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베스트 웨스턴 패트리어트 포인트 여행 후기

2.5 out of 5
베스트 웨스턴 패트리어트 포인트
259 McGrath Darby Blvd, Mount Pleasant, SC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 311개" "
평점 8 - 좋아요. 1001개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 182개" "
평점 4 - 별로예요. 1001개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 126개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Lynn A

Mediocre
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Guest,Thank you for the comments. It's nice to see that you found a generally nice experience. However, we apologize for any inconvenience you had. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

4/10 - 별로예요

Tracy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The water in the toilet ran most of the night, and the was not pressure in the shower. Plus, the shower would leak and there was hardly any hot water. I also believe I was double charged without being notified.
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Guest,Thank you for writing the review. I apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues you encountered with the water in the toilet, shower pressure, leaks, and lack of hot water. I assure you that we will investigate these matters thoroughly and take appropriate steps to prevent such issues from recurring in the future. I hope that you will try us again.Sincerely, Hotel Manager.

10/10 - 훌륭해요

Bequette

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very nice and the cookies made it extra special. Thx.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 29일
Dear Guest,Thank you for the review. We are thrilled to hear that you enjoyed your experience with us and that the cookies added that extra special touch. We take pride in delivering exceptional service and creating memorable moments for our customers. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Alyson

Lots of mold
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 28일
Dear Guest,Thank you for the review. We hope that you had an overall good experience. However, we apologize that the cleanliness concern detracted from your stay. We work daily to make the hotel as nice as possible so that guests rate us as the best property in the area. Our assurance to you is this: Staying with us again will give you a great experience. We are certain you will visit us once again and give us a chance to serve you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very happy with our 3-day stay at this hotel. Well located, parking available. Good breakfast and excellent staff, always friendly. Highly recommended.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 28일
Dear Guest,Thank you for commenting. We're delighted that you were happy with our friendly and helpful staff, as well as our convenient location and good breakfast. We take real pride in this hotel and in meeting the needs of a variety of guests. It's nice to see that you will recommend us and look forward to welcoming you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Chad

2024년 3월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 22일
Dear Guest,Thank you for the review. We are delighted to hear that you had a positive experience with us. Our goal and aim is to make your next visit with us overwhelmingly positive. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Appears to have updates from previous years of staying at this location. Will definitely have a return visit.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 13일
Dear Guest,Thank you for the positive review. We are delighted to learn that you had a pleasant experience and enjoyed the cleanliness of your room and the convenient location. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 10일
Dear Guest,Thank you for the comments. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Solimar

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facil acceso para ir al Patriots Point, los recepccionistas fueron miy amables y cordiales, el.hotwl siempre estuvo limpio ybla hora del desayuno habia variada y siempre se mantuvo limpio ...las habitaciones muy confortable tiene buen colchon y sus sabanas son agradables...
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 6일
Dear Guest,Thank you for the comments. It brings us joy to know that you found our staff to be friendly, our rooms to be clean and comfortable, our location to be convenient, and that you enjoyed our breakfast offerings. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.

8/10 - 좋아요

samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 5일
Dear Samuel,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT WAS A GOOD STAY
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 4일
Dear Charles,Thank you for your kind comments. I’m pleased we were able to provide you with a great experience. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Angelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New facilities and great staff
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 1일
Dear Angelo,Thank you for the review. We are delighted to hear that you enjoyed our new facilities and experienced great service from our staff. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Lena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 27일
Dear Guest,Thank you for your kind review. We're thrilled to hear that you found our place to be nice. Our goal is to do everything possible to provide guests with the best experience. I look forward to having you with us again soon. Sincerely,Hotel Manager.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy check in. Room was good
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 17일
Dear Mary,Thank you for your review! We're glad to hear that your check-in process was easy and that you found your room to be good. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The staff were warm and friendly! They made us feel welcome
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 12일
Dear Guest,Thank you for the comments. We are thrilled to hear that our staff made you feel welcome and provided warm and friendly service during your stay at our hotel. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dev at the front desk was very accomodating of my special need. The suite we stayed in was spacious and very clean. We had a great stay.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 29일
Dear Guest,Thank you for the wonderful review. We are delighted to hear that you had a great stay with us and found our staff to be accommodating, our rooms clean, and your overall experience enjoyable. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Heide

단체 여행
Ideally located on the other side of the bridge from Historic Downtown Charleston. Quiet area and near shopping. The room was nicely decorated but the hallway carpet in the common area smelled musty. Staff friendly.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 27일
Dear Heide,Thank you for providing the review. We're thrilled to hear that you had a positive experience with our friendly staff, nice room, and overall good service. But, we apologize that we let you down in some way. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

8/10 - 좋아요

Purushottam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 27일
Dear Guest,Thank you for the review. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. I hope that you will stay with us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Tweed

좋아요: 직원 및 서비스, 편의 시설/서비스
Most amazing staff ever! Would come back just for that treatment Seemed like the blankets were damp when the room was turned, the dampening smell was overwhelming
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Tweed,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager

10/10 - 훌륭해요

Daissy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 15일
Dear Daissy,Thank you for your kind review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

russell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy hotel guests.
2024년 1월에 5박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 13일
Dear Russell,Thank you for the review. I’m glad you had such a nice experience with us. Guest satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're sure we can go above and beyond for you next time. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager. 님, 2024년 1월 13일
Dear Rebecca,Thank you for the feedback.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Bryce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Byrce,Thank you for the feedback. It is pleasing to find out that you had a very good experience during your stay with us. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Pamela,Thank you for the review. I’m very glad that our hotel impressed you in so many ways. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Danny, the guy at the front desk, was simply amazing! He has a great sense of humor and is very accommodating. I will definitely be back for another stay!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 1일
Dear Tina,Thank you for your wonderful feedback. It's wonderful to hear about your positive experience with Danny at the front desk! We're delighted that he made a memorable impression with his great sense of humor and accommodating attitude. We look forward to welcoming you back for another stay in the future. We appreciate your continued support!Sincerely, Hotel Manager

10/10 - 훌륭해요

junyan

2023년 12월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 1일
Dear junyan,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 - 좋아요

Nancy

연인과의 여행
좋아요: 편의 시설/서비스
Staff were very kind
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Nancy,Thank you for commenting. I'm delighted to hear that you had a positive experience with our staff service and that you are happy with it. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope you will be able to stay with us many more times in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 22일
Dear Vincent,Thank you for the review. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Aydemir

출장 여행
별로예요: 편의 시설/서비스
Please immediately call me, I need full refund I don’t want to stay here, I have already changed two rooms, these are worst , no hot water, rooms are smells and a/c is smell
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Aydemir,Thanks for the comment. On December 18th, you arrived at our hotel and encountered a series of issues, primarily related to hot water and noise disturbances. Our staff members made diligent efforts to address each concern promptly. After changing the guest's room multiple times, resolving the hot water issue, and accommodating concerns about noise, you have expressed satisfaction with the solutions provided. There were no prior complaints to the front desk about issues such as a bad smell or problems with the AC. Upon checking out the next morning, the guest did not raise any further concerns or mention the previous issues, including the request for a refund. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Linghong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is excellent
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 19일
Dear Guest,Thank you for your kind review. I’m glad we could provide you with a pleasant, comfortable, and quiet experience that contributed positively to your stay in the area. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent staff but the was impeccable with a funny scent
2023년 11월에 6박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Guest,Thank you for the review. It's fantastic to hear that you had a delightful experience with the staff service and enjoyed your stay. We are proud of our hotel and the amenities it offers, and we genuinely appreciate the chance to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Sajid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was as described.
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Sajid,Thank you for the review. I’m glad we were able to provide a good experience for you. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon.Sincerely, Hotel Manager.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear Paul,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Bobby,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Lydia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst property I've even stayed in. The room was dirty, things were broken and the staff did not care. I only stayed one of the two nights and then got the hell out of there. Don't ever stay here
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 12일
Dear Lydia,I'm truly sorry to hear about your disappointing experience during your stay. We sincerely apologize for the cleanliness issues, broken amenities, and lack of attentive service from our staff. This is certainly not the level of service we strive to provide, and we appreciate your feedback. Our team will take your comments into consideration to avoid similar problems in the future. We understand your disappointment and regret that we fell short of your expectations.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 11일
Dear Sharon,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future. Sincerely,Hotel Manager.

8/10 - 좋아요

Drew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 8일
Dear Guest,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I look forward to having you with us again soon. Sincerely,Hotel Manager.

4/10 - 별로예요

Willey

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There was roaches in the room. Came back with food and the roaches started to come out
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 6일
Dear Willey,Thank you for your stay. I’m sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

DENNIS

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Dennis,Thank you for the feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Robert

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 5일
Dear Robert,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Pierre 님, Columbia

출장 여행
Staff is most kind and caring. Convenient location.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 31일
Dear Guest,Thank you for your kind review! We are thrilled to hear that you had a positive experience with our staff and found our location convenient. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very personable and accommodating.
답변 제공: Hotel Manager. 님, 2023년 10월 31일
Dear Donald,Thank you for the review. It's wonderful to hear that you found our staff to be personable and accommodating! We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Linda 님, N. Charleston

연인과의 여행
Simple hotel, beds too soft, excelente breakfast!
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 26일
Dear Linda,Thank you for the review. We're delighted to hear that you found our breakfast to be excellent. Guests who select our hotel for their stay usually report a high level of satisfaction. Every day we take committed actions to ensure that we are the best hotel in the area. We assure you that you will have a wonderful experience on your next visit. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!!
Great location, clean, spacious and overall a great hotel. We went Monday to Thursday and it was very quiet. Convenient location to everything !! Staff was very friendly. I would recommend staying here to everyone.
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 20일
Dear Jessica,Thank you for the positive review. It's great to hear that you had such a positive experience with friendly staff service, a clean room, and a convenient location! We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. It's nice to see that you would recommend us and we look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Joni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ice machine noise
Our room was right next to the ice machine area. It was sooooo loud.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Joni,Thank you for the review. I am pleased that you found a nice stay with us. We apologize for any inconvenience caused due to noise concerns. We appreciate your feedback and will take it into consideration as we work to improve our guests' experiences. We guarantee that you'll like your next experience. I hope that you will stay with us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Pierre 님, Columbia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the staff, always nice
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Guest,Thank you for the review. We're delighted to hear that you love our staff and find them always nice. We pride ourselves on providing exceptional customer service, and it's truly rewarding to know that our team has made a positive impression on you. We look forward to continuing to provide you with outstanding service in the future.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Bethany

별로예요: 청결 상태, 직원 및 서비스
Our room was quite dirty and the front desk staff was unhelpful and quite rude. So much so that after check in-we promptly left to secure another hotel nearby, checked out, and left. We will certainly not be staying at BW Patriot's Point again and will advise others to avoid it as well.
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Guest,Thank you for the feedback about your recent stay. We noticed you checked in later than our standard time, which might have caused some confusion. We regret the inconvenience, however. Our front desk team followed our policies and charged for two nights due to the late check-in falling past our cancellation deadline. We understand situations can change unexpectedly. Our team later thoroughly checked the room and found no issues. The matter has now been resolved with Best Western, too. We aim to offer the best experience for our guests, and your feedback helps us improve. We hope for your understanding.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpieza
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Samuel

가족 여행
좋아요: 청결 상태
This was an older property, but well kept. My biggest complaint is that there were two full size beds, instead of queens. Didn’t make for a very comfortable night’s sleep.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Samuel,Thank you for the review. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. Your feedback is valuable to us, and we will take it into consideration for future improvements. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 - 훌륭해요

George

2023년 2월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 4일
Dear George,Thank you for your kind review. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.