Thank you very much for your comments and for staying in Alkion hotel. We hope to see you next time you visit Chania

Thank you

Thank you very much!

Dear Michael,we would like to know the reasons you rated us like that. You could express your complains while your where at the hotel and we could have done something to help you enjoy your vacation.

Thank you very much, we wish you a nice summer.

Dear Bryanna, We are sorry that your flight was delayed, but the receptionist's phone number that is written on the main door of the hotel is always working. Also we never had any problem coming late to do the check in for all customers that have a delayed flight. Maybe your telephone was not working properly and caued you this trouble.

Thank you

Thank you very much for your feedback. We really appreciate it and we are happy that you had a great time in your vacation!

Dear guest, Thank you for your review. Due to new regulations about covid-19 we are not allowed to enter your room every day. We can only enter your room when you request us to do so, in oder to clean it and to change towels and sheets . For that reason we have the reception where you can tell your request and your room will be cleaned and serviced. So please next time, just inform us.

Dear guest, Thank you very much for choosing Alkion Hotel for your stay to Chania and furthermore for taking the time to review our hotel. We are trully delighted to see that you have enoyed your stay with us and e really hope to have the opportunity to welcome you once again in the near future. In deed our hotel's location is a great advantage as we are situated between Chania city and Platanias village, very close to Stalos beach and next to everything a guest might need durinh his vacation (super markets, restaurants, bars, souvenir shops etc.) Kind regards, The Alkion Hotel Chania Team

Dear Magdalene, Initially, we would like to thank you for staying with us and also for leaving such a nice review for us and our hotel. Our staff and it's training is our primary concern, so all of our guests can have a professional and friendly approach at the same time. The owner, Mr. Manolis, is at the hotel all the time so he can be sure that everything goes according to our service standards. Our hotel is situated just next to Kato Stalos beach, for the beach lovers, but we also offer a swimming pool for those you wish to relax within our premise. We trully hope to have the opportunity to welcome you to our hotel during your next visti to Chania. Kind regards, The Alkion Hotel Chania Team

Dear guest, First of all we would like to thank you for staying with us during your tay to Chania and for taking the time to review our hotel. We pay respect to every thought-comment of our guests, but we trully believe that your review is a little bit unfair to us, as you are just referring to our breakfast which means that you were satisfied from every other service we have offered to you. Nevertheless, we would like to inform you that our buffet is ne of the richest among he same category hotels in Chania and daily we are trying our best about the quality and the variety of our products. We sincerely hope to choose to stay with us during your next visit to Chania, so you can check the progress of our services to all of you. Kind regards, The Alkion Hotel Chania Team

Dear guest, First of all we would like to thank you for choosing Alkion Hotel during your stay to Chania and additionaly for reviewing our hotel. We are very happy to see that you have enjoyed your stay with us and we really hope to be able to welcome you once again in the near future. In deed our hotel is a traditional Greek hotel, one of the first hotels that operated at Stalos village. Our location is one of our big advantages, as we are very close to Stalos beach and next to the market (restaurants, super markets etc.) that a guest needs during his/her vacation. The area that the hotel is situated is between Chania city and Platanias village and next to the old national highway, that leads to the western part of Crete. The cleaning of the rooms and the common areas is something vital for us, that's why we pay a lot of attention to the traing of the staff and to the products we use. All our colleagues are trained with a main purpose of being useful and cooperative to all of our guests in a friendly and professional manner at the same moment. Kind regards, The Alkion Hotel Chania Team

Dear Martina, Thank you very much for staying with us and for taking the time to review our hotel. We are absolutely delighted to figure out that you have enjoyed our stay and we will be honored to welcome you once more in the near future. Our staff is being trained so they can be useful and cooperative to our guests needs and all that with a professional and friendly way at the same time. Even though our hotel is situated next to Agia Marina and vey close to Chania and literally next to the old national road, there is a serene atmosphere to the rooms and common reas of our hotel, so all of our guests can feel like home and relax during their vacation. All of our rooms ave a balcony, so everyone can enjoy the Cretan weather and of course very clean as this is the #1 concern of the staff and the management. Kind regards, The Alkion Hotel Chania Team

Dear guest, Initially, we would like to thank you for staying with us and for taking the time to review our hotel. In deed our hotel is situated to the touristic village of Stalos, literally next to restaurants, bars, super markets and everything a guest might need during his vacation. Our pool is situated to the back side of our building and it's the most serene place of our hotel, far from every noise and anxiety. Our hotel is one of the first hotels that operated to Chania and you might face some small problems, but our staff is well trained and willing to satisfy all of our guests' needs. By the time you were facing problem with a power point you should have notified us, so we could fix it immediately. About your check in & check-out procedure, please notice that our hotel is a 2* charming hotel that can't have a 24/7 reception staff. For that reason, when our guests arrive or depart late we send them a notice about the procedure they need to follow. We are convinced that the whole procedure is easy and none of our guests can be confused. Nevertheless, in case someone feels that assistance is needed, we can be there immediately, after a phone call. About the 30€ that you had to pay, please notice that this was an extra cost for the day use of the room and something that you have agreed to follow. It is a very common technique that every hotel worldwide uses. Nevertheless, we would like to thank you for your comments, as they were very useful for us and we take them into serious consideration. We sincerely hope to choose our hotel once again you are visiting our city, so you can check by yourself our progress. Kind regards, The Alkion Hotel Chania Team

Dear guest, Thank you very much for choosing Alkion Hotel for your stay to Chania and your positive review. We are delighted you have enjoyed your stay with us. We hope to welcome you once again during your next visit to our city. Kind regards, The Alkion Hotel Chania Team

Dear guest, First of all, we would like to thank you for choosing Alkion Hotel for your stay to Chania and for the positive review. We are trully delighted to figure out that you have enjoyed your stay with us and we really hope to welcome you once again in the near future. Best regards, The Alkion Hotel Chania Team

Dear Panagiotis, Thank you very much for staying with us and for taking the time to review our hotel. We are really happy to see that you have enjoyed your stay with us and we hope we will be able to welcome you once more during your next visit to our city. Kind regards, The Alkion Hotel Chania Team

Dear guest, Thank you very much for choosing Alkion Hotel for your stay to Chania and for your positive comment. Indeed our hotel is situated in a very strategic location, as we are just next to the sea and the heart of the touristic village of Stalos. Our hotel is situated between the city of Chania and Platanias village and furthermore we are really close to the international airport of Chania and next to the old national road that takes you to the west part of Crete. We hope to have the opportunity to welcome you once again next year. Kind regards, The Alkion Hotel Chania Team

Dear guest, thank you for choosing Alkion hotel for your stay to Chania and for taking the time to review our hotel. We are trully dissapointed to figure out that you didn't have a pleasant stay with us. Your comments are being taken into serious consideration by us. Nevertheless, we believe that your review is really harsh for us, as we have tried to talk to you during your stay several times, in order to find a solution and make your accommodation with us more convenient, but you were negative from the very first moment you had arrived. Our staff had tried with a very professional manner to give solutions to every matter you had. Of course our hotel isn't new, but our pricing policy is based in that fact and for this reason we are one of the less expensive hotels of Stalos if not the cheapest. Additionally, our pool can't be considered either small, or bad and mainly is exactly the same as it appears to every published photo. Nevertheless, we honor your review and we will try our best, in order to make ourselves better. We trully hope you will be able to visit us once again, so you can check by yourself our progress. Kind regards, The Alkion Hotel Chania Team

Dear Ann, Thank you very much for choosing Alkion Hotel for spending your vacation to Chania and for taking the time to review us. We are trully disappointed to see that you haven't enjoyed your stay with and be sure that we will take into serious consideration your comments about our hotel. In deed our hotel isn't new, but there is a partial renovation scheduled for next year, so we invite you to visit us next year, so you can check by yourself the progress of our hotel. Kind regards, The Alkion Hotel Chania Team

Dear guests, Thank you for taking the time to review our hotel and of course for staying with us. Nevertheless, we were really disappointed to figure out that you hadn't enjoyed your stay with us and be sure that we will take into serious consideration our comments. Our hotel for sure isn't new, that's why we have adjusted our price policy very close to the services we offer. For those services though we are really proud as we try hard to keep up a good level. The linen service is exactly what we describe to every site our hotel is being published and is the typical service for every 2* hotel in Greece. Additionally, our shower isn't big, but surely can't be considered small. Nevertheless, for next year a partial renovation has been scheduled, so we will be more than happy to accommodate you, so you can check by yourselves the progress of our hotel. Best regards, The Alkion Hotel Chania Team

