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베스트 웨스턴 에어포트 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 에어포트 인 & 스위트
2470 Prospect Dr, North Charleston, SC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1014개 이용 후기 중 530개" "
평점 8 - 좋아요. 1014개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 1014개 이용 후기 중 108개" "
평점 4 - 별로예요. 1014개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1014개 이용 후기 중 80개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Elizabeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hair on the bed, huge STAIN on the other bed (had to get new sheets upon arrival at 11:00pm), Legos on the floor, splatter around the toilet. Smelled terribly. dripping sound throughout the night - we couldn't wait to get out. No knives at breakfast, the airport driver, Eduardo was amazing though!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dessi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this hotel! I keep going back to it because the people who work there are very friendly and nice. The place is starting to show a little wear and tear but it’s clean and convenient.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tremayne

Quick and easy
2024년 4월에 1박 숙박함

8/10 - 좋아요

Joana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Stuart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Room was very clean, the bed mattress was comfortable, the carpets were clean. There was no exhaust fan in the bathroom. That was reported to the front desk when we checked out. Shuttle to the airport ran on the hour only.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Stuart, We appreciate your positive feedback regarding the cleanliness and comfort of your room. Thank you for bringing the issue with the bathroom exhaust fan to our attention, we will address your feedback with the relevant team. As for the shuttle service, we apologize for any inconvenience caused by the hourly schedule. Your comments will be shared with our transportation department for review and improvement.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Timothy,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 - 괜찮아요

Amy

가족 여행
The breakfast was terrible. Coffee was even worse. Clean room though.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Amy,We appreciate your feedback regarding your recent stay. We strive to provide a comfortable experience and are glad you enjoyed a clean room. Your comments about breakfast and coffee will be shared with the team for review. Thank you for taking the time to share your thoughts with us.

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to the airport, just off the freeway. Good breakfast. Comfortable beds.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Joseph,We're delighted that you found our location convenient and enjoyed our breakfast and comfortable beds. Your feedback is valuable to us, and we thank you for sharing your experience.

10/10 - 훌륭해요

Michael 님, Lincoln

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Michael,We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable visit!

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Jennifer, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly with any specific feedback you would like to share so we can address any issues.

10/10 - 훌륭해요

Anamaria L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was very helpful
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Anamaria L,We are pleased to hear that our front desk team provided you with exceptional service during your stay. Thank you for sharing your positive feedback with us.

4/10 - 별로예요

Angie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Angie, We are sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any issues you may have encountered during your time with us.

10/10 - 훌륭해요

Leslie 님, Sumter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the busy ashley phosphate Rd area with cracker Barrel and IHOP that is walkable. Comfortable Room
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Leslie,We're glad to hear you found our location convenient and enjoyed your room's comfort. Your feedback is valuable to us, and we strive to provide a positive experience for all our guests. Feel free to connect with our management team directly to address any further concerns you may have. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Dessi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff at this BW! Everyone went above and beyond to help us. Very friendly front desk people. The kindest lady helped us during breakfast even though we got there 5 minutes before closing. The pool was heated so we could take advantage of it. We would definitely come back at this location!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Dessi,Thank you for your kind words about our friendly staff. We are pleased to hear that you enjoyed the service provided during your stay. It's great to know you found our breakfast team accommodating and enjoyed the heated pool. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Anne 님, Loveland

연인과의 여행
Clean and Kenyon who checked us in was awesome!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Anne,We are delighted to hear that you found our check-in process satisfactory and that Kenyon provided excellent service. Your feedback is greatly appreciated and we hope to welcome you back for another enjoyable stay in the future.

6/10 - 괜찮아요

Veron 님, Stockbridge

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property was clean and the service was great. My shower was working but the water took to long to go down. The curtain was not block out and the lights from outside was a huge distraction from sleeping.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Veron, We appreciate your positive feedback on our cleanliness and service. Regarding the shower and curtains, we thank you for bringing these issues to our attention so they can be addressed for the comfort of all our guests. Feel free to reach out to management directly with your concerns.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very clean and comfortable stay the mattress as so comfy! Close to the highway for early morning travel it was great.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Matthew,We're delighted to hear you had a comfortable and clean stay with us. It's wonderful that you found the mattress to your liking and that our convenient location near the highway suited your travel needs. Thank you for sharing your positive experience with us.

