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Georgios

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2023년 2월 16일
Dear Georgios,So delighted to know that you had an enjoyable stay with us.It will be a pleasure to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Kandise

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, however, one of the selling points for me was the pool which was closed for the 3-days I was there for a private event.
답변 제공: Maria Chatziparaschi 님, 2022년 12월 28일
Dear Kandise,So happy that you have enjoyed your stay with us. That's so wonderful! Thank you for letting us know and please accept our apologies for your inconvenience with the operating hours of the Health Club. On various days it opens later in the day. We hope to have the pleasure of welcoming you again in the future.Best regards and best wishes for the New Year,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Elena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Великолепный отель, большое удовольствие каждый вечер возвращаться в сияющий огнями сад перед входом и видеть дружелюбные взгляды сотрудников отеля, хорошо организованы поездки в центр за счёт отеля в оба конца, номера удобные и красивые , завтрак показался немного скудным , а вечером ужинали в ресторане, все было превосходно Хочется особенно поблагодарить Викторию , всегда приветливую и готовую помочь гостям Отель в общем оставил хорошее впечатление и желание вернуться
답변 제공: Maria Chatziparaschi 님, 2022년 12월 28일
Dear Elena,We are delighted to have your feedback about your amazing experience with us. It is such a pleasure to know! Thank you for sharing and we wish you all the best for the New Year. We are looking forward to welcoming you again in 2023.Best regards,Maria ChatziparaschiGuest Relations Mananger

8/10 - 좋아요

Hariprasad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 12월 28일
Dear Hariprasad,Thank you for staying with us and for your time in sharing your pleasant experience in our hotel.We look forward to welcoming you again in the future for a more pleasant stay.Best regards and best wishes for the New Year,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Carlixto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 12월 16일
Dear Carlixto,So wonderful to have your positive feedback and to know that you had a lovely time with us. Hope to see you again in the future.Best regards and happy holidays,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Roberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 11월 28일
Dear Roberto,Thank you for your time in reviewing our services and we are happy that you had a pleasant time with us.Hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 5박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 11월 21일
Dear Michael,So nice to see that you had a wonderful stay with us and we hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT HOTEL FOR BUSINESS TRIP
Great hotel for business stay.
2022년 10월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 10월 18일
Dear valued guest,Thank you for staying with us and for your time in sharing your experience with us. Hope to see you again in the future. Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Leinhel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great experience
2022년 9월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 10월 13일
Dear valued guest,We are happy that your stay was great and for sharing your wonderful experience with us.We look forward to welcoming you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Danijela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 10월 11일
Dear Danjela,Thank you for your excellent review, we are pleased that you had a pleasant stay with us. We hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

ENES

2022년 10월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 10월 10일
Dear Enes,Thank you for staying with us and for your time in giving us a feedback. We are delighted that you have enjoyed your stay and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

6/10 - 괜찮아요

Savvas

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Gavriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and great friendly staff.
2022년 9월에 4박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 10월 4일
Dear Gavriel,Thank you for staying with us and for your time in sharing your experience with us.Hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

4/10 - 별로예요

kaliope

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff not very accommodating. Sketchy neighborhood
2022년 9월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 9월 23일
Dear valued guest,Thank you for your feedback; we regret that your stay was not pleasant ad we apologize for the inconvenience. The location is an urban area with no interest for a leisure traveler and we offer daily free taxi service on scheduled hours to the city center and back. It has become popular and seems to be very convenient. We hope to welcome you again and offer you an enjoyable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Diana

2022년 9월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 9월 14일
Dear Diana,Thank you for your time in reviewing our services and we are happy that your overall stay was pleasant. Hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Dragomir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 12월 12일
Dear Dragomir,We apologize for our delayed reply to your wonderful review; seems that we have missed it. Thank you for sharing your feedback and we hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

HUMBERTO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a good shape, it is recently remodeled, and the customer service is good.
2022년 9월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 9월 7일
Dear Huberto,Thank you for staying in our hotel and we are happy that you had a pleasant stay. We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

6/10 - 괜찮아요

Manuel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 12월 12일
Dear Manuel,We apologize for our delayed response to your review; seems to have missed it. We also regret that you haven't fully enjoyed your stay. We hope to welcome you again and offer you a more pleasurable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Pantelis

2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 30일
Dear Pantelis,Thank you for your excellent review, we are pleased that you had a nice stay with us.We hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Thank you for your excellent review.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager

2/10 - 너무 별로예요

Vasileios

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im Bad gab es Haarbüschel der Vorgänger, das Hotel hatte eine teilweise beschädigte Einrichtung. Das Personal war unfähig und schlechr bzw. gar nicht geschult/ausgebildet.
2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Dear valued guest,We regret that your stay was an unpleasant experience for you. We apologize for any inconvenience caused and we hope to have the opportunity of welcoming you again for a better stay. Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Panagiotis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Dear Panagiotis,Thank you for your review and we are happy that your stay was pleasant.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Erdinç

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was wonderful thank you grand palace
2022년 8월에 3박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Dear Erdinc,We are delighted that you had a wonderful time with us.We will be happy to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Ardjoen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
zeer goed hotel
zeer goed hotel niets op aan te merken we hadden ons eigen auto misschien voor mensen zonder auto te ver van het centrum maar de bus stop voor het hotel
2022년 7월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
So happy that you have enjoyed your stay with us.We look forward in welcoming you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

DANIELA ANTONINA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Thank you for your excellent review.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager

8/10 - 좋아요

Georgios

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Dear Georgios,Thank you for your feedback. We are happy that you had a pleasant stay and we hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager

10/10 - 훌륭해요

Sladjana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Maria Chatziparaschi 님, 2022년 8월 29일
Thank you for your excellent review.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager