외관

수퍼 8 바이 윈덤 채터누가/해밀턴 플레이스 여행 후기

2 out of 5

이용 후기

5.0
평점 10 - 훌륭해요. 1002개 이용 후기 중 120개" "
평점 8 - 좋아요. 1002개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 173개" "
평점 4 - 별로예요. 1002개 이용 후기 중 165개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 402개" "

4.8/10

청결 상태

6.0/10

직원 및 서비스

4.4/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Carla

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will not stay here again. The tub has paint peeling off. Roaches, stained towels, stained, sticky carpets. Everything felt sticky. Bad paint job. Not very pleasing place to stay.
2024년 3월에 1박 숙박함
답변 제공: Melanie 님, 2024년 3월 25일
Thanks for your feed back We apologize for any concerns you may have had We will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was poorly maintained. Hairdryer missing in the room, roughly patched walls, 2 live roaches, missing toilet paper holder. The blankets looked dirty. The toilet didn’t flush. The breakfast was minimal. Cold decaf coffee at 7 am in the morning. Outside the bedroom window was full of trash where homeless were probably living.
2024년 3월에 1박 숙박함
답변 제공: Melanie 님, 2024년 3월 18일
Thanks for your feed back We apologize for any concerns you may have had We will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

William

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is Very Very Horrible! My Hotel is infested with Roaches! I was in a bind late night and the funds were already tied up online in this Hotel... Otherwise I would have definitely had to leave! I really don't understand how they're in business with the Roach Infestation. Had to transfer from one room to the next still the same thing and the other room did not have a toilet seat and I was told that none was available because that was the last room available...... I'm requesting a Refund! Also I definitely need to file a complaint with the Better Business Bureau..
2024년 3월에 1박 숙박함
답변 제공: Melanie 님, 2024년 3월 16일
Thanks for your feed back We apologize for your concerns We will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Melanie 님, 2024년 3월 11일
Thanks for your feed back

2/10 - 너무 별로예요

Temple

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room had bugs
2024년 3월에 3박 숙박함
답변 제공: Melanie 님, 2024년 3월 7일
Thanks for your feedback We apologize for any concerns you had We will address all concerns directly Thanks for letting us know

4/10 - 별로예요

Darius

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floor , Shower , Sheets dirty
2024년 2월에 1박 숙박함
답변 제공: Melanie 님, 2024년 2월 9일
Thanks for your feed back we apologize for any concerns you may have had we will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Bruce

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Guy hanging out the window, begging for money for diapers. Giant cockroach on bathroom counter Breakfast? Juice machine broken, a couple of shriveled up pastries.
2024년 1월에 1박 숙박함
답변 제공: Melanie 님, 2024년 2월 7일
Thanks for your fee back We apologize for any concerns we may have had We will address all concerns we didn't know nothing about these issues but will look into it Thanks for letting us know

2/10 - 너무 별로예요

STERLING

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
plumbing issues water from upstairs bathroom leaking down into the bathroom in the room i was in ... roaches, bed bugs seem like a shelter for the homeless. had to checkout and go to another hotel. wouldn't care if it was 20 dollars a night i would never stay at this hotel again.
2024년 1월에 4박 숙박함
답변 제공: Melanie 님, 2024년 1월 31일
Thanks for your feed back we apologize for any concerns you may have had we will address all concerns directly Thanks for letting us know

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot within walking distance of anything needed
2024년 1월에 1박 숙박함
답변 제공: Melanie 님, 2024년 1월 24일
Thanks for your feed back We're glad you enjoyed your stay. Hope to see you again Thanks

6/10 - 괜찮아요

Layra

연인과의 여행
Olía demasiado a cigarrillo en todos lados, en el lobby, en los pasillos y en el cuarto.
2024년 1월에 1박 숙박함
답변 제공: Melanie 님, 2024년 1월 22일
Thanks for your feed back We apologize for concerns you may have had We will address all concerns directly thanks for letting us know

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here
Place is a dump rooms are falling apart .I asked for a ground floor being disabled they only had 2nd flloor.I didnt stay after seeing how run down the room was nasty.They gave the first floor rooms to young abled persons.They should have been on the second floor.Save some rooms on the first floor for the disabled
2023년 12월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 29일
Thanks for your feed back We apologize for any issues you may have had We will address your concerns directly Thanks for letting us know

6/10 - 괜찮아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was worth the stay
2023년 12월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 29일
Thanks for your feed back

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I do not recommend
Stay was terrible. No breakfast though on reservation it was available. Room was dirty, no supplies. Staff was courteous to get some pillow and towels
2023년 12월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 26일
Thanks for your feed back we apologize for any concerns you may have had we're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know

6/10 - 괜찮아요

Felicia

2023년 12월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 21일
Thanks for your feed back

2/10 - 너무 별로예요

Tracy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Melanie 님, 2023년 12월 17일
Thanks for your feed back

10/10 - 훌륭해요

Stephen

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 15일
Thanks for your feed back Glad you enjoyed your stay Hope to see you again Thanks

8/10 - 좋아요

Stephen

2023년 12월에 3박 숙박함
답변 제공: Melanie 님, 2023년 12월 15일
Thanks for your feed back Glad you enjoyed your stay. Hope yo see you again Thanks

2/10 - 너무 별로예요

Katelan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been trying to get our refund since October 20th the hotel is the nastiest i have ever been in the rooms were not clean bugs an stains an smells everywhere the room an microwave an bathroom looked like it hasnt been cleaned in weeks or months it was that nasty an the manger is never there or if they are i never can speak to them they were suppose to give refund when we left that day still waiting for it finally had someone there tell us it was sent on 11/27/23 guess what hotel lines busy todsy cant get threw an still no refund plz do not stay here unless you want some type of bed bugs an something ajax cant clean off!!!
2023년 10월에 2박 숙박함
답변 제공: MELANIE 님, 2023년 12월 8일
THANKS FOR YOUR FEED BACK WE APOLOGIZE FOR ANY ISSUES YOU MAY HAVE HAD WE WILL LOOK INTO THE REFUND FOR YOU .THANKS FOR LETTING US KNOW

4/10 - 별로예요

Carla

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Caution is key
This is a much older Super 8. I request a different room after the first night. The floors are old and dirty looking. The carpet was nasty. I wouldn’t go without shoes on. A spider across the bathroom floor. 2nd room was doable. A couple bugs. Bathroom floor looked much better. Staff was very friendly. Pool only open on the weekend. Breakfast was waffles and stale muffins. Check room before staying in it.
2023년 11월에 6박 숙박함
답변 제공: Melanie 님, 2023년 12월 5일
Thanks for your feed back we apologize for any concerns you may have had We're working hard in making improvements to our hotel Thanks for letting us know

2/10 - 너무 별로예요

James

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Well I stayed two nights the second night I need a clean towels and wash rags so I can take a shower and they didn't have none and this was like 7:30 8:00 the next day when I went down there to ask for some clean towels and wash rags then not to mention roaches were in the room not like 1 r 2 every time you turn the light on you will see about 5 to 10
2023년 12월에 2박 숙박함
답변 제공: Melanie 님, 2023년 12월 5일
Thanks for your feed back. We apologize for any concerns you may have had. We're working hard in making improvements to our hotel Thanks for letting us know

10/10 - 훌륭해요

Thomas 님, Collierville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hank at the front desk was very helpful at check in and assisted with a special accommodation. The rooms are basic. The indoor pool is a bonus as well as a small breakfast offering. All items in the room worked well and the stay was decent for a weekend. For a value hotel, this experience has been worth it and I am glad I chose this location over others in Chattanooga.
2023년 12월에 2박 숙박함
답변 제공: Melanie 님, 2023년 12월 5일
Thanks for your feed back Glad you enjoyed your stay .Hope to see you again

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrifying. DO NOT STAY HERE. First room they gave us, the floor was sticky and covered in unidentifiable stains, and the room had a strong odor of human urine. We asked for a different room, hoping the first one was a fluke. No. The second room smelled slightly better the first, but we were met at the door by a German cockroach, completely unfazed by our entrance. In the case of cockroaches, when you see one, you DON'T see the thousands hiding in the walls. We left immediately. DO NOT STAY HERE.
2023년 11월에 2박 숙박함
답변 제공: Melanie 님, 2023년 12월 4일
Thanks for your feed back We apologize for any concerns you may have had We're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know

