표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 261개 이용 후기 중 148개" "
10 - 훌륭해요
148
평점 8 - 좋아요. 261개 이용 후기 중 66개" "
8 - 좋아요
66
평점 6 - 괜찮아요. 261개 이용 후기 중 27개" "
6 - 괜찮아요
27
평점 4 - 별로예요. 261개 이용 후기 중 10개" "
4 - 별로예요
10
평점 2 - 너무 별로예요. 261개 이용 후기 중 10개" "
2 - 너무 별로예요
10
9.0/10
청결 상태
9.0/10
직원 및 서비스
8.6/10
편의 시설/서비스
8.8/10
숙박 시설 상태 및 시설
8.6/10
친환경
이용 후기
10/10 - 훌륭해요
Bella
출장 여행
2024년 4월 7일
좋아요: 청결 상태, 편의 시설/서비스
There was roaches
Bella
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Bella, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
6/10 - 괜찮아요
Windi
가족 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The security gate was broken. The surrounding area had undesirables hanging around so we didn’t feel comfortable walking the area. Paint was peeling from the ceiling and in the bathroom. Toiletries were broken off the wall.
Windi
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Windi, We appreciate you sharing your experience with us. We take all feedback seriously and will address the issues you mentioned with the relevant teams for improvement. Our guests' safety and comfort are a top priority, and we apologize for any inconvenience caused during your stay. If you have any further concerns, please don't hesitate to contact our management team directly.
6/10 - 괜찮아요
Robert
연인과의 여행, 출장 여행
2024년 3월 5일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Hard beds
Robert
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Robert, We appreciate your feedback on the bed comfort. We recommend guests contact us directly to discuss any specific preferences for their stay. Thank you for sharing your experience with us.
8/10 - 좋아요
Glenn
연인과의 여행
2024년 3월 3일
좋아요: 직원 및 서비스
Staff was great, no phone in room shower stuff missing off the walls, room smelled like smoke even though non smoking room. Bathroom dirty and needs fresh paint, electric socket pulled out of wall exposed wires
Glenn
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Glenn, We appreciate your feedback and apologize for any inconvenience caused during your stay. We take all comments seriously and will address these concerns with our team for improvement. Our guests' comfort and safety are our top priorities, and we are committed to providing a pleasant experience for all future visitors.
8/10 - 좋아요
Courtney
2024년 2월 25일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Courtney
답변 제공: Manager 님, 2024년 2월 28일
Hello Courtney, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
8/10 - 좋아요
Roberto de los
가족 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Some stuff do not work.
Roberto de los
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Roberto de los, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to improve our services for future guests.
6/10 - 괜찮아요
Jesus
연인과의 여행, 출장 여행
2024년 2월 4일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ac units need to be clean in the inside of the building
Jesus
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Jesus, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address the issue with our housekeeping team to ensure a better experience for our future guests.
6/10 - 괜찮아요
Maria
2024년 1월 7일
Maria
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Maria, We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share with us about your experience, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back in the near future.
2/10 - 너무 별로예요
Gabino
2024년 1월 3일
Gabino
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Gabino, We're sorry to hear that you didn't have a great experience during your stay. We value your opinion and would appreciate it if you could reach out to us directly to share any specific concerns or issues you encountered. We'd like to do our best to address them and make things right for you.
10/10 - 훌륭해요
실제 이용하신 고객
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice. Breakfast was not toooo fantastic ...not as good as Waco who had fresh fruit and some other items etc. An older property but very well maintained. and staff was great. Shampoo fell off the wall in the shower but that was okay. Loved the secure parking.
실제 이용하신 고객
2023년 12월에 6박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Dear Guest, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the breakfast options. Our team is delighted to hear that you found our property well maintained and our staff great. We apologize for any inconvenience caused by the shampoo falling off the wall. The security of our parking is something we take pride in. We hope to welcome you back in the future for another enjoyable stay.
10/10 - 훌륭해요
Darrius
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
:)
Darrius
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Darrius,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 - 훌륭해요
EDWARD
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EDWARD
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello EDWARD,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back soon for another wonderful stay!
10/10 - 훌륭해요
Marcos Manuel
2023년 12월 29일
Marcos Manuel
2023년 12월에 2박 숙박함
답변 제공: Vatsal 님, 2024년 1월 19일
Dear Marcos Manuel,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 - 훌륭해요
Edwin
2023년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Edwin
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Edwin,We are ecstatic to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
8/10 - 좋아요
sheila
출장 여행
2023년 12월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sheila
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello sheila,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope that you had a pleasant experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.
