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데이즈 인 바이 윈덤 찰스턴 히스토릭 디스트릭트 여행 후기

3 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 164개" "
평점 8 - 좋아요. 1001개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 236개" "
평점 4 - 별로예요. 1001개 이용 후기 중 162개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 173개" "

6.0/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Avery

2021년 3월에 2박 숙박함

4/10 - 별로예요

Faithe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV in our room never worked properly. I told the front desk the first day and asked again. No one ever came to check the TV. It was out of focus. Also, the site advertised free breakfast and a pool; there was no breakfast at all… not even coffee in lobby and the pool was drained. The staff did not offer alternatives to breakfast even though there was a place attached to one part of the hotel. I thought it was closed. My room was clean but the stairs and outside was not swept and sloppy. Location was the only plus. I will never stay there again.
2021년 10월에 3박 숙박함

2/10 - 너무 별로예요

Joe

별로예요: 청결 상태
2021년 10월에 2박 숙박함

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Overall a positive experience
Location was perfect! Parking was convenient but I had to pay which I feel should be part of the cost for staying there. Although I’m not familiar with how parking works in Charleston. The room was clean but the pillows were very small and there were only 3 per bed which isn’t enough for 2 people. The toilet did not flush well and the bathroom was very old and showed a lot of wear. Overall, it was a good value and I would definitely stay there again if/when I travel back to Charleston.
2021년 10월에 1박 숙박함

4/10 - 별로예요

Dolores

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 10월에 4박 숙박함

8/10 - 좋아요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Sorry to say the hotel was closing the day after we left. It was a great value thru hotels.com and we reserved it last minute after our more expensive hotel up the street did nothing about the broken television in our room. Would stay here again!
2021년 10월에 4박 숙박함

2/10 - 너무 별로예요

MARLENE

2021년 10월에 1박 숙박함

4/10 - 별로예요

Laura

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location close to the market and the water
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Linda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location is excellent however the hotel has not been maintained. The room door did not fit properly, the bathroom was dirty, especially where the toilet and bathtub were located. The shower curtain was covered in mold.
2021년 10월에 2박 숙박함

4/10 - 별로예요

Taylor

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It says on Expedia that you get breakfast-you don’t. You have to pay to park. There were pubic hairs on the floor in the bathroom. The staff was very kind though.
2021년 10월에 2박 숙박함

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스
Loved the location. So convenient. Plenty of towels for our 2 night stay. I also liked the nightlight on the hair dryer!
2021년 10월에 2박 숙박함

2/10 - 너무 별로예요

susan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible
2021년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Needs improvement
Curtains at outside window wasn’t wide enough to cover window. Very expensive for no amenities such as breakfast or dinner. Room was adequate but had to pay over $200per room plus $20 parking outside our door. Old motel which needs lots of work for the value.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is excellent, right in the middle of lots of shopping and restaurants in the heart of the city. Parking is super easy and the beds are comfy. The room itself is pretty run down and so is the hotel but you won’t find a better location for the price.
2021년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not like the pictures
This hotel is in need of some improvements. The pictures of the lobby give you the impression it is well taken care of, this I’m not the case. The walls are dirty and banged up. It could use a deep cleaning and some upgrades. Our toilet paper holder was falling out of the wall, the wall was chipping. The carpet was “dingey”. Everything felt damp, like when camping in a tent. We were also charged extra after we returned home, though this is supposed to be refunded.
2021년 10월에 3박 숙박함

8/10 - 좋아요

peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is in walking distance. Plenty of restaurants. Only sad thing Days Inn is closing the doors forever on market street.
2021년 10월에 2박 숙박함

8/10 - 좋아요

Lubica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
You get a good deal in the heart of historic town, ok for one night.
2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 15일
Our rates definitely can't be beaten, especially since we offer an ideal location in town! We love that this won you over, Lubica, and we hope you will be joining us again soon at Days Inn by Wyndham Charleston Historic District.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
This hotel was awesome. Clean and organized. I’m very sad it’s under new ownership as of Oct 17, 2021. This was a hidden gem.
2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 15일
Sandra, we are pleased to read you had a five-star stay here at Days Inn by Wyndham Charleston Historic District. We cannot wait to have you back for another memorable getaway when you are back in town!