4/10 - 별로예요

mehida

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the sink bathroom were cockroaches coming out of it constantly, the bathtub was moldy, and the water was not heating.
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 1일
Thanks for your feed back WE apologize for any concerns you may have had We're working hard in improving our hotel Thanks for letting us know

6/10 - 괜찮아요

Charis

가족 여행
별로예요: 숙박 시설 상태 및 시설
Needs repairs.
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 1일
Thanks for your feed back We're working hard in making improvements to our hotel Thanks for letting us know

4/10 - 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sheets on bed had stains on them. Water in bathroom had extreme smell of chlorine, so much so that I didn;t shower.
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 28일
Thanks for your feed back We apologize for any concerns you may have had. We're working hard in improving our hotel We will address your concerns directly. Thanks for letting us know

10/10 - 훌륭해요

brittany

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap and reasonable, great staff!
2023년 8월에 4박 숙박함
답변 제공: Melanie 님, 2023년 11월 28일
Thanks for feedback Hope to see you again

8/10 - 좋아요

Matthew

2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 12월 17일
Thanks for your feed back

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 28일
Thanks for your feed back Hope to see you again

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful
2023년 11월에 4박 숙박함
답변 제공: Melanie 님, 2023년 11월 28일
Thanks for your feed back. Hope to see you again

2/10 - 너무 별로예요

Connie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oh my god I have never seen such a roach infestation in my life! I’ve stayed in some raunchy motels before but this takes the cake that entire motel needs to be shut down for about a week and roach foggers need to be set off in EVERY room! I wasn’t there but for just a few hours to visit a friend who needed a place to spend the night and as I was leaving,there were roaches crawling on the floor in the hallway outside our room! I was stepping on them.There were also roaches in the bathroom of our room! The guy at the desk was very helpful so no negative there but oh my god the level of roach infestation was staggering!
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 20일
Thanks for your feed back We apologize for any concerns you may have had We're working hard in making improvements to our hotel We will address all concerns Thanks for letting us know

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 20일
Thanks for your feedback

10/10 - 훌륭해요

Louise

2023년 11월에 2박 숙박함
답변 제공: Melanie 님, 2023년 12월 5일
Thanks for your feed back Hope to see you again

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 13일
Thanks for your feed back Hope to see you again

2/10 - 너무 별로예요

Timothy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They insisted on making a copy of my driver’s license before checking in. The room was filthy, trash not emptied, the bedspread and sheets were washed but stained. There was a cockroach in the room, the curtain was torn and barely hung on the window, the heater/air conditioner smelled and hardly worked. Bugs were coming out of the bathroom sink. It was a very uncomfortable night and hard to sleep in that room, will never stay here or any other Super 8 again.
2023년 11월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 10일
Thanks for your feed back We're sorry for any concerns you may have had. We're working hard in making improvements to our hotel. We will address all concerns directly Thanks for letting us know

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
답변 제공: Melanie 님, 2023년 11월 10일
Thanks for your feedback

2/10 - 너무 별로예요

Monica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!!!!!!!! 3 roaches in sink in bathroom as soon as we walked into the room. Black marks on the pillow cases. Run down AC unit looked dingy and like it was from the 70s. Chair was dingy and curtains had dingy stains. Burn hole in the sheet. We were supposed to have a king size bed through Expedia but got there to double beds. Disgusting place.
2023년 11월에 2박 숙박함
답변 제공: Melanie 님, 2023년 11월 8일
Thanks for your feed back We apologize for any concerns you may have had. We're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Jennifer L

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty nasty and terrible I will never stay here again
2023년 11월에 2박 숙박함
답변 제공: Melanie 님, 2023년 11월 6일
Thanks for your feedback we're sorry you were not happy with your stay. We're working on improving our

4/10 - 별로예요

Marcus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spend a little more for a better hotel
It felt and looked gross, smelled like weed and cigarettes. The bathroom was filthy and disgusting. We didn't have a coffee maker and the carpets were filthy.
2023년 10월에 1박 숙박함
답변 제공: Melanie 님, 2023년 11월 5일
Thanks for your feed back We apologize for any concerns you may have had We will address all concerns directly Thanks

