Dear Cynthia, Greetings from our luxury boutique property, French Quarter Inn! Thank you for this wonderful review. I am thrilled to hear that you had an excellent experience in our hotel and that our friendly and attentive team contributed to this. I am also pleased that you appreciated our complimentary amenities (including our fabulous breakfast, happy hour receptions, and warm cookies in the evening), and our convenient location, within walking distance of downtown Charleston. Thank you so much for being our guest and for your personal recommendation which means the world to us, and I hope to have the opportunity of welcoming you back for another memorable stay in the near future! With highest regards, Carlo CarrocciaGeneral Manager

Dear Laura, Greetings from downtown Charleston and our luxury boutique property French Quarter Inn! What a pleasure it was to read your kind feedback in the form of this 5-star review and to learn that we are one of the best hotel experiences you have ever had! I am proud to see that our team members stood out with their discreet attentiveness, ensuring that you wanted for nothing throughout your stay, and that our city center location, within walking distance of City Market and many of Charleston’s attractions and fine dining establishments, also added to your enjoyment. I would like to take this opportunity to thank you for staying with us as I am aware that you had a myriad of hotels to choose from. We all look forward to welcoming you back in the near future and have a wonderful week ahead! Kind regards, Carlo CarrocciaGeneral Manager

Dear Shea, Greetings from downtown Charleston and our luxury boutique French Quarter Inn! I am thrilled that you enjoyed your stay with us enough to grant us this generous 5 star rating and I do hope that we will have the privilege of welcoming you back in the not too distant future. In the meantime, it would be appreciated if you would recommend us to your friends and family. Until next time, take care! Hospitably, Carlo CarrocciaGeneral Manager

Dear Daniel, Greetings from downtown Charleston and our luxury boutique hotel, French Quarter Inn! Thank you so much for your glowing review. We're thrilled to hear that you enjoyed your stay with us and found our hotel to be well located in the heart of our “Holy City”. Our team takes great pride in providing friendly and helpful service, so it is wonderful to hear that they made your stay even more enjoyable. We hope to welcome you back again soon for another great experience and if there is anything that we can do to ensure that your next stay is as wonderful as this one was then please feel free to get in touch. Kind regards, Carlo CarrocciaGeneral Manager

Dear Reiner, Greetings from downtown Charleson, SC! Thank you for sharing your feedback as we appreciate your stay with us and your insights. We apologize for any inconvenience that may have been caused by the upkeep of the local area; as we are actively working with local authorities on this. However, what you noted is for a vacant fenced in lot and a separate business out of our control. Additionally, your room view (and the majority of hotel rooms) do not look at this. We are glad you found our location convenient for exploring our “Holy City” and that you received friendly service from our team. We appreciate your comments that you feel you didn't receive the best value for your stay, as we aim to do our best in this regard with the many inclusive amenities offer. I do hope that you will consider staying with us next time your plans bring you to Charleston. Best regardsCarlo CarrocciaGeneral Manager

Dear Elvin, Greetings from downtown Charleston and our luxury boutique property, French Quarter Inn! I am delighted that you had such a wonderful stay with us. I trust that our Southern hospitality, fantastic central location, spacious rooms, and recently renovated lobby space contributed to this 5-star rating. Thank you for being our guest - it was a pleasure to serve you and I hope that we will have the opportunity to welcome you back soon. In the meantime, please feel free to recommend us to your friends and loved ones! Warm regards, Carlo CarrocciaGeneral Manager

Dear Heide, Greetings from downtown Charleston and French Quarter Inn! Thank you so much for being our valued guest and for taking the time to review your recent stay in our luxury boutique hotel. I am delighted that our dedicated team members impressed you with their outstanding service and hospitality. It is also nice to know that our central location ensured that you could easily explore our “Holy City”. Our complimentary amenities are one of our unique selling points, from breakfast each morning to our daily food and beverage receptions, a welcome glass of Champagne upon arrival and complimentary use of our bicycles, so I am glad that you also enjoyed these perks. It was a pleasure having you with us and on behalf of the team, we hope to welcome you back in the not too distant future. Kind regards, Carlo CarrocciaGeneral Manager

