총 474개의 검증된 이용 후기를 기반으로 한 평점

4.3 (5점 만점)
94% 추천 여행객 비율
4.5 객실의 청결도
4.5 서비스 및 직원
4.5 객실의 편안함
4.4 호텔 상태
익스피디아의 검증된 이용 후기
2점(5점 만점)
검증된 여행객이 작성

No showers

게시일: 2016. 12. 12 , Expedia
긍정적: Staff was friendly, and overall it was clean.
부정적: The reliability of basic amenities like hot water.
위치: Not much to do as the hotel itself is not near anything. Except a mall.
The staff was very friendly and eager to accomadate. However, in the middle of the night we were awakened by a man pounding on the room door down the hall, only to awaken a dog somewhere, who barked for some time. Really?? In the morning, we discovered we had no hot water with which to do some basic things, like, shower!! When we reported this to the front desk we were told that this was because many people had showered at the same time. Hmm..imagine that, in a hotel??? And that in fact the hot water was "coming and going" and if we would wait, it might "come back" soon. Wow. I have NEVER experienced this in a hotel in North America. How odd that it should occur in a two storey one in the U. S. Odd and very inconvenient, to say the least. I feel we had reasonable expectations to anticipate a warm shower in our room the morning of our stay. Basic expectation not met.
호텔 관리의 의견
2016. 12. 14에 Management(호텔 관리)에 의해 작성
Hello, I'd like to apologize about the issues you encountered during your stay. Unfortunately there is not a lot we can do in regards to other guests or what they do unless it is reported to us. And even then, we can only do so much even then. As for the issue with the hot water, I'm very sorry that this occurred during your stay. After having our maintenance look into it, it seemed as though one of our water heaters was not working properly and has since been taken care of. I do want to apologize very much for any inconvenience.
5점(5점 만점)
추천
대상: 모든 여행객
검증된 여행객이 작성 거주지: Newmarket, Ontario

Quick 1 Night Stay Over in Buffalo

게시일: 2016. 12. 9 , Expedia
긍정적: Clean & friendly
Great Smaller Hotel to stay at and it's only a good 10 minutes away from the Buffalo Airport. Very clean, friendly Staff and all with a nice breakfast. This Comfort Inn is run really well with a lot of pride and it shows. In the future, I would not hesitate to stay here again! Thank you!
호텔 관리의 의견
2016. 12. 14에 Madison T - Front Desk(호텔 관리)에 의해 작성
Hi Tony, Thank you so much for your review! We're so glad you enjoyed your stay. We hope to see you again in the future!
5점(5점 만점)
추천
대상: 모든 여행객
검증된 여행객이 작성 거주지: PHL

Stayed here before, nice motel, friendly staff

게시일: 2016. 11. 29 , Expedia
긍정적: close, convenient, clean, friendly staff
부정적: Free beer?
just a place to sleep while visiting relatives in Cheektowaga for the holidays
5점(5점 만점)
검증된 여행객이 작성

Clean and comfortable

게시일: 2016. 11. 21 , Hotels
Friendly staff, conveniently located
5점(5점 만점)
검증된 여행객이 작성

Clean and affordable

게시일: 2016. 11. 18 , Hotels
I loved my stay here. The staff was friendly. The room was so clean and tidy. The bed was so comfortable. I was very impressed at the price considering how nice this hotel was. Anytime I am in the buffalo area this is where I will be staying. It is right off the freeway which is nice for traveling purposes. I was very happy with my stay here.
5점(5점 만점)
추천
대상: 모든 여행객
검증된 여행객이 작성 거주지: Hamilton

Great value, very clean!

게시일: 2016. 11. 17 , Expedia
great stay, staff are friendly, rooms are clean, highly recommend
3점(5점 만점)
검증된 여행객이 작성

Functional accommodation, a nit too expensive

게시일: 2016. 11. 13 , Hotels
We chose the hotel since it is on the way from Niagara falls to Washington DC, not far from the former. The other alternative - staying another night in Niagara - was too expensive. Value for money is not that great: it is clean but needs some renovation, and the area is very attractive either. It's a functional accommodation - no more no less.
4점(5점 만점)
검증된 여행객이 작성

이 여행객은 평점만 남기셨습니다. 게시일: 2016. 11. 11 , Hotels
4점(5점 만점)
추천
대상: 모든 여행객
검증된 여행객이 작성 거주지: Ontario, Canada

Overall very good stay.

게시일: 2016. 11. 7 , Expedia
위치: I was there for a seminar so we were in and out to Buffalo the whole time. The area around the hotel was quiet and pleasant and felt safe.
The hotel was generally very clean and the staff at the front desk were pleasant and efficient. There were some stains on the room carpet but perhaps that can't be avoided. The bed was comfortable and there was a selection of pillows. It was nice to have access to coffee or hot water, fruit and cookies at any time. We swam one evening. The air in the pool area was very hot and the water on the chilly side but it was all very clean. There was quite a selection of food in the breakfast buffet. However, my favourite is eggs and the scrambled eggs were as tough as leather. I understand they come in pre-prepared so either they need a new supplier or they need to heat them differently. There was bacon on the Sunday and I suspect it was pre-prepared also and I could not take one or two pieces as it was all totally lumped together. The 'hot' water for tea was tepid at best (any time we went in) and when I told the staff member, she told me that it had to be hot as they take it right out of the machine. It was not hot enough to even make herbal tea.
호텔 관리의 의견
2016. 11. 16에 Comfort Inn Management(호텔 관리)에 의해 작성
Hello, Thank you for your review. I am sorry for the issues you encountered with breakfast. Our eggs do not come in pre-prepared. They do come in as pre-scrambeled yolks that we have to cook through completely- unfortunately they aren't for everyone. Our bacon also comes in raw and we have to cook it through completely before serving- sometimes this causes it to lump together during cooking. Bacon is relatively new to our breakfast menu, so we're still working out the kinks. I will also speak to our front desk staff and breakfast staff to make sure we have hot tea at all times. We brew it directly from spout into the water thermos we keep it in, so that we can keep it as hot as possible for as long as possible, but we may have to start checking it more often. We do hope you'll consider staying with us again in the future despite these issues.
4점(5점 만점)
추천
대상: 모든 여행객
검증된 여행객이 작성 거주지: canada

Clean and reasonably priced.

게시일: 2016. 11. 4 , Expedia
The room was clean, quiet and beds were comfortable.
호텔 관리의 의견
2016. 11. 16에 Madison T - Front Desk(호텔 관리)에 의해 작성
Thank you for your review! We hope to see you again!