고급 침구, 다리미/다리미판, 유아용 침대, 간이 침대
예약 가능 여부 확인

이코노 로지 인 & 스위트 매튜스 - 샬럿 여행 후기

2 out of 5
이코노 로지 인 & 스위트 매튜스 - 샬럿
1938 Moore Rd, Matthews, NC

이용 후기

5.4
평점 10 - 훌륭해요. 245개 이용 후기 중 26개" "
평점 8 - 좋아요. 245개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 245개 이용 후기 중 55개" "
평점 4 - 별로예요. 245개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 245개 이용 후기 중 65개" "

6.0/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Tavaris

.
2024년 3월에 5박 숙박함
답변 제공: FD 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ECONOLODGE

8/10 - 좋아요

Jeffrey

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The clerk overcharged me for the deposit by $125.00. He assures me it will be refunded, but I wasn't pleased by his response.
2024년 3월에 2박 숙박함
답변 제공: Customer service 님, 2024년 3월 14일
Hello, apologies for overcharged deposit but we have released the deposit it was an authorized only it might take few days. Hope you enjoy your stay Thank you

6/10 - 괜찮아요

Ryan

출장 여행
Average for a 1 night stay
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ECONOLODGE

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean. The linens and towels were so white and clean. Definitely worth a visit.
2023년 11월에 1박 숙박함
답변 제공: customer service 님, 2023년 11월 23일
Thank you for recent stay at Econo Lodge Inn & Suites Matthews - Charlotte.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,econo lodgecustomer serviceEcono Lodge Inn & Suites Matthews - Charlotte

8/10 - 좋아요

David

2023년 11월에 1박 숙박함
답변 제공: customer service 님, 2023년 11월 23일
Thank you for recent stay at Econo Lodge Inn & Suites Matthews - Charlotte.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,econo lodgecustomer serviceEcono Lodge Inn & Suites Matthews - Charlotte

6/10 - 괜찮아요

Desmond

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Customer
The first room look old haunted room 2 room look better it was a smoker room it looks scary 😳 I won't go back curtains look like it haven't been wash in years dirty wash cloths was left on the shower lamp look like it came out of a horror movie no table phone look like you might catch a disease will not go back. Bed had a cigarette burn in the blanket.
2023년 8월에 7박 숙박함
답변 제공: custmer service 님, 2023년 11월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites Matthews - Charlotte.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,econo lodgecustomer serviceEcono Lodge Inn & Suites Matthews - Charlotte

10/10 - 훌륭해요

liwei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 7월에 1박 숙박함
답변 제공: Econolodge Inn & Suites Matthews,NC 님, 2023년 11월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites Matthews - Charlotte.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,econo lodgecustomer serviceEcono Lodge Inn & Suites Matthews - Charlotte

4/10 - 별로예요

Marcus

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The place smelled really bad and the staff was quite rude. I checked in at a time and I wasn’t told about guest being added it was a last minute reservation. I told him it was two of us I didn’t have issue for paying for my guest that was staying there. I do have a problem with family coming to see me and they charging me an extra $20 for having family come see me that didn’t stay the night. The internet kept kicking me off for the time I was there I couldn’t stream a full movie without it kicking us off the servers. The mini fridge was broken and the microwave took forever to heat up the food. Finally I had the privacy tag on the door meaning I have having some adult time in the room that morning. The “manager” comes to the door and knocks and I replied with “we are busy right now come back later” because we were naked. He, the “manager”, kept knocking forcing us to come to the door, and I came to the door and said “sorry we don’t need room service.” To which he replied “ okay but I still need to do a FULL WALKTHROUGH of the hotel. Now take it I didn’t see him do that with any other apartment, and I had a privacy tag on the door which wasn’t very private at all. With my significant other naked under the sheets because he wouldn’t leave us alone. I will never in life recommend this hotel to any of my friends or family and I hope nobody thought they could have a romantic get away here because these people invade your privacy.
2023년 5월에 3박 숙박함
답변 제공: econo 님, 2023년 6월 5일
Thank you for staying 3 nights with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectationSincerely,ECONOLODGE

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE BED HAS BED BUGS and the sheets are peed all over . Horrible
2023년 3월에 1박 숙박함
답변 제공: Jim 님, 2023년 3월 9일
hank you for taking the time to complete our online survey regarding your recent stay at our hotel.We have confirm with our pest control company and verified that there was no bed bugs in the room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ECONOLODGE

8/10 - 좋아요

Cordell

2023년 2월에 3박 숙박함
답변 제공: jim 님, 2023년 3월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ECONOLODGE

4/10 - 별로예요

Amber

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs lots of updating !
2023년 2월에 1박 숙박함
답변 제공: jim 님, 2023년 3월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ECONOLODGE

