표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 962개 이용 후기 중 306개" "
10 - 훌륭해요
306
평점 8 - 좋아요. 962개 이용 후기 중 267개" "
8 - 좋아요
267
평점 6 - 괜찮아요. 962개 이용 후기 중 171개" "
6 - 괜찮아요
171
평점 4 - 별로예요. 962개 이용 후기 중 127개" "
4 - 별로예요
127
평점 2 - 너무 별로예요. 962개 이용 후기 중 91개" "
2 - 너무 별로예요
91
7.4/10
청결 상태
8.0/10
직원 및 서비스
7.4/10
편의 시설/서비스
7.2/10
숙박 시설 상태 및 시설
7.2/10
친환경
이용 후기
8/10 - 좋아요
Christopher
반려동물 동반 여행, 가족 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing was the shower head kept sliding down on the adjustable slide other than that everything was fine
Christopher
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Christopher, Thank you for sharing your feedback regarding your recent stay at Wyndham Garden Summerville. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.DJ Gajjar,General Manager
10/10 - 훌륭해요
Amy
가족 여행
2024년 4월 20일
Great stay
Amy
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Amy, Thank you for choosing Wyndham Garden Summerville and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.DJ Gajjar,General Manager
6/10 - 괜찮아요
Connie
2024년 4월 19일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing, the room had water damaged. That was the second room I was assigned. Both rooms shower head were coming out the wall. I will never stay there again.
Connie
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Connie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the maintenance issues in your rooms. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust on a future visit.DJ Gajjar,General Manager
10/10 - 훌륭해요
Chantly
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chantly
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Chantly, Thank you for choosing Wyndham Garden Summerville and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.DJ Gajjar,General Manager
6/10 - 괜찮아요
Michael S.
2024년 4월 7일
Rooms need renovation very outdated
Michael S.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Michael, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back in the future.DJ GajjarGeneral Manager
8/10 - 좋아요
William
단체 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스
Property was dirty and had a lot of noise in the hallway.
William
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 6일
Dear William, Thank you for your kind rating of Wyndham Garden Summerville. We are glad you enjoyed your overall visit. However, please accept our apologies for the cleanliness issues you encountered; we have shared your concerns with the appropriate individuals to be more efficient going ahead. We are also sorry that your sleep was disrupted by noise due to external factors. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to the area.DJ Gajjar,General Manager
8/10 - 좋아요
Craig
반려동물 동반 여행, 가족 여행
2024년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fine. The front desk was exceptional and the breakfast staff was super exceptional!
Craig
2024년 2월에 8박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Craig, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that you had a perfect stay and that our well-kept property met your expectations. It is also good to see that our front desk staff and breakfast attendants helped to make your visit more memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we look forward to seeing you again soon.DJ GajjarGeneral Manager
10/10 - 훌륭해요
MELVIN
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good stay
MELVIN
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Melvin, Thank you for staying at Wyndham Garden Summerville. We enjoyed your kind comments about our thoughtful service and excellent accommodations. Thank you once more for sharing your review with fellow travelers, and we look forward to seeing you again soon.DJ GajjarGeneral Manager
4/10 - 별로예요
Stanley 님, Findlay
2024년 3월 17일
Stanley
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Stanley, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.DJ GajjarGeneral Manager
4/10 - 별로예요
Daniel
가족 여행
2024년 3월 15일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needed up keep and cleaner.
Daniel
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Daniel, Thank you for being our guest and for the feedback. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our property, as this is an essential priority. We will address your comments with our housekeeping associates to ensure this is not repeated. We understand your frustration and are grateful for your patience in this matter. Your valuable feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding guest service. DJ GajjarGeneral Manager
8/10 - 좋아요
helen
출장 여행, 가족 여행
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mrs Yvonne served us breakfast each morning .
She really made my day, I relaxed; the bed was
Comfortable and warm duvet. I enjoyed my stay.
helen
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Helen, Thank you for taking the time to post a review. We are glad you had a pleasant experience and that our well-kept accommodation provided you with the comforts which you expected from us. It is also great to see that the hospitality provided by Yvonne made for a memorable experience. It will be a pleasure to share your compliments with her. Thank you again; we look forward to welcoming you back at Wyndham Garden Summerville.DJ GajjarGeneral Manager
10/10 - 훌륭해요
Berny
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
Berny
2024년 3월에 4박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 13일
Dear Berny, On behalf of our team at Wyndham Garden Summerville, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.DJ GajjarGeneral Manager
10/10 - 훌륭해요
Lee
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was excellent.
