로비

로드웨이 인 샬롯 에어포트 에어리어 여행 후기

2 out of 5
로드웨이 인 샬롯 에어포트 에어리어
3200 Queen City Dr, Charlotte, NC

이용 후기

4.8
평점 10 - 훌륭해요. 99개 이용 후기 중 15개" "
평점 8 - 좋아요. 99개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 99개 이용 후기 중 16개" "
평점 4 - 별로예요. 99개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 99개 이용 후기 중 43개" "

4.6/10

청결 상태

5.6/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Avery

아이를 동반한 가족 여행, 출장 여행
I called and asked if there was a deposit they told me no booked the room came in and they made me pay a deposit for a none smoking room and then when I told them I did not have it they told me I can’t get a room and made me leave with my new born child
2024년 4월에 1박 숙박함
답변 제공: Ricky 님, 2024년 4월 22일
It's unfortunate to hear about your experience with the check-in process. We apologize for any inconvenience this may have caused. While deposits are a standard procedure in many places, we understand that it might have been unexpected for you. We appreciate your feedback and will look into ways to improve our communication regarding reservation requirements. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our customer service team. We value your feedback and hope to have the opportunity to welcome you in the future under more favorable circumstances.

4/10 - 별로예요

Jamie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
burn holes in bed sheets
2024년 3월에 1박 숙박함
답변 제공: Ricky 님, 2024년 3월 17일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll have a chance to come back soon.

4/10 - 별로예요

Amanda

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a clean place. Kids felt unsafe.
2024년 3월에 1박 숙박함
답변 제공: Rodeway Inn Charlotte Airport Team 님, 2024년 3월 14일
Thank you for sharing your experience with us. We genuinely appreciate your feedback and take your concerns to heart. Our utmost priority is ensuring a safe and clean environment for all our guests, especially the little ones. Rest assured, we're diligently addressing these issues to uphold our commitment to comfort. Your insights help us improve, and we hope to welcome you back for a truly delightful stay.

2/10 - 너무 별로예요

Clarence

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a terrible stay
2024년 3월에 1박 숙박함
답변 제공: Ricky 님, 2024년 3월 8일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 - 별로예요

BRODERICK

2024년 3월에 1박 숙박함
답변 제공: Ricky 님, 2024년 3월 8일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for. Just needed a place to sleep. I got that. Things were gross but bed was clean. Would do again for a night
2024년 3월에 1박 숙박함
답변 제공: Ricky 님, 2024년 3월 5일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 - 별로예요

BRODERICK

별로예요: 숙박 시설 상태 및 시설
답변 제공: Ricky 님, 2024년 2월 26일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It worked but sketch
2024년 2월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 24일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

4/10 - 별로예요

Dariusz

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
More and more surprises every stay in the USA. For $80 plus tax with no breakfast I would expect at least some decent room. But the room, hotel, reception area etc are just disgusting.
2024년 2월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 16일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 - 너무 별로예요

Solo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very rude and Room had roaches and dog food under the bed
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 26일
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. We apologize for this issue and hope to see you soon.

4/10 - 별로예요

Kelvin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't have any hot water to take a shower. It just wasn't a pleasant stay. Yet I only had a overnight layover, so it was whatever. However when I walked to Waffle House I saw many other surrounding hotels I could have chose instead.
2023년 12월에 1박 숙박함
답변 제공: Rodeway Inn Charlotte Airport Team 님, 2024년 1월 24일
Thank you for sharing your experience at Rodeway Inn Charlotte Airport Area! Our sincerest apologies for any inconvenience during your brief layover. We've addressed the hot water issue swiftly. Your observation about nearby hotels is noted, and we'd love the chance to exceed your expectations on your next visit.

2/10 - 너무 별로예요

Benjamin 님, Avon

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well lit. This is definitely a pay for what you get. There were people lurking around at 230 in the AM when my flight arrived late. The door inside appeared as if it had been kicked in at one point and door lock replaced. There was "browning" of the some of the linens showing excessive use. This is the type of place you check for bed bugs. Thankfully none found on my stay
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 19일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 - 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smell like cigarettes
2024년 1월에 1박 숙박함
답변 제공: Rodeway Inn Charlotte Airport Team 님, 2024년 1월 17일
Thank you for choosing Rodeway Inn Charlotte! We appreciate your feedback and apologize for any inconvenience caused by the lingering scent of cigarettes. Our sincere apologies – we're committed to ensuring every guest experiences pure comfort. Your comfort is our priority, and we're committed to making your next stay impeccable. We value your insights and look forward to welcoming you back for an upgraded experience!

2/10 - 너무 별로예요

miramda 님, Hickory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed bugs
2024년 1월에 4박 숙박함
답변 제공: Ricky 님, 2024년 1월 16일
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

2/10 - 너무 별로예요

matthew 님, Hickory

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I want a refund they place is infested with bed bugs and cocktoach
2024년 1월에 2박 숙박함
답변 제공: Rodeway Inn Charlotte Airport Team 님, 2024년 1월 15일
Sincere apologies for any inconvenience during your stay. We're genuinely sorry to hear about the pest concerns. Rest assured, we are actively addressing the concerns raised. Your comfort is our priority, and we appreciate your feedback.Thank you for bringing this to our attention.

6/10 - 괜찮아요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 15일
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 15일
Thank you for sharing a review of your recent experience. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 - 좋아요

Solo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Na
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 14일
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

6/10 - 괜찮아요

Solo

Ns
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 14일
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Ricky 님, 2024년 1월 9일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 - 훌륭해요

Roiri

2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 9일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 - 훌륭해요

Shaileshkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 1월 9일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 1일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

6/10 - 괜찮아요

Carol

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a foul smell! It felt uncomfortable the towel was dirty
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 29일
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

2/10 - 너무 별로예요

Lisa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room stunk. We could tell it wasn’t very clean but we thought it would be ok for just one night. A couple of hours in I opened the microwave and there layer a ham sandwich that was not ours. If the didn’t check and clean the microwave I’m pretty sure they didn’t bother to change the sheets. We grabbed our things and fled that nasty room. I didn’t ask to speak to anyone we just grabbed our stuff and got out of there. You can have an older establishment and still clean it so there is no for how dirty that room was.
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 29일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 - 너무 별로예요

Brent

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches every where you turn. You don’t see them until late then they all come out to play.
2023년 12월에 2박 숙박함
답변 제공: Ricky 님, 2023년 12월 26일
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 - 별로예요

Florencio

2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 25일
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Ricky 님, 2023년 12월 23일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

2/10 - 너무 별로예요

Derrick

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
upon arrival at this motel, there where bumbs hanging around the fause hardwood floor was in terrible conditions, and there was absolutely NO HEAT, yes the heater did not work in the room, so the owner brought me a very small space heater, the bathroom sink had a bad faucet and was sprewing water all over the counter, My car was Vandalize at this hotel, and i think the FRONT DESK STAFF member had someone to do it
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 23일
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. hope you give a second chance to make things right.

2/10 - 너무 별로예요

Elissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
No lobby , window service only. Bathroom door what no Handel.. didn’t close , and found drug used needle in parking lit
2023년 12월에 1박 숙박함
답변 제공: ricky 님, 2023년 12월 22일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 - 너무 별로예요

Matt

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not well maintained
I.am the type of person when traveling who just wants a cheap, clean, and functional room to sleep in with the advertised amenities. This place may have been cheap but .... Everything was broken. The toilet seat moved. Before learning this. It pinched my leg while sitting on it and I have a 3 inch round bruise from it. I attempted to tighten. The bolts but the bolts just spun and needed replaced The toilet needed to be flushed two or three times after each use. There was no hot water. The security latch to the door was missing. Several electrical outlets just didn't work. If you plugged something into them it would just fall out. The television turned on but there were no channels to watch. Serval light bulbs were either burned out or flickering. The seal around the outside door was missing huge chunks and let in a draft. There are holes in the shower wall from a missing grab bar. Ice machine was out of order. There is a huge crack in the bathroom floor where the sub floor is exposed. The only good things I ha e to say are: The heat worked. The refrigerator worked. I have stayed in cheaper hotels that are in much better condition.
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 12일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 - 너무 별로예요

Shekinah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel was really cheap but had roaches .!!!!!
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 13일
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 - 너무 별로예요

April

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Photos are deceiving
Dingy towels, mold on shower curtains, roaches, burn holes in comforter, dingy sheets,door didn't shut properly, leakage from roof in front of room, causing puddles (horrible slip hazard). Room smelled awful. Also the television did not work. Wish I had taken photos. But I was so disappointed and disgusted I just left.
2023년 12월에 3박 숙박함
답변 제공: Ricky 님, 2023년 12월 5일
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

6/10 - 괜찮아요

Amber

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once entering the lobby (a walk-in room with a night window) I knew immediately why the room was so cheap. It was filthy. The room proved no better. While there were no signs of bedbugs, this place would make you cringe.
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 5일
We’re so sorry to hear that your experience did not meet our standards. We value our guestsfeedback and work hard to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

Jahmauri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2023년 12월 5일
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

2/10 - 너무 별로예요

Derrick

별로예요: 청결 상태, 편의 시설/서비스
This property is a DUMP,......a lot of locals live here,......bathroom was dirty,...bed coverings was dirty,..large gaps around the door, floor was half ass sweept,.. and only 8 direct TV channels to view.
답변 제공: ricky 님, 2023년 12월 5일
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

4/10 - 별로예요

Aimad

별로예요: 숙박 시설 상태 및 시설
The hotel cold and dirty smells like bad
2023년 11월에 1박 숙박함
답변 제공: ricky 님, 2023년 11월 29일
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

2/10 - 너무 별로예요

kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was accosted by a homeless person on the way to the lobby. Lobby was full of old mattresses. Owner refused my cancellation request
답변 제공: Ricky 님, 2023년 11월 23일
We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. We work hard to prepare for contingencies, but ultimately it is the responsibility of the guest to have the reservation cancelled 24 hrs prior to checkin.