2/10 - 너무 별로예요

Antwyon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

8/10 - 좋아요

argie

가족 여행
별로예요: 편의 시설/서비스
The bed was uncomfortable too soft and sunk too far down when I layed down. Sound like I was laying in straw.
2022년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
South east of Charlotte
The room is very nice. The king bed on the other hand needs to be replaced. Springs poke you and the form no longer flat but a bowl. …. And the heat doesn’t work on the unit. So, we weren’t as warm as we wanted. We travel often for work and would still book here because of how clean it is and the staff being nice. Hopefully new mattresses will be onsite by then. Even a $400 hybrid bed in a box would be great.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Sion 님, Apex

가족 여행
좋아요: 직원 및 서비스
The manager and staff were very nice and helpful. The rooms had been partially updated but the bathrooms and ceiling finishes (peeling drywall, dated bathtub and fixtures, toilet that rocked back and forth) needed to be replaced ASAP
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Juventina

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was disappointed the front desk looked like it was in good shape but then you go to the rest of the establishment ts poor managed. The rooms air conditioning was off so it was very hot and it did not cool the room all nigh the room had a weurd smell in it!l
2022년 7월에 1박 숙박함

4/10 - 별로예요

Mariana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bad looking very old
2022년 6월에 2박 숙박함

4/10 - 별로예요

Lean antonio pocasangre

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
El depocito que piden en otros hoteles no lo piden y tienen mejor servicios
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

4/10 - 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Jean Rene

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Heather

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Jaime

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff were a bit rude and demanded a retainer which is understandable but a bit extreme but over all was okay stay !
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

kareshia

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Nawid

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Jadericka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함

8/10 - 좋아요

Sheilah R. 님, Aliquippa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very helpful
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
funeral trip
My brother passed away, and this location was close to where I had to go . Older hotel but still nice
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

cheryl

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for an overnighter.
Place a clean and quiet for a Saturday nite. Everything was booked, had to find something on the fly. Not my usual kinda place and reviews almost scared me off but I was pleasantly surprised at how quaint but tidy the rooms were. Floors is new LVP and tiled bathroom. Water pressure great and plenty of HW. Beds are spring but relatively comfortable. Pillows small but not tiny. A/C heat pump worked as it should, although an older version, so on the loud side. It was perfect for what I needed, a place to rest overnight before heading back to Georgia.
2021년 10월에 1박 숙박함

4/10 - 별로예요

Chavone

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Massive potholes on the way in. Old, dingy, broken down MOtel. Stay maybe 5 hours before i left because there was nothing comfortable about the place. Gave me Sam and Dean vibes but worse.
2021년 10월에 1박 숙박함

4/10 - 별로예요

William

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함

8/10 - 좋아요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Lowest prices an ty
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Jermaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great experience
2021년 7월에 2박 숙박함

2/10 - 너무 별로예요

Avery

2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good location. Easy in and out. Plenty of shopping and restaurants close by.
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s was a den of iniquity and I was promised a voucher and have yet received it from Expedia. I couldn’t even stay it was so shady and informed front desk of my decision 30 minutes after checking in. The hotel said they weren’t going to charge me until they were sure to have cleared all my money from expedia and then denied it refund......Horrible horrible unless you want drugs and drug sex with hooker, meth dealers etc. in which case 5stars. ended up wood spring suits across the street safe parking lot clean and a relief.
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스
clean up exterior please
Friendly staff, clean room. Hotel exterior and parking lot are awful. Poor lighting, potholes, junk scattered about.
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
$25 per pet deposit $25 deposit on room other guests were loud and obnoxious. Desk clerk was rude.
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
It was ok... I wouldn’t stay here again! It was overpriced.
2021년 3월에 1박 숙박함

4/10 - 별로예요

Jackie 님, St. Louis, MO

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was old and run down. It looked dirty and dingy all over.
2020년 7월에 4박 숙박함

10/10 - 훌륭해요

Joel 님, Houston

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were huge holes in the parking lot, I know I hit 2 of them, of course I couldn't see them it was very dark and raining.
2020년 6월에 1박 숙박함

8/10 - 좋아요

Erik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
WORST PLACE I EVER STAYED
The rooms were very old. Paint was coming off the ceilings and there were stains all over the walls. There was dirt and mold surrounding the entire entry door and at the bottom of the shower curtains. The room had a nasty damp smell to it and the Front Desk worker was saying that was the only pet room available. Fortunately we were able to switch to a room that was a little bit cleaner with less mold but still was not comfortable staying there. I slept on top of the bedding with blankets that I had brought with me. The pictures online are nothing like the actual hotel. I dont even know how that hotel is still open and running
2020년 6월에 1박 숙박함