Dear David, Greetings from downtown Charleston and our luxury boutique French Quarter Inn! Thank you for this outstanding 5 out of 5 rating. I trust that our Southern hospitality, our well appointed rooms, and our excellent city center location contributed to this 5-star review; I hope that we will have the opportunity to welcome you back soon! In the meantime, it would be wonderful if you would recommend us to your friends and family. Hospitably, Carlo CarrocciaGeneral Manager

Dear Steve, Greetings from downtown Charleston, SC! Thank you for such kind and concise feedback. We are thrilled to hear that you found everything to your enjoyment during your stay in our luxury boutique property and look forward to welcoming you back in the near future. In the meantime, please feel free to recommend French Quarter Inn to your friends and family and if there is anything that we can do to ensure that your next stay is as wonderful as this one was, then do not hesitate to get in touch! Sincere regards, Carlo CarrocciaGeneral Manager

Dear ShengCheng, Greetings from downtown Charleston and French Quarter Inn! Thank you so much for choosing to stay in our luxury boutique property and for awarding us with this fantastic 5 out of 5 rating. We are delighted to learn that you think that we are the best hotel in Charleston and trust that we will see you again next time you visit our “Holy City”. In the meantime, please do recommend us to your friends and family and until next time, take care! Sincerely,Carlo CarrocciaGeneral Manager

Dear Rachel, Greetings from downtown Charleston and our luxury boutique hotel French Quarter Inn! Thank you for this 5 out of 5 rating and for choosing to stay with us when you had a wide selection of hotels to choose from. I am so pleased that we managed to exceed your expectations; your personal recommendation means a lot to us. I look forward to having the pleasure of welcoming you back in the near future and in the meantime, please feel free to recommend us to your friends and loved ones as we look forward to welcoming them too one day! With highest regards, Carlo CarrocciaGeneral Manager

Dear Alton, Greetings from French Quarter Inn here in downtown Charleston! Thank you so much for this 5 out of 5 rating. I am thrilled that you had a wonderful stay in our luxury boutique property and trust that our welcoming ambiance, well appointed guest rooms, Southern charm, and proximity to Charleston’s main attractions contributed to your enjoyment. Please spread the word about us amongst your friends and family and come back and visit us again soon. Kind regards, Carlo CarrocciaGeneral Manager

Hi Anelle, Greetings from downtown Charleston, SC! Thank you for your wonderful review and for choosing to stay at French Quarter Inn. I am delighted to hear that you thoroughly enjoyed your time in our luxury boutique hotel and that you particularly appreciated our location with its close proximity to City Market, and many of our city's best restaurants and bars. I’m also delighted that you loved our complimentary special touches like the welcome glass of champagne upon check-in, our daily afternoon wine, cheese, and charcuterie buffet, and evening cookies. I will be sure to pass along your praise to all our team members who do an exceptional job taking care of our guests. On behalf of all of us at French Quarter Inn, we look forward to welcoming you back in the near future! In the meantime, please feel free to recommend us to your friends and loved ones. Hospitably,Carlo CarrocciaGeneral Manager

Dear Matthew, Greetings from French Quarter Inn! Thank you for taking the time to review your recent stay in our luxury boutique hotel. We are delighted to hear that you found our city center location to be great for visiting downtown Charleston. If there's anything specific you'd like to share with us that will enable us to achieve a 5 out of 5 from you next time then please feel free to let us know. We look forward to welcoming you back again soon and until then, take care! Best regards,Carlo CarrocciaGeneral Manager

Dear Dylan, Greetings from downtown Charleston and French Quarter Inn! Thank you for leaving us this 5-star rating - we're thrilled to see that you had a great experience during your stay in our luxury boutique hotel. If there's anything specific you loved about your time here or any feedback you'd like to share, we would love to hear it. We hope to welcome you back again soon for another fantastic stay and in the meantime trust that you will recommend us to your friends and loved ones! Best regards,Carlo CarrocciaGeneral Manager

Dear Lorraine, Greetings from French Quarter Inn here in downtown Charleston! Thank you for taking the time to write this review and for choosing to stay in our luxury boutique hotel. We're thrilled to hear that you had a wonderful time with us and enjoyed our prime location (within walking distance of many of Charleston’s fine dining and shopping districts), and appreciated our friendly and professional team, and our unique personal touches which include our complimentary breakfast, cheese and wine hour and evening milk and cookies reception. We're sorry about the hiccup with the bathroom mat, but are glad our team quickly resolved it for you. Your recommendation means the world to us, and we look forward to welcoming you back again soon. In the meantime it would be wonderful if you would recommend French Quarter Inn to your friends and family! With highest regards,Carlo CarrocciaGeneral Manager

