Dear Christie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your three-night stay exceeded your expectations. Our team takes great pride in providing a comfortable and enjoyable experience for our guests, and it's fantastic to know that our perfect room kitchen and bar area, as well as our varied breakfast offerings, contributed positively to your stay. We'll be sure to pass along your kind words to our staff members—they'll be delighted to hear that their efforts made a difference for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future!

Edwin Levanthank you for bringing this situation to our attention. We should've been more helpful in this situation as our commitment is backed by our Clean Promise. Please know that your booking may have been exempt from discounts based on the booking channel used. Thank you again for your feedback and we hope you enjoyed the rest of your stay.

Dear Tamarra,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Samantha,We sincerely apologize for the shortcomings you experienced during your stay with us. It's disheartening to hear that we fell short of meeting your expectations and for any inconvenience caused.We deeply regret the issues you encountered. Providing a clean and enjoyable environment for our guests is of utmost importance to us, and we will address these concerns with our team to ensure they are rectified promptly.Regarding the hot tub, we apologize for any miscommunication regarding its availability. We understand the disappointment this may have caused. Still, our main concern is the safety and guest satisfaction. If an equipment fails, once repaired it has to be professionally inspected. Even though this may delay the process, it ensures guests safety and satisfaction.We appreciate your feedback regarding our housekeeping policy and breakfast offerings. Your comments will be shared with our management team for further review and improvement.We value your patronage and hope to have the opportunity to regain your trust during a future visit. If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to contact our management team directly.Once again, we apologize for any inconvenience, and we thank you for bringing these matters to our attention. Your feedback is invaluable as we strive to enhance the guest experience at our hotel.

Dear Brian,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Deborah,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Joann,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Carly,We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

Dear Lesha,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Hajna,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Karla,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Andre,Thank you for sharing your glowing review! We're thrilled to hear that you thoroughly enjoyed your suite and found it to be very comfortable. Providing excellent amenities is a top priority for us, and we're delighted that you were pleased with what we offer. It's fantastic to hear that you particularly enjoyed the seating around the fire pit in our courtyard—it's always a guest favorite for relaxation and socializing.Additionally, we're glad to hear that our staff and front desk were able to assist you promptly and courteously during your stay. Whether it's extra towels or directions to the ice machine, we strive to ensure that our guests have everything they need for a comfortable and convenient stay.We're honored that you plan to book with us again on your next visit to Charlotte! We look forward to welcoming you back and providing you with another exceptional experience.Regards,

Dear Shiesha,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Heidi,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Brooklyn,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Kathleen,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

Dear Cheryl,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Chaffonta,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that our amenities met your expectations.At Staybridge Suites Charlotte Ballantyne, we strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled to know that our amenities added to the overall experience. Whether it's our well-equipped fitness center, beautiful courtyard, refreshing pool, or cozy lounge area, we want to ensure that you have everything you need for a memorable stay.We're especially glad that you appreciated our breakfast offerings. Our team works hard to provide a diverse and delicious selection to start your day off right. It's heartening to know that you found it satisfying and visually appealing.Moreover, we understand that pets are an important part of the family, and we're happy to offer accommodations that welcome furry friends. Seeing our guests and their pets enjoy their time together brings us immense joy.Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

Dear Terese,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Alex,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay at Staybridge Suites Ballantyne. Providing exceptional service and a comfortable environment for our guests is our top priority, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your kind review and hope to welcome you back for another memorable stay in the future.Warm regards,

Dear Mackey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Danielle,Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Staybridge Suites, Charlotte Ballantyne. Your kind words about our accommodations and service means a lot to us. We look forward to welcoming you again.Sincerely,

Dear Tracy,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Adrian,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Hello Tina,Hello Tina,Thank you for your review. We apologize that your recent stay did not meet expectations in some areas. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

Saludos Marlyneth,Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente,

Hello Tiffanne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in... We value your feedback. We hope you will visit us again. Sincerely,

Hello Megan,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for any disturbance you have experienced during your stay. Please feel free to contact us to share your experience and how we could have made this a delightful stay for you. We value your comments and welcome the opportunity to serve you again. Sincerely,

Hello Linda,Thank you for Staying at Staybridge Suites and bringing your concerns to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Staybridge Suites Charlotte Ballantyne

Hello Rhonda,Thank you sincerely for taking the time to share your review of our hotel experience. We are thrilled to learn that our team went above and beyond to meet your expectations.Our guests are our top priority, and it's immensely rewarding to hear that our staff's dedication made a positive impact on your stay. Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable visit.Sincerely,

Hello Carine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Thank you for the five-star review. Meeting and exceeding our guests' expectations is something our team takes very seriously. We hope you will visit us again.

