표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1003개 이용 후기 중 451개" "
10 - 훌륭해요
451
평점 8 - 좋아요. 1003개 이용 후기 중 289개" "
8 - 좋아요
289
평점 6 - 괜찮아요. 1003개 이용 후기 중 139개" "
6 - 괜찮아요
139
평점 4 - 별로예요. 1003개 이용 후기 중 71개" "
4 - 별로예요
71
평점 2 - 너무 별로예요. 1003개 이용 후기 중 53개" "
2 - 너무 별로예요
53
8.2/10
청결 상태
8.6/10
직원 및 서비스
7.6/10
편의 시설/서비스
8.0/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
10/10 - 훌륭해요
Jared Daniel
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All in all, I really did not have any complaints about my stay here. I think it's more of note when there IS a problem, so let me then say that the staff was great about everything and made the stay seamless and painless. Also, the rooms are generously large and the food is quite good. I would happily stay again.
Jared Daniel
2024년 4월에 3박 숙박함
답변 제공: AGM 님, 2024년 4월 16일
Thank you very much for the wonderful review! I'm glad to hear that your stay was comfortable, and that our staff were able to make such a great impression. I'll be sure to pass along the compliments to them so that they know they're doing a good job. We do hope to welcome you back again in the future!
10/10 - 훌륭해요
Alisha
아이를 동반한 가족 여행, 가족 여행
2024년 4월 12일
this was one of the best stays ever for me and my family! They are very genuine family oriented, prepared a hot breakfast every morning and clean linen everyday. Not to mention the friendliness of ALL staff! Highly recommended. Job well done.
Alisha
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 12일
Thank you so much for the wonderful review! It was a pleasure having you and your family stay with us and we hope you'll come back and visit again! I'll be sure to pass along the comments to my staff and let them know that they're doing a great job. Thank you again!!!
10/10 - 훌륭해요
Cyndi
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cyndi
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 13일
Thank you for your wonderful review! I'm glad that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!
10/10 - 훌륭해요
Ron
2024년 4월 10일
Everyone at the facility were awesome! I will definitely stay there again.
Ron
2024년 4월에 3박 숙박함
답변 제공: AGM 님, 2024년 4월 10일
Thank you so much for your wonderful review!! We really appreciate it, and are happy to hear that you enjoyed your stay. I'll be sure to pass this along to my staff so they know they're doing a great job. We look forward to seeing you again!
8/10 - 좋아요
Thomas 님, Charleston
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
Thomas
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 10일
Thank you for taking the time to review our hotel! We're thrilled to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!
4/10 - 별로예요
ken
단체 여행, 출장 여행
2024년 4월 6일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No room service in 3 days. Had to go to the lobby for clean bath towels. Had hair from previous guest in tub/shower. People smoking just outside hotel entrance. Pair of used underwear in hallway outside of our room. We have stayed here several times. Hotel has really went downhill since.
ken
2024년 4월에 3박 숙박함
답변 제공: AGM 님, 2024년 4월 6일
We appreciate you writing a review for our hotel, but regret that we failed to meet your expectations. I'm sorry for the issues you experienced regarding housekeeping services, our cleanliness, and the behavior of other guests. I reviewed your information and couldn't find where any of these issues were brought to our attention so that we could have the opportunity to correct them. Regarding our housekeeping services, they are provided on request as displayed on the sign during check-in. Guests may ask for service everyday, somedays, or not at all. This was created in an effort to promote guest's freedom and enhance privacy efforts for those that don't wish to be pestered. Smoking across from the loading bay is our dedicated smoking area, however if any guests are bothered by this we encourage them to reach out to the front desk agent on duty, and we will gladly ask guests to go further from the hotel to correct this. Again, I apologize for the issues you experienced, and I will work with the General Manager and Housekeeping Supervisor to deduce different ways which we can better accomodate our guests going forward. We appreciate all feedback, and will use it to improve the experience. We love our return guests, and we're happy to hear that you have stayed often. We hope that we haven't lost your future business, and that you'll give us an opportunity to make things right going forward.
