숙박 시설 정면 - 저녁/밤

홀리데이 인 익스프레스 & 스위트 찰스턴 다운타운 - 웨스트에지, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 710개 이용 후기 중 366개" "
평점 8 - 좋아요. 710개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 710개 이용 후기 중 85개" "
평점 4 - 별로예요. 710개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 710개 이용 후기 중 37개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean Express. Extremely courteous staff- at all hours! Bathroom shower/fixtures probably need an upgrade but the price was right at this place.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the suite. It is spacious and has a tub for soaking. It is well lit and just offers a more relaxing feel because of the size. Thank you for the water bottles in the room. That is one touch I really love.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Theodore

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No soap in the bathroom containers in the shower and bathroom are empty sink plunger was closed would not open full of water. Three or four of the lights are burned out. The staff was very polite.
2024년 3월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 24일
Dear Theodore,Thanks for this review. We appreciate the feedback. It was great to see the staff was polite. I was quite disappointed to see the issues you dealt with while staying with us. I really wished we had the opportunity to make it right. Thanks again for staying with us.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OK
2024년 3월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 3월 22일
Dear Jeffrey,Many thanks to you for posting a review. We do appreciate the feedback. If you ever visit the area again, please come back and visit with us.

8/10 - 좋아요

Stanley J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
High taxes on top of rate. Parking is a pain if offsite. Very clean hotel. Friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 19일
Dear Stanley J,Thanks for your review of our property. I'm glad you thought the staff was friendly and the hotel was clean. We do try to make parking here as easy as possible I'm so sorry it wasn't in this case.

4/10 - 별로예요

Lisa

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY small room, the bed was not a king as advertised, no entry light, the bathroom is in desperate need for upgrades- the tiles were cracked, there were cracks in the ceiling, the grout was in terrible condition, there was NO soap in the shower (I picked a bad time to forget mine!), the shower door didn't shut, there was a loud humming all night that kept me awake, the charging outlets on the table drained my battery instead of charging it, housekeeping barged into my room while we were still in bed (2 hours before checkout!!!), the carpet in the room was wet and smelled like vomit. There was no parking available so we had to walk a block to a parking garage. For an almost $300 a night stay it was terrible!!! Will never stay at this location again.
2024년 3월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 18일
Dear Lisa,I cannot apologize to you enough for your experience with us. We certainly want to ensure that all of our guest have an amazing experience. It seems we definitely missed the mark. Please allow us another opportunity to provide you with the service you deserve!

8/10 - 좋아요

Ulyana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice for a short stay, good breakfast options, friendly staff
2024년 3월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 3월 17일
Dear Ulyana,Thanks for your review. It was great to see you though the staff was friendly and enjoyed the breakfast options. It was a pleasure serving you!

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 편의 시설/서비스
Had a great time
2024년 3월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 3월 15일
Dear Adam,Thanks for this lovely review. We strive to offer great service and it looks like we met your expectations. Thanks again for choosing us!

6/10 - 괜찮아요

Atanas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room had a connection door to the next room. I was able to hear the neighbors. The scent of the cleaning material used in the room was very strong at the beginning. The bed was comfortable. The parking was $16 $8 destination charge. It was self served. I don't understand the destination charge.
2024년 3월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 15일
Dear Atanas,Thanks for posting this review. We are committed to creating a great experience for our customers, so I was disappointed to see that you were disturbed by your neighbors. With so many people back to traveling we want to ensure that we are properly sanitizing every room. It did seem that you enjoyed sleeping here as you mentioned the bed was comfortable. I hope you will give us another opportunity to WOW you.

6/10 - 괜찮아요

Noel

좋아요: 직원 및 서비스
Not enough parking and a charge for parking.
2024년 3월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 3월 14일
Dear Noel, Thank you so much for taking your time to provide us with your feedback. We are so sorry that you were experiencing difficulties with the parking. Parking in any downtown area can be a unique experience, we have, however attempted to make this easier by providing signs on the property, signs in the elevators, and providing the information at check in as well as having a handout that explains the fees and instructions on how to navigate the garage service. We truly appreciate your patronage and would hope that the parking would not deter you from visiting with us.

