야외 수영장, 일광욕 의자

하버사이드 앳 찰스턴 하버 리조트 & 마리나 여행 후기

4 out of 5
하버사이드 앳 찰스턴 하버 리조트 & 마리나
20 Patriots Point Rd, Mount Pleasant, SC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1487개 이용 후기 중 797개" "
평점 8 - 좋아요. 1487개 이용 후기 중 372개" "
평점 6 - 괜찮아요. 1487개 이용 후기 중 164개" "
평점 4 - 별로예요. 1487개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 1487개 이용 후기 중 60개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place
2024년 3월에 4박 숙박함

4/10 - 별로예요

Rosemary

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The adjacent beach club property is beautifully maintained whereas the Harborside rooms are in disrepair . We stayed on both properties in the past and were extremely disappointed during this stay. Even though we changed rooms the accommodation s were still poor and all this at a midweek $300 a night The pool area is beautiful and the location is very nice but I’d have to reconsider staying here in the future
2024년 3월에 1박 숙박함

8/10 - 좋아요

Leslie

2024년 3월에 3박 숙박함

4/10 - 별로예요

Esmeralda

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We could hear EVERYTHING happening in the next room. We travelled with another family, they stay at a different floor, they asked to change rooms because they too could hear the activity next room.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
We appreciate your feedback. We will work on the areas mentioned to ensure our guests have a more positive visit.

10/10 - 훌륭해요

Dason James Van

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you for your feedback! We hope to see you again soon!

4/10 - 별로예요

Maria

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The space was very run down. The room was in need of a paint job. Panels in the bathroom were partially damaged, the curtains were black at the bottom, the floor was chipped and ceiling had off spots. The elevator did not run smoothly. It was advertised as 4 star and was 2 star at best. The staff was lovely and gave us $50 off our stay after trying to upsell us to the neighboring building for $60/more per night. For $300 a night there are better options. We won’t be back as cleanliness was lacking. The rooms were loud with gaps under the doors. The bed was comfortable. Be mindful the wait for Ubers is 20 minutes at times due to the location. The views are nice.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Thank you Maria for your comments. We are reviewing them now with our team so we can continue to do better. We hope you are able to join us again in the near future.

10/10 - 훌륭해요

Michael 님, Gallatin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Without question, the best view in all of Charleston Harbor. Patriot's Point is adjacent to the resort, and the resort is only 10 minutes from downtown. The only two very mild complaints are for the lack of a standard (or optional) continental breakfast, and the fact that television is limited to only the basics, which is weird in 2024. I didn't go there to watch television, so it certainly didn't ruin the stay. These two minor negatives are easily offset by the free parking! Free parking is like finding a unicorn. Incredibly stunning waterfront. Will return.
2024년 3월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 23일
We love that you had a great stay! Please join us again in the future!

10/10 - 훌륭해요

Gail

연인과의 여행
Exactly what we were looking for, great views,grounds and service
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 23일
Great! We love that you had a wonderful time. We hope to see you again soon.

4/10 - 별로예요

Penny

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They gave me the worst room in the hotel“resort”. Toilet didn’t work, walked down told the front desk. Next no door lock inside front door. Heat didn’t work the whole time I was there. After complaining to “resort” staff they fixed toilet and second day fixed the broken lock. For my inconvenience. They took off the resort amenity charges. I won’t return. How can you call a run down place a resort!
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 19일
Thank you for your feedback. We appreciate you taking the time to provide this valuable insight.

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 편의 시설/서비스
The property was exceptional. The staff were wonderful. We will be back again.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 19일
Thank you for your comments!

6/10 - 괜찮아요

Tim

2024년 3월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 19일
Thank you for your comments. We are reviewing the feedback and appreciate you taking the time.

8/10 - 좋아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort is quite large with multiple buildings. Our room was in the older building. It was very nice but the bathroom was small and the vanity lighting was poor.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 19일
Thank you for the feedback. We hope to see you again soon!

6/10 - 괜찮아요

Carissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

10/10 - 훌륭해요

Ronnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the entire property
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our only real complaint was the bathroom. Lightning was very inadequate (wife couldn't see to do her makeup; I couldn't see to trim facial hair). And the shower door was VERY weird. It only covered the front half of the shower, leaving the rear half opened, which led to a very wet floor and bathmat...and a cold booty during the shower!
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Quiet and beautiful views but room quality varies widely.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

6/10 - 괜찮아요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Very disappointed in the room. Bathroom door was coming off the hinges (pocket door) and horrible shower - not hot water and low flow. For the price paid, we expected something far superior. If our stay had been for more than 2 nights, we would have requested another room but it wasn't worth the hassle to move rooms.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great! Location was close to everything we wanted to see and do.
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 - 훌륭해요

dee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the property and go back on our next travel adventure
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

8/10 - 좋아요

Christina

좋아요: 숙박 시설 상태 및 시설
A beautiful view from the balcony made for an enjoyable evening!
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

