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홀리데이 인 익스프레스 & 스위트 마운트 플레전트, IHG 호텔 여행 후기

3.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 627개" "
평점 8 - 좋아요. 1000개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 62개" "
평점 4 - 별로예요. 1000개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are a number of dining options within walking distance. It was also only about a 20 minute walk to the harbor.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Jean 님, Overland Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, close to downtown Charleston too. Clean rooms. Breakfast was just OK.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Jean-pierre 님, Hallandale beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 22일
Thanks for the review and have a great day!

10/10 - 훌륭해요

ShaRhonda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quiet and close to everything
2024년 2월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 19일
Thanks so much for the 5 out of 5 review! We are so happy you enjoyed our quiet and convenient location.

10/10 - 훌륭해요

derrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 15일
Thanks for the nice review and have a great day!

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Convenient Mt Pleasant location. A great breakfast.
2024년 4월에 3박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 4월 13일
Thank you for leaving us a review! We're happy to hear you enjoyed your stay here with us

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was located conveniently over the bridge from Charleston, but it was in a quiet suburban area. There were nice restaurants a close drive away at Shem Creek. The morning breakfasts were very good. Staff was friendly & helpful, especially the front desk staff. Terralyn was awesome!
2024년 3월에 4박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 4월 13일
Thanks for leaving us a review! We're glad you had a great time here with us and the local attractions. Hope to see you again

10/10 - 훌륭해요

Christie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked that it was convenient to alot of good restaurants and also close to downtown Charleston. Great location. For the price it was very nice compared to prices in Charleston. Would have been nice to have a 2nd TV in the couch area of the room. Couldn't sit on the couch and watch the TV.
2024년 4월에 3박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 4월 13일
We appreciate your feedback and we're happy you had a good time here with us. Come back and see us again sometime

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with my mom for a few days. Very convenient access to highway. Plenty of stores around. Enough parking and great breakfast. Very clean. I recommend this location!
2024년 2월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 9일
On behalf of the entire team, thank you for the kind words and review. We are delighted you enjoyed everything and we send our best wishes to you back home!

8/10 - 좋아요

Housam

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great and convenient for attending the Charleston Open Tennis at Daniels Island
2024년 4월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 9일
We are so happy you found our convenient location for your trip to the Charleston Open. We hope all is well back home!

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 4월 9일
Thanks for the review!

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located to main highway, shopping and dining. The hotel shares a parking lot with a very popular restaurant (Grace and Grit) which makes parking hard to find if you arrive between 5-9 pm most days. Surprisingly, the hotel offered daily housekeeping, which is rare at many properties now.
2024년 4월에 3박 숙박함
답변 제공: Z. L. Thomas-Assistant General Manager 님, 2024년 4월 7일
We're glad you had a great time here with us. Sorry you had trouble with parking. The front desk is always happy to assist for alternative parking options. Hope to see you again.

10/10 - 훌륭해요

Daniela 님, Wyoming

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved our stay. The room was very clean and the location was perfect to get to the beach and downtown easily. My husband went on a morning run across the bridge twice, which was a super nice experience for him, and not too far at all. Breakfast was crowded, but good. The pool is a little bit smaller than shown on the photos, and not heated, which was a little cold visiting in April, but the kids still had fun.
2024년 3월에 3박 숙박함
답변 제공: Z. L. Thomas-Assistant General Manager 님, 2024년 4월 7일
Thanks for leaving us a review. We're glad you enjoyed our nearby attractions. Hope to see you again sometime.

10/10 - 훌륭해요

Kay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good customer service. Nearby freeway was a bit of a concern but tolerable.
2024년 3월에 2박 숙박함
답변 제공: Z. L. Thomas-Assistant General Manager 님, 2024년 4월 7일
Thanks for leaving us a review! We're glad you enjoyed your time here with us

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great and the room was pretty clean. The road noise kept us from sleeping well as did running in the hall, dogs barking, and the elevators. Also, the beds were not comfortable and the water pressure in the shower was terrible. There is no way I would be able to wash my hair
2024년 3월에 2박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 4월 1일
Thank you for sharing your feedback with us. We're pleased to hear that you found our staff to be great and the room pretty clean. However, we're truly sorry to learn about the disturbances that affected your sleep quality during your stay. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If there's anything else we can do to assist you, please don't hesitate to reach out.