8/10 - 좋아요

muriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 3월에 3박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 3월 14일
Dear Muriel,Thank you for taking the time to share of your experience. We are so glad that you found the property to be a nice hotel. We look forward to welcoming you again. Sincerely,

10/10 - 훌륭해요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite is spacious and has lots of lighting. I love the fact that there is a 24 hr. workout room. The staff is super friendly and always makes me feel welcome.
2024년 3월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 3월 14일
Dear Anna,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

Maria Bethania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2024년 3월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 3월 11일
Dear Maria Bethania, Thanks so much for taking the time to review our property. I'm so glad you enjoyed your stay with us. Thanks again for choosing us and we hope to see you again!

6/10 - 괜찮아요

Gerald

좋아요: 청결 상태
Comfortable and clean. Breakfast is poor compared to other express type hotels. Staff was friendly and helpful
2024년 3월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 3월 10일
Dear Gerald,Thank you for your candid review. We apologize that the breakfast did not meet expectations. We are glad to hear that you encountered the team to be friendly and helpful. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 3월 5일
Dear Shannon,Thank you for taking the time to rate your stay. We hope to have you visit with us again.Warmly,

6/10 - 괜찮아요

Charles

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 5일
Dear Charles,Thanks for your review of our property. We strive to provide every guest an exceptional experience. It appears that we fell short of that. I can assure you that we are always working on improving the levels of the service we provide. Thanks again for the feedback and if you return to the area, please allow us the opportunity to WOW you!

4/10 - 별로예요

Timothy

별로예요: 숙박 시설 상태 및 시설
I could hear what was going on in the adjoining rooms, and hallways very clearly. Zero soundproofing.
2024년 2월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 2월 28일
Dear Timothy,Thanks for taking the time to review our property. Feedback whether it is positive or negative is how we improve our guest experience, so it is very important to us. We will definitely research this issue and make sure that this is not a guest experience moving forward..

6/10 - 괜찮아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very few properties in Charleston met our price point. While this one did, my impression is they strive to add on additional fees because they can, not that they add any value. There’s an $8/day fee that in one place was called a resort fee and in another place was called a tourism fee. Don’t know what this fee was for other than to bleed more money out of us. There is also a $15/day parking fee for a small surface lot at the hotel or a parking garage next door shared with Publix. The room was good, very quiet hotel, at least until the fire alarm went off at 2:30 am the last night we were there. They did knock off a day of parking off our bill due to the inconvenience. Breakfast had many options and plenty of seating. While the heat/air would turn on and off as indicated, the fan itself ran the entire time, even with the unit in the off position. Don’t know that we would stay here again.
2024년 2월에 3박 숙박함
답변 제공: Melanie B 님, 2024년 2월 26일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Melanie B

10/10 - 훌륭해요

Anna

2024년 2월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 3월 21일
Dear Anna,Thanks for this review. We do appreciate the feedback. We strive to provide an excellent guest experience to everyone that visits with us. Thanks again for choosing us!

10/10 - 훌륭해요

Nelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very good hotel
2024년 2월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 2월 20일
Dear Nelly,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 - 좋아요

Jim

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sketchy area
2024년 2월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 2월 19일
Dear Jim,Thanks for reviewing our property. My apologies that you felt you were in a sketchy area. We are in a developing area surrounded by buildings which generally makes one feel comfortable. Thanks again for staying with us.