Lee
2024년 2월에 2박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 3일
Dear Lee, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we hope to see you again soon.DJ GajjarGeneral Manager
2/10 - 너무 별로예요
Juan
연인과의 여행, 출장 여행
2024년 2월 29일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed unstable and smelled like cigarettes, smoke in the halls, food is terrible, staff not welcoming at all, took 10 min just to say hi and look at us. One of the worst experiences in any hotel we’ve been.
Juan
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 2일
Dear Juan, We are genuinely sorry for not delivering the exceptional stay you deserve. We are devoted to giving each guest a memorable stay, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced. We would like to regain your trust and hope you will give us another chance in the future.DJ Gajjar,General Manager
8/10 - 좋아요
Sara
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Die mittarbeiter wahren sehr freundlich. Bin abens spät gekommen und morgen schon früh wieder gegangen
Sara
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Sara, We are pleased you chose the Wyndham Garden Summerville for your recent visit. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests recognize their efforts. Thank you again for staying with us, and we hope to welcome you back to Summerville very soon.DJ Gajjar,General Manager
10/10 - 훌륭해요
Frank
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frank
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Frank, Thank you for the outstanding rating. We are thrilled we met your expectations for a fantastic stay at Wyndham Garden Summerville. We hope to have the pleasure of doing so again on your next visit to the area.DJ Gajjar,General Manager
10/10 - 훌륭해요
Janyshka
2024년 2월 25일
Janyshka
2024년 2월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 22일
Dear Janyshka, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Wyndham Garden Summerville.DJ GajjarGeneral Manager
10/10 - 훌륭해요
sarah
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay at this property often because we have family in the area. We've always been happy with everything and would highly recommend this hotel. Nice little eatery and bar in the lobby and a good, hot breakfast.
sarah
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Sarah, Thank you for making Wyndham Garden Summerville your home away from home. We are pleased to know that you thoroughly enjoyed your stay and loved the lobby and the delicious hot breakfast we served. We appreciate your recommendation to future guests, and we look forward to your next stay and until then, wish you safe travels.DJ Gajjar,General Manager
2/10 - 너무 별로예요
Jared
2024년 1월 29일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was very stretchy the hotel was very unclean. I am very disappointed the picture are very deceiving. Not worth the money I paid for. You live and learn
Jared
2024년 1월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 1월 31일
Dear Jared, Thank you for choosing us for your visit to the city. We regret your disappointment with our property. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. We hope you will allow us an opportunity to restore your confidence in us and provide you with the exceptional stay you deserve.DJ GajjarGeneral Manager
10/10 - 훌륭해요
Daniel
출장 여행
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service is terrific,room was clean
Daniel
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Daniel, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless accommodations and that our devoted associates took excellent care of you. We hope to have the pleasure of serving you again soon.DJ Gajjar,General Manager
10/10 - 훌륭해요
Paul
연인과의 여행
2024년 1월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice bar with food options. Clean hotel with accommodating staff.
Paul
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Paul, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless property along with the time spent at our on-site restaurant and bar and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.DJ Gajjar,General Manager
4/10 - 별로예요
Gabriela
가족 여행
2024년 1월 24일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Premises were outdated and dirty. Would not stay here again
Gabriela
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Gabriela, Thank you for taking the time to evaluate your stay. We apologize for not meeting your expectations regarding the cleanliness issues and the disappointment you had with the overall look and feel of the property. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.DJ Gajjar,General Manager
10/10 - 훌륭해요
Michael
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean. Easy check in. No issues. I have stayed here 3 times in the last month and would recommend.
