암막 커튼, 방음 설비, 다리미/다리미판, WiFi
예약 가능 여부 확인

스테이 투나잇 채터누가 해밀턴 플레이스 여행 후기

2.5 out of 5
스테이 투나잇 채터누가 해밀턴 플레이스
6914 Shallowford Road, Chattanooga, TN

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 579개 이용 후기 중 161개" "
평점 8 - 좋아요. 579개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 579개 이용 후기 중 125개" "
평점 4 - 별로예요. 579개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 579개 이용 후기 중 62개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

jaehwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 가고 싶은 모텔
가격 대비 괜찮은 호텔.

10/10 - 훌륭해요

Pearlica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 4월 22일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Prit 님, 2024년 4월 14일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 - 훌륭해요

Osama

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall nice quiet place
2024년 4월에 1박 숙박함
답변 제공: Prit 님, 2024년 4월 14일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

Liberty

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hall way and wall need to be clean more
2024년 4월에 3박 숙박함
답변 제공: Prit 님, 2024년 4월 5일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

Darin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, quiet room and comfortable bed all made for a good visit at Stay 2Night in Chattanooga.
2024년 4월에 1박 숙박함
답변 제공: Prit 님, 2024년 4월 4일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 - 괜찮아요

Curtis

2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 4월 22일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

2/10 - 너무 별로예요

Felicia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awful service and we were in room 303 and the door wouldn’t lock. You could just push it open. When I told the front desk, Olivia, she was very passive aggressive saying she “knew” that room and that you just have to slam the door for it to lock. We had already tried that. Multiple times. Then she comes up to our door, and proceeds to try and push open our door without us even telling her to come in. She got it to lock (the one time it decides to) and then proceeds to be passive aggressive still saying that that’s all we had to do. We didn’t realize that the door didn’t lock the first night we were there. We noticed it when we left the next morning (which means that it was probably unlocked all night, and after I realized that I felt super unsafe) and she kept saying “I don’t understand why you didn’t tell us when you checked in” like we were lying to her…even though she told us that she knew about this door. Then said that we could leave or stay in the same room because they didn’t have any other rooms available and told me that we probably wouldn’t get a refund because they didn’t know about it before…again she told me she did. Anyway, horrible experience and I’m glad to say that I will not be staying here again.
답변 제공: Prit 님, 2024년 3월 31일
Dear, Thank you for completing the survey regarding your recent stay at our property. I Personally check the door and its nothing wrong at all with the door, also for safety we have deadbolt and a latch attach to door as well. The door is completely fine upon check in. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Management,Stay 2Night Chattanooga Hamilton Place

10/10 - 훌륭해요

SRIHARSHA

2024년 1월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 25일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

Jade x.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice spacious no issues with the room itself and the property was not bad at all and I got a decent rate for my stay but there were a lot of things I did not like as far as how loud it was being on the main road. There were kids inside the hotel that were running up and down the hallway talking/playing extremely loud. My room faced the road and when the outside light came on it shined directly into my room and was on all night long.. my room was also next to the vending machine ice machine elevator and stairs…..
2024년 3월에 2박 숙박함
답변 제공: Prit 님, 2024년 3월 18일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 - 훌륭해요

Eduardo

가족 여행
Is ok
2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 17일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

Grace

2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 31일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 - 괜찮아요

Josh

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very noisy being on the main road. You have to go outside the lobby to get into the building. We stayed 2 nights, both nights had to have key reprogrammed. Lots of food choices within 5 minutes. The bed was extremely comfortable & the best part of the stay. The room was average for the price we paid. The pull out couch bed was awful, it was nothing but springs, so our 6year old slept in the king bed with us as nobody could sleep on those springs
2024년 3월에 2박 숙박함
답변 제공: Prit 님, 2024년 3월 9일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 - 괜찮아요

Lamar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking horrible because not big enough for a moving truck. Really needs to be cleaned better. Drain in tub very slow draining. Old hotel
2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 7일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

4/10 - 별로예요

Joshua

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival the clerk was concerned about the wrong thing and took forever to check me in the had the audacity to charge a $250 deposit for an unclean uncomfortable cigarette smelling room the covers and sheets were also uncomfortable it felt as if I slept on a box spring with covers from jail they were so thin I have stayed at better hotels that don’t even require a deposit also although I was just needed some where to sleep at night they have a policy where you can’t have any guest besides another occupant and they have to give their information highly not recommended unless you just need to take a hot shower as far as sleeping you better off in your car
2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 10일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Management,Stay 2Night Chattanooga Hamilton Place

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
Love how close this hotel is to restaurants. I wish the parking lot was bigger. Overall a nice hotel.
2024년 3월에 1박 숙박함
답변 제공: Prit 님, 2024년 3월 4일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. I would like to commend Olivia the check in clerk. Expedia made a mistake on the dates, Olivia made a phone call and got everything took care of. She went out of her way to accomadate me. This lady deserves recognition for her dedication.
2024년 2월에 1박 숙박함
답변 제공: Prit 님, 2024년 2월 29일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 - 좋아요

