책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

베스트 웨스턴 플러스 파인빌-샬럿 사우스 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 414개" "
평점 8 - 좋아요. 1002개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 144개" "
평점 4 - 별로예요. 1002개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 106개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 여행
전체적으로 청결도와 서비스 상태가 좋은편이라 생각 됩니다.
2021년 7월에 1박 숙박함

8/10 - 좋아요

Jeong min

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Bernard

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bien situé et propre; petit déjeuner très bien . Mais la chambre a l’extrémité au quatrième avec un ascenseur très lent ,cafetière défectueuse , Bon , rien de trop grave , rapport qualité prix acceptable .
2024년 4월에 1박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every one nice coffee way to strong elevator very slow stuff spilled all over elevator
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Victoria

2024년 3월에 3박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Corbin 님, Charlotte

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The runs are clean and affordable, the breakfast was enjoyable and the options surrounding made it worth it
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nalvis

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robin

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a pleasant stay while passing thru North Carolina from Ontario, Canada. Hotel was clean, staff were pleasant and friendly and breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 6일
Thank you for your kind words! Were glad to hear your stay was pleasant! We hope you will use us again for your next destination vacation!

2/10 - 너무 별로예요

Alan

They don't clean while you stay. And the filters of the ac is nasty and it's just a dirty environment for the price.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
We do offer full cleaning after the third day. If you should need anything for the room, it is always available. We post this and state this at check in. The AC filters are cleaned after every check out in each room.

6/10 - 괜찮아요

karen 님, charlotte

연인과의 여행
Elevator did not work. Musty smell in room
2024년 2월에 2박 숙박함

8/10 - 좋아요

Yana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean and close to shopping
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jose

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mackenzie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price and good breakfast.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how there were so many dining and grocery options within 2 miles of the property and there was a green loop across the street.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Kyle

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Karina 님, Chapel Hill

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We had a very bad experience with the hotel and staff. First of all, there was no one to check us in when we got there. There were other people waiting besides us to check in. We had to wait a long time until staff came to check us in. Then we were told that they no longer had double beds which is what we booked. We were told they would give us two King bed bedrooms instead but then another front desk worker came and said they couldn’t do that. Eventually, we were accommodated but after about an hour of going back and forth. The next day we went to breakfast at 7am and there was nothing available/ready, not even coffee. Very unprofessional staff and nothing what the website states.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 5일
Thank you for your comments and concerns. We apologize for your experience and will review/ solve each item quickly. Breakfast was delayed due to our Breakfast Attendant being in a serious car accident. We tried our best to have a replacement come in to help. Our goal is to provide the best service and accommodations to every Guest. Sometimes we have to help other guests in need or deal with situations out of control. In these situations, we try to solve them quickly and professional. We hope you will try us again and give you that exceptional experience.

2/10 - 너무 별로예요

Lennox

별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Our apologies if you did not receive the best service and accommodations. We hope you will try us again so we can show you our superior service and accommodations.

2/10 - 너무 별로예요

jill

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
We apologize for your experience based on your score. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

2/10 - 너무 별로예요

tony

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Our apologies for not having hot water on your date of stay. In business and life, things happen out of our control. We strive to fix things as quickly as possible and hope for patience for this uncommon issue.

6/10 - 괜찮아요

Samantha

좋아요: 청결 상태
Defi
2024년 1월에 3박 숙박함
답변 제공: jesus 님, 2024년 1월 26일
huh?

2/10 - 너무 별로예요

Rob

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property didn’t have hot running water and wasn’t made aware
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Our apologies for not having hot water available on the day of your stay. Sometimes weather or things happen out of control, but we try our very best to fix circumstances that arise. We hope you will visit again so you will experience excellent accommodations.

8/10 - 좋아요

Inqunayacheny

8/10 - 좋아요

AUNA

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
YELLING CHILD!
It was a good stay. There was a child yelling in the halls all night (from about 12:00a-5:00a). It woke me up a few times. There were signs of debris in the hallways. It was just a single night for me.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jelea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and clean. Check in was easy and swift and the breakfast was good! Would definitely come back.
2024년 1월에 2박 숙박함
답변 제공: matt 님, 2024년 1월 13일
Thank you for your kind words! And we are glad to hear you will use us again for your next destination vacation!

