스위트, 침실 2개 | 테라스/파티오

블루그린 셰넌도어 크로싱, 어센드 리조트 콜렉션 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 754개 이용 후기 중 325개" "
평점 8 - 좋아요. 754개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 754개 이용 후기 중 113개" "
평점 4 - 별로예요. 754개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 754개 이용 후기 중 20개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Ron

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff eager to please, courteous. Limited dining: no breakfast, had to drive into town to eat. Most local shops, restaurants closed sunday and monday. Stayed in the lodge: room small and uncomfortable. Nice mattress and shower. Resort? - not really.
2024년 3월에 3박 숙박함
답변 제공: Dori-Marie 님, 2024년 3월 18일
Dear Ron,Thank you sincerely for taking the time to share your experience at Shenandoah Crossing. Your feedback is incredibly valuable to us.We will ensure that your concerns are shared with our team, and we're committed to addressing them promptly. It's our utmost priority to continuously improve and provide the best possible experience for our guests.We genuinely hope that you'll consider giving us another opportunity in the future. We're dedicated to ensuring that your next stay exceeds your expectations and leaves you with only positive memories.

4/10 - 별로예요

Thomas

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The natural setting was good. That is were it stops. Room in lodge was dmsll, limited tv channels, two beds but only one chair, ( they refused to give us another chair, nowhere to eat out. Resort restaurant was closed, had to drive 20 minutes to get breakfast. We did fine a great employee who was helpful and solved a couple of our problems. His name is Warren!!
2024년 1월에 4박 숙박함
답변 제공: Dori-Marie 님, 2024년 1월 8일
Thanks for staying with us. We appreciate your feedback.

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
The cabins are lovely. But there are not numerous trails on the property as advertised. It is very remote. There is nothing anywhere near it, so in the winter there is little to do. I also didn’t like a 10:00 a.m checkout, when they ask you to assist in the housekeeping.
2024년 1월에 4박 숙박함
답변 제공: Dori-Marie 님, 2024년 1월 8일
Thanks for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 12월 19일
Thanks for staying with us. We look forward to seeing you again!

6/10 - 괜찮아요

Tyler

연인과의 여행
별로예요: 직원 및 서비스
답변 제공: Dori-Marie 님, 2024년 2월 5일
Thank you for your feed back. Hope to see you again.

6/10 - 괜찮아요

Sonja

단체 여행, 연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The cabin could've been a little cleaner
2023년 11월에 3박 숙박함
답변 제공: luis 님, 2023년 11월 20일
We appreciate you sharing your feedback, Sonja! We are glad to hear you enjoyed your vacation at our Shenandoah Crossing resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

10/10 - 훌륭해요

carlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 11월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 11월 17일
Thank you for staying with us. We hope to see you again soon.

10/10 - 훌륭해요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Dori-Marie 님, 2023년 11월 15일
Thank you for taking the time to share your review, Russell. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property with nice options for food nearby.
2023년 11월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 11월 6일
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the horses!!
2023년 8월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 8월 22일
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

8/10 - 좋아요

Jack

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the property itself. It is a time share type hotel with cabins, with pools, peace and quiet, a conference room, horses/pastures/barns to board them, golf, putt putt golf, carts, very nice people working there. Only thing that has opportunity for improvement is just upgrade room air conditioners (in the hotel rooms), and put microwaves in rooms, as well as fold out suitcase stands. All else is good. I would definitely stay again if invited or opportunity was open.
2023년 8월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 8월 9일
We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just beautiful!
2023년 8월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 8월 9일
We’re so thrilled to hear you enjoyed staying with us. We will happily share your compliments with our team. We look forward to seeing you again!

8/10 - 좋아요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 27일
Thank you for staying with us. We hope to see you again soon.

6/10 - 괜찮아요

Ashley

2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 8월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Steve

아이를 동반한 가족 여행
좋아요: 청결 상태
It was lime paradise! EVERYTHING WAS PERFECT! I can’t wait to come back next year.
2023년 7월에 4박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 12일
We would like to thank you for your recent visit to Bluegreen's Shenandoah Crossing. It has been a real pleasure to serve you. Every guest is a valued guest, and we are delighted to have been your hotel of choice during your recent stay.