Hi Derek, Greetings from downtown Charleston and our luxury boutique French Quarter Inn! Thank you for sharing your feedback on this platform. We are delighted that you enjoyed your stay and very much appreciate your 5 out of 5 rating. Please come back and visit us again soon and in the meantime, we would greatly appreciate it if you would recommend us to your friends and loved ones. Hospitably, Carlo CarrocciaGeneral Manager

Dear Vincent, Greetings from downtown Charleston and French Quarter Inn! I am delighted that you were impressed with your stay in our luxury boutique hotel and trust that our Southern hospitality, attentive service, excellent location, well appointed rooms, and incredible amenities all made for an excellent experience. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. In the meantime, it would be wonderful if you would recommend us to your friends and family as it would be a pleasure to welcome them too one day! Kind regards, Carlo CarrocciaGeneral Manager

Dear Ariel, Greetings from downtown Charleston and thank you for taking the time to review your stay in our luxury boutique property, French Quarter Inn! We are delighted to learn that the friendly and attentive service that you received from our team members impressed you so much, as we pride ourselves on ensuring that our guests want for nothing throughout their stay – your comments are therefore much appreciated and I look forward to sharing them internally. I am also pleased that you have found your home away from home here in Charleston; given such we look forward to welcoming you again in the near future. In the meantime, please feel free to recommend us to your friends and loved ones as it would be our pleasure to welcome them too one day! With highest regards, Carlo CarrocciaGeneral Manager

Dear Kelli, Greetings from downtown Charleston and French Quarter Inn! Thank you so much for awarding our luxury boutique property with a fantastic 5 out of 5 rating, which tells us that you enjoyed your time in our charming hotel and hopefully that we exceeded your expectations with our attentive service, our well appointed rooms, and our numerous complimentary amenities. It was a pleasure having you as our guest and we look forward to welcoming you back next time your plans bring you to Charleston! Kind regards, Carlo CarrocciaGeneral Manager

Dear Coleen, Greetings from downtown Charleston and our luxury boutique hotel, French Quarter Inn! I am so pleased to see that our wonderful team members impressed you with their attention to detail, friendly service, and Southern hospitality. It is also great to know that our complimentary amenities (including a hearty breakfast each morning, drinks and snacks throughout the day in our newly renovated lobby and our welcome glass of Champagne upon arrival) all added so much value to your stay. Thank you for being our guest, as we realize that you had a wide array of hotels to choose from here in our “Holy City” and please come back and see us again soon. If there is anything that we can do to make sure that your next stay is as memorable as this one, then please do not hesitate to get in touch! Warmest regards, Carlo CarrocciaGeneral Manager

Dear Andrea, Greetings from downtown Charleston and French Quarter Inn! Thank you very much for taking the time to review your recent stay in our luxury boutique property. I am thrilled that you enjoyed our breakfast selection and the quiet and relaxing atmosphere that our property exudes. Most importantly, I am delighted that the service you received from the team was “fantastic” – they all work hard to ensure that our guests have a magical stay, so your recognition of this is truly appreciated. Please come back and see us again soon and don’t forget to recommend us to your friends and loved ones. Until next time, take care! Best wishes,Carlo CarrocciaGeneral Manager

Dear Adeline, Greetings from French Quarter Inn here in downtown Charleston, SC! Thank you for this excellent 5 out of 5 rating and for choosing to stay with us, as we know that you had so many luxury boutique properties to choose from. I trust that our genuine Southern hospitality and attention to detail made a great impression on you and I hope that we will have the opportunity to welcome you back soon. In the meantime, please feel free to recommend us to your friends and loved ones, as it would be wonderful to welcome them one day! Hospitably,Carlo CarrocciaGeneral Manager

Dear Ronald, Greetings from French Quarter Inn and thank you for this glowing feedback! On behalf of the entire hotel team, I am delighted that you thoroughly enjoyed your stay and that our charming hotel and wonderful central location in the heart of downtown Charleston impressed you. I am also pleased that you appreciated our attention to detail and our numerous complimentary amenities, which range from a welcome glass of Champagne upon arrival to our daily cheese and charcuterie receptions and a delicious breakfast, either delivered to your room or served in the lobby. Thank you for being our guest and for choosing to stay with us when we are aware that there are multiple luxury boutique hotels you could have booked, and we look forward to welcoming you back in the not too distant future. Kind regards, Carlo CarrocciaGeneral Manager

Dear Rose Marie, Greetings from downtown Charleston, SC! Thank you very much for being our guest and for taking the time to review your stay in our luxury boutique French Quarter Inn! I am delighted to see that you had a wonderful stay and trust that our Southern hospitality, our attention to detail, our excellent location, as well as our comfortable and well appointed rooms all enhanced your visit. I hope that we will have the privilege of welcoming you again in the near future and in the meantime, please feel free to recommend us to your friends and loved ones. Until next time, take care! Hospitably,Carlo CarrocciaGeneral Manager

Dear Edita, Greetings from downtown Charleston, SC! Thank you very much for this generous 5 out of 5 rating of your stay in our luxury boutique hotel and for taking the time to provide this lovely feedback. I am so pleased that our friendly team members impressed you with their hospitality and that you slept well in our wonderfully comfortable beds (which are locally made, in our mission to support local businesses). It was a pleasure having you as our guest as we are aware that you had a wide selection of properties to choose from and we look forward to welcoming you back to French Quarter Inn in the near future. In the meantime, please feel free to recommend us to your friends and loved ones. Until next time, take care! Warm regards, Carlo CarrocciaGeneral Manager

Dear Suzanne, Greetings from French Quarter Inn, here in the heart of downtown Charleston! Thank you so much for being our guest and for taking the time to review your recent stay with us. I am thrilled that our wonderful location, within walking distance of Charleston’s fine restaurants, shops, and attractions enabled you to explore the city's sights so easily; it makes me smile to know that our luxury boutique hotel was “the cherry on top” of your great weekend. We are delighted that you chose to stay with us as we realize that you had a wide array of hotels to choose from and we cannot wait to host you again next time your plans bring you back to our “Holy City”. Please do not hesitate to get in touch with us to help you to plan another unforgettable vacation! Warm regards, Carlo CarrocciaGeneral Manager

Dear Edward, Greetings from downtown Charleston! Thank you very much for this excellent 5 out of 5 rating. I am delighted that you enjoyed your stay in our luxury boutique property, French Quarter Inn, and that our team members impressed you so much with their outstanding Southern hospitality. Knowing that you will be back is the greatest compliment and we look forward to seeing you again soon. If there is anything that we can do to ensure that you have another wonderful stay then please do get in touch. Until next time, take care! Kind regards, Carlo CarrocciaGeneral Manager

Dear Casey, Greetings from downtown Charleston and your home away from home, French Quarter Inn! How lovely it was to read your glowing review of our luxury boutique hotel - thank you for sharing your kind words with the online travel community! I am delighted that you appreciated the charm and beauty of our property as well as the care and consideration that we put into all of our products and services, from our canned waters to our scented pillow mist spray to our in room breakfasts and of course our dedicated and friendly hospitality . It was a pleasure hosting you and we hope to have the opportunity of welcoming you back in the not too distant future. In the meantime, it would be wonderful if you would recommend us to your friends and loved ones as it would be a privilege to welcome them too one day! Warmest regards,Carlo CarrocciaGeneral Manager

Dear Wendy, Greetings from downtown Charleston and our luxury boutique French Quarter Inn! Thank you for this perfect score which lets us know that you thoroughly enjoyed your stay with us. Our priority is ensuring that our guests have a relaxing and memorable trip and so I am glad to see that we have helped you achieve this. Thank you for being our guest as we realize that you had a myriad of hotels to choose from and we trust that we will be your preferred Charleston hotel in future. Until next time, take care! With highest regardsCarlo CarrocciaGeneral Manager

Dear Glenn, Greetings from downtown Charleston, and thank you very much for taking the time to review your stay with us here at French Quarter Inn! I am so glad that you had a wonderful time in our luxury boutique property and that our friendly team and classy ambiance made for a special experience. It was a joy hosting you and I hope to have the honor of welcoming you back in the not too distant future. In the meantime, please feel free to recommend us to your friends and loved ones. Kind regards, Carlo CarrocciaGeneral Manager

