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컴포트 인 첼시 여행 후기

2.5 out of 5
컴포트 인 첼시
1645 Commerce Park Dr, Chelsea, MI

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 502개 이용 후기 중 210개" "
평점 8 - 좋아요. 502개 이용 후기 중 159개" "
평점 6 - 괜찮아요. 502개 이용 후기 중 68개" "
평점 4 - 별로예요. 502개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 502개 이용 후기 중 25개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Susan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The person that checked us in wasnt very friendly felt like i was bothering her.
2024년 4월에 1박 숙박함
답변 제공: Veronica 님, 2024년 4월 4일
Thank you for bringing this to our attention. We strive to provide all of our customers with superior service and I am very sorry for not providing with a warm greeting.

8/10 - 좋아요

ANTHONY and Loretta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Paul

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were told our room would not be cleaned until we left. The pool towels are never available and when we requested them we were told that they were be washed. Which could be understandable if they were generally available and they had periods where they were low, but the fact that they are always unavailable is not ok. Breakfast is not fantastic and the waffles are “all out” It’s a shame. The door to our room has an inch gap from the bar of the door to the carpet so we can hear the noise from doors closing and guests coming and going. Staff is pretty much always out of sight and we have not had anything in our room replenished. Very frustrating and very hard to deal with the un professional hospitality of this place. NEVER AGAIN. I suggest finding a hotel that has their “stuff together “

4/10 - 별로예요

Meika

별로예요: 숙박 시설 상태 및 시설
This property needs to be updated, my room was outdated room 114....it had red stain on carpet by chair, scratched up refrigerator, sunken in chair....it was not eorth almost $100
2024년 3월에 1박 숙박함
답변 제공: Veronica 님, 2024년 4월 4일
I apologize for failing to meet your expectations. We are planning a full renovation of the entire building and hope to provide you with a superior stay in the future. Thank you for your feedback.

10/10 - 훌륭해요

Jenna

2024년 3월에 1박 숙박함

4/10 - 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had to pay an addition $50.00 to check in 2 hours early. The entire price to stay for a day was only $80.00 and I felt that $50.00 was really disrespectful to someone who travels alot to ChOICE hotels. I will not stay here again. Phone was out of order and they never fixed it. And the room was so DARK I could barely see even with all the lights on. The windows were not locked when I checked in and the hallway was incredibly dirty and the entry door was not secure. Someone had broken the lock and it's not safe for us who travel alone because anyone can enter. This property is poorly managed and insensitive to their loyal customers, for which I am NOT longer loyal.
2024년 3월에 1박 숙박함
답변 제공: Veronica 님, 2024년 4월 4일
Thank you Linda for taking the time to provide your feedback. I have had our maintenance department repair the door so it may be secure at all times. We have replaced the lights in the room that you had stayed in. We have implemented window checks daily to ensure all windows are closed and locked. We do hope that you may give us an other chance in the future to provide you with superior service. I deeply apologize for any inconvenience this may have caused you.

8/10 - 좋아요

Kathryn 님, Midland

별로예요: 직원 및 서비스
Overall fine property for price and our needs for one night. Needs repairs, updating. Did NOT appreciate the staff person we saw go into a room two doors down from us which only minutes later was oozing cigarette smoke from under door into hall. This then occured multiple times in the next twelve hours. Really? We would have complained to staff, but clearly all knew what she routinely does. Ridiculous.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mike

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again
2024년 2월에 2박 숙박함

4/10 - 별로예요

Troy

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lindsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was good, hot tub was nice (a little high on the chlorine) but nice and hot. The doors need some updating we could see hallway lights all the way around our door didn’t seem very secure door. The area was nice and close to everything we needed. All in all nice clean hotel. Breakfast was good also.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a fair price Clean
2024년 2월에 1박 숙박함

8/10 - 좋아요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Abe

좋아요: 청결 상태, 직원 및 서비스
The room was clean and friendly staff. We got a jacuzzi tub room but it didn’t do any good since there wasn’t enough hot water to fill it. Was barely even warm when full with turned on full hot the whole time. And the shower is a tiny and dark little pod. If your over 5’9 or so you’ll have to duck to wash your hair
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the amenities. It was quaint and quiet. The staff was lovely. Will be returning.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Elysia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Comfortable beds. Pool and hot tub were nice as well.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Marlene