4/10 - 별로예요

Steven Lewis 님, Harker Heights

별로예요: 청결 상태
The property could use some upgrades. They closed the Tavern due to COVID and still not open.
2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

paloma 님, Montgomery Village

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff, small rooms, clean, responsive
2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Shauna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property and very well maintained and clean. Loved all the horses and barn animals, as well as local wildlife.
2023년 7월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kids love it
This is our second stay here. The first time we stayed in a cabin, this time in the lodge. I definitely recommend the cabins for privacy, quiet, and a kitchen. The lodge is more like a hotel stay, it was fine but we had a problem with noisy neighbors. The kids love the multiple pools, horses, mini golf etc.
2023년 6월에 4박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Brendon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay. The only thing we didn’t like About they don’t have a restaurant on site. It’s been closed since Covid. But very relaxing and family friendly
2023년 6월에 1박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 5일
Thank you for taking the time to share your experience at Shenandoah Crossing, Brandon. We will share your insight with our team. Your review regarding your stay is useful to help us become a better property.

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need restaurant onsite.
Very disappointing that there is no restaurant in the lodge. Next closest restaurant is not on property. Very inconvenient. Inquiries did not give a good reason for lack of food. There is a wonderful empty restaurant on site.
2023년 6월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 7월 5일
Thank you for your feedback, Cynthia. We will share your insight with our team. Your review regarding your stay is useful to help us become a better property.

10/10 - 훌륭해요

Marguerite

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Family getaway
Had a nice stay didnt get to eplore or do anything because ir rained the whole time we was there
2023년 6월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 27일
Thank you for taking the time to share your review, Marguerite. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

8/10 - 좋아요

dominick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at the main lodge, very clean and friendly staff, no dining area, bar or WiFi, a lot of areas were closed like pools or had limited days and hours like the lake and mini golf,so check before hand on the activities u like to do
2023년 6월에 1박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 27일
Thank you for taking the time to share your review, Dominick. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved this place, will return
2023년 6월에 3박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 20일
Thank you for taking the time to share your review, Patricia. We are thrilled that you enjoyed your time at our Resort and would be happy to have you stay with us again!

8/10 - 좋아요

Heidi

가족 여행
좋아요: 직원 및 서비스
Secluded Getaway
This property is perfect for a family getaway; I do mean getaway as it is in a secluded out of the way location. Lots of activities…pools, tennis, basketball, mini golf, horseback riding, catch and release fishing, and a bit more. My only complaint was cabin was not as described and some activities are pricey.
2023년 6월에 4박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 20일
We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - 좋아요

Margaret

좋아요: 청결 상태
2023년 6월에 3박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 13일
Thanks for staying with us, Margaret. We appreciate your feedback!

10/10 - 훌륭해요

Donna 님, Chesterfield

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is absolutely gorgeous. We stayed in the lodge and could see the horse pasture from our room. The room we stayed in was quite small/tight but very comfortable and nicely appointed. We were disappointed that the bar/restaurant in the lodge is still not open. So in lieu of that, we ventured out to a local convenience store to buy a bottle of wine and brought it back to the lodge to enjoy on their back porch. We had breakfast at the General Store on our last day. It was delicious. The General Store is perfect and very close to the lodge. Overall, we are looking forward to coming back, maybe in the Fall, and staying in a cabin.
2023년 6월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 13일
Thank you for taking the time to share your experience at The Shenandoah Crossing. It has been a real pleasure to serve you. Every guest is a valued guest, and we are delighted to have been your hotel of choice during your recent stay.

6/10 - 괜찮아요

vincent

2023년 6월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 27일
Thanks for staying with us, Vincent. We appreciate your feedback!

8/10 - 좋아요

Kevin

2023년 5월에 3박 숙박함
답변 제공: Dori-Marie 님, 2023년 6월 13일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very family friendly, but still reasonably peaceful and quiet.
2023년 4월에 2박 숙박함
답변 제공: Dori-Marie 님, 2023년 5월 16일
Thank you for staying with us. We hope to see you again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Dori-Marie 님, 2023년 5월 12일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location, out in the country. Friendly staff. Dis likes room was very small didn't even have a chair.
2023년 4월에 2박 숙박함
답변 제공: luis 님, 2023년 5월 3일
We appreciate you sharing your feedback, Anthony! We are glad to hear you enjoyed your vacation at our Shenandoah resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderfuly time in such a beautiful place! we WILL be back
2023년 4월에 2박 숙박함
답변 제공: luis 님, 2023년 4월 25일
Thank you for sharing your 10/10 review, Jordan! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

6/10 - 괜찮아요

Emelie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mysigt område! Fick bra tips av de som jobbade i receptionen över bra restauranger i närheten. Vackert beläget vid sjö.
2023년 4월에 2박 숙박함
답변 제공: luis 님, 2023년 4월 25일
Thank you for sharing your review, Emelie. We are so happy to hear you enjoyed your vacation at our Shenandoah Crossing resort. We would be glad to have you stay with us again!