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in nice area. Staff very helpful & friendly. Pretty little walkway to pool area. Rooms nice. Only problem is our bathroom door didn't close the greatest. Or our fridge door seal was going bad but still worked. Good breakfast choices! Comfy room. Very close to everything esp Charleston. Parking got hard in eves. Had to park in restaurant parking next to hotel. No other option. My son liked the fitness room. Even had books you could borrow. Cookies 1 afternoon too!!
2024년 3월에 6박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 4월 1일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and found our staff to be helpful and friendly. We apologize for the inconvenience regarding the bathroom door and fridge seal; rest assured, we'll address these issues promptly to ensure a more seamless experience for our guests. We're glad you enjoyed our breakfast choices and that your son liked the fitness room. Thank you again for your valuable feedback, and we look forward to welcoming you back to our hotel in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was amazing every morning (I just wished it was served until 10 AM). I would say it's the best hotel breakfast I've ever had. You get bacon, sausage, eggs, omelets, cinnamon rolls, and there's a super cool pancake maker. The rooms are great too. Recently renovated and cleaned well. The location is fantastic. Right off the main road, close to everything, and plenty of options for food and activities nearby. We really enjoyed the hotel and would definitely stay with them again.
2024년 3월에 6박 숙박함
답변 제공: Z. L. Thomas-Assistant General Manager 님, 2024년 4월 7일
We're happy we were able to provide a great experience for you while you were here with us. Come back and see us anytime

10/10 - 훌륭해요

stewart johnson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to everything I wanted to do and go.
2024년 3월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 28일
Thanks for the five star review!

8/10 - 좋아요

Maricarmen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The floors needed a good vaccuum and I found some hairs in my sheets. Not a terrible stay but needs to be more clean. Breakfast was surprisingly good. Loved that they had water and coffee in the lobby. Water in shower would change temperatures randomly.
2024년 1월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 27일
Thank you for your review and feedback. All guest feedback helps us to make improvements moving forward. We are so happy you enjoyed our amenities and we hope all is well back home!

8/10 - 좋아요

GUILLERMO

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was great, less than 10 minutes drive to the historic area, 5 minutes to Patriots Point. The staff did a great job during breakfast and at the front desk
2024년 3월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 26일
We are so happy you enjoyed our property and took advantage of the convenient location near Patriots Point and Historic Charleston. I know the team appreciates you kind words and we send our best wishes to you back home.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 27일
Thanks for the five star review!

10/10 - 훌륭해요

Charles F.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 27일
Thanks for the five star review!

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Easy driving distance to historic Charleston - 15 minute drive. Hotel is in great condition. Staff are great.
2024년 3월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 25일
Thank you so much for the kind review! I know the team appreciates your kind words and we hope all is well back home.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 편의 시설/서비스
The location is in a very nice spot for a vacation in the Charleston area. It is in Mount Pleasant and it gives you quick access to the Ravenel bridge to access Charleston. The rooms have been redone. The bathroom is very nice. I enjoyed the hot water of the shower. The breakfast gets a good. It doesn’t vary. It is the same stuff every morning. The outdoor pool is small and I didn’t utilize. I got a nice rate on Expedia. I would have paid more than twice as much to stay in Historic Charleston District. And paid for parking. And not gotten breakfast.
2024년 3월에 4박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 3월 16일
Thanks for leaving us a review Christopher! We appreciate your kind words and we're glad you enjoyed it here and the area. Hope to see you again

8/10 - 좋아요

debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 18일
Thanks so much for the review and have a great day!

10/10 - 훌륭해요

Allison

가족 여행
Friendly, helpful staff! Comfortable, rooms that were larger than expected. Solid breakfast everyday!
2024년 3월에 4박 숙박함
답변 제공: Z. L. Thomas Assistant General Manager 님, 2024년 3월 16일
We appreciate your kind words Allison! We're glad we were able to provide that good experience for you. Thanks for choosing us. Have a great day

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great for getting to various locations in the Charleston area. Front desk employees were very friendly and helpful. All around great stay.
2024년 3월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 6일
On behalf of the team, thank you so much for the kind words and review of your great stay. We hope all is well back home!

