Could not say enough good things about this hotel! First, our flight was delayed out of the US which forced us to arrive a day later and into Heraklion instead. The staff were extremely helpful and responsive in adjusting our car rental reservation for this change. We also unfortunately received a traffic ticket on our way and again staff gave us easy and detailed instructions on where/how to pay this. Lastly, we left our Kindle behind and they mailed it to our next destination! Thank you Vranas for making a stressful travel situation much more relaxing!
The hotel is perfectly located in the old town with a beautiful view overlooking the harbor. The room was clean, bed comfortable, and breakfast delicious. We would absolutely not hesitate to stay here again!