10/10 - 훌륭해요

Buffie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like a home away from home❤️
2023년 4월에 4박 숙박함
답변 제공: Dori-Marie 님, 2023년 4월 11일
Thank you for taking the time to share your experience at Shenandoah Crossing, Buffie. We’re so thrilled to hear you enjoyed staying with us. We look forward to seeing you again!

6/10 - 괜찮아요

Denise

2023년 4월에 1박 숙박함
답변 제공: luis 님, 2023년 5월 3일
We appreciate you sharing your feedback, Denise! We are glad to hear you enjoyed your vacation at our Shenandoah resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

4/10 - 별로예요

Lena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that there is a lot of activities on the property. Did not like how long it took to check in then I was given the wrong room ( booked 2 queens and got a king room)
2023년 4월에 1박 숙박함
답변 제공: luis 님, 2023년 4월 6일
Thank you for taking the time to share your review, Lena. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: luis 님, 2023년 3월 29일
Thank you for sharing your 10/10 review, Sandra! We are thrilled to learn you enjoyed your vacation at our Shenandoah resort. We would be honored to have you stay with us again!

4/10 - 별로예요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are so small. This was the worst room I ever stay in. Not even a chair to sit on. The bar and restaurant aren't open and there's nowhere close to eat. We went to the gift shop and the cook called out so we couldn't even get a bagel for breakfast. Be prepared to go hungry if you stay here. Maybe if you get a cabin, you can cook yourself, but that's no vacation.
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 2월 28일
Thank you for taking the time to share your review, Daniel. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
Cannot recommend
Our 6th stay; will be our last. No one could give us an honest answer about what we were getting and who was making decisions. We were moved three times, and then we were moved again after learning that the wood-burning fireplace requires electricity during an un-announced "scheduled" power outage.
2023년 2월에 2박 숙박함
답변 제공: luis 님, 2023년 2월 21일
Thank you for taking the time to share your review, David. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

8/10 - 좋아요

Afomiya

2023년 1월에 2박 숙박함
답변 제공: luis 님, 2023년 3월 6일
Thank you for sharing your kind review, Afomiya! We are thrilled to hear you enjoyed your vacation at our Shenandoah Crossing resort. We would be happy to have you stay with us again!

10/10 - 훌륭해요

Andre

2023년 1월에 2박 숙박함
답변 제공: luis 님, 2023년 1월 11일
Thank you for sharing your 10/10 review, Andre! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: luis 님, 2022년 12월 27일
Thank you for sharing your 5-star review, Sharon! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

10/10 - 훌륭해요

Michelle

2022년 11월에 3박 숙박함

6/10 - 괜찮아요

Hasan

2022년 11월에 2박 숙박함

4/10 - 별로예요

Kathy A.

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Timeshare property
This is a time share property- they immediately try to get you to sign up for a time to sit & listen to their presentation. This is not your typical hotel. Minimal amenities. Very disappointed.
2022년 10월에 2박 숙박함
답변 제공: luis 님, 2022년 10월 31일
Thank you for taking the time to share your review, Kathy. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish restaurant had been open.
2022년 10월에 3박 숙박함
답변 제공: luis 님, 2022년 10월 18일
Thank you for sharing your 5-star review, Crystal! We are thrilled to learn you enjoyed your vacation at our Shenandoah resort. We would be honored to have you stay with us again!

10/10 - 훌륭해요

joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet family friendly spot
Cabins were amazing- the location is beautiful! Can’t wait to go back!
2022년 10월에 2박 숙박함
답변 제공: luis 님, 2022년 10월 18일
Thank you for sharing your10/10 review, joanne! We are thrilled to learn you enjoyed your vacation at our Shenandoah resort. We would be honored to have you stay with us again!

10/10 - 훌륭해요

Dimple

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing and nice location to relax and enjoy all basic needs are available in kitchen loved it
2022년 10월에 2박 숙박함
답변 제공: Dori-Marie 님, 2022년 10월 10일
Thank you for taking the time to share your experience at our Resort. We look forward to seeing you again!