Thank you for your candid review. I'm pleased to hear about your experience with our friendly staff, however I'm disappointed in the issues you experienced with our shower drain. We have shared this with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Thank you for sharing such a wonderful review of your experience with us. The team takes such pride in their work and love providing memorable experiences for our guests. The next time your travels bring you back to Charlotte, we hope to be able to welcome you back!

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and what you have experienced is not representative of a typical stay here at the Staybridge Suites. I have shared your feedback with the team to understand how this happened as well as used it as a coaching to provide a better experience in the future.I have sent a message to the email address we have on file regarding the charges for your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Thank you so much for your review of our hotel. We strive to be your home away from home and I'm so happy to hear you felt that. We hope you will visit us again.

Thank you for your four-star review. We already strive for perfection and would love to hear feedback of what we could have done to exceed your expectations.

Thank you so much for sharing such a wonderfully positive review of our hotel. Providing top class service is exactly what we pride ourselves in! We hope you will visit us again.

Thank you for your 10 out of 10 rating. We look forward to hosting you again soon.

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for challenges you experienced in our room as well as with our amenities. The team did their best in trying to communicate the planned elevator modernization project with all of our arriving guests, however, it sounds like we weren't able to reach you. I sincerely apologize for this as I can understand how this would have a negative impact on the convenience of your stay. For the other items you mentioned, rest assured that these issues have been looked into and addressed. We value your comments and welcome the opportunity to serve you again.

Dear Katherine,We are very sorry to hear that was your experience here at this property. We take pride in making sure all of our guests feel welcomed and comfortable, and you did not. For that, we do sincerely apologize. We do hope you choose to stay with us again so we can make your next experience the best. Brittany WorleyDirector of OperationsStaybridge Suites Charlotte Ballantyne

Thank you for sharing your rating of our hotel. We would love feedback on what we could have done better to ensure your next stay exceeds your expectations.

Hello Macoy J-Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Marcel, W

Dear valued guest,Thank you for your review. While we are an older property, we are in the process of modernizing the entire facility, which is why our elevator is currently down. We hope you chose to stay with us again in the future and see the improvements we have made! Brittany WorleyDirector of Operations

Hello Jasanna-We would like to apologize for the issues experienced with your hot water and hot tub.We will address these with our maintenance team. We appreciate your patronage and hope to see you again really soon!

Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We're happy to hear you took advantage of our breakfast offerings. We also offer an evening Social on Mondays, Tuesdays and Wednesdays. We hope to welcome you back again soon so you can enjoy that experience as well.

Dear valued guest,We are so pleased to hear that you enjoyed your stay with us! We strive to make sure every guest feels at home. We look forward to your next stay with us!Brittany WorleyDirector of OperationsStaybridge Suites Charlotte Ballantyne

Thank you for sharing your feedback about your stay. We're so happy to hear you enjoyed our absolutely wonderful staff. Thank you for letting us know about the loose faucet so that we can get that addressed. We look forward to welcoming you back again soon.

Thank you for taking the time to share your experience. Please except our sincerest apologies for the challenges you experienced during your stay. I'm thrilled to hear about the friendly service you were given. The team takes great pride in providing wonderful experiences for our guests. I have shared the feedback you provided with our team to make sure all items have been addressed. We look forward to welcoming you and your kids back again soon.

Thank you for taking the time to post your review. Our goal is to ensure our guests enjoy their stay and it looks like we fell short of your expectations. We hope you will return to give us an opportunity to make this right during your next stay.