2/10 - 너무 별로예요

Lateasha

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Our apologies if your stay was not satisfactory. We strive to have the best accommodations and service. I hope you will try us again so we can offer the best for you.

6/10 - 괜찮아요

Alexus

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Property was fine. Our room was not very clean. There was a cup of old urine on top of the closet and the floor was not vacuumed at all. You are not allowed service on your room unless you have been there for longer than a week which is weird. I wanted new sheets but could not ask for them after seeing no housekeeper and when I did she didn’t hear us bc she was on the phone. Our fire alarm ran out of battery and chirped every few minutes. When asking the front desk for a replacement, he said he’d send someone up but after 30 minutes no one came and we replaced them ourself. As someone who works as a front desk receptionist for a hotel, it’s not hard to get up and change it yourself. Overall, the stay is fine if ur not worried about small stuff.
2024년 1월에 5박 숙박함
답변 제공: Matt 님, 2024년 1월 13일
Were sorry to hear about the urine cup, we will work with our housekeepers to better clean the room. As far as servicing the room there is modified housekeeping, every 3 days there will be a full service if you are here multiple days. Towels and sheets and linens stuff like that are available at the front desk. We hope you will use us again for your next destination vacation! thanks

10/10 - 훌륭해요

Lorie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 편의 시설/서비스
Thanks for a great stay
2023년 12월에 4박 숙박함
답변 제공: matt 님, 2024년 1월 13일
Youre very welcome! We hope you will use us again in the near future for your next destination vacation.

8/10 - 좋아요

Lorie

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaness
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Griselle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 11박 숙박함

8/10 - 좋아요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE LOCATION TO EVERYTHING
2023년 12월에 4박 숙박함

8/10 - 좋아요

Geraldine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tips
We enjoyed staying at your hotel, nicely updated and easy check in. Breakfast was very good, I just wish there was a tip jar for the gal who takes care of this. I asked where it was last Friday. I gave her a tip and it put a smile on her face. When checking out, I mentioned to the attendant why there isn’t a tip jar, as so many places have one. On my return trip, I stayed at your hotel, and breakfast was very nice, but no tip jar. Again I tipped the gal and asked why no tip jar. You’re gal who checks people in was there getting her breakfast and nothing was mentioned why. When I checked out, I said something in regards to that tip jar, her explanation was-management issue. Please, it’s the holidays, these gals are up early fixing us a hot breakfast, making sure everything is clean, and replenished. Maybe no one will have the money to tip, but some do appreciate getting a FREE breakfast and will. Thank you😊
2023년 12월에 1박 숙박함

8/10 - 좋아요

Zakary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good location to food options. Reasonably priced. And clean.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Sharai

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Dontonique

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Thank you for your comments and concerns. We apologize for your experience. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

4/10 - 별로예요

Kayla

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately we did not have the best stay. Our refrigerator didn't work, the gym equipment didn't work, the hair dryer was sticky, the shower & toilet made extremely loud noises that did not sound good at all, there was an old soap bar left in the shower from a previous guest. A lot of things led me to believe they don't do a thorough cleaning after guests leave. Yall need better housekeepers.The front desk staff was extremely friendly which was a major plus and the only plus, aside from convenient location.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Thank you for your comments and concerns. We apologize for your experience and will review/ solve each item quickly. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

10/10 - 훌륭해요

kevin

2023년 12월에 1박 숙박함

4/10 - 별로예요

Preston

별로예요: 직원 및 서비스
I stayed from Friday afternoon until monday morning, and housekeeping could not clean my room or empty my trash even once
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
We post at the front desk and explain at check in we are a Green Hotel and there is no service to the room. If you should need linens replaced, we can have housekeeping come to your door or in the evening stop by the front desk. If you are here more than 3 days, you can request service.

6/10 - 괜찮아요

Raul

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함