4/10 - 별로예요

Diane

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Would not stay there again
Word has it properly has been sold. Future unknown. Can’t believe that it is a Wyndham. Only good thing is location
2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 15일
Diane, thank you for sharing your concerns. Our doors are open and we are ready to welcome you the next time you visit Charleston.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable
Beds were worped and uncomfortable. Outside noise easily hear inside the room.
2021년 10월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 15일
It is disappointing to learn of your experience as it does not sound typical. We are grateful you took the time to share your concerns with us as we always look for ways to enhance. I am confident we can improve your overall perception if you give us one more chance!

8/10 - 좋아요

Eric

2021년 10월에 1박 숙박함

8/10 - 좋아요

James

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
We loved the location of this property. It's right in the heart of French Quarter and all it's restaurants, bars and historic places. Even the waterfront is a short walk. The woman at the front desk at our check in wasn't very friendly and as they don't do room cleaning anymore due to Covid we had virtually no other interaction with staff other than to say hello to an employee in passing. The room for the most part was clean and comfortable however the shower in the bathroom was disgusting. Black hairs everywhere which normally don't bother me but there were so many it was very clear the shower area hadn't been touched before our arrival. That being said, no one can find help these days, never mind good help so we just overlooked it, though my wife may have just thought they were mine and not even noticed. Overall, good bang for the buck and I will definitely stay again when returning to Charleston.
2021년 10월에 3박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 14일
James, we are thankful you chose our fantastic location here at Days Inn by Wyndham Charleston Historic District and that you provided feedback from your trip! It is wonderful to hear you were able to explore the town with ease, but I do apologize for any oversights you endured. Your patience is much appreciated as we restore normalcy following these challenging times. We look forward to winning you over entirely and showing you what we are truly capable of when you return! See you then!

6/10 - 괜찮아요

Stephanie

가족 여행
2021년 9월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 15일
Thank you for your rating. We would be grateful to have the opportunity to host you again so that we can make a better impression on you.

10/10 - 훌륭해요

Whitney

2021년 10월에 3박 숙박함

8/10 - 좋아요

Madonna

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 12일
We appreciate your positive rating and hope to see you again soon for another great stay!

2/10 - 너무 별로예요

VICTORIA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this property because of it’s fantastic location. You can park the car for the weekend and walk everywhere as you’re in the heart of historic Charleston. The hotel itself is a dump. The beds were comfortable but that is the only thing positive. No maid service, a drained pool, no ice, water damage on the ceiling, and we had to get up several times during the night to empty the dehumidifier. It cost us $580 for 2 nights and would have cost us less than $200 if it were located in any other city. I recently found out this property has been sold and is closing soon. That’s why none of the employees care. They never should have charged those rates for a sub-par experience. Maybe the new owners will turn it around.
2021년 10월에 2박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 14일
Victoria, we are disappointed to read about your experience as it does not reflect our typical standards. We will address your concerns promptly as we want to ensure the most satisfying stay possible, and we apologize for the oversights you endured. Our doors are open and we are continuing to welcome guests so we hope that you will give us a second chance one day soon to turn your perception around. Until then.

6/10 - 괜찮아요

Cynthia

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Historic district & value priced. Typical 1980’s motel. You get what you pay for as they say
2021년 10월에 3박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 14일
Thank you for your review, Cynthia. We are delighted our location met all of your travel needs while exploring Charleston, and we are glad our competitive rates won you over! Join us again anytime!

8/10 - 좋아요

Emily 님, Ashland

연인과의 여행
좋아요: 직원 및 서비스
It was a very dated hotel but it was generally clean and we were comfortable. The location was amazing. We didn’t take an Uber the whole trip.
2021년 10월에 4박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Emily, one of my favorite features here at Days Inn by Wyndham Charleston Historic District is that you can walk to all of the best spots in town from our convenient location! I love that this made your trip special! We hope you will join us again when you are back in town!

