리셉션

홈우드 스위트 바이 힐튼 샬럿 발렌타인, 노스캐롤라이나 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 714개 이용 후기 중 503개" "
평점 8 - 좋아요. 714개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 714개 이용 후기 중 35개" "
평점 4 - 별로예요. 714개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 714개 이용 후기 중 25개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean environment. Staff are very friendly.
2024년 3월에 1박 숙박함
답변 제공: Homewood Family 님, 2024년 3월 25일
Thank you for giving us your feedback. We are so glad you found the property to your liking and the staff. We hope to have you'll back.

6/10 - 괜찮아요

Marcos

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I did not like the breakfast. raw eggs, sour orange juice and not many options.
2024년 2월에 1박 숙박함
답변 제공: Homewood Family 님, 2024년 2월 5일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will consider your comments as we continually work to improve our guest experience.

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What i liked most about my stay was the room was clean and the beds were comfortable. The staff was friendly and great.
2023년 12월에 1박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 9일
Thank you for providing your feedback. We are so glad to hear how much you enjoyed your room and found the staff great. We hope to have you'll back.

10/10 - 훌륭해요

Joachim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 15박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 9일
Thank you for giving us your feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Lamar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 8일
Thank you for giving us your feedback. We are so glad you enjoyed your stay hope to have you'll back.

8/10 - 좋아요

Rodrigo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Breakfast could be better.
2023년 12월에 3박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 8일
Thank you for giving us your feedback. We are so glad you enjoyed your stay and found the location great.

2/10 - 너무 별로예요

Jayla

2023년 12월에 1박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 2일
Jayla, Thank you for taking the time out to give us your honest feedback. Although no additional information was provided, we are saddened to have fallen short of your expectations. We take pride in our work and all suggestions here are taken into high consideration. Thank you again for your honest feedback we will work diligently to make better guest experiences.

10/10 - 훌륭해요

Ashley

가족 여행
Although paying for the property ahead of time, I was double charged when asked to put my card on hold for incidental fees. After one phone call, the issue was straightened out. Room and property were clean. Breakfast was good too, different hot options changed daily. Overall, enjoyed my stay.
2023년 12월에 5박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 2일
Ashley, Thank you for taking the time out to give us your honest feedback. We do apologize for the inconvenience at the beginning of your stay but were happy to see that it was fixed and we were able to accommodate all your needs. If ever in the Carolinas we hope to be your home away from home.

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. We had no shampoo in the room, the sleeper sofa was in sad shape, sofa not clean. Furniture wobbly. The ladies helping with breakfast were outstanding! Friendly and helpful.
2023년 12월에 2박 숙박함
답변 제공: Homewood Family 님, 2024년 1월 2일
Elizabeth, Thank you for sharing your honest feedback. I do apologize for the inconvenience of not having shampoo in addition to our sleeper sofa in matter as these we will taking them as learning experiences to improve our guests experience. We hope you'd consider staying with us again in the future.

10/10 - 훌륭해요

Tracy 님, Granger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is wonderful !!! Place is clean and smells good
2023년 12월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 12월 26일
Thank you for giving us your feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Humberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 12월 26일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

8/10 - 좋아요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 12월 26일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet.
2023년 11월에 3박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 28일
We are so glad you enjoyed your stay hope to have you'll back. We appreciate your honest feedback.

10/10 - 훌륭해요

Marnae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was lovely I loved the space and I loved the breakfast lol Thank you again !
2023년 11월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 28일
We are glad to hear that you loved the breakfast here and appreciate you taking the time to mention it. We hope to have you back soon.

10/10 - 훌륭해요

Pavan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, clean rooms.
2023년 11월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 26일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

michael

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk were very kind to allow us to check out a bit later than usual time. Will come back again if I’m around
2023년 11월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 26일
Thank you for giving us your honest feedback. We are so glad you enjoyed your stay and were able to help out and extend your check out time by a bit.

10/10 - 훌륭해요

carl d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our trip to Charlotte NC was great and Homewood Suites by Hilton made our very comfortable and in a good location.
2023년 11월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 21일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Paragkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was pleasant stay while visiting charlotte. Would come back.
2023년 11월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 21일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

8/10 - 좋아요

Davita

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. The location is in great proximity to many wonderful dining options.
2023년 11월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 21일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 21일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Jehiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 8일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

8/10 - 좋아요

Sonia

가족 여행
좋아요: 편의 시설/서비스
Everything was great, except when laundry was being done, everything in our room would shake. We could have changed rooms, but we were already unpacked. Next time we stay there, we’ll be sure to get a room at a different location within the building.
2023년 10월에 5박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 3일
Sonia,Thank you for taking the time out to give us your honest feedback. We do apologize for the inconvenience of the laundry room please next time do not hesitate to give us a call. We hope to welcome you'll back soon!

10/10 - 훌륭해요

Nhi

2023년 10월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 11월 21일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 30일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you back.