6/10 - 괜찮아요

Susannah

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property is well maintained but there was no sign me at the front desk and when the arrived they repeatedly tried to find anything to charge me for despite having paid all fees including parking prior to check in
2024년 2월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 2월 17일
Thank you for bringing this to our attention. We apologize for the inconveniences concerning the fees charged you faced during your stay, as it is our normal standard to ensure our guests are aware of all fees. I will definitely check the Expedia site to make sure all fees are being properly displayed. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Melanie bGeneral Manager

4/10 - 별로예요

Caitlin

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower glass door would not stay shut. The water pressure was non existent. Shower had hair on the walls. Maintenance had to come turn the dehumidifier off because it was too loud.
2024년 2월에 2박 숙박함
답변 제공: Melanie B 님, 2024년 2월 12일
Dear Caitlin,Upon looking at your review I was disappointed that you did not have an enjoyable guest experience. We do strive to provide an excellent guest experience for all of our guests and it seems in this case we fell short. Please allow us the opportunity to make this right if your ever back in Charleston.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super nice. Clean. Good breakfast ‼️
2024년 2월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 2월 12일
Dear Denise,Thanks so much for providing your feedback. It was awesome to see that you thoroughly enjoyed your stay with us. Thanks again for choosing us.

10/10 - 훌륭해요

Marcie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let us check in late and also check out an hour late. The bathroom could have been a little cleaner but I think it’s due to be an older property.
2024년 1월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 2월 9일
Dear Marcie,We are so happy to hear that you were accommodated with the checking in and check out process. And as for the bathrooms we have some exciting renovations in the plans. We hope you are able to come and visit again. Warmly,

6/10 - 괜찮아요

Kenneth

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very personable, room need repairs, the hotel had a smell. Only place to eat within walking distance was McDonald and KofC. Parking at the hotel was horrific.
2024년 1월에 2박 숙박함
답변 제공: Danielle S. Assistant General Manager 님, 2024년 1월 25일
Dear Kenneth, Thank you for taking the time to share of your experience. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked that it was located conveniently close to the historic district using uber transportation. The included breakfasts were a bonus with lots of choices and good quality food.
2024년 1월에 3박 숙박함
답변 제공: Melanie B 님, 2024년 1월 22일
Dear Janet,Thanks for reviewing our hotel. It appears that we met your location needs and exceeded your breakfast expectations. We enjoyed taking care of you. Thanks again and if you're ever back in Charleston let us take care of you!

8/10 - 좋아요

Allison 님, Florence

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower wasn’t in amazing condition but check in was quick even though they were busy
2024년 1월에 1박 숙박함
답변 제공: Melanie B 님, 2024년 1월 22일
Dear Allison,Thanks for reviewing our property. We do appreciate the feedback. We are working hard to ensure that our guests enjoy all aspects of the guest experience. Thanks again and please allow us another opportunity to WOW you.

10/10 - 훌륭해요

Mardi 님, Beaufort

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was superb! I was in a very stressful situation with my husband in the hospital and they handled my stay there with such grace.
2024년 1월에 4박 숙박함
답변 제공: Melanie Brown 님, 2024년 1월 20일
Dear Mardi,Thanks so much for the awesome review! We love reading reviews like yours. We are here for you if you ever need to stay with us again.

10/10 - 훌륭해요

Orasar

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
May need updates but everything was excellent. Breakfast was superb
2023년 12월에 2박 숙박함
답변 제공: MB 님, 2024년 1월 8일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Melanie BGeneral Manager

10/10 - 훌륭해요

jim

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely helpful and friendly.
2024년 1월에 1박 숙박함
답변 제공: MB 님, 2024년 1월 8일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Melanie BGeneral Manager

8/10 - 좋아요

Lisa

2024년 1월에 2박 숙박함
답변 제공: MB 님, 2024년 1월 8일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Melanie BGeneral Manager

8/10 - 좋아요

Gordon

연인과의 여행
Well maintained, clean property. Too far from historic section although advertised in the historic area location
2023년 12월에 1박 숙박함
답변 제공: Keenan 님, 2024년 1월 3일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Keenan Bennett

10/10 - 훌륭해요

Donald F

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 1월 1일
Dear Donald,Thank you so much for your rating! We are delighted that you enjoyed your time with us!Warmly,

10/10 - 훌륭해요

Albert

2023년 12월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2024년 1월 20일
Dear Albert,Thank you so much for your rating, It was our pleasure to host you!