2/10 - 너무 별로예요

Harold

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Full well knowing the property was not an upper level experience I was prepared but when the door opened into the room there was a dingy feeling. As I walked toward the sink area there were stains all over the sink as I went into the bathroom area there were stains all over the tub and tape on the tub where you step in. After further investigation I found The dirt was for stains and burns that would not come out so it had been cleaned but honestly it was badly difficult. The people at the site were more than pleasant all the time
2021년 10월에 4박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Harold, thank you for reviewing your stay. I am happy our team impressed you with their warmth, but I regret there were other aspects of your stay that were less satisfactory. I assure you that we will address your concerns promptly. As we continuously improve, I am confident we can restore your trust entirely in the future.

10/10 - 훌륭해요

Maeagn

Very nice front desk
2021년 10월에 1박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Our team's charm tends to leave a lasting impression on our guests, Maeagn, and we are glad you could experience this! We hope you will return for another five-star stay at Days Inn by Wyndham Charleston Historic District soon!

2/10 - 너무 별로예요

Raquella

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A cockroach infested room, broken lock, given keys to a dirty room, understaffed. I need a full refund as we were not able to stay
2021년 10월에 3박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Raquella, we are disappointed to read about your unusual yet unfortunate experience. We apologize for causing you any inconvenience and we would love to connect to work on restoring your trust. Hopefully, we can improve your perception one day soon.

8/10 - 좋아요

Diane

2021년 10월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 12일
We are delighted your stay was a positive one, Diane! We hope you’ll choose our property whenever your travels bring back you to the area.

2/10 - 너무 별로예요

Kristy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We reserved 2 rooms and when we got there, I showed my reservation and was told that they only had us for one room and could not make it right because they were booked. We got to the room and it was moldy and there was a dirty small wireless speaker that looked like a roach motel can on the floor next to the bed. We immediately booked another place and cancelled our reservation. I totally regret not taking pictures.
2021년 10월에 1박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Kristy, we are grateful you took a moment to review us. We are sad there was confusion with your reservation. Unfortunately, details are not made available to us prior to your arrival. We apologize for the oversights you endured with your room, and we undoubtedly will address this with our cleaning crew as it is not reflective of our high standards. We wish for your reconsideration as I am confident we can improve your perception.

2/10 - 너무 별로예요

Arlene 님, Philadelphia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I travel quite a lot and i stayed in some 2 to 3 stars hotel, but days inn is the worst. I cannot find any pleasant words to describe it. The place is horrible, terrible, dirty and everything is just so wrong. I will not ever, ever recommend it to anyone or even to my worst enemies. It needs a super major renovations, better yet, demolish it and build a new one. Expedia should know better. I dont understand why you still recommend it. Its super terrible.
2021년 10월에 4박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Arlene, thank you for your candid feedback. We will discuss this with our team as we always want to find ways to enhance for the future. We hope we have a chance to improve your perception one day soon.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean room with a comfortable bed. Perfect location, save money on the room and enjoy the shops
2021년 10월에 4박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
We are delighted to hear about your five-star stay with us at Days Inn Wyndham Charleston Historic District. I love that our location provided the best experience possible in addition to our comfortable accommodations! We hope to greet you again soon, Matthew!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a terrible stay!
First, I booked this hotel because I thought I could save money. It was not mentioned on the hotel website that we have to pay 20 dollars for parking space at the hotel. Secondly, It was mentioned that there is a free breakfast for two people as booked. There was no breakfast at all. We were not the only ones who questioned this. Third, There was one very tiny bottle for each shampoo and conditioner; one very tiny bar of soap in the bathroom and in the sink. All these for two people! The room was dirty; there was hair on the hairdryer. The swimming pool was advertised too but not available. We were told to come back again at past 4 to be able to get a room on the first floor. They did not even try their best to give us the room as promised. However, the staff was over-friendly. All in all, the room is a dump, the toilet is dilapidated, and the carpets are totally dirty. Clients like us deserve appropriate and efficient service too.
2021년 10월에 1박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Thank you for your review. Unfortunately, we are unaware of reservations details that are not made with us prior to guest arrival. Therefore, room types are based upon availability at check-in. We regret this caused some convenience in addition to the unclear information that was provided when you booked. I hope we were able to restore some trust with our southern hospitality, and we would love to work with you in the future to ensure a more seamless experience from beginning to end.