4/10 - 별로예요
Mark
가족 여행
2023년 12월 23일
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Fair for Fairfield
Getting run down. Not up to Marriott par.
Mark
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Mark, Thank you for sharing your feedback on your recent stay. We're sorry to hear that you found our hotel to be run down. We appreciate your comment and will share it with our management team for future improvements. We remain committed to providing exceptional experiences for our guests.
10/10 - 훌륭해요
Queneshia
가족 여행
2023년 12월 17일
별로예요: 숙박 시설 상태 및 시설
Queneshia
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Queneshia,We are thrilled to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and a comfortable experience for all our guests. We appreciate your positive rating, and we hope to have the pleasure of welcoming you back in the near future.
10/10 - 훌륭해요
Juan
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
Juan
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Juan,Thank you for choosing our hotel for your stay. We appreciate your kind words and are delighted to hear that you enjoyed your experience with us. We hope to have the pleasure of welcoming you back in the future.
8/10 - 좋아요
Andrew
출장 여행
2023년 11월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was a bit dated, but that was made up with the excellent service and the friendly staff. I would stay there again.
Andrew
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Andrew,Thank you for choosing our hotel for your stay. We appreciate your kind words about our service and staff. We're glad that you had a positive experience with us and we would be delighted to welcome you back in the future.
10/10 - 훌륭해요
Cipriana
가족 여행
2023년 10월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cipriana
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Cipriana,Thank you for taking the time to share your feedback. We greatly appreciate your positive rating and are thrilled to hear that you had an exceptional experience at our hotel. We always strive to provide top-notch service to our guests, and we are delighted that we exceeded your expectations. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future.
10/10 - 훌륭해요
Willie
2023년 10월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was gated
Willie
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Willie,Thank you for sharing your feedback with us. We appreciate your comment regarding the hotel being gated. We understand that safety is a priority for our guests, and we are glad to provide gated access to ensure a secure environment. We hope to welcome you back soon for another enjoyable stay.
10/10 - 훌륭해요
Gail
2023년 10월 23일
Gail
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Gail,Thank you for your fantastic review! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.
2/10 - 너무 별로예요
Aaron
2023년 10월 12일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aaron
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Aaron,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address any issues to improve our service.
8/10 - 좋아요
IRIS
가족 여행
2023년 10월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. The room looked clean, however it had a musty smell. They need to get rid of the carpet. The bathroom needs to be renovated.
IRIS
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello IRIS ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
10/10 - 훌륭해요
Jesus
2023년 9월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Jesus
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Jesus,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
8/10 - 좋아요
Jair
2023년 8월 26일
Jair
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Jair,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 - 훌륭해요
rushawn
2023년 7월 26일
rushawn
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello rushawn,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.
10/10 - 훌륭해요
Jean
2023년 6월 12일
Jean
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 14일
Thank you for sharing this review, and we welcome you to visit us again anytime!
10/10 - 훌륭해요
linh
가족 여행
2023년 6월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was pleasant and room is clean
Hotel was clean and spacious. Staff was nice and helpful, will stay there again if in the area.
linh
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello linh,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your comments about our area. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
8/10 - 좋아요
Luis
연인과의 여행, 출장 여행
2023년 5월 31일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Continental Breakfast is very poor, with not a single fruit.
Luis
2023년 5월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 31일
Hi, Luis. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with our breakfast. We hope you will give us another chance so we can provide you with a much more satisfying experience.
10/10 - 훌륭해요
Jaime
가족 여행
2023년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, clean, comfortable & quiet hotel
Jaime
2023년 5월에 1박 숙박함
답변 제공: Vatsal 님, 2023년 5월 23일
Thank you so much for your feedback. We really appreciate your business!
10/10 - 훌륭해요
Jaime
가족 여행
2023년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is nice, clean safe, & nearby several restaurants
Jaime
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Jaime,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.
6/10 - 괜찮아요
실제 이용하신 고객
가족 여행
2023년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great employees. Beds way to soft woke up with hurt back. There was water still in the coffee maker in the room. Breakfast wasn't the greatest. Watery eggs. Old hot sauce and spoiled milk
실제 이용하신 고객
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 16일
Dear Guest,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.
10/10 - 훌륭해요
Maria 님, Oakland
연인과의 여행
2023년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanness
Maria
2023년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 25일
Hi Maria,We appreciate your 5-star rating and positive comment. We're happy to hear that your stay reflected our commitment to keeping our hotel neat and clean for our guests. We appreciate your feedback and look forward to having you stay with us again.