April

좋아요: 청결 상태
Liked that it felt safe
2024년 2월에 2박 숙박함
답변 제공: Prit 님, 2024년 2월 26일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

2/10 - 너무 별로예요

Lina

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 20일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 - 너무 별로예요

Emanuel 님, Saint Cloud

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk took a copy of my credit card, she said it is for damage coverage, if needed, but to me, they could use or take a copy of the copy for some infair use later. I hated this.
2023년 12월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 20일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 - 너무 별로예요

Crystal

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Construction materials in hall. Had to step over it to get to room. Have photos if needed.
2023년 12월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 9일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was awesome
2023년 11월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 9일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

gerald 님, Dade City

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
l was placed in room 215 at checkin. no one bothered to tell me the entire floor was scheduled for demolition the next day. I unpacked 3 days worth of things from the car only to be told by the manager that I would have to change rooms. I didn't. Each time I left my room I would have to stop by the front desk to get a new key. Very mismanaged place.
2023년 11월에 3박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 1일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

Vernon

2023년 11월에 4박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 1일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

Samantha

2023년 11월에 3박 숙박함
답변 제공: Surestay Plus 님, 2023년 12월 9일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking is a challenge if you return after 08:00 PM
2023년 10월에 3박 숙박함
답변 제공: Surestay Plus 님, 2023년 10월 25일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for
Get what you pay for. Good room, no frills, quiet. Only problem i had was lobby was super hot in the mornings, don't know if was heating or the waffle maker.
2023년 10월에 5박 숙박함
답변 제공: Surestay Plus 님, 2023년 10월 25일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

4/10 - 별로예요

Robert

출장 여행
Office area was so hot
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 20일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Leigh

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Not bad, but not great either. Located on a super busy road, small carpark, slightly rough crowd, room looked out on the barbed wire fence of the neighbouring storage facility and our room shared an interconnecting door with a noisy neighbour. Was clean enough, bed comfortable and water pressure pretty good. Breakfast was passable.
답변 제공: Management 님, 2023년 10월 20일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Deborah D

가족 여행
The room had bugs in it and the bathroom door would not shut and it was noisy. We will not stay here again.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 8일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It’s OK
Hotel is in a decent area, right off interstate 75. Setup is more motel-ish than hotel. Things seemed to be clean, service at front desk was fine. Decent room for the price. Was not expecting a $100 deposit, plus on top of paying for the room upfront. You get your deposit back at checkout…if they deem you don’t violate any policies. I would have liked to have known about this hidden fee prior to booking room. I was put in a room right next to a huge LED street light. The light emitted into the room very well even with the blinds closed. You will have an issue with this if you need total darkness to sleep. Relatively small parking lot.
2023년 10월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 10월 4일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

Loren

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Surestay Plus 님, 2023년 9월 5일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스
Definitely an older property and showing it's age in the common areas. Room is clean and comfortable though.
2023년 7월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 8월 1일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really clean and nice staff
2023년 7월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 8월 1일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

Vicky

2023년 7월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 7월 29일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

Shelley

연인과의 여행, 출장 여행
좋아요: 청결 상태
I didn’t feel safe leaving my car in the parking area due to people loitering outside.
2023년 7월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 7월 6일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

4/10 - 별로예요

Tammie

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Blood stains on mattress...blood stains on sheets Blow dryer not working...no remote ...doors do not open quickly have to try many times to get open ....small parking lot very crowded...bar across street....bottle caps on floor in room ..mirrors not clean ...only 1 cart to bring items into your room
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 1일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 6월 30일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel carpet needs to be replaced. It is bad, real bad. Hotel staff was extremely nice. The price was cheap so overall I would rate total hotel as average
2023년 6월에 4박 숙박함
답변 제공: Surestay Plus 님, 2023년 6월 28일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room for the price.
2023년 6월에 2박 숙박함
답변 제공: Surestay Plus 님, 2023년 6월 26일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

Josefina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The very courteous staff . I don’t have any complaint
2023년 6월에 2박 숙박함
답변 제공: Surestay Plus 님, 2023년 6월 25일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The mattress must have been 30 years old. Also, black mold all around the jacuzzi tub, so it was unusable. The place also has a terrible odor. Maybe from the black mold?
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 19일
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 6월 4일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disappointed
The place was a bit old. The breakfast room was in the lobby and it was cramped. sufficient but not a place we would ever want to return to.
2023년 5월에 3박 숙박함
답변 제공: Surestay Plus 님, 2023년 5월 23일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 5월 22일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 5월 15일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 5월 10일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reservation thru Expedia. Revised reservation not available when checked-in. Had to pay walk-in rate. Perhaps if it was earlier, a call could have been made to confirm with Expedia. Room was clean and comfortable. Breakfast was tasty. Location was handy. Would consider returning if had business in Chattanooga again..
2023년 4월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 4월 29일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 - 훌륭해요

Ramakumar 님, Orange Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The agent at the front desk was very helpful and professional.
2023년 4월에 1박 숙박함
답변 제공: Surestay Plus 님, 2023년 4월 21일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 - 좋아요

Conor

답변 제공: Surestay Plus 님, 2023년 5월 6일
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN