리셉션

이코노 로지 섐페인 어배나 - 유니버시티 에이리어 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 797개 이용 후기 중 197개" "
평점 8 - 좋아요. 797개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 797개 이용 후기 중 158개" "
평점 4 - 별로예요. 797개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 797개 이용 후기 중 75개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dae Taek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
편히 지낼 수 있었음
2022년 11월에 3박 숙박함
답변 제공: Leon R. 님, 2022년 11월 26일
Hello Dae Taek,안녕하십니까,시간을 내어 최근 숙박을 검토해 주셔서 감사합니다. 저희 호텔이 고객님께서 이 지역을 방문하시는 동안 편안한 숙박을 제공해 주신 것을 기쁘게 생각합니다. 앞으로도 더욱 즐거운 투숙을 위해 고객님을 뵐 수 있기를 바랍니다.고맙습니다!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
넘 열악한 환경 에 슉소다
다시 이용하고 싶지얺다
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Yanhee

답변 제공: Andrew 님, 2016년 6월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Jared

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Zhane'

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
COMPLETE the full cleaning process. Upgrade the heaters and wide. It’s terrible
2024년 3월에 1박 숙박함
답변 제공: Leon R. 님, 2024년 3월 25일
Hello Zhane,Thank you for taking time to review your stay with us. We apologize for the issues you experienced during your stay. We appreciate your feedback and will use it to improve our cleaning process. Thank you!

2/10 - 너무 별로예요

Christine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very gross hallways. Dirty and smelled like cat pee. Only stayed one night and had originally booked two. Was promised by Thomas at the desk the general manager would refund. Took several times calling and still waiting for the refund. Do not stay here. When I checked in, very drunk man in lobby seating holding a small bottle of liquor not dealt with by desk staff.
2024년 3월에 2박 숙박함
답변 제공: Leon R. 님, 2024년 3월 25일
Hello Christine, Thank you for taking time to provide feedback on your stay with us. We apologize for the issues you experienced during your stay. We value your feedback and will share it with our staff so that we can improve in our cleaning process and ensure this does not take place in the future. Thank you!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had some issues with both Wifi and the TV, but the staff was very quick to determine root causes and address the issues. Good job by them!
2024년 3월에 1박 숙박함
답변 제공: Leon R. 님, 2024년 3월 21일
Hello William,We greatly appreciate your feedback. We are happy to see that our staff was helpful and able to repair the issues you experienced quickly. We hope all else went well during your visit to the area. Thank you!

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 2박 숙박함
답변 제공: Leon R. 님, 2024년 3월 21일
Hello Samuel,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed your time with us and hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

8/10 - 좋아요

April

2024년 2월에 5박 숙박함
답변 제공: Leon R. 님, 2024년 3월 21일
Hello April,Thank you for taking time to review your stay. We are happy to see that you were pleased with our accommodations and look forward to having you as our guest in the future. Thank you!

2/10 - 너무 별로예요

Alexandra

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The EconoLodge in Champaign Urbana was an untenable, stressful experience. The walls are extremely thin, I was given a room on the first floor with an adjoining room which was occupied by someone who screamed at someone on the phone for hours on end, keeping me up until 3 in the morning. I complained to the desk multiple times and they assured me they would ask her to quiet down, but she didn’t. The room was dirty, the sheets were stained, and a single roll of toilet paper was provided in lieu of tissues. The desk staff were kind enough to refund me for my remaining nights, but I would not recommend booking this hotel.

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Leon R. 님, 2024년 3월 21일
Hello Daniel,Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel, and hope all else went well during your visit to the area. Thank you!

10/10 - 훌륭해요

Que

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet around this property so it is a good place if you want to be close to Champaign but away from all the noise!
2024년 1월에 1박 숙박함
답변 제공: Leon R. 님, 2024년 1월 30일
Hello Que, Thank you for taking time to review your stay with us. We are happy to see that your stay was comfortable and hope all else went well during your visit to the area. We look forward to having you as our guest in the future. Thank you!

