This isn't for families. Gave a 4, because I would stay on business. Felt safe. Searched for a room using 2 adults & at the last minute had to bring our child. Confirmation said we could have up to 1 child. We arrived, were welcomed & then informed that "no children" were permitted. It is an all adult facility. This statement always upsets me. My children are not pets I can board somewhere. She let us stay, but told us that the guy next to us gets up at 4 AM, so needs rest. This made us feel like we had to walk on eggshells. There's no staff after 12 pm on Sat & not at all on Sunday (this is referenced on the site). We were traveling 7 hours and would not be in until evening, but the supervisor/grounds keeper kept in touch with us the entire 7 hour drive to the facility. She gave us a short cut and was very very friendly. This is an extended stay facility; like an apartment complex. We could hear walking above. It has a full kitchen. Had I known in advance of the list of 17 rules and steps and list of charges if you did not complete the check out list before you left (Wash dishes, set thermostat, take out trash, wipe counters, put furniture in place, etc), I would have been sure to get a full service hotel. We just weren't up to all of this due to a funeral. It was too stressful added to what our family was going through. If it was not for the nice staff, I would have cried on arrival. A lot was not disclosed when booking. Booking references family-friendly. I cannot agree.