10/10 - 훌륭해요
Cenita
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We was in a great spot, we had all the stores and restaurants the staff was friendly, as well as the breakfast in the mornings were so good ty for this great experience
Cenita
2024년 3월에 4박 숙박함
답변 제공: AGM 님, 2024년 4월 6일
Thank you so much for your wonderful review!!! We're thrilled to hear that you enjoyed your stay, and were particularly impressed by our location and staff. I will pass along the compliments to each of them, and we're extremely grateful that you chose our location. We hope that we have the opportunity to welcome you again in the future!
10/10 - 훌륭해요
Cj
단체 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great, it was quiet, room was clean and all staff members were super friendly.
Cj
2024년 3월에 5박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and were particularly satisfied with the breakfast options and our staff's hospitality! We hope that you'll stay with us again in the future, and thank you again for the wonderful review!
10/10 - 훌륭해요
Lisa
2024년 3월 30일
Lisa
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 19일
Thank you for taking the time to write a review of our hotel, and we appreciate the wonderful score! We're happy you enjoyed your stay and we hope to have the opportunity to welcome you back again in the future!
8/10 - 좋아요
Raul
단체 여행, 출장 여행
2024년 3월 28일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
convenient
Raul
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 1일
Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and hope that you'll visit with us again in the future so that we can provide an even better experience going forward. Thank you for your business!!
10/10 - 훌륭해요
Suresh
2024년 3월 26일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
Suresh
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 26일
Thank you for taking the time to write a review of our hotel. We greatly appreciate the positive review, and we're glad to hear that you enjoyed your stay! We hope that you'll return to us again in the future, should your travels ever bring you back to Charlotte, NC.
8/10 - 좋아요
Loukouman
2024년 3월 26일
좋아요: 청결 상태
Loukouman
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 27일
Thank you for taking the time to write a review of our hotel! We appreciate the feedback, and are happy to hear that you enjoyed your stay. We hope that you'll return to us in the future so that we can provide an even better experience ahead!
4/10 - 별로예요
YOUNGMO
2024년 3월 26일
별로예요: 숙박 시설 상태 및 시설
YOUNGMO
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 27일
Thank you for writing a review of our hotel. We apologize for your lackluster experience and failing to meet your expectations. We hope that you'll return in the future and provide us another opportunity to exceed those expectations.
6/10 - 괜찮아요
Stephanie
가족 여행
2024년 3월 25일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Common areas were tired. Lobby furniture stained and worn. We had a late check-in, and the front desk staff was nowhere to be found!
Stephanie
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 26일
Thank you for taking the time to write a review of our hotel. We appreciate the feedback and apologize for the issues you experienced. I am happy to report that we are due for a renovation in the near future, and are excited to get a fresh design and new furniture! Regarding your experience with the staff, I apologize for the wait. I can see that you arrived around 12:15am, and during those times we have one staff member on duty. With that in mind, there are times where they must step away to assist other guests, or do routine parking lot and building checks for everyone's safety and security. I will address the concern with him directly to ensure that in the future, he is returning to the desk as promptly as possible. We hope that you'll stay with us again in the future so that we may provide an even better experience going forward! Thank you again for your feedback!
8/10 - 좋아요
Ammondo
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom had some cracks at the top not an bad hotel check was easy nice hotel over all would stay again
Ammondo
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 21일
Thank you for taking the time to write a review of our hotel. We appreciate your feedback, and apologize for the issue with the ceiling. I will have maintenance look into this further. We're happy to hear that you enjoyed your stay, and look forward to welcoming you again in the future!
8/10 - 좋아요
Jose 님, Toronto
아이를 동반한 가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great place for a great value. Breakfast was varied and tasty, our daughters loved it. Room is clean, but the keycard kept giving me issues. My only complaint is that the pool was closed, even though it is advertised, and it's an indoor pool.
Jose
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 19일
Thank you so much for your review of our hotel! We're thrilled to hear that you enjoyed your stay, and we'll be sure to specifically recognize the breakfast attendant. We apologize for the issue regarding the pool and your keycards. The pool is listed as indoor seasonal across all websites. Sometimes this can be located in some easy to miss places, and we apologize for the miscommunication. As for the keycards, we had quite a few complaints regarding these and have ordered replacement keycards that should address these issues. From time to time we get a bad batch, and I believe the last one was. Again, thank you for your review and your feedback. We hope that you'll stay with us again in the future so that we may provide an even better experience!
8/10 - 좋아요
Luis
2024년 3월 15일
Luis
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 4일
Thank you for taking the time to write a review of our hotel! We appreciate you staying with us, and we're happy to hear that you enjoyed your stay. We hope you'll return again in the future!
10/10 - 훌륭해요
Janet 님, Lexington
단체 여행
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay
Janet
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 15일
Thank you for taking the time to review our hotel, and I'm happy to hear you enjoyed your stay with us! We hope you'll visit us again in the future and allow us to provide an even better experience!
8/10 - 좋아요
Whitney
아이를 동반한 가족 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice for a one night stay.
Whitney
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 15일
Thank you for taking the time to review our hotel, and I'm happy to hear you enjoyed your stay with us! We hope you'll visit us again in the future and allow us to provide an even better experience!
8/10 - 좋아요
Sarah
아이를 동반한 가족 여행, 출장 여행
2024년 3월 5일
좋아요: 직원 및 서비스
The rooms were a little dirty. I’ve stayed at other country inns and this one by far is not what I typically expect to see cleanliness wise. I forgot the guys name that was checking us in he was a white gentleman and very friendly. I felt so bad for him he was hustlin answer calls and checking a whole lobby full of people in. Might I add he was by himself. I think that poor management they should have him some help. Breakfast was ok your typical continental breakfast
Sarah
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for your review of our hotel, and we apologize for the issues you experienced during your stay. I will speak with our housekeeping staff and management team to address the concerns regarding our overall cleanliness, and coordinate with maintenance to further assist. We appreciate your feedback, and we will use it to further improve our hotel and every guest's experience when they stay with us. Regarding the employee who checked you in, I will pass along the compliment to him and speak with the management team regarding the lack of assistance that evening. Please do not hesitate to reach out to us if you have anymore comments or concerns, and we hope to have the opportunity to welcome you back again in the future!
2/10 - 너무 별로예요
Lee
2024년 3월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lee
2024년 2월에 3박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for taking the time to write a review of our location. We apologize that we were unable to meet your expectations during your stay. We hope you have a wonderful day and return in the future so that we can provide an exceptional experience!
10/10 - 훌륭해요
Elissa
아이를 동반한 가족 여행
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and family friendly!
Elissa
2024년 2월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 3일
We really appreciate you taking the time to write a review regarding your stay with us! I’m thrilled to hear that you enjoyed your stay, and were particularly pleased with our convenience and family friendly atmosphere. We pride ourselves on being a welcoming place for all, and we thank you for the kind feedback. We look forward to seeing you again in the future!!
8/10 - 좋아요
angeli
아이를 동반한 가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near to the highway
angeli
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 26일
Thank you for taking the time to review our hotel! We’re happy to hear that you enjoyed your stay with us and particularly enjoyed our location. We hope to welcome you back again in the future!
10/10 - 훌륭해요
Jennifer
2024년 2월 26일
Jennifer
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 21일
Thank you for taking the time to write a review of our hotel. We appreciate your wonderful review and we're thrilled to hear that you enjoyed your stay with us! We hope you'll return to us again in the future!
8/10 - 좋아요
Jacquanus
출장 여행, 가족 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You will like it
Jacquanus
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 26일
Thank you for taking the time to review our hotel. We really appreciate your feedback, and I’m happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in the future!
10/10 - 훌륭해요
Twana
연인과의 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in, room was very clean!! Very Satisfied
Twana
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 19일
Thank you for writing a review of our location! We're thrilled that you enjoyed your experience with us. We pride ourselves on making the check-in process as seamless and quick as possible for all guests. I'll pass along the comments regarding our cleanliness to our Housekeeping Staff. Thank you again, and we hope to welcome you back in the future!