2/10 - 너무 별로예요

Denis

2023년 10월에 1박 숙박함
답변 제공: ricky 님, 2023년 11월 17일
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

6/10 - 괜찮아요

Nimbona

별로예요: 직원 및 서비스, 편의 시설/서비스
What I liked is because it was cheaper than the other hotels and it was fast and easy .
2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 9일
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

6/10 - 괜찮아요

Indya

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
My first day there I was greeted with a swarm of police around the hotel searching for some one with k9dogs. There was a lot of unnecessary traffic with different people on the lot which made me and my family uncomfortable. The cleaning in this hotel needs to be reevaluated. We had a big water bug in our room as well as gross drain gnats. I’m kind of disappointed seeing the other property owned by the same owner is in much better shape. I hope you all can fix this because I would hate to see this establishment get shut down. Or ran down
2023년 9월에 5박 숙박함
답변 제공: ricky 님, 2023년 10월 8일
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 - 좋아요

Lugenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2023년 9월에 7박 숙박함
답변 제공: Ricky 님, 2023년 10월 3일
Thank you for choosing us for your saty. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

8/10 - 좋아요

Lugenia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Ricky 님, 2023년 10월 3일
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

4/10 - 별로예요

Daniel

2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 27일
Thank you for taking time to share your feedback. We are sorry to hear that your experience did not meet our standards. We value our guest feedback and we work hard to ensure that similar issues do not occur in future.We hope you give us another chance to make things right.

2/10 - 너무 별로예요

Virginia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not only dirty, it was in terrible condition! Ceiling about to collapse, tub faucet dripped all night. fixtures missing/broken, carpet was filthy/smelled terrible in room.
2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 9월 22일
Dear Virginia,Thankyou for taking time to complete our online survey regarding yur recent stay at Rodeway Inn Charlotte Airport Area.I would like to apologize about the experience regarding your stay at the hotel. And i am sorry to say but at our hotel we do not have carpets in any of the room. we have vinyl floor in every room. You might have mistaken us with another property.We will be using your feedback so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in future.

2/10 - 너무 별로예요

MICHAEL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very scary hotel
The room was smelly and partying outside the door all night. TV sucks. Pretty shady around the area. Not good at all.
2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 9월 22일
Thank you for taking time to complete our on line survey regarding your recent stay at Rodeway Inn Charlotte Airport Area.on behalf of the entire staff i wpould like to apalogize for failing to exceed your expectations. your satisfaction is important to us as a valued guest.Feedback from our guests on their experience is wht we use to further our constant improvement.Again, thank you for your time and valueable feedback. We hope for another opportunity to properly host you in the future.

4/10 - 별로예요

CAROLYN

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had lots of people roaming around, people was sitting infront of my door , I kept killing roaches
2023년 7월에 1박 숙박함
답변 제공: Ricky 님, 2023년 7월 28일
Dear CarolynThank you for taking time to share your experience. We are sorry to hear that your recent visit wasn’t up to your expectations. We take all feed back seriously, and we appreciate your honest feed back.We apologise for any inconvenience you may have experienced. We will address this with our staff to take steps to ensure this does not happen again. Your feed back is instrumental in helping us improve our services

4/10 - 별로예요

chris

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
This place is covered in drug activity and prostitution. I had a young black female proposition me as I entered my room.
2023년 6월에 1박 숙박함
답변 제공: Ricky 님, 2023년 6월 23일
Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. Thank you for your time and we hope that you have a great day.Sincerely,

2/10 - 너무 별로예요

Javid

2023년 6월에 1박 숙박함
답변 제공: Reiko H.-Care Manager 님, 2023년 7월 11일
Thank you for taking the time in leaving a review. I am sorry we did not meet your goal in what you was looking for in your stay, but rest to sure we are having change coming soon.

4/10 - 별로예요

Charlene

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
It wasn’t very clean at all and I felt very unsafe and sketchy. Lo
2023년 5월에 1박 숙박함
답변 제공: Ricky 님, 2023년 5월 15일
Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. Thank you for your time and we hope that you have a great day.Sincerely,