2/10 - 너무 별로예요

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가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a dump!
It was Horrible. Holes in sheets... No blanket or comforter... Bottom of bed havr dirt and stains and you can tell it hasn't been changed in a long time... Burns on carpet...roaches everywhere in restroom... And very bad odor!! Walls stained up ... Paper stuck to table because it was sticky. Never have i ever had to experience this. I booked in advanced 2 different weekends and couldn't get my money back for the room i paid for in advance online.
2023년 10월에 1박 숙박함
답변 제공: Melanie 님, 2023년 10월 31일
Thanks for your feed back we apologize for any concerns you may have had We're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know

4/10 - 별로예요

Martha

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Limited supply of towels and wash rags.
2023년 10월에 2박 숙박함
답변 제공: Melanie 님, 2023년 10월 31일
Thanks for your feed back. We will address your concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Carol

가족 여행
별로예요: 편의 시설/서비스
Did not stay! Tried to get someone so I could get my money back last night but your computer voice just stopped, said it was going to get me to someone who could help me never happened.??????? That place is as disgusting! No elevator, had to carry my luggage up the stair. Bed worms under the mattress with yellow and brown stains. Mold around the baseboard in the room. Bathtub was damaged with black areas.
2023년 10월에 1박 숙박함
답변 제공: hank 님, 2023년 10월 29일
thanks for your feed back we are sorry about your concerns we will deal with them directly

2/10 - 너무 별로예요

Alex

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awful experience. Front desk dude lacks of empathy and service. We enter the room and there was no light but cockroaches behind the door, terrible cigarette stench and stained bed sheets. Disgusting. We had to check-out 5 minutes after arriving without a refund or change. DO NOT WASTE YOUR MONEY HERE. TOTAL FRAUD.
2023년 10월에 1박 숙박함
답변 제공: hank 님, 2023년 10월 29일
thanks for your feed back we are sorry about your concerns we will deal with them directly

2/10 - 너무 별로예요

Will

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a rubber glove left in my room and roaches. I have pictures but it won't let me post them.
답변 제공: Melanie 님, 2023년 10월 28일
Thanks for your feed back we apologize for any concerns you may have had. We're working hard in making improvements Thanks for lettting us know

4/10 - 별로예요

Reyna

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Lies
2023년 10월에 1박 숙박함
답변 제공: Melanie 님, 2023년 10월 28일
Thanks for your feed back

6/10 - 괜찮아요

Barbara

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Property was really ran down, floor in room was very dirty.
2023년 9월에 3박 숙박함
답변 제공: Melanie 님, 2023년 10월 26일
Thanks for your feed back We apologize for any concerns you may have had We're working hard in making improvements to our hotel Thanks for letting us know

4/10 - 별로예요

Ardis

별로예요: 숙박 시설 상태 및 시설
Better not at this Super 8
Old and worn. Torn towels. Hair dryer missing off wall (however, on request, was added after first night). Tub stopper leaked. Air conditioning barely worked. Food at breakfast short. None of juice choices worked, cold cereal, but no milk. Waffles only thing up to standards. People walking through breakfast area smoking. Halls smelled like smoke.
2023년 10월에 2박 숙박함
답변 제공: Melanie 님, 2023년 10월 16일
Thanks for your feed back We apologize for any concerns you may have had We're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Melanie 님, 2023년 10월 18일
Thanks for your feed back

2/10 - 너무 별로예요

KELLY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nope nope nope nope - NOPE. Walk-in , walk out. After my shoes stuck to the carpet and saw the MOLD on the shower curtain and didn’t have electricity to see what I stepped in… couldn’t get out fast enough.
2023년 10월에 1박 숙박함
답변 제공: hank 님, 2023년 10월 13일
thanks for your feedback we will address all your concerns

2/10 - 너무 별로예요

Jephney

연인과의 여행, 출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs all around!
2023년 10월에 3박 숙박함
답변 제공: hank 님, 2023년 10월 13일
thanks for your feedback we will address all your concerns

4/10 - 별로예요

Kathryn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our bathroom sink doesn’t drain, right away our room smelled of cigarette smoke and the carpet is full of stains. Thankfully we are only staying here one night.
2023년 10월에 1박 숙박함
답변 제공: Melanie 님, 2023년 10월 11일
Thanks for your feed back We apologize for any concerns you may have had We're working hard in making improvements to our hotel We will address all concerns directly Thanks for letting us know