Dear Richard, Greetings from downtown Charleston! Thank you so much for taking the time to review your recent stay in our luxury boutique hotel. I am glad to hear that your arrival process was seamless and easy, and that you felt comfortable and relaxed during your stay with us. It is so important that our guests feel at home and want for nothing throughout their stay, so I am happy that this was indeed the case. Thank you for choosing French Quarter Inn as we realize that you had a wide array of hotels to select from! We trust that we will be your hotel of choice next time your plans bring you to Charleston. Kind Regards,Carlo CarrocciaGeneral Manager

Dear Terri, Greetings from downtown Charleston and French Quarter Inn! Thank you very much for being our guest and for taking the time to review your stay in our luxury boutique property. I am so pleased that you loved the complimentary amenities that we offer, from a hearty breakfast each morning to milk and cookies in the evening, and that our friendly and attentive team members as well as our comfortable custom made beds (that you can purchase for yourself if you'd like) ensured that you had an overall fantastic experience. Nothing makes us happier than a happy guest, so thank you for sharing this feedback with us. We hope that you will come back and stay next time your plans bring you to Charleston and thank you for your personal recommendation. Hospitably,Carlo CarrocciaGeneral Manager

Dear Robert, Greetings from downtown Charleston and your new home away from home, French Quarter Inn! It was a pleasure to read your kind words and to see how much you enjoyed your stay in our luxury boutique hotel. We are happy to know that you appreciated our complimentary value added services that we provide to all of our guests (from the welcome glass of Champagne upon arrival, to our daily receptions, and of course a delicious breakfast to start the day off well). Please come back and see us again soon and in the meantime, it would be wonderful if you would recommend us to your friends and loved ones. Until next time, take care! Sincere regards, Carlo CarrocciaGeneral Manager

Dear John, Greetings from downtown Charleston! I am thrilled to learn that you enjoyed your stay in our luxury boutique property, French Quarter Inn and would like to thank you for this generous 5 out of 5 rating. All of us here at the hotel thank you for choosing to stay with us, as we realize you had a myriad of hotels to choose from, and we look forward to welcoming you back in the near future. In the meantime, feel free to recommend us to your friends and family as it would be a pleasure to welcome them too one day! Kindest regards, Carlo CarrocciaGeneral Manager

Dear Katharine, Greetings from downtown Charleston, SC! Thank you very much for being our guest and for taking the time to write this wonderful feedback regarding your time at French Quarter Inn. The team and I are delighted that your stay in our luxury boutique property exceeded your expectations and that you thoroughly enjoyed our complimentary amenities, including a welcome glass of Champagne upon arrival, a hearty breakfast each morning, and our daily receptions where guests can mingle over a glass of wine and a plate of charcuterie. It was a pleasure having you as our guest and I hope that you will come back to see us again in the not too distant future. Until next time, take care! Hospitably,Carlo CarrocciaGeneral Manager

Dear Ann Marie, Greetings from downtown Charleston, SC! Thank you so much for taking the time to write this wonderful 5-star review and for being such a valued guest of French Quarter Inn. I am delighted that you enjoyed your weekend in our luxury boutique property, and that our attention to detail including our sound sleep pillow menu, well appointed rooms, daily receptions, and delicious breakfast exceeded your expectations. I am also pleased that you found our location to be convenient for walking to Charleston’s restaurants and shopping hotspots. Your personal recommendation means the world to us and we cannot wait to welcome you back in the near future. If there is anything that we can do to ensure that your next stay is as memorable as this one was then do not hesitate to get in touch. Until next time, take care! HospitablyCarlo CarrocciaGeneral Manager

Dear Charles, Greetings from downtown Charleston, SC! On behalf of the entire hotel team here at French Quarter Inn, I would like to thank you for this wonderful 5 out of 5 rating and am thrilled that you thoroughly enjoyed your stay in our luxury boutique hotel. I trust that you made some lovely memories during your time with us and I hope that we will have the privilege of welcoming you back soon. In the meantime it would be much appreciated if you would recommend us to your friends and loved ones as it would be a joy to welcome them too some day! Warm regardsCarlo CarrocciaGeneral Manager

