객실 내 금고, 책상, 암막 커튼, 방음 설비
예약 가능 여부 확인

블루 아이리스 여행 후기

3.5 out of 5
블루 아이리스
No 37, Govindan Street, Ayyavoo Naidu Colony, Aminjikarai, Chennai, Tamil Nadu

이용 후기

5.6
평점 10 - 훌륭해요. 14개 이용 후기 중 3개" "
평점 8 - 좋아요. 14개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 14개 이용 후기 중 2개" "
평점 4 - 별로예요. 14개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 14개 이용 후기 중 4개" "

6.8/10

청결 상태

6.2/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Shivashankari

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Bookingsmaker 님, 2022년 10월 4일
Dear Guest,We are glad that you had a pleasant stay with us and we thank you for words of encouragement.Our Team Members would be delighted to know that their actions made your stay a memorable.Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future.

2/10 - 너무 별로예요

Ramesh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Bookingsmaker 님, 2022년 10월 4일
Dear Guest,Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

6/10 - 괜찮아요

Tilak

가족 여행
별로예요: 숙박 시설 상태 및 시설
Linen / towels was not available and the electric points / lights were not working
2021년 12월에 1박 숙박함
답변 제공: Bookingsmaker 님, 2021년 12월 21일
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm Regards, The Reservation Team

6/10 - 괜찮아요

Muthukumar

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
I am regular visitor to the property but this time the staff behavior and hospitality is not satisfied.
2021년 9월에 2박 숙박함
답변 제공: Revenue Executive 님, 2021년 9월 29일
Dear Guest, Thank you for your valuable feedback, I am disappointed to see your review about issues.Our management team have been briefed about your feedback and they will have this checked. It is with great concern I have made a note of your feedback .We hope to see you again that we can offer you a much more enriching experience.

2/10 - 너무 별로예요

Beno 님, Houston

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible staff never going back Please s5ay out of the place
2020년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Na
2019년 12월에 2박 숙박함

4/10 - 별로예요

Segaran

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not too pleased
Shower Facilities is bad
2019년 12월에 4박 숙박함

4/10 - 별로예요

Ajith Kumar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff, especially the people at the reception were not behaving cordially; they were rude.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was perhaps the lousiest of all my stays and am so sorry to sound so negative. I do not recommend anyone to stay here ever. Parking was difficult at that place. The room did not have hot water and we had to struggle whole evening long but still it didnt work. We had to change room shifting all the bags etc. The other was marginally better but hot water still was just warm in the evenings. If there was anything that was good, it was the breakfast which was pretty decent. there was no major complaints. The other good thing was that the place is calm and u dont hear all the noise on the road.
2019년 2월에 2박 숙박함
답변 제공: Room Division Manager 님, 2019년 2월 21일
Dear Guest, Thank you for your valuable feedback, I am disappointed to see your review about parking and hot water issues.Our management and maintenance team have been briefed about your feedback and they will have this checked. It is with great concern I have made a note of your feedback .We hope to see you again that we can offer you a much more enriching experience.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Need to improve in customer services and facilities
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Didnt have a comfortable stay. Everything needed to ask for few times till we actually got it. Such as hairdryer, clearing the rubbish, towel and water. Cleanliness was bad. Still could feel the floor wasnt clean. The hotel was too noisy by music, renovations and events.
2018년 6월에 4박 숙박함

10/10 - 훌륭해요

Ganesh 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel with excellent service.. Hats off to the staff.. I stayed 15 days with my wife and two kids.. My son who is three years old didn't want to leave the hotel at the end of the trip...
2018년 3월에 1박 숙박함
답변 제공: AJIN 님, 2018년 4월 5일
Dear Guest "Greetings from Blu Iris Chennai" we are delighted and honored to know that you enjoyed your stay with. we will assure you will get the same type of care and service every time you stay with us. thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy.... but
Overall I am very happy and the staff are very helpful. However I was charged for the day that I didn't stay. I booked for 2 days but due to changes in travel plan I only stayed there for 1 day. The night before I have informed the receptionist but he didn't alert me on this. The next day morning I called the receptionist and informed him again and he did't alert me. I came down with my luggage and then he told me and he claim its the hotel policy. Very much dissapointed and since my cab is waiting I payed the amount and walked away.
2018년 3월에 2박 숙박함
답변 제공: Ajin .n 님, 2018년 3월 29일
Dear Guest Greetings from Blu Iris Chennai We are happy to know that you enjoyed your stay with,we have taken note of the issue you faced and have intimated the concerned department. we apologizefor the problems you faced.