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunately, the first room I got had not been cleaned. The second room was pristine and well stocked with amenities. It was simple to get a new room. Desk staff was efficient.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Karen,We appreciate your feedback and are glad to hear you enjoyed our well-stocked, pristine room. Our team always strives to provide efficient service. If you have any further concerns, please reach out to our management team for assistance.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at this hotel when I come to Charleston because it always seems to have the best rates and I've never had a bad experience here. You get what you pay for, and this place is well worth it for the money
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Justin,We are delighted to hear that you continue to choose our hotel for your stays in Charleston. We appreciate your kind words and are pleased to know that you find value in our rates. Thank you for your continued support, and we look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Nytasja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved staying at Best Western Airport Inn and Suites. The room I stayed was an actual suite and it was very nice and had plenty of room. It felt like home. The king sized bed was very nice. The receptionists were also very kind. A plus is the shuttle that takes you to and from the airport.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Nytasja,We are thrilled to hear that you enjoyed your stay at Best Western Airport Inn and Suites and found the suite comfortable and spacious. Our team strives to provide exceptional service, and we are glad to hear that our receptionists made a positive impression. The convenience of our airport shuttle is definitely a bonus. We appreciate your kind words and hope to welcome you back in the future.

6/10 - 괜찮아요

Daniele

가족 여행
좋아요: 직원 및 서비스
I didn’t like the fact that you could hear all the construction that was being done on the highway early in the morning.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Daniele,We apologize for any inconvenience caused by the highway construction noise near our hotel. We strive to provide a comfortable environment for all guests and appreciate your feedback for future improvements. Feel free to contact our management team with any further concerns you may have.

6/10 - 괜찮아요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Arrived an hour early and was offered a double queen room that was ready since king was not. There was no shower curtain… The floor attendant immediately got one. Then went to take a shower and no hair dryer in the room. Again one was obtained by the floor attendant. As the evening wore on it became evident the AC was not cooling - room temperature was stuffy despite set at 66 ( outside temp 60). We were exhausted and didn't want to pack and move; I didn’t say anything but intend to report it to the desk at checkout so it can be evaluated and repaired.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Rosemary, Thank you for sharing your recent experience with us. We appreciate your feedback on the room amenities and will ensure proper follow-up is conducted to address these matters. Guest comfort is our priority, and we will take steps to investigate and rectify the issues. Your comments will be valuable for our continuous improvement efforts.

10/10 - 훌륭해요

L. Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay @ Best Western Plus in Myrtle Beach (only place I've ever stayed) each year for Bike Week. The Hotel is always clean, convenient @ reasonably priced with great morning coffee and more breakfast items than a bowl of cereal. They even provided towels to clean the bikes. The staff is always an 11 (on a scale of 1 - 10) professional, friendly & very accommodating. I expected and received the same experience in Charleston on a recent stay with my 87 year old Mother, who was there for a medical procedure @ MUSC Charleston. My "go to" home away from home. Very satisfied!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello L. Kenneth, We deeply appreciate your loyalty and wonderful feedback on your experiences at Best Western Plus in Myrtle Beach and Charleston. It's fantastic to hear that you found the hotel clean, convenient, and reasonably priced, and enjoyed our breakfast offerings. Our team always strives to provide exceptional service, and we're thrilled to hear that they exceeded your expectations. We hope to welcome you back again soon for another excellent stay.

10/10 - 훌륭해요

Deborah

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Deborah,We are delighted to hear that you had an excellent stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful experience!

10/10 - 훌륭해요

Angelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Angelina,We are pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we hope to welcome you back in the future.

4/10 - 별로예요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Stephanie, We regret to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any specific concerns you may have, as we highly value the opportunity to address and improve upon any issues raised.

6/10 - 괜찮아요

Evan

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Evan, We appreciate you choosing to stay with us. We kindly encourage you to reach out to us directly with any feedback you may have from your recent visit. We are dedicated to enhancing our guests' experiences and would be grateful for the opportunity to address any concerns you may have.

2/10 - 너무 별로예요

Tandy

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Tandy, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have had during your time at the hotel. Hope to hear from you soon so we can make it right.

6/10 - 괜찮아요

Brittanie

가족 여행
Family of 5 stayed in a 2 queen suite with pullout couch bed. The hotel seems to have been remodeled but not very well done. Lots of dust on bathroom light fixture, leaky shower head, worn rooms and moldy spots in shower caulking, bedding sheets and towels had bare threads showing through holy spots. Breakfast was ok. Same options or less every morning. The yogurt machine never worked right. Waffles were a favorite. Indoor pool was a plus but there was never any pool towels. Over all for the cost and quality it was ok.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Brittanie, We appreciate your feedback on your recent stay. Our team will address the housekeeping issues you encountered to ensure a more pleasant experience for future guests. We're glad you enjoyed the breakfast options and the convenience of our indoor pool. We apologize for any inconvenience caused by the pool towel availability. Your comments will be shared with the relevant departments for improvement.