8/10 - 좋아요

Amy

별로예요: 편의 시설/서비스
Quick check in and they even gave a different room when the one we had. Overall an pretty good place!
2024년 1월에 1박 숙박함
답변 제공: Leon R. 님, 2024년 1월 14일
Hello Amy,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations and hope all else went well during your visit to the area. We hope to see you in the future as we continue to improve our hotel. Thank you!

2/10 - 너무 별로예요

robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property has bed bugs and front desk did not seem surprised she asked if I wanted a different room
2023년 12월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 12월 21일
Hello Robin, Thank you for taking time to provide us with feedback on your recent stay. We are truly sorry for the issues you experienced during your time with us and appreciate you getting this information to us promptly so that we can investigate this issue. We look forward to hearing from you in the future. Thank you!

2/10 - 너무 별로예요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, false advertising no jacuzzi. Ice machines were not working. Rooms were hot as heck. And to top it off the power went out in the room during the middle of the night, and had to switch rooms. Bad experience for me.
2023년 12월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 12월 19일
Hello Robert, Thank you for taking time to review your recent stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope all else went well during your visit to the area and hope to see you in the future as we continue to improve our hotel. Thank you!

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ģreat
2023년 12월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 12월 14일
Hello Jordan, Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel and look forward to having you as our guest in the future. Thank you!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d stay there again
The room was clean, service was professional, plenty of parking all at a fair rate. Yeah,,,, I’d stay there again
2023년 12월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 12월 10일
Hello John,Thank you for taking time to provide us with feedback on your recent stay. We are happy to see that you enjoyed your time with us, and hope that all else went well during your visit to the area. If there is any way that we can improve your future stays, please let us know. Thank you!

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2023년 11월에 5박 숙박함
답변 제공: Leon R. 님, 2023년 11월 24일
Hello Carlos,Thank you for taking time to review your stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope that all else went well during your visit to the area and look forward to seeing you in the future as we continue to improve our hotel. Thank you!

10/10 - 훌륭해요

Whitney

2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 12월 10일
Hello Whitney,Thank you for taking time to provide feedback on your stay with us. We are happy to see that you enjoyed our accommodations and look forward to having you as our guest in the future. If there is anything we can do to make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

8/10 - 좋아요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean room, nice bed, and quiet.
2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 14일
Hello Timothy,Thank you for taking time to review your stay with us. We are happy to see that your stay was comfortable and hope that all else went well during your visit to the area. We look forward to seeing you in the future as we continue to improve our hotel. Thank you!

2/10 - 너무 별로예요

Matthew

2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 14일
Hello Matthew,Thank you for your feedback. We are sorry to see that your stay was not as pleasant as you or we would have liked. We would like to hear more about your stay so that we can provide a more enjoyable stay. Thank you!

2/10 - 너무 별로예요

Timothy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing redeeming about this hotel. The first room i was given was not made up, the second one the door was open when i got there. the hallways smelled awful and were visibly very dirty. The room was newer but still smelled. The room was not made up the second day and i had to go down to the front desk to get towels and they were very rude about it.
2023년 11월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 11월 14일
Hello Timothy, Thank you for taking time to provide us feedback on your stay. We apologize for the issues you experienced during your time with us and assure you that these items being addressed. We hope all else went well during your visit to the area and hope to have you as our guest in the future. Thank you!

4/10 - 별로예요

Paul

2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 14일
Hello Paul, Thank you for your review. We are sorry to see that your stay was not as enjoyable as you or we would have liked. We would like to hear more about your stay so that we can continue improving our hotel. We look forward to hearing from you. Thank you!

6/10 - 괜찮아요

Anupam

2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 12월 10일
Hello Anupam,Thank you for taking time to review your stay with us. We appreciate your feedback and hope to have you as our guest in the future so that we can provide you with a more enjoyable stay. Thank you!