6/10 - 괜찮아요

Daena

연인과의 여행, 출장 여행
It was ok. Poor lightning. Not convenient for anything you forgot to pack. Bar staff is not inviting. We left after 10 min of not being addressed .
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 - 훌륭해요

Dena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! Love the location and the staff was friendly and helpful!
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 17일
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 - 훌륭해요

Clint

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 2박 숙박함
답변 제공: BMK 님, 2024년 3월 9일
We greatly appreciate your positive feedback regarding your recent stay with us. We thank you for choosing to stay with us during your time spent in the area and we hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

6/10 - 괜찮아요

Vincent

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: BMK 님, 2024년 3월 9일
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are driving to Charleston, this is the place to stay. They offer you a free shuttle downtown and the drivers are super friendly and helpful. The staff was super nice. The restaurant was great. I only give a 4 star in property condition because they were in the middle of renovations. I will definitely be back.
2024년 3월에 2박 숙박함
답변 제공: BMK 님, 2024년 3월 9일
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

8/10 - 좋아요

matt

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

james

2024년 2월에 3박 숙박함

8/10 - 좋아요

Karen 님, Mount Pleasant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: BMK 님, 2024년 3월 9일
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything fantastic! We will definitely be back
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 6일
We are so glad you enjoyed your stay with us. We hope to see you again soon.

2/10 - 너무 별로예요

Macon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was extremely dirty
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 6일
We're sorry your stay was less than ideal. Thank you for staying with us.

4/10 - 별로예요

Emily

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 6일
Hello, we are sorry your stay was less than ideal. Thank you for staying with us.

8/10 - 좋아요

William

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
really nice location with excellent water views, friendly staff nice room,
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 6일
Thank you for your kind words. We are so glad that you enjoyed your stay.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean, safe and on like a private island. Beautiful views and loved being at a marina where you can get a boat taxi and go places by water. Had a wonderful vacation here!
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 4일
We are so glad you enjoyed your stay! Thank you for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views were phenomenal and the staff was so polite and caring.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 4일
Thank you for your kind words. We are glad you enjoyed your stay!

10/10 - 훌륭해요

Kathryn 님, Midland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property offered everything we were looking for, hot tub, views, balcony, onsite dining and very comfy bed.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 4일
We hope to see you again! Thank you for staying with us.

8/10 - 좋아요

Heather

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Itbwas a very nice clean place! It had an amazing view and alot to do around the hotel!
2024년 2월에 2박 숙박함
답변 제공: BMK 님, 2024년 3월 2일
We greatly appreciate you choosing to stay with us during your time spent in Charleston! We value your feedback immensely and hope to see you again when your travels bring you back to the area! Have a wonderful day and please travel safe!

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here several times…. It’s very clean and all of the staff are amazing. The view from the balcony facing the harbor is absolutely gorgeous
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Great! Thank you so much for your wonderful feedback!

8/10 - 좋아요

Daniela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: BMK 님, 2024년 2월 29일
We greatly value your feedback, and we thank you for choosing to stay with us! Please be sure to come back and see us when your travels bring you back to the area!

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds and swimming amenities.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you so much for your wonderful feedback!

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the view!
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you so much for your wonderful feedback!

4/10 - 별로예요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything but our room was great. The room was disgustingly dirty. Didn’t want to touch anything. Dirty sheets, floors filthy, huge gap in door that let light into the room.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place on the harbor.
2024년 2월에 7박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you so much for your wonderful feedback!

6/10 - 괜찮아요

Isamar

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you for your review. We will address your concerns with our team.

10/10 - 훌륭해요

Kris

2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 20일
We appreciate you taking the time to review the property. We hope to see you again!

10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was centrally located, staff were pleasant and courteous, and the shuttle into Charleston was easy and convenient.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 25일
Thank you for your kind words! We are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, friendly staff, great pools, will be back!
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 25일
We are so glad you enjoyed your stay with us. We will pass your kind words on to our staff. We hope to see you again soon.

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the area, well kept. Bar and fire pit area was a great hang out. Staff was wonderful. There is a shuttle that runs downtown which was a great service! Did not have to worry about parking or driving in the city.
2024년 2월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 2월 25일
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 - 훌륭해요

Max

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location, the amenities such as numerous pools and sandy beach. Not sure what the $47 resort fees were for in the middle of winter. The Reel Bar could use some bar stools not just random tables
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you for staying with us! We to see you again soon.

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room was ready for us but not cleanted properly. We had to ask a few times for the floors to be cleaned and vaccumed. There was no garbage can in our room on the first day. The shower pressure was terrible and not alot of hot water. The gate upon entry kept giving us trouble as well.
2024년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 2월 23일
Thank you for bringing this to our attention. We are so sorry your stay was less than ideal. Thank you for staying with us.

8/10 - 좋아요

Alvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views helpful staff good food at the restaurant. No microwaves in rooms only 3 electrical outlets
2024년 2월에 3박 숙박함