If you are wanting a modern hotel chain, this is not for you. If you are wanting a peaceful, relaxing stay by the river this is definitely for you. The staff at River's Edge could not be any friendlier. It's the kind of place that reminds you of roadside motels in