8/10 - 좋아요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, inconsiderate guests
Amazing location, you can walk to so many restaurants. Hotel is clean and feels new. Love the self serve bar tap in the lobby and breakfast is good. Rooms are spacious and comfortable. Someone started blasting loud music between 1-3am during my stay, which obviously made my trip not so great. But the front desk was willing to hep and eventually it stopped. I pray this happens to none of you. Hotel itself is great.
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 28일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay and that all the staff was ready to assist anyway we could. We hope to have you back.

8/10 - 좋아요

Janean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location, clean, comfortable room. Perfect for a getaway with my husband.
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 23일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

6/10 - 괜찮아요

Robneisha

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I stayed here for 1 night. Everything was good except for that I had to call four times before finally getting linen from house keeping.
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 23일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and happy to hear your overall stay was good. We're very sorry you had to ask 4 times to get linen and will make sure we communicate better to ensure this doesn't happen moving forward.

8/10 - 좋아요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!!
Wonderful nice atmosphere. Very clean and spacious room.
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 18일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you back.

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice.
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 18일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very clean. Room big and had kitchen. Breakfast was great and was different each day. Housekeeping came in every day to clean, make bed, and gave us fresh towels without having to ask.
2023년 10월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 13일
Thank you for taking the time out to give us your feedback. It's always a pleasure to hear when a guest enjoys their stay with us. We hope to welcome you back soon.

10/10 - 훌륭해요

Gabriela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 10일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Nadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 3일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Cheyenne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 3일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and nice! Best place we have stayed at! Will definitely stay again at more locations!!!
2023년 9월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 2일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Shronda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 2일
Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay hope to have you back.

10/10 - 훌륭해요

Paolo

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All I have are great words for Homewood Ballantyne. They keep the hotel spotless and all staff are very friendly and courteous. I also left my work phone at my hotel room after check out and they immediately called my personal mobile but i unfortunately missed their call. They couriered the phone to my home address they fedex. That is what you call great american customer service! 💖
2023년 9월에 6박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 2일
Thank you for taking the time out of your day to give us your honest feedback. We are so glad you enjoyed your stay and that we were able to get your phone back to you in a timely manner.

10/10 - 훌륭해요

Howard A.

2023년 9월에 3박 숙박함
답변 제공: Homewood Family 님, 2023년 10월 3일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. Room was clean.
2023년 8월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 9월 8일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

MARC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 29일
Thank you for taking the time to give us your feedback. We are so glad you enjoyed your stay hope to have you back.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a quite place to stay
2023년 8월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 29일
Thank you so much, we appreciate your feedback of your stay. It's great to hear you enjoyed it and hope to have you back soon.

10/10 - 훌륭해요

Quiarra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean!
The hotel was very clean and the room was as well. It was comfortable and spacious. The breakfast isn’t the best, but it did the job. Would stay here again.
2023년 8월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 8일
Thank you for taking the time out to give us your feedback. It's great to hear you felt the rooms to be comfortable and spacious. We hope to welcome you back soon.

10/10 - 훌륭해요

Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 8일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Daniel

2023년 8월에 1박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 29일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

8/10 - 좋아요

joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the stay was good. Had some initial issues with rooms but it was addressed quickly. Lots of shopping and food options in the area and not too far from the city.
2023년 7월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 4일
Joe, Thank you for taking the time to give us your honest feedback although we had a small hiccup I am glad we were able to turn it back around. We hope to welcome you back soon!

10/10 - 훌륭해요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. The property is beautiful and very clean. I liked that my room had a full refrigerator and a stove because I actually had to make a dish fo a BBQ, so it worked out perfect. Thanks to the very friendly, knowledgeable and very helpful staff.
2023년 7월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 4일
Wanda, Thank you for taking the time out to give us your honest feedback. We are so happy you enjoyed your stay and took advantage of our amenities. We hope to welcome you back to your home away from home if ever in the Carolinas.

10/10 - 훌륭해요

Mandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family of 6 on vacation for a week. Had a wonderful stay, no complaints. Great breakfast every morning and kind service! They also welcomed our fur babies. We will be back. Thank you for your Hospitality. Felt like home.
2023년 7월에 6박 숙박함
답변 제공: Homewood Family 님, 2023년 8월 1일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Kenneth S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attractive accommodation and easy to find.
2023년 7월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 7월 24일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Montreal

2023년 7월에 2박 숙박함
답변 제공: Homewood Family 님, 2023년 7월 24일
Thank you for taking the time out to give us your feedback. We hope to welcome you back soon.

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tall celings and spacious room were a great plus. Only compliant we could come up with is no change machine in the guest laundry room.
2023년 7월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 7월 7일
Thank you for taking the time to give us your honest feedback. We do not have a change machine in the guest laundry as we will exchange cash for change at the front desk for guest. We are so glad you enjoyed your stay hope to have you'll back.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neat
I was so surprised at the cleanliness of the hotel and my room. I read the reviews and it lived up to all the positive reviews.
2023년 6월에 4박 숙박함
답변 제공: Homewood Family 님, 2023년 6월 12일
Thank you for taking the time to give us your honest feedback. We are so glad you enjoyed your stay hope to have you'll back.