스탠다드룸, 퀸사이즈침대 2개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 간이 침대
예약 가능 여부 확인

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
502 Cox Rd, Gastonia, NC

이용 후기

5.2
평점 10 - 훌륭해요. 303개 이용 후기 중 28개" "
평점 8 - 좋아요. 303개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 303개 이용 후기 중 53개" "
평점 4 - 별로예요. 303개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 303개 이용 후기 중 105개" "

5.2/10

청결 상태

6.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Saul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Danielle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is kool
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great choice for a cheap stay. Room was clean. A basic continental breakfast. Old school type hotel building. They were in the process of painting a bunch of rooms.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff was great! Hotel is older but for the price you can’t beat it. Bed was very comfortable.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Dwayne

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 6박 숙박함

8/10 - 좋아요

Adam

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Definitely not a bad hotel for the price. A little dated, but it is an older hotel. Looks like they are doing some renovations. Would stay again.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Alejandra

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ken

연인과의 여행
좋아요: 직원 및 서비스
Our room seemed to tilt to one side. Off balance.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were super uncomfortable.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality Hotel … only by name!!
Check-in was meh. Guy was on the phone the whole time. Front door looked it could easily be kicked in. Crack in window frame. Bed was very uncomfortable. Bathroom was a disaster. Soap from previous person was still in the shower. No shower curtain. Ceiling light was hanging from down. Crack in the counter. Drain wasn’t deep enough and water went into the main part of the bathroom and that’s with me showering in the corner and doing everything possible to keep the watch from going everywhere. I had to get the room key re-scanned every night. Not a good stay. “Quality Hotel … only in name. Definitely did NOT on what I was expecting.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Eloy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Roosevelt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brandon

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good customer service
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Don’t be deceived !!
People argued all day & night. Police had to called to diffuse the situation, didn’t help at all. People on drugs & alcohol probably doing drug deals. People knocking on the door(wrong door, of course) Wi-Fi didn’t properly work, had to keep signing in. Saw a couple of roaches, I’m sure came from other room where someone was living & the room was a mess. All kinds of negative activities. Smoking in non-smoking room coming through bathroom vent. Rooms not properly cleaned saw someone’s left overs(beer,clothes,toys, fingernail polish etc) won’t stay there again only stayed for the price I got online & the online advertising did not add up to the real thing. Very disappointed & I was deceived. Had the nerve to hold $146 for 2+ days.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 편의 시설/서비스
Good for a one night pass through
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Mario

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Mario

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Homeless people everywhere. Trash everywhere. Staff did not understand what i was saying. I did not understand what he was saying.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Linda

2023년 8월에 2박 숙박함

8/10 - 좋아요

amy

출장 여행
좋아요: 청결 상태, 객실의 편안함
Room was good but the added fees was not posted
The hotel was nice and clean. My only issue was the parking surcharge they charged. Nothing was mentioned in the info about that. They added a $20 fee on when checking in. Yes the truck had trailer but it was NOT a semi truck and trailer.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Jutta

별로예요: 청결 상태
2023년 7월에 2박 숙박함

8/10 - 좋아요

Annemie

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joseph

좋아요: 청결 상태
The hotel was nice and the room was clean, shower didn't have a curtain but that didn't bother me. There was a decent IHOP right next door I could walk to for supper but I think some people would benefit with a small staircase from the hotel parking lot to the IHOP parking lot. There was another hotel building right next door that was clearly in the process of being demolished which gave the area around the hotel the feelings of a tough neighborhood. The front desk guy had a problem with Expedia's payment and I had to contact the customer service to get it fixed.

8/10 - 좋아요

ADRIAN 님, harker heights

좋아요: 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: KEVIN 님, 2023년 6월 8일
THANK YOU SO MUCH FOR TAKING TIME TO REVIEW OUR PROPERTY

10/10 - 훌륭해요

Bally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I only regret they didn't have more workout equipment in the gym
2023년 5월에 1박 숙박함
답변 제공: KEVIN 님, 2023년 6월 5일
thank you for taking time to review. We're doing all we can to minimize the inconvenience,

10/10 - 훌륭해요

Joakoo

2023년 5월에 1박 숙박함
답변 제공: KEVIN 님, 2023년 6월 5일
THANK YOU FOR YOUR KIND FEEDBACK

10/10 - 훌륭해요

Bally

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People working there were cool
2023년 4월에 1박 숙박함
답변 제공: KEV 님, 2023년 6월 8일
THANK YOU WILSON,

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
Reasonably Priced/close to everything
Close to highway. Close to gas/convenience store. People were friendly & Ty was especially helpful. Room was comfortable & reasonably priced.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Craig