10/10 - 훌륭해요

Mark 님, Niagara Falls

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 7일
Thanks for the five out of five review!

8/10 - 좋아요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Nice room & very Clean
2024년 2월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 4일
Thanks for the kind words and review. Have a great day!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was great!
2024년 2월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 1일
Thanks for the five star review!! We are glad you took advantage of the convenient location.

8/10 - 좋아요

Denise 님, Largo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I feel the beds are a bit hard for me.
2024년 2월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 27일
Thank you so much for the review and feedback. All guest feedback helps us make improvements in the future. We hope all is well back home. Come see us again some time!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 25일
Thanks for the 5 out of 5 review!

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Updated rooms
2024년 2월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 14일
Thanks for the five star review and we send our best wishes to you back home!

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the property,and the location was amazing.
2024년 1월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 14일
We are so thrilled you enjoyed our property and its convenient location. Come see us again some time!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 14일
Thanks for the 5 star review!

8/10 - 좋아요

Edna

연인과의 여행
좋아요: 편의 시설/서비스
Would stay again
2024년 2월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 9일
We look forward to your next visit. We hope all is well back home!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, friendly people there as well. Five stars.
2024년 2월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 8일
On behalf of the entire team, we appreciate your kind words and we are delighted you enjoyed our clean and friendly atmosphere. We send our best wishes to you back home!

6/10 - 괜찮아요

Justin

연인과의 여행
They stay was great but we were put on a floor with a college Lacrosse team and they were loud in the hallway till 2am. They finally stopped after I had to exit my room and ask them to keep it down.
2024년 2월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 5일
I am so sorry about the disturbance caused by the group. We spoke with the group coordinator to hopefully avoid this in the future. I am so happy to hear the rest of your stay was great. We hope all is well back home!

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room, accommodations; very comfortable, very clean. Front desk receptionist couldn't have been nicer!
2024년 1월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 1일
On behalf of the entire team, thank you for sharing your great experience with everyone! We hope all is well back home!

10/10 - 훌륭해요

RAMESH

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff members were very respectful The property was neat and tidy
2024년 1월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 2월 1일
I am thrilled to know everyone was respectful towards our valued guests and that you found the property in a good condition. We send our best wishes to you back home!

10/10 - 훌륭해요

Patti

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easily accessible and close to Charleston and Schem’s Creek. Clean and quiet.
2023년 12월에 3박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 31일
We are so happy you enjoyed your stay and took advantage of our convenient location. Have a great day!

8/10 - 좋아요

Deronda H 님, Green Sea

2024년 1월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 3월 25일
Thanks for the review and have a great day!!

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
See stars
2024년 1월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 30일
Thanks so much for the five star review!

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to downtown
2024년 1월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 30일
Thanks for the five star review and we are thrilled you liked our convenient location!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The price was right and everything was awesome. Thank you.
2024년 1월에 4박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 25일
Thank you so much for the 10 out of 10 review! We are delighted you enjoyed your stay and send our best wishes to you back home.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태
Wasnt perfect but still a solid choice.
2023년 12월에 1박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 9일
Thanks for your candid review. We always welcome specific feedback that may help us improve moving forward. We send our best wishes to you back home!

10/10 - 훌륭해요

SANTHOSH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean property, good breakfast& close to downtown (10 mins drive)
2023년 12월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 8일
On behalf of the entire team, thank you for the great review. We are glad you enjoyed our clean accommodations and our free breakfast buffet. Come see us next time!

10/10 - 훌륭해요

Javier

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and convenient location. Rooms clean and good breakfast.
2024년 1월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 8일
Thank you so much for the review. We are so happy you enjoyed the clean accommodations and complimentary breakfast buffet. Come see us again some time.

10/10 - 훌륭해요

Lucinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean, staff was friendly, good neighborhood we were able to take walks around neighborhood. Bed and pillows were comfortable
2023년 12월에 5박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 8일
We are thrilled you enjoyed our convenient location and our clean accommodations. I know the team appreciates your kind words. Have a great day!

10/10 - 훌륭해요

Mark 님, Madeley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great size room for a suite
2023년 12월에 2박 숙박함
답변 제공: Drue Ford, GM 님, 2024년 1월 8일
We are so happy you enjoyed the room. We hope all is well back home.