Michael
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Dear Michael, Thank you for choosing to stay with us again. We are pleased you had an excellent stay at Wyndham Garden Summerville. We appreciate you mentioning our fresh and clean accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again very soon. We are grateful to you for recommending us to future guests.DJ GajjarGeneral Manager
2/10 - 너무 별로예요
HUGO
2024년 1월 16일
HUGO
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Hugo, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when visiting us. DJ Gajjar General Manager
8/10 - 좋아요
BENJAMIN 님, Wellsville
반려동물 동반 여행
2024년 1월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a good stay
BENJAMIN
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Benjamin, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.DJ Gajjar,General Manager
8/10 - 좋아요
Kelsey
연인과의 여행
2024년 1월 9일
좋아요: 직원 및 서비스
Kelsey
2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Kelsey, We are glad you enjoyed your time at Wyndham Garden Summerville. Thank you for your nice rating, and we look forward to your next visit.DJ GajjarGeneral Manager
8/10 - 좋아요
실제 이용하신 고객
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
실제 이용하신 고객
2023년 12월에 6박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 1월 7일
Dear Guest, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Wyndham Garden Summerville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. DJ GajjarGeneral Manager
10/10 - 훌륭해요
Edna
가족 여행
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Edna
2023년 12월에 3박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 1월 31일
Dear Edna, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Wyndham Garden Summerville. We look forward to welcoming you back on your next visit!DJ GajjarGeneral Manager
10/10 - 훌륭해요
Lloyd
가족 여행
2023년 12월 30일
좋아요: 직원 및 서비스, 객실의 편안함
Lloyd
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Lloyd, We are happy you chose Wyndham Garden Summerville for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Happy New Year!DJ Gajjar,General Manager
10/10 - 훌륭해요
Penny
2023년 12월 28일
좋아요: 청결 상태
Penny
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Penny,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Wyndham Garden Summerville; we hope to see you again soon. DJ GajjarGeneral Manager
10/10 - 훌륭해요
Fe
가족 여행
2023년 12월 27일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fe
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Fe, Happy Holidays! Thanks for the outstanding rating! We are delighted your time at Wyndham Garden Summerville was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.DJ Gajjar,General Manager
2/10 - 너무 별로예요
George
2023년 12월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
George
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear George, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.DJ Gajjar,General Manager
10/10 - 훌륭해요
Fe
연인과의 여행
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fe
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear Fe, Thank you for choosing Wyndham Garden Summerville. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.DJ Gajjar,General Manager
8/10 - 좋아요
Lloyd
2023년 12월 21일
Lloyd
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear Lloyd, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Wyndham Garden Summerville. We look forward to serving you again in the future.DJ Gajjar,General Manager
8/10 - 좋아요
nick
2023년 12월 17일
Room in poor condition. Peeling paint on doors and ceiling
nick
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Nick, Thank you for choosing to stay at our hotel and for sharing your experience. We regret not meeting your expectations with the room assigned and that you felt it needed updating. We have taken note of your comments as we are continually striving for ways to improve. We appreciate your patience and hope to see you again.DJ Gajjar,General Manager
10/10 - 훌륭해요
Odesser
출장 여행
2023년 12월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
Odesser
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Odesser, Thank you for choosing Wyndham Garden Summerville. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.DJ Gajjar,General Manager
10/10 - 훌륭해요
vincent 님, hampton
단체 여행
2023년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy transaction and stay
vincent
답변 제공: General Manager 님, 2023년 12월 12일
Dear Vincent,Thank you for the great review. We are delighted you were pleased with all the aspects of your stay and had a wonderful time at our property. Thank you again for the compliments, all of us at Wyndham Garden Summerville look forward to your next visit. DJ GajjarGeneral Manager
10/10 - 훌륭해요
Robert
2023년 12월 3일
Robert
2023년 12월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2023년 12월 6일
Dear Robert, On behalf of our team at Wyndham Garden Summerville, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.DJ GajjarGeneral Manager
2/10 - 너무 별로예요
David
가족 여행
2023년 12월 3일
First room was dirty and the bathtub water spout was almost off the wall.
Second room when I opened the door saw a roach. Floor was dirty as well especially in front of the a/c
David
2023년 12월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2023년 12월 6일
Dear David, Thank you for posting a review of your stay. We regret not meeting all of your expectations and are sorry for the concerns you faced in both of your rooms. We will be more diligent in our efforts to provide the clean, comfortable accommodations you should always expect from us. We appreciate your valuable feedback and look forward to your next visit.DJ GajjarGeneral Manager
2/10 - 너무 별로예요
Lisa
연인과의 여행
2023년 11월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not have housekeeping for our entire stay! Had to ask at the front desk every night for towels! They would take them but not leave any! Looked like the floors everywhere hadn’t been vacuumed in a while. 2nd floor hallway smelled like a combination of wet dog and a cat litter box. Breakfast was decent but same every day! Bed wasn’t great. Staff was friendly and tried to help but obviously couldn’t do anything about housekeeping!