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It seems like there are a lot of long term residents that all know each other. Yelling across the railings to each other, and just loitering outside the rooms drinking beer, smoking, etc. I finally left and stayed at another hotel.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totally remodeled and updated
Remodeled hotel . this was previously a Super 8 and had bad reviews since choice hotels has took over and it's a Quality Inn it's been updated remodeled and in great shape I recommend this hotel due to price and convenience and cleanliness I was very impressed a lot better than it was for sure and give it five stars
2023년 2월에 2박 숙박함
답변 제공: Kiana 님, 2023년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Alesia

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Hotel room had roaches
답변 제공: Kiana 님, 2023년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

8/10 - 좋아요

Maily

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was nice comfortable hotel, floors dirty, sink and counter splash with cleaning solution didn’t wipe off, cleaner didn’t do a good job, holes on door and wall a good place to crush for a quick overnight.
2023년 1월에 1박 숙박함
답변 제공: Kiana 님, 2023년 2월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ROACH MOTEL....I have a photo and video....
I understand you get what you pay for but we paid too much to have roaches scuttling on the nightstand and bathroom sink, in the middle of the night. I felt so disgusted and we'll never stay here again. Also, the sign for breakfast said it was from 6:00-9:00 am. We arrived at 8:30 only to be told that waffles weren't available from 8:30 am onwards. That was never mentioned at check in. Maybe it's just as well because roaches might have been crawling in their food area!!!! We're done with this Hotel and I still feel filthy. This has never happened to me in my life.
2023년 1월에 1박 숙박함
답변 제공: Kiana 님, 2023년 1월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kiana BryantGeneral ManagerQuality Inn 9807458100

6/10 - 괜찮아요

Tisha

4/10 - 별로예요

Abdoul

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean, présence of roaches (16), missing items such as working telephone (16) remote control (12), power outlet not working (12), missing bulbs (12). I asked room change from 12 and got put on 16. So 16 better than 12 but smells and they need to improve. Outside is uncleaned, dirty, floor worn, stairs old and cracked.,,
2022년 12월에 1박 숙박함
답변 제공: Kiana 님, 2022년 12월 21일
Dear Abdoul,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Dajshia C

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
2022년 11월에 2박 숙박함
답변 제공: Tatiana 님, 2022년 12월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

arthur

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the girl that checked me in... the smell of just moped floor and water that would not dry up on the floor
답변 제공: Kiana 님, 2022년 12월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Marsha

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. However, when I walked into the room and turned on the lights there were roaches/insects scurrying around. I let the front desk know and they did give me a refund.
2022년 11월에 2박 숙박함
답변 제공: Kiana 님, 2022년 12월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Nicholas

2022년 9월에 1박 숙박함

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nothing unique
2022년 10월에 1박 숙박함
답변 제공: Tatiana 님, 2022년 10월 24일
Thank you Sharon for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Tatiana KGeneral Manager

6/10 - 괜찮아요

Carl

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2022년 9월에 1박 숙박함
답변 제공: Tatiana 님, 2022년 10월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Mary

좋아요: 객실의 편안함
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE
DO NOT 🚫🚫 STAY HERE IT IS A DUMP!!!!!! CURTAIN FALLING DOWN WITH ANTS ON THEM, SPIDERS, ROACHES, THE FLOORS WERE NASTY ,TUB WAS DIRTY STAY AT YOUR OWN RISK.
2021년 12월에 3박 숙박함

6/10 - 괜찮아요

Rebecca

별로예요: 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Katie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked what said it was a quality inn online… we pull up and there’s quality in taped over the Super 8 logo. This is VERY misleading. I would never stay at a super 8. As soon as we arrived we noticed exterior doors which is a safety issue for me, as well as very questionable people in and around the rooms and parking lot. We did not even feel comfortable going in to talk to anyone and ate our money. AWFUL!!
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
I really enjoyed this hotel. Was clean and i loved the bed. The room was clean and the front desk were polite and friendly
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

dawn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay
The poor girl checking in needed more training. The room had cockroaches broken toilet seat a refrigerator that leaked all across the floor overnight for added security in the room they provided a bully stick I guess to beat an intruder with. They do not provide breakfast as promoted. Probably a good thing god only knows what would come with that nor would anyone want to eat anything from there. If didn’t pay already and have driven 14 hours with trailer in tow and knew we could have gotten in somewhere else definitely would have.
2021년 11월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

8/10 - 좋아요

Latisha

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Room had very nice decor and while wen I stay at hotels I do my own cleaning there was a lot of hair left in shower from past guest
2021년 10월에 1박 숙박함