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스
Property ok for price.
2023년 11월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 11일
Hello Dana,Thank you for taking time to review your stay with us. We are happy to see you enjoyed your stay with us and hope for the opportunity to have you as our guest in the future. Thank you!

6/10 - 괜찮아요

Tom 님, Cedar Rapids

2023년 10월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 2일
Hello Tom, Thank you for taking time to review your stay with us. We hope all went well during your visit to the area. If there is anything we can do to make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

2/10 - 너무 별로예요

Martin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 10월 24일
Hello Martin, Thank you for taking time to review our hotel. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope all else went well during your visit to the area and look forward to hearing from you in the future. Thank you!

2/10 - 너무 별로예요

marcelo

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs
2023년 10월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 10월 24일
Hello Marcelo,Thank you for taking time to review your stay with us. We apologize for the issues you experienced during your stay. We appreciate you getting this information to us promptly so that we can further investigate. We hope that all else went well during your visit to the area, and hope to hear from you in the future. Thank you!

10/10 - 훌륭해요

Jan

2023년 10월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 11일
Hello Jan,Your feedback is greatly appreciated. It is great to see that you enjoyed our accommodations, and hope all else went well during your visit to the area. We look forward to having you as our guest in the future. Thank you!

8/10 - 좋아요

Cesar

2023년 10월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 11월 10일
Hello Cesar, Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations during your visit to the area. If there is any way that we can make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

4/10 - 별로예요

Torben

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend
2023년 10월에 3박 숙박함
답변 제공: Leon R. 님, 2023년 10월 17일
Hello Torben, Thank you for taking time to review your stay with us. We are sorry to see that you were not as satisfied with your stay as you or we would have liked. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

2/10 - 너무 별로예요

Kyler

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Experience was awful, my room keys kept not working so I had to go get new ones 3 times. House keeping did not come to my room one time in 3 days. Some car had their window busted and car broken into out front. Room smelled of smoke as well.
2023년 10월에 3박 숙박함
답변 제공: Leon R. 님, 2023년 10월 17일
Hello Kyler, Thank you for providing us with feedback on your stay with us. We are sorry to see that your stay was not as enjoyable as you or we have liked. We hope that all else went well during your visit to the area and hope to see you in the future. Thank you!

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 10월 17일
Hello Keith, Thank you for taking time to review your stay with us. We are happy to see that your stay went well. If there is any way that we can make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

8/10 - 좋아요

JD

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were looking for just a decent inexpensive place for an overnight stay. They allowed us an earlier check-in and an extra hour check out. That worked out much better for our schedule as we were only there to sleep. Toilet handle broke. No biggie. No soap in room so had to wash with shampoo and grabbed some from maids cart the next morning. Also only decaf coffee in the room. Door key would not work twice. Just little things but annoying.
2023년 9월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 10월 2일
Hello JD,Thank you for choosing to stay with us. We are happy to see that our accommodations worked well for your needs. Your feedback will be shared with our entire staff to ensure that these issues do not happen in the future. We hope to see you in the future as we continue to improve our hotel. Thank you!

4/10 - 별로예요

Mie

좋아요: 직원 및 서비스
별로예요: 청결 상태
Very cheap, but there were bugs in the bedroom and there was only coffee for breakfast. Pool was also far too cold to swim in.
2023년 9월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 10월 17일
Hello Mie, We apologize for the issues you experienced. Your feedback is very helpful in the improvement of our hotel. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

4/10 - 별로예요

Thomas

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 10월 2일
Hello Thomas, Thank you for taking time to review your stay with us. We are sorry that your stay was not as pleasurable as you or we would have liked. We would like to hear more about your stay so that we can find ways to improve. We look forward to hearing from you. Thank you!