Lisa
2023년 11월에 6박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Lisa, Thank you for taking the time to share your thoughts. We sincerely apologize for not meeting your expectations with our housekeeping service policy and for the inconvenience caused due to the cleanliness issues you encountered during your visit. We have shared your comments with the appropriate team to ensure this is not repeated. We have taken additional note of your feedback as we strive to improve our guest experience. We would like to regain your trust and hope you will give us another chance in the future.DJ Gajjar,General Manager
10/10 - 훌륭해요
Michele
2023년 11월 18일
Michele
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Michele, We are thrilled you had an excellent stay at Wyndham Garden Summerville, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.DJ Gajjar,General Manager
6/10 - 괜찮아요
Nicholas
출장 여행
2023년 11월 17일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nicholas
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 19일
Dear Nicholas, Thank you for sharing your review of your time with us. We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon. DJ Gajjar,General Manager
10/10 - 훌륭해요
Lacy
연인과의 여행
2023년 11월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we enjoyed our stay
Lacy
2023년 10월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2023년 11월 8일
Dear Lacy, Thank you for staying at Wyndham Garden Summerville. We enjoyed your kind comments and are glad we exceeded your expectations. Thank you for sharing your review with fellow travelers, and we hope you will revisit soon.DJ GajjarGeneral Manager
10/10 - 훌륭해요
Anna
단체 여행, 반려동물 동반 여행
2023년 11월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was great staff wonderful and pleasant will come again
Anna
2023년 10월에 7박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Anna, We're delighted to hear that you had a wonderful experience during your stay with us. Our dedicated staff takes great pride in providing excellent service, and we're pleased to know that their efforts made your visit enjoyable. We look forward to welcoming you back in the future and continuing to provide you with exceptional service during your next stay. Thank you for your kind words and for choosing Wyndham Garden Summerville.DJ Gajjar,General Manager
4/10 - 별로예요
Christa
2023년 10월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross hotel and not a safe area
The hallway to our room had food matter splattered on the walls. Someone had a pile of bed sheets laying in the middle of the hallway. The hotel was just dirty and not well kept. We also did NOT feel safe. There were people loitering around outside the hotel. There were people just sitting in cars in the parking lot. It was WAY overpriced for the gross state of this hotel. We would never stay here again nor at any wyndham property. Lesson learned!
Christa
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Christa, Thank you for taking the time to share your review. Please accept our sincere apologies for the concerns you had with certain individuals outside our hotel. We are also sorry for the cleanliness issues you encountered during your visit. We will share your comments with our housekeeping staff as we strive to enhance our guest experience. We understand how frustrating these issues can be, and we are very grateful for your patience. You have our assurance that we are working to address such matters as we increase staffing and training. Thank you again for your feedback, and we hope you will consider giving us another chance to show you our commitment to providing exceptional experiences on your next visit to our area.DJ Gajjar,General Manager
10/10 - 훌륭해요
Misty
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was great the area was great it was located in an ideal place
Misty
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Dear Misty, Thank you for sharing your experience during your recent stay at Wyndham Garden Summerville. We're delighted to learn that our associates provided excellent service, and that you found our location to be perfectly situated. Your positive comments about the area are truly gratifying. It's wonderful to hear that you had a great time.DJ GajjarGeneral Manager
6/10 - 괜찮아요
Furden
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Furden
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Furden, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.DJ Gajjar,General Manager
6/10 - 괜찮아요
Antonio
2023년 10월 24일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old, needs overhaul
Antonio
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Antonio, Thank you for taking the time to share your experience. We apologize for disappointing you with the overall look and feel of our property. Your valuable comments will be shared appropriately to ensure a better guest experience going forward and will use them for future improvements. We are sorry your stay was less than perfect and appreciate your patience. We are grateful for your candid comments and hope to have another opportunity to make your next visit a much better experience.DJ Gajjar,General Manager
8/10 - 좋아요
Raynard
2023년 10월 21일
Raynard
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Raynard, We appreciate your gracious rating about your stay at Wyndham Garden Summerville. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.DJ Gajjar,General Manager
10/10 - 훌륭해요
Donald
2023년 10월 19일
Donald
2023년 7월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 9일
Dear Donald, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Summerville, and we look forward to welcoming you back soon.DJ Gajjar,General Manager