10/10 - 훌륭해요
Jacqueline
2024년 2월 19일
좋아요: 청결 상태
Jacqueline
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 20일
Thank you for taking the time to reveiw our hotel! We're thrilled that you enjoyed your stay with us enough to leave a positive review. We pride ourselves on building relationships with our guests and having repeat visitors. We hope you'll give us the opportunity to welcome you again in the future!
6/10 - 괜찮아요
Yi 님, Yorktown
2024년 2월 18일
좋아요: 청결 상태
Breakfast is not very good.
Yi
2024년 2월에 3박 숙박함
답변 제공: AGM 님, 2024년 2월 19일
Thank you for taking the time to write a review of our location. We are sorry to hear that you were not satisfied with our breakfast offering. We value the feedback we receive from our guests, and strive to improve every future guests experience. We will work with our suppliers and corporate to improve our selections. We hope to have the opportunity to welcome you back in the future!
10/10 - 훌륭해요
Diane
연인과의 여행
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay, the staff were excellent and helpful, the room was clean and the bed was very comfortable !
Diane
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 16일
Thank you for your review of our hotel! We're glad to hear that you enjoyed your stay and that our staff highlighted your trip. I will pass along the compliments to my team, and we hope to have the opportunity to welcome you back in the future!
10/10 - 훌륭해요
Breanna 님, Hepzibah
단체 여행
2024년 2월 14일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location
Breanna
2023년 12월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 14일
Thank you for taking the time to leave a review for our hotel! We're grateful that you chose us for your travel needs, and are happy to hear that you enjoyed your stay and the location of our property. We hope to have the opportunity to welcome you back again in the future!
10/10 - 훌륭해요
Jorge
2024년 2월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
Jorge
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 13일
Thank you for taking the time to review our hotel. We're thrilled to hear that you enjoyed your stay and we hope to have the opportunity to welcome you back to Charlotte, NC in the future!
2/10 - 너무 별로예요
Jeffrey
2024년 2월 11일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Jeffrey
2024년 2월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 8일
Thank you for taking the time to write a review of our hotel. We apologize for failing to meet your expectations during your stay. I hope to have the opportunity to host you again in the future, so that we may provide an excellent experience.
10/10 - 훌륭해요
Meliza 님, Caguas
가족 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and friendly staff
Meliza
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 10일
Thank you so much for taking the time to review our hotel! We're thrilled to hear that you enjoyed your experience, and that our staff were able to highlight your trip to Charlotte, NC. We hope to welcome you back again in the future.
10/10 - 훌륭해요
Laurie
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I spent 4 nights. Very clean, good variety at breakfast. This will be the place I stay every time I go!!
Laurie
2024년 2월에 4박 숙박함
답변 제공: AGM 님, 2024년 2월 6일
Thank you so much for review of our hotel! We're thrilled to hear that you enjoyed you experience with us. I will pass on the positive feedback to our breakfast staff, and we look forward to welcoming you again in the future!
8/10 - 좋아요
Shenise
2024년 2월 4일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall…. Great stay
Shenise
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for your review of the Country inn and Suites, Charlotte university area. We hope that you are doing well and will come back to see us again in the future.
10/10 - 훌륭해요
Johnelle
아이를 동반한 가족 여행
2024년 2월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The two guys at the front desk staff were so polite and hospitable. We had to request a larger room and they made the transition so seamless and easy. Will definitely be staying here again!
Johnelle
2024년 1월에 1박 숙박함
답변 제공: Eric 님, 2024년 2월 4일
Thank you so much for your review, Johnelle! We appreciate you choosing us to accommodate your stay, and we're thrilled to hear that you enjoyed your experience. I've shared the positive feedback with the other agent who assisted you during check-in. We look forward to welcoming you to Charlotte, NC again in the future!
10/10 - 훌륭해요
Paula
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paula
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 31일
Thank you for your review of the Country inn and Suites, Charlotte university area.
10/10 - 훌륭해요
Ashley
연인과의 여행
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
STAFF CHECKED ME IN AND OUT QUICKLY AND GREAT CUSTOMER SERVICE SKILLS FROM THE 3-11pm, 11pm-9am and then 9-3pm shift.
Ashley
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 31일
Thank you so much for your amazing review of the Country inn and Suites, Charlotte university area. We are so pleased to hear that our staff made you feel welcomed and comfortable during your stay. We will be sure to let them know that they are doing a wonderful job. We hope you are doing well and we hope to see you again in the future.
10/10 - 훌륭해요
Ashley
연인과의 여행
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the front desk was very friendly. They both had amazing customer service skills.
Ashley
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 28일
Thank you for your amazing review of the Country inn and Suites, Charlotte university area.
10/10 - 훌륭해요
Jacquanus
연인과의 여행, 출장 여행, 가족 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place make you feel at home
Jacquanus
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 28일
Thank you so much for your kind words about the Country inn and Suites, Charlotte university area. We are so pleased to hear that you felt welcomed and comfortable during your stay with us. We hope you are doing well and we look forward to seeing you again in the future.
10/10 - 훌륭해요
Pauline
연인과의 여행
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Clean room!
Pauline
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 21일
Thank you for your review of the Country inn and Suites, Charlotte university area. We are very glad that you enjoyed your stay with us.
10/10 - 훌륭해요
Andrea
2024년 1월 20일
Andrea
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 22일
Thank you so much for your amazing review of the Country inn and Suites, Charlotte university area. We are very glad that you enjoyed your stay with us, We will be sure to let our staff know that they are doing a great job.
4/10 - 별로예요
Natasha
연인과의 여행
2024년 1월 16일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I called before booking to make sure they had a spa room open. We just moved a full house and wanted to relax. Night crew gave me a room with broken spa even after asking AGAIN at the counter during paying my deposit if we had a working spa room. I drove an hour and a half for these specific amenities, only to not even have what we booked for. The nice lady “Danielle” whom I spoke to initially assured me she was on the case. Was very apologetic and helpful.
Natasha
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 17일
Thank you for your review of the Country inn and Suites, Charlotte university area. We are very sorry about the mix-up and you getting a room that was not in working order. I am very happy that I was able to help you and remedy the situation. I hope you are doing well and will give us a chance to redeem ourselves in the future.
8/10 - 좋아요
Jacquanus
연인과의 여행
2024년 1월 16일
좋아요: 편의 시설/서비스
They was nice and fast
Jacquanus
2024년 1월에 2박 숙박함
답변 제공: AGM 님, 2024년 1월 16일
Thank you for your review of the Country inn and Suites, Charlotte university area.
10/10 - 훌륭해요
Kisha
가족 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed my stay, friendly stall clean hotel
Kisha
2024년 1월에 2박 숙박함
답변 제공: AGM 님, 2024년 1월 16일
Thank you for your review of the Country inn and Suites, Charlotte university area. We hope that you doing well and we look forward to seeing you again in the future.
8/10 - 좋아요
Victor
2024년 1월 14일
좋아요: 청결 상태, 편의 시설/서비스
Victor
2024년 1월에 2박 숙박함
답변 제공: AGM 님, 2024년 1월 15일
Thank you for your feedback about the Country inn and Suites, Charlotte university area.
8/10 - 좋아요
Tyree
2024년 1월 14일
Tyree
2024년 1월에 2박 숙박함
답변 제공: AGM 님, 2024년 1월 15일
Thank you for your review of the Country inn and Suites, Charlotte university area. We are so glad to hear that you enjoyed your stay with us. We hope you are doing well and we hope to see you again in the future.
8/10 - 좋아요
Patricia
2024년 1월 14일
Patricia
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 15일
Thank you for your review of the Country inn and Suites, Charlotte university area. We hope you are doing well and we look forward to seeing you again in the future.
8/10 - 좋아요
Randall
단체 여행
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Randall
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 11일
We appreciate your generous review of the Country Inn and Suites Charlotte University Area, we are grateful that you chose us for your travel needs and hope to welcome you again in the future.
6/10 - 괜찮아요
Frank
가족 여행
2023년 12월 21일
좋아요: 편의 시설/서비스
Frank
2023년 12월에 1박 숙박함
답변 제공: AGM 님, 2024년 1월 5일
Thank you for your review of the Country inn and Suites, Charlotte university area.