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No turndown service. Enjoyable stay otherwise.
2021년 9월에 3박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Jeffrey, thanks for choosing Days Inn Wyndham Charleston Historic District! We have changed our procedures to ensure our guests and staff stay as healthy as possible by limiting contact. Our team is available to provide a room refresh upon request. I hope this helps to make your future visits more enjoyable. Revisit us soon!

8/10 - 좋아요

John

2021년 10월에 2박 숙박함

4/10 - 별로예요

Katherine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are in very poor, dilapidated condition.
2021년 10월에 1박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Your review is disheartening, Katherine, but we thank you for sharing your honest feedback. We will look into this immediately so we can work to enhance your future visits.

6/10 - 괜찮아요

Rich

별로예요: 청결 상태, 직원 및 서비스
Great location. Poor hotel conditions
Good location, close to all activities. Hotel in disrepair, not clean. The Management is milking this cash cow, busy location.
2021년 10월에 2박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
Rich, it is great you had time to share the details of your trip. We definitely will discuss your input with our Management Team so we can make improvements for the future. We are eager to win you over in the future.

10/10 - 훌륭해요

rayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 7일
We love to hear from our guests, and are just thrilled you had a great time. Thank you and come back soon!

6/10 - 괜찮아요

Jackie

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The location was great. Didnt understand the pay for parking on the lot of the hotel. The rooms need updating and the beds were terrible.
2021년 9월에 2박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 12일
We were happy to have you visit us, Jackie, and we are thankful for your feedback. It is great to read our location met your needs, but I am disappointed we fell short in other areas. We will definitely give extra attention to your concerns so that your next stay is worthy of another star or two. Until then!

8/10 - 좋아요

Lisa

반려동물 동반 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The hotel was located perfectly. You can walk to everything. Bottom floor was great for the dogs. It had a couple cleaning issues but the beds where clean and the coffee at the restaurant was good.
2021년 10월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 7일
Lisa, we enjoyed reading about your stay here at Days Inn by Wyndham Charleston Historic District. It's wonderful to hear you and your pup had everything to ensure a comfortable and convenient getaway, and we hope we have the chance to welcome you both back in the future.

6/10 - 괜찮아요

Toni

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location is very good. Near restaurants and Market Place. Pretty area. Unfortunately the room just had a tired appearance. Could use towel racks in bathroom. For the price would stay there again.
2021년 10월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 7일
Toni, it's wonderful to know you will continue to choose us when you visit Charleston! Thank you for taking the time to review us, and we are pleased our location was perfect! I definitely will discuss your input on the rooms to see how we can enhance your future stays. See you next time!

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스, 객실의 편안함
Hotel is very basic but the location is perfect, and with the hotel rates vs other near by hotels it’s a value. Staff were lovely, helpful, and we even locked ourselves out at 3am after a wedding and the staff helped us right away. Sure could it use a coat of paint and some updates, but for the value, locaton and price it’s perfect.
2021년 9월에 3박 숙박함
답변 제공: HotelMgmt 님, 2021년 10월 7일
Joseph, the team was happy to meet your every need, especially with your late-night debacle! It is marvelous you had such a wonderful time, and I am pleased our location and rates truly impressed you in addition to the stellar service. We will continue to discuss all of your feedback so we can hopefully earn that fifth star the next time you join us at Days Inn by Wyndham Charleston Historic District!

2/10 - 너무 별로예요

Simon

2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 5일
It's disappointing for us to see your low marks. We hope you will give us another chance, as we wish to provide you with a more satisfying experience.

6/10 - 괜찮아요

David

가족 여행
좋아요: 직원 및 서비스
Clean but old
2021년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 6일
We are pleased you could stay with us and provide some feedback! Although we are delighted to read our pristine accommodations were appealing to you, we regret we fell short in other aspects. We will discuss your input with our Management Team to see how we can improve for your future visits. See you next time!

10/10 - 훌륭해요

Christina

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

David

2021년 9월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 10월 5일
Your perfect score has brightened our day, thank you! Come back soon!

6/10 - 괜찮아요

Marie

2021년 9월에 1박 숙박함