10/10 - 훌륭해요
Marie
아이를 동반한 가족 여행
2023년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
Marie
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 24일
Hi Marie,We greatly appreciate your 5-star rating! It was our privilege to earn your business, and we hope to host you again on your next trip to the area!
4/10 - 별로예요
실제 이용하신 고객
2023년 4월 23일
별로예요: 직원 및 서비스
실제 이용하신 고객
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 24일
Hi Guest,Thank you for sharing your rating. We regret that our accommodations and services during your recent stay were not to your complete satisfaction. We would like to thank you on behalf of our entire staff for choosing our hotel and we hope that you will give us another chance to serve you and experience the enhancements to our services.
10/10 - 훌륭해요
Tracie L
가족 여행
2023년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
I enjoyed my stay here. I needed a nice hotel close to my daughter's and it was great.
Tracie L
2023년 4월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 4월 21일
Hello Tracie L, We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
10/10 - 훌륭해요
Randal
연인과의 여행
2023년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived early and was greeted nicely and after requesting if I could check in early the front desk accommodated me. So helpful.
Randal
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 16일
Hi Randal,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a pleasant stay at our property and that our front desk team was able to accommodate your request for an early check-in. Thank you for choosing our property, and we look forward to serving you again in the future.
6/10 - 괜찮아요
Norma
2023년 4월 2일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No front desk personnel. Myself and others waiting in line. Pool was closed
Norma
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 3일
Hi Norma,It is our goal to provide superior customer service and hospitality, and we regret if we were unable to do so during your visit. Our management has been informed and we are working quickly to resolve this problem so that it does not recur in the future and ensure our front desk has staff available anytime. We hope that we will be given another chance to host in the future and impress you with our improvements
10/10 - 훌륭해요
David
2023년 3월 20일
좋아요: 청결 상태, 직원 및 서비스
David
2023년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 10일
Hi David,We are glad you had a wonderful experience during your stay with us. Your 5-star rating is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon!
4/10 - 별로예요
Sundar
가족 여행
2023년 3월 15일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
There wasnt any room service even to replace towels for 3 days
Sundar
2023년 3월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 3월 16일
Hi Sundar,Your feedback is especially important to us, and we are disappointed to hear of your experience. We want to assure you that we are taking the appropriate measures to address the problem. We are making improvements in housekeeping and management, which includes a more thorough inspection of all guest rooms at regular intervals throughout each day. This will help us ensure that our standards meet your expectations. I hope that you will give us the opportunity to better serve you in the future.
10/10 - 훌륭해요
Frank
2023년 2월 26일
Frank
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 19일
Hello Frank,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.
10/10 - 훌륭해요
Jennifer
가족 여행
2023년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Jennifer
2023년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 2월 22일
Hi Jennifer,To know that your experience was worthy of a perfect rating is the best thing we could hope for. It is our pleasure to have you and we hope to see you again soon!
8/10 - 좋아요
Robert
출장 여행
2023년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Robert
2023년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 1월 17일
Hi Robert,Thank you for taking the time to rate your stay. We'd like to hear more about your experience so that we can use your valuable feedback to improve the next time. If you have any additional comments or suggestions, please contact us directly. We’re looking forward to having you again soon!
8/10 - 좋아요
Fausto
2023년 1월 2일
Fausto
답변 제공: Manager 님, 2023년 3월 11일
Hello Fausto,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 - 좋아요
De'Erica
아이를 동반한 가족 여행
2022년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Worked for the visit.
De'Erica
2022년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2022년 12월 29일
Hi De'Erica,We appreciate your kind words and eagerly await your next visit. We will continue to improve our facilities and amenities in order to exceed your expectations as we strive to provide you with a superior level of service.
8/10 - 좋아요
Marcela
가족 여행
2022년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Marcela
2022년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2022년 12월 26일
Hi Marcela,Thank you for taking the time to rate your stay. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
2/10 - 너무 별로예요
kit
2022년 12월 25일
kit
2022년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2022년 12월 26일
Hi Kit,We strive to make every guest's stay enjoyable, and we are disappointed to know we fell short of your expectations. We would like to learn more about your visit so that we can address any issues that lead to a low rating and improve our services in the future. Please contact us directly for your comments or suggestions, and it would be very much appreciated.
10/10 - 훌륭해요
Maria 님, Pasadena
출장 여행
2022년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and love the treatment
Maria
답변 제공: Guest Relation Management 님, 2022년 12월 4일
Hi Maria,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.
6/10 - 괜찮아요
Rania
2022년 10월 22일
Rania
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 22일
Hello Rania,Thank you for sharing this rating, and we welcome you to visit us again anytime.