10/10 - 훌륭해요

LeAnna

2023년 12월에 1박 숙박함
답변 제공: Danielle S. 님, 2024년 1월 1일
Dear LeAnna,Thank you so much for your rating, It was our pleasure to host you!Warmly,

10/10 - 훌륭해요

THOM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location
Everything about the Hotel was excellent. Our only concern was the location. We were under the belief when making our reservation that the Hotel was in the Downtown area. We used alot of u ber to get around.
2023년 12월에 3박 숙박함
답변 제공: Melanie Brown 님, 2023년 12월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Melanie BrownGeneral Manager

10/10 - 훌륭해요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 12월 19일
Thank you so much for taking the time to rate your stay. We hope to be your hotel of chose in the furture.Warmly,

2/10 - 너무 별로예요

Morgan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, subpar hotel and service
Walls are chipping and falling apart. Walls are super thin and you can hear what everyone in the rooms around you are whispering about. There was a large storm and none of the staff warned people that the lower parking lot may flood.
2023년 12월에 3박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 12월 19일
Dear Morgan,We are so sorry to hear that the condition of your room was not up to par and that there was a lack of communication regarding the flooding you encountered. We will be sure to address the issues. We definitely thank you for having chosen us and hope that you would consider giving us another try to present to you the level of customer service and condition that we strive ourselves on.Warmly,

10/10 - 훌륭해요

Kwain

2023년 12월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 12월 12일
Thank you for taking the time to rate your stay. A 10 out 10 is amazing. We look forward to being your hotel of choice if ever this way in the future. Warmly,

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and of a good size but needed more inside lighting.
2023년 12월에 4박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 12월 12일
Dear John,Thank you for sharing your feedback. We are glad to know that you found the room to be clean and of a good size. We hope to have you visit with us again in the future.Warmly,

10/10 - 훌륭해요

Myron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
People were so friendly and helpful Love the team
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Myron,Thank you so much for the feedback! We look forward to your next visit!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 편의 시설/서비스
All employees were very polite - front desk employees were vey knowledgeable when asked for information - maintenance was quick to respond & replace a broken television - the morning kitchen/restaurant lady was very efficient in her movements & agreeable when asked for another item - all in all, I am very, very impressed with the employees - thank you for an enjoyable stay, Mark Badgero, room# 308 on 11/30 & 12/01!!!!
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Mark,Thank you so much for your feedback! We are very appreciative of your kind words. It is heartwarming to know that you enjoyed your stay with us. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Anita

2023년 11월에 4박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Anita,I apologize for your experience. We hope for an opportunity to better serve you in the future.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a good stay. The bed was comfortable. The rooms were big and clean. The hotel was nice and quiet. The staff were very nice. Breakfast was good. The bathrooms in the rooms looked dirty because they need to be updated.
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 11월 28일
Michele,We are very appreciative of your kind words. It is heartwarming to know that you enjoyed your stay with us.We also thank you for your feedback, its helps us in providing great guest experiences! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 12월 15일
Dear Michael,Thank you for taking the time to rate your recent stay. We do hope to be your hotel of choice if ever this way in the future.Warmly,

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up!
Excellent price for the stay. A bit older place with notable water and tear. Bathroom small. Overall, fine place to stay. A quick Uber drive to downtown.
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 11월 21일
Lisa,We appreciate that you have taken the time to rate your recent stay. The feedback is important to us in our strive to provide great Guest Experiences! Thank you so much for your visit!

10/10 - 훌륭해요

Darrick

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 20일
Thank you for staying with us, Darrick!

10/10 - 훌륭해요

roger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 11월 18일
Dear roger,Thank you so much for your rating of our hotel. I am pleased to know you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

LIZA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean room, service was quick and easy. Gym was clean and accessible. Highly recommend.
2023년 11월에 2박 숙박함
답변 제공: Danielle S., Assistant General Manager 님, 2023년 11월 16일
Dear LIZA,Thank you so much for your review. I am pleased to hear that you enjoyed your stay with us. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again. Best,