책상, 다리미/다리미판, 무료 WiFi, 침대 시트
예약 가능 여부 확인

스튜디오 6 스위트 채터누가, 테네시 - 룩아웃 마운틴 여행 후기

2 out of 5
스튜디오 6 스위트 채터누가, 테네시 - 룩아웃 마운틴
103 Patten Chapel Road, Chattanooga, TN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 24개 이용 후기 중 10개" "
평점 8 - 좋아요. 24개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 1개" "
평점 4 - 별로예요. 24개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 4개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

robert 님, Louisville

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
No coffee other than an in-room machine which did not work.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Mindy

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisey, run down room, unsafe area, by a truck stop.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access off 24 with a great view! Super comfy beds! Staff were friendly! Need to add little amenities like Kleenex and shampoo dispensers to keep up with other motels/hotels.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Jackie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 - 너무 별로예요

Velma

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had no heat in the room. It was dirty and they don’t even take the trash out. The room was in bad shape floor was broken . And it was dirty
2024년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 - 좋아요

Esmee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 4일
Hi Esmee,Thank you for positively rating your stay!Lilith#Team6

10/10 - 훌륭해요

Tsky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty clean and neat, good area surrounding
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Tsky,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Teresia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Teresia,Thank you for positively rating your stay!Lilith#Team6

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late but they held the room for us. The room was immaculate. Coffee in room with extra packets. Plenty of towels. Clean fresh linens. Truck stop across the street was a little noisy. We would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Lucy,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 - 좋아요

jody 님, Lehigh Acres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and gas station was very convenient. Room was not terrible but the faucet handle was broken, and flooring was coming up. Room was clean and staff wasn’t rude
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi JodyThank you, we really do love getting positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

Vida 님, Streamwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location to get back on the highway. I just forget how loud the traffic and tricks can be. Gas station across the street makes it convenient as well for gas, coffee etc
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Vida,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 - 훌륭해요

FERNANDO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and more than I expected
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Deanna

별로예요: 청결 상태, 직원 및 서비스
Non smoking rooms upstairs over smoking rooms so they naturally smelled like smoke. Housekeeping spoke no English and I had a do not disturb hanger on my door(that I purchased myself) and since they couldn't read it the took it and entered my room anyway.
답변 제공: Nancy Y. 님, 2024년 2월 14일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Kelli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are nice and clean, the beds are sooooooo comfy, I did see a bug but I’m told this is a renovated hotel and it used to be a crap show…. So I’m not surprised but glad it was only one! The only thing negative about the place is it’s location honestly, all you hear is the freeway 😒
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a problem. Staff went above & beyond to make things right quickly.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 - 너무 별로예요

Aurea

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 29일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Jessi Ann

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
INSPECT BEFORE YOU ACCEPT
I would strongly recommend that you pass this Motel up. Its a Roach Dive! If you can't and are in a pinch, I suggest you inspect the room before officially checking in. Upon checking in we were given room 116. After an intial 30 second inspection the room was filled with roaches. I was then put in room 223. A much cleaner room, but pretty much a dirt pad would have been better. We obviously had Snoop Dog and Cheech and Chong in one room next to us. The smell of weed was over welming. I think we got a contact buzz the smell was so strong. Lucky for us we had The Incredible Hulk in Child form in the room on our other side. This child was allowed to run the breezeway, banging on doors and beating and banging in the room. Unfortunately for us we were in a situation where we were stuck in this abomination. We called the front desk who said they were contacting the room. Haha! 2 minutes later the Incredible Hulk was back at. On the verge of a breakdown I called Hotels.com to see if there was any help I could get. We went out of town to Do something for Veterans Day. Since I'm a disabled Veteran with PTSD the loud banging and noise was more than I could personally handle. We left early in order to save my sanity.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Jessi Ann,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing and so pleasantly surprised. The BEST Motel6 experience I have had. Previous trials had not gone well and I was definitely a bit leery. We needed a room for a softball tournament and it was the most affordable that had GREAT REVIEWS and NO mention of bugs. I would definitely stay again
2023년 11월에 1박 숙박함
답변 제공: Victor 님, 2023년 11월 9일
Dear Brenda, from our hospitality to our accommodations, we're happy that you enjoyed nearly everything about your visit to Studio 6 Suites by G6 Hospitality Chattanooga Lookout Mountain! Your comments are important to us, and we will keep them in mind as we always work to improve our guest experience. Thank you for staying with us and we hope you will return soon.

8/10 - 좋아요

Brad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice. It was the only hotel in about a 45 min radius that had a double room and we were more than happy with the accommodations and staff there.
2023년 11월에 1박 숙박함
답변 제공: Victor 님, 2023년 11월 9일
Hey friend, thanks for taking the time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
You get what you pay for
BUGS! I'd killed 5 bugs (roaches and flies) during my visit from the day I got there to the day I left. I actually had to buy bug spray make sure roaches didn't get into my things. I also had to do my own thorough cleaning before settling in. The ppl working there (they may have been the owners) were really nice and welcoming, but I wouldn't stay there again unless I have no choice.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 - 좋아요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Availability, communication, and commitment to excellence
2023년 9월에 2박 숙박함
답변 제공: Victor 님, 2023년 9월 5일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Thanks