Dear Mary, Thank you very much for staying with us and or taking the time to review our hotel. We are really dissapointed though to see that you didn't enjoy your stay with us. In deed our hotel isn't new, and that's why we follow a pricing policy that goes with that fact, as we are one of the cheapest hotel in Stalos area. We believe that whoever chooses our hotel doesn't take anything less, than what we describe to our texts and photos. Regarding your complaints, we would like to say that there are no mould to the walls of any room and our bathrooms are not considered small. The fact that we didn't offer cleaning service during Sunday doesn't affect our guests, as the cleaning programme is stable, so we can clean every room based on the timetable we write down to our services to every site we sell our rooms. We trully apologize for any inconvenience we might have caused you, but we try hard to keep a high level of services to our 2* charming hotel. Next year a partial renovation has been scheduled, so we will be more than happy to accommodate you and see by your own the changes we are planning to do to our hotel. Kind regards, The Alkion Hotel Chania Team

Dear guest, Thank you very much for reviewing our hotel. We try to do our best both at the cleaning of the hotel and the staff attitude towards our customers. The hotel's location near the beautiful sandy beach of Stalos is one of our advantages for those who want to enjoy the sun and the sea. By keeping the prices low we can offer this opportunity to everyone.We hope to have the opportunity to welcome you again as our guest. Thank you,

Dear Nicolas, Thank you very much for taking the time and reviewing our hotel. We are absolutely delighted you have enjoyed our hotel during your vacation. In deed our hotel is very quiet, even thouigh we are situated to the busiest and most important street of the west part of Chania. Our hotel has many parking seats for our guests and the cleaning of the hotel is one of the sectors that the owners have invested a lot. We hope to have the opportunity to welcome you once again as our guest in the near future. Thank you, The Alkion Hotel Chania Team

Dear guest, We would like to thank you for taking the time to review our hotel and additionally, we are delighted to see that you have enjoyed your stay with us. We trully hope to have the honor to welcome you once again. Kind regards, The Alkion Hotel Chania Team

DearSimon, thank you very much for your comments. We are pleased that you had a nice time in our hotel. We really appreciate it and hope to see you again. Have a nice time!

Thank you for sharing your opinion with us. We will take it into consideration.

Thank you very much, hope to see you again!

We really appreciate your feedback. Thank you!

Thank you!

Thank you!

Thank you very much for your comments. Looking forward to see you again.

Dear Nicolas, thank you very much for your comments. It means a lot to us.

Thank you!

Thank you very much. We appreciate your feedback. Have a nice summer!

Thank you very much for your comments we will consider them in the future. You have been very helpful.Have a nice summer.

Dear guest, thank you very much for your comments and hope to see you again!

Thank you very much for your comments.

Dear Vesa, Thank you very much for your comments. We really appreciate that you followed our advice about excursions. We try our best to give our customers relaxing vacation and we fell happy when we achieve it.Looking forward to see you again!

Dear guest, First of all when you come to the hotel the breakfast was there for you to see and you chose to buy it.You actually bought it in a discounted price. After eating for 4 days you complained about don't having eggs one day and as I explained, every day we offer a different hot dish. One day is boiled eggs, the other day pizza, the other day omelet, cheese pies, and other delicacies. However we offered to return your money back and go to another place to eat. What was wrong about giving you options?? You booked the room in a very low price during high season and it is a 2 star hotel. If you like modern hotels with better structure pay more money. We have true photos and all other customers can verify that by their reviews. Finally I want to mention also that we had complaints from other guests that you annoyed them by telling embarrassing things about the hotel and staff and also for your really bad behavior towards us.

Dear Valentino, thank you for sharing your opinion with us. It really matters to us to know how nice you spend your vacation. We hope to see you again in the future.

Dear Hanna thank you very much for your comments.It is very kind of you and we appreciate it. We hope to see you again in the future!

Αγαπητέ κ. Αλκιβιάδη, σας ευχαριστούμε πολύ για τα σχόλια σας και εκτιμούμε την ειλικρίνεια σας. Θα θέλαμε να σας ενημερώσουμε όμως ότι το πρωινό έχει περισσότερα φαγώσιμα και μεγαλύτερη ποικιλία από ότι προβλέπει ο νόμος για τα 2 αστέρια. Να έχετε καλό υπόλοιπο καλοκαιριού.

THANK YOU!

THANK YOU!

Dear Bronislaw, thank you very much for sharing your beautiful point of view. We appreciate it and we hope to see you again in the future.

Dear Johnni, Thank you very much for your comments. It was a pleasure to have you here and we hope to see you again in the future.

Dear Even Oscar, We really appreciate your feedback and we are grateful for your nice comments. Looking forward to see you again.Best regards, Manolis