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Reviews of Pointe Isabelle

3 out of 5
Pointe Isabelle
165, Avenue Michel Croz, Chamonix-Mont-Blanc, Haute-Savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 342 reviews" "
Rating 8 - Good. 118 out of 342 reviews" "
Rating 6 - Okay. 24 out of 342 reviews" "
Rating 4 - Poor. 9 out of 342 reviews" "
Rating 2 - Terrible. 1 out of 342 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

slawomir

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except WiFi. Highly recommend.
Stayed 4 nights in Apr 2024

8/10 Good

Sabine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all properties are well located in Chamonix as the town is very small. so Pointe Isabelle is very well located too. we had a first floor room so the views of the mountains very very partial as probably the higher floors have a better view. The lady at check-in was fine but the lady that I encountered the next morning was so much nicer. All in all it was a very good hotel and I would stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were friendly. The gym is small, but was sufficient. The only negatives, our room had an adjoining door to another guests room, it was very loud. You could hear every word from the other guests, as if they were sharing the room with you. The WiFi didn’t work in the room, only downstairs.
Stayed 2 nights in Mar 2024

8/10 Good

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price on high side, but no complains ... all good! keep it up Pointe Isabelle !!! will be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value in the heart of Charomix. Staff is very accommodating. Modernized, clean, cozy rooms in a historic hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Petre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 nights at this Hotel and everything was great. The staff were friendly and helpful, the room was modern and clean, the trains station is 200m from the hotel which is perfectly situated in the city centre. They came to clean the room every day. All good. Definitely coming back. Yes I recommend this Hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jan 2024

10/10 Excellent

robert

Traveled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeonghun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located in Chamonix downtown. Good breakfast. One drawback is parking as it was fully booked even 1 month before checkin. But I understand it was in early Jan when everybody comes to town to enjoy skiing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gracie

Traveled with partner
Liked: Amenities
Stayed 4 nights in Jan 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for five nights to ski in the Chamonix area. We found the hotel to be in a great location to catch the transportation and to then be able to enjoy the central city. The staff was very friendly and helpful. There is a nice bar area in the hotel entry. We had a good dinner in the hotel and also had the breakfast several mornings. The breakfast area is very basic but is a good value. We did enjoy visiting with other travelers at the breakfasts. The room is small but worked out if one is organized. We also appreciated the large area for skis and the boot dryers in the lower level of the hotel. We would stay again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Poorly lit rooms.
Each time we visit Chamonix we stay in the Pointe Isabelle. Lovely hotel with excellent staff. The only complaint would be that the rooms are very poorly lit, meaning the rooms can be dingy. This, as a woman, can make getting ready and applying makeup very difficult. A shaving mirror would be a good idea in the bathroom as trying to apply mascara etc is difficult as you can’t get close to the only mirror with lighting in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff .breakfast to regimented, was late one day and I was scolded and told it’s will close ??
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location
Great location. Close to train station and right near town.
Stayed 4 nights in Sep 2023
Response from U on Oct 16, 2023
Hi there, Thank you for taking the time to leave us a kind review. We are absolutely delighted that you had a lovely stay with us.We look forward to welcoming you back while your visit in Chamonix. Kindly regards,Senior reception

10/10 Excellent

PREMATIE

Stayed 1 night in Sep 2023

10/10 Excellent

Yasenia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place for a short stay in Chamonix, close to main amenities and shops
Stayed 3 nights in Sep 2023
Response from u on Oct 5, 2023
Hi Yasenia,Thank you for the feedback. We are glad that you enjoyed the stay with us. We hope to see you soon. Kindly regards,Reception

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train station. The sauna was really relaxing.
Stayed 2 nights in Sep 2023
Response from U on Oct 5, 2023
Hi Vivian, Thank you for taking the time to leave us a kind review.We are glad to read that you enjoyed the stay with us. We hope to host you back while your stay in Chamonix. Kindly regards,la Pointe Isabelle team

6/10 Okay

Gary

Traveled with group
Central but lots of street noise
Stayed 1 night in Sep 2023

8/10 Good

Mi jeong

Stayed 2 nights in Jul 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, wonderful room, great atmosphere. We loved staying here!
Stayed 1 night in Jul 2023

6/10 Okay

Andy

Business traveler, Traveled with family
Disliked: Property conditions & facilities
No fridge. No AC. No coffee maker. I was charged more money than what I was quoted.
Stayed 3 nights in May 2023

8/10 Good

Winfried

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ok für unseren kurzen Aufenthalt
Stayed 1 night in Apr 2023
Response from la Pointe Isabelle Chamonix bar & bistro on Apr 27, 2023
Hi, Thank you for taking the time to leave us a kind reviews. We are glad to hear you that you enjoyed the stay with us and it was pleasure to have you here.We look forward to welcome you back for the futur stay. Kind regards,Reception Team

10/10 Excellent

Adria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms and shared spaces
Response from la Pointe Isabelle Bar & Bistro on Apr 27, 2023
Hi, Thank you for your wonderful reviews. It was pleasure to have you here and glad to hear that you enjoyed the stay with us. We hope to see you again during your visite in Chamonix. Kind regards, Reception Team

10/10 Excellent

Gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at Chamonix. Very good location and the hotel is in very good condition.
Stayed 8 nights in Feb 2023
Response from Front Office Team on Feb 25, 2023
We are glad you liked our hotel. Thank you for sharing.Kind regards Front Office Team

8/10 Good

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Suited my needs and requirements perfectly
Stayed 5 nights in Jan 2023

10/10 Excellent

Bethanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many positives for our stay. Just a short walk from the train stop. The hotel was beautiful. The sauna was relaxing and clean. The staff were very kind and the breakfast buffet was delicious. Will stay again!