Dear Anne, Greetings from downtown Charleston and our luxury boutique property, French Quarter inn! It was an absolute delight hosting you and I am thrilled that you thoroughly enjoyed your stay with us. We pride ourselves on making our guests feel at home and in ensuring that they have a memorable experience, so I am pleased to see that we achieved this goal with you. Thank you for being our guest as we realize that you had a myriad of hotels to choose from here in the “Holy City” and on behalf of the entire team, we hope to see you again soon. Until then, take care! Hospitably,Carlo CarrocciaGeneral Manager

Dear Marisa, Greetings from downtown Charleston and your home away from home, French Quarter Inn! How wonderful it was to see you again and I am delighted that each stay in our luxury boutique hotel is as memorable as the last. Your continued loyalty is much appreciated and we look forward to welcoming you back again soon! Wishing you the best,Carlo CarrocciaGeneral Manager

Dear Frederic, Greetings from French Quarter Inn here in downtown Charleston! On behalf of the entire hotel team, I would like to thank you for staying with us and hope that we will be your preferred hotel next time your plans bring you back to our “Holy City”. Please feel free to recommend our luxury boutique hotel to your friends and family and if there is anything that we can do to help you plan your next stay then please do not hesitate to get in touch. Kind regards,Carlo CarrocciaGeneral Manager

Dear David, Greetings from downtown Charleston and our luxury boutique property, French Quarter Inn! I am thrilled to see that you enjoyed your stay with us and thank you so much for taking the time to rate us with 5-stars from your experience. On behalf of the entire hotel team, we look forward to welcoming you back and in the meantime, it would be wonderful if you would recommend us to your friends and family as it would be a pleasure to welcome them too one day! Sincere regards,Carlo CarrocciaGeneral Manager

Dear Herbert, Greetings from downtown Charleston, SC! Thank you so much for taking the time to give us a wonderful 5 out of 5 rating. This tells us that you truly enjoyed your stay in our luxury boutique hotel and for this we really are grateful. I trust that our attentive and personalized service, as well as our excellent location and well appointed rooms contributed to this score and I do hope that we will have the honor of welcoming you again in the not too distant future. Kind regards, Carlo CarrocciaGeneral Manager

Dear Minor, Greetings from downtown Charleston and thank you for this “excellent” feedback. It makes me proud knowing that our guests have had a memorable stay; given that I hope that we will see you again soon. In the meantime, please feel free to recommend French Quarter Inn to your friends and family. With highest regards,Carlo CarrocciaGeneral Manager

Dear John, Greetings from downtown Charleston! Thank you very much for taking the time to share your experience of our luxury boutique hotel on this platform. While I am delighted that our team members impressed you with their personalized and efficient service, I was sorry to read that you found the value of your stay to be average. With our incredibly central location (within walking distance of all Charleston’s major hotspots), and with the various complimentary amenities that we offer which include a hearty breakfast each morning, unlimited drinks and snacks throughout the day and into the evening, our in room facilities and our turndown service each evening, we are confident that our prices are competitive and we are committed to providing excellent value for all of our guests.. That being said, I do hope that you will consider visiting us again. Thank you and enjoy your day. Warmest regards,Carlo CarrocciaGeneral Manager

Dear Leslie, Greetings from downtown Charleston! I am thrilled that our charming luxury boutique property, French Quarter Inn, impressed you and that you have taken the time to award us with this remarkable 5 out of 5 rating. Our ultimate aim is for our guests to enjoy their stay with us, and to feel at ease and recharged - I am glad that we achieved this goal for you.Please come back and visit us again soon, and in the meantime would appreciate it if you would recommend us to your friends and family so that we may one day welcome them too. Until next time, take care! Best regards, Carlo CarrocciaGeneral Manager

Dear Laura, Greetings from downtown Charleston! Thank you so much for this wonderful 5 out of 5 rating of your recent stay in our luxury boutique hotel. I am thrilled that you loved our complimentary amenities, which range from a hearty breakfast each morning, to drinks and snacks throughout the day, and to cheese and charcuterie receptions and a dessert reception each evening. I am delighted that you appreciated the friendly Southern hospitality from the team, as their main goal is to ensure that our guests have a seamless and memorable time - your kind words serve to motivate and inspire them to carry on their exceptional work. Please come back and see us again and in the meantime, feel free to spread the good word about French Quarter Inn amongst your friends and loved ones! Best wishes, Carlo CarrocciaGeneral Manager