2/10 - 너무 별로예요

Muthahhir

2023년 9월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 10월 17일
Hello Muthahhir,Thank you for your review. We are sorry to see that your stay was not as pleasant as you or we would have liked. We would love to hear more information about your stay so that we can continue to improve our hotel. Thank you!

10/10 - 훌륭해요

Ann

2023년 9월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 9월 21일
Hello Ann, Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel and hope all else went well during your visit to the area. We look forward to having you as our guest in the future, Thank you!

8/10 - 좋아요

RAMSEY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 9월 21일
Hello Ramsey,Thank you for taking time to provide feedback on your stay with us. We are happy to see that you were pleased with your stay. If there is any way that we may be of further assistance, please do not hesitate to contact us. Thank you!

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 9월 5일
Hello Cindy, Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations and hope all else went well during your visit to the area. If there is any way that we can be of assistance with future reservations, please do not hesitate to contact us. Thank you!

2/10 - 너무 별로예요

실제 이용하신 고객

Ew
there were people smoking crack at this hotel
2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 9월 5일
Hello,Thank you for taking time to review your stay. We apologize for the issues you experienced during your stay. We would like to hear more information about your experience so that the issue can be further investigated. Please feel free to contact us at any time. Thank you!

8/10 - 좋아요

Max

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 8월 30일
Hello Max, Thank you for taking time to review your recent stay with us. We are happy to see that you were pleased with our accommodations, and hope to see you in the future. Thank you!

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 8월 30일
Hello Gary, Thank you for taking time to review your stay at our hotel. We greatly appreciate your feedback. If there is anything we can do to improve your future stays, please do not hesitate to contact us. Thank you!

8/10 - 좋아요

Trevor

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 8월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 8월 30일
Hello Trevor, Thank you for taking time to review our hotel! We are happy to see you enjoyed your stay and we hope all else went well during your visit to the area. Thank you!

2/10 - 너무 별로예요

dennis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no ice, basketball game going on above us staff did nothing about it after reaching out to them 2 times would never recomend to anyone unless you dont have a tent
2023년 8월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 8월 30일
Hello Dennis,Thank you for taking time to provide us with feedback on your stay. We apologize for the noise issue you experienced during your time with us. Your review has been shared with our staff so this issue is can be resolved more promptly in the future. We hope that you have the opportunity to stay with us in the future as we continue to improve our hotel. Thank you!

2/10 - 너무 별로예요

Thomas

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ice machines did not work and the TV did not work and never worked the entire time we where there.
2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 8월 27일
Hello Thomas,Thank you for taking time to review your stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We greatly value your feedback as it will help us in resolving these issues. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

6/10 - 괜찮아요

Gale

좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 9월 21일
Hello Gale,Thank you for taking time to provide feedback on your stay with us. We would love to hear more about your stay, so that we can ensure a more enjoyable visit during your next visit to the area. We look forward to having you as our guest in the future as we continue to improve our hotel. Thank you!

8/10 - 좋아요

Dorothy M

2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 8월 27일
Hello Dorothy,Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your stay and hope all else went well during your visit to the area. Thank you!

4/10 - 별로예요

yanyue

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Leon R. 님, 2023년 8월 21일
Hello Yanyue, Thank you for taking time to review your stay with us. We are sorry to see that your stay was not as pleasant as we or you would have liked. We would love to hear more about your stay so that we can continue to improve our hotel. Please feel free to contact us directly at any time. Your feedback is greatly appreciated. Thank you!

6/10 - 괜찮아요

Murtaza

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Get what you pay for
Stains on bed. Fire alarm kept beeping all night.
2023년 8월에 1박 숙박함
답변 제공: Leon R. 님, 2023년 8월 21일
Hello Murtaza,Thank you for taking time to provide us with feedback on your recent stay. We apologize for the issues you experienced with the fire alarm and bedding. These issues are preventable and are a top priority for our hotel. Your review will be shared with our entire staff to ensure that these issues are prevented in the future. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!