10/10 Excellent

Ashley

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas at Pointe Isabelle
Great hotel in a fabulous central location in Chamonix near train station and not to far from bus station. We were visiting our son for Xmas and it was beautiful. Great views of the mountains. Staff were so friendly and could not do enough for you. Had lunch in the bistro and it was very good. If visit again will definitely return to this hotel.
Stayed 4 nights in Dec 2022

8/10 Good

Wen sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean and modern, although small room. The bar was great, cracking cocktails!
Stayed 4 nights in Dec 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chamonix weekend
Wonderful hotel in a great location. Walking easy to everything. The room was great, plenty of room. The staff was just great. They were always ready to help. Same for the bistro staff. Would stay again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and location
A great hotel very close to the main Chamonix station. I think my room was designed for disable access so massive, almost a small apartment. Even the balcony was big. Good staff and nice bar and breakfast. No negatives.
Stayed 2 nights in Sep 2022

10/10 Excellent

terry

Liked: Cleanliness, staff & service
Beautiful hotel
Stayed 1 night in Sep 2022

4/10 Poor

Ateeq

Stayed 2 nights in Aug 2022

10/10 Excellent

Kathy, Hastings on Hudson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in center of town, surrounded by restaurants and shops. And the Front Desk staff are wonderfully helpful, most especially Dani! When we requested a room change, she graciously accommodated our request and, once in our new quarters personally delivered a cell phone we'd left in the first room. And Dani was extremely helpful with providing directions to various sites and advising us about a free mini- bus to the main bus depot in Chamonix Sud. Re: dislikes, our first room looked out on four walls, which eliminated air flow from the 1 window, and since there was no A/C, it felt stifling! I highly recommend requesting a room with a balcony (for air flow as well as view), or one on the 4th floor where rooms have A/C.
Stayed 1 night in Jul 2022
Response from Pointe Isabelle on Jul 17, 2022
Hello, Thank you for your kind feedback. We are very happy to know you enjoyed your stay with us :) Kind regards, Reception

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab time
great views,great staff and service. Spotlessly clean
Stayed 7 nights in May 2022
Response from Pointe Isabelle on Jun 11, 2022
Bonjour, Thank you for your kind review. We are happy you spent a nice stay with us ! Kind regards, Reception

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Everything in this hotel is excellent.
Stayed 5 nights in Apr 2022
Response from Pointe Isabelle on Apr 19, 2022
Bonjour, Thank you so much for your fantastic review ! It was a pleasure to have you stay with us. We hope to see you soon ! Kind regards, Reception

10/10 Excellent

Kerstin

Liked: Property conditions & facilities
Central location in Chamonix, nice balcony and view, friendly multi-lingual staff. Good quality breakfast with many choices. I'd absolutely chose this hotel again.
Stayed 2 nights in Mar 2022
Response from Pointe Isabelle on Mar 30, 2022
Bonjour, Thank you for your kind review, we are glad you enjoyed your stay with us. Kind regards, Reception

10/10 Excellent

Ray, Bebington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff, would definitely stay here again.
Stayed 7 nights in Mar 2022
Response from Pointe Isabelle on Mar 14, 2022
Bonjour Ray, Merci for your nice review ! We are very happy you enjoyed your stay with us :) We hope to see you soon for a future stay

10/10 Excellent

Michael

Stayed 3 nights in Mar 2022
Response from Pointe Isabelle on Mar 13, 2022
Bonjour Michael, Thank you for your kind notation. We are happy you enjoyed your stay with us ! Kind regards,

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed several times here and it always fits the bill! Great location and lovely views. Bar is extremely lively too. On site underground parking a total bonus.
Stayed 3 nights in Feb 2022
Response from Pointe Isabelle on Feb 13, 2022
Hello, Thank you for your nice review, we are very happy that you enjoy your stay each time ! Kind regards, Reception

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home from home vibe, prime location, great freindly staff,
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern facilities in the heart of Chamonix
Room, sauna, fitness, ski storage and location was perfect. Design and athmosphere was really nice. Only breakfast was disappointing. The rest was great. We will come back.
Stayed 4 nights in Jan 2022
Response from Pointe Isabelle on Feb 2, 2022
Hello, Thank you for your nice review, we are glad you enjoyed your stay at Pointe Isabelle ! We took note of your remark toward breakfast, and we'll try to improve it. We hope to see you soon for a future stay, Kind regards, Reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Pointe Isabelle on Jan 24, 2022
Thank you for your feedback ! Kind regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Pointe Isabelle on Jan 24, 2022
Thank you for your feedback ! Kind regards

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The room I had is very small, especially the shower. I am a small person, but it is hard to stand in the shower without touching the shower curtain. The room looks very old. However, the location is good and the service is good.
Stayed 2 nights in Jul 2021

10/10 Excellent

Nadeem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020