First room still was occupied. Second room, the shower was so small. Needs updated.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Matt

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Service was wonderful, but the rooms are in need of updating. Very old and dingy walls, furniture, carpet, bedspreads. Musty, moldy smell throughout the hotel.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Ramero

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Li

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding trip
All of the experience was great except all of the machines in the exercise we broken. A disappointment when you are a person that likes to do a little workout each evening
2024년 1월에 2박 숙박함

4/10 - 별로예요

William 님, Walled Lake

연인과의 여행, 출장 여행
Staff need to sharpen up their people skills.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Claudia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and bathroom were dirty. We had to wipe our own tables and night stands s well as the bathroom counter. The shower and the tub had hair all over and the toilet was not scrubbed.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Stacy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Gypsy

아이를 동반한 가족 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함

8/10 - 좋아요

John 님, Ames

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice desk staff! Arrived late and all was ready. Decent breakfast for price of room.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Whitney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

8/10 - 좋아요

Juan Sebastián

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything OK. Affordable and cozy hotel.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Rhonda

2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Robert 님, Troy

가족 여행
2023년 12월에 1박 숙박함

4/10 - 별로예요

Raylene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like the slamming doors on level 3 most of the night ! barking dogs ! We were near the stairs , doors were slamming all night ! Will request ground floor next time ?
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Audrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel
Nice clean room,confortable
2023년 12월에 1박 숙박함

4/10 - 별로예요

Cecil

별로예요: 청결 상태, 직원 및 서비스
There was nothing unique. The staff was unfriendly. The shower had mold on the tiles. A bug was squashed on the floor.
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great reception. Staff were efficient and personable. Nice continental breakfast. Did the job before continuing with our trip. Stayed one night. Only issue was there was no TV remote but had front tv controls. Internet was good so we streamed movies.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Stephen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good price and Convenient location.
Daughter had apts at Motts Childrens Hospital, so we rented two rooms, both nice, beds comfy. First 10 mins there, both toilets backed up. Fan in the bathrooms didn't work and the floors around the beds needed better vacuuming skills. But the kids loved the pool and the breakfast was good! Would stay again .
2023년 11월에 1박 숙박함

4/10 - 별로예요

Tammy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel Staff was great!! The room we stayed in the A/C didn't work and made the room very stuffy.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Raylene

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jimmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK - but I’d give 4 out of 5 stars -overall.
Nice lobby, easy check-in. Room was clean but the shower was TINY!!! Dropped the soap and had a hard time bending over to pick it up. WIFI worked but not that great. TV was rather strange because the menu of stations was choppy and hard to read. A couple of minor maintenance items - holes in chair arms and security lock on the door missing a screw and was basically useless. See pictures below. Free breakfast - blah.
Security lock on door
Holes in chair - needs replacement
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Lanell 님, NOVI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet room, friendly staff. Good location to Chelsea, MI
2023년 11월에 1박 숙박함

8/10 - 좋아요

Peleg

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The staff at the hotel were all very nice and helpful. The rooms weren't so clean, but the beds were clean and very comfortable!

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Meryl

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Shower screamed for 10 minutes straight, party going on at midnight that woke us up for over an hour, room not very clean. Staff was very nice
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Elissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was helpful and friendly. The bed was comfortable and everything was clean. Unfortunately, we could hear someone in another room snoring, and despite the blackout curtains, light came in around the edges of the curtain and from the hall.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Gary

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Person at desk who checked us in wasn't very friendly. Very short and quiet. No thank you just did her thing with no friendliness.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Philip

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good…..
A minimal level of care, effort and basic hospitality would really go along way.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Paige

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the jetted tub. Much larger than we expected

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
budget hotel
No one at check in desk, had to wait for 5 min for someone to appear, breakfast is available till at 0930 and we went down at 0830 and no eggs or sausage left. i asked 2 different staff if they were going to replenish and both said not my job. The next day it was fine. Chair in room ,really bad shape are torn up on arms. Paid for 3 guests in room only shampoo for 1 in room
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Highway but also convenient to the historic downtown.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Chuck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable!
It's an older hotel but clean and comfortable. The staff was very nice, and the breakfast was good.
2023년 11월에 2박 숙박함