8/10 - 좋아요

Roderick 님, Old Bridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Roderick,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated! Thank you for sharing your thoughts, and we hope to welcome you back in the future.

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Ann, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - 좋아요

Bobby

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Bobby, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Charles

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Charles,Thanks for staying with us. We are amped to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back in the future for another excellent stay.

10/10 - 훌륭해요

Manuela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Miss. Kenya and Miss. Cathy Cuttino, Kenyon ALL make this a fantastic place to come to. We find that it is quiet and clean. Central enough to get an Uber to go see the sights of downtown Charleston etc … ULTIMATELY it is the STAFF at this location that keeps us coming back. They know customer service and it is evident in their demeanour they like what they do. A GREAT representation of Charleston, Thank you so so much. We will be back.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Manuela,Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you had a fantastic experience at our hotel. Our staff, including Miss Kenya, Miss Cathy Cuttino, and Kenyon, take pride in providing excellent customer service and ensuring a quiet and clean environment for our guests. They truly make a difference in creating a memorable stay. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Wilburn

Would have liked a more comfortable king size bed, sheets and comforter.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Wilburn, Thank you for sharing your feedback with us. We appreciate your comments about the bed, sheets, and comforter, as we strive to continuously improve our guests' experience. Your input will be shared with our team for future enhancements. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

ROBERT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how pleasant and professional the staff that I came into contact with.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello ROBERT,Thank you for your kind words about our staff! Providing pleasant and professional service is something we take great pride in. We strive to ensure that all our guests have a positive experience during their stay. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Brad

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property and easy to get in and out of back on I26
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Brad,Thank you for choosing our hotel for your stay. We appreciate your feedback on the cleanliness of our property and its convenient location. We strive to provide a hassle-free experience for our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A clean room, very friendly and accommodating front desk clerk, and the location was great.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Louise,Thank you for taking the time to share your positive experience! We're delighted to hear that you found our rooms clean and our front desk staff friendly and accommodating. Our team takes great pride in providing exceptional service. We're also happy that our location suited your needs. We appreciate your kind feedback and look forward to welcoming you back in the future!

8/10 - 좋아요

Brittney

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Brittney,We are delighted to hear that you had a positive experience during your stay at our hotel! Your satisfaction is of utmost importance to us. If you have any further suggestions or feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kedeivera 님, Walterboro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Kedeivera,Sorry to hear that your experience at our hotel was not up to your expectations. We strive to provide exceptional service and apologize for any inconveniences you may have encountered. We appreciate your feedback and will make sure to address the issues mentioned to improve our guest experience. Please feel free to contact management directly to discuss your concerns further.

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was VERY helpful to our needs. We had an unusual request and the front desk staff was very supportive.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Henry,Thank you for sharing your positive experience with our helpful staff! We're elated to hear that they were able to attend to your unusual request and provide you with the support you needed. It's always our goal to ensure our guests' needs are met to the best of our abilities. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Robert

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Robert,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and invite you to reach out to us directly with any specific concerns about your experience. We value your input and strive to provide exceptional service to all of our guests. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Erika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very good. My family was very happy with breakfast and the kidness of the employees. I will visit again soon.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Erika,Thank you for sharing your positive experience at our hotel! We are delighted to hear that your family enjoyed our breakfast and that our staff provided excellent service. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Vicki

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Vicki,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. If there is anything else we can do to make your future visits even more enjoyable, please let us know. We look forward to hosting you again soon.

10/10 - 훌륭해요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Wanda,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us so that we may continue to provide exceptional service. We hope to welcome you back again soon!

10/10 - 훌륭해요

Tanisha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service and upgraded
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Tanisha,Thank you for your kind feedback! We are thrilled to hear that you had a great experience with our customer service team and enjoyed the upgrade. We strive to provide exceptional service to all our guests and we're glad we exceeded your expectations. We hope to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Steven R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Steven R,We appreciate your 5-star rating! We're thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional service and a memorable experience for all of our guests. Should you have any further feedback or need assistance, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keyon was a very personable person, and made my check in experience quite delightful. I rate customer service very high on my list of pleasant trees, and I must say he has a very inviting attitude. Thank you,
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Tammy,Thank you for taking the time to leave us a review! We greatly appreciate your kind words about Keyon and his excellent customer service. We strive to provide a delightful check-in experience for all our guests, and we're thrilled to hear that he made a positive impression on you. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Swanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Swanna,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Marilyn 님, Yonkers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was awesome, very helpful and polite
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Marilyn,Thank you for taking the time to share your positive experience with our manager. We strive to provide excellent service and it's great to hear that our manager met your expectations. We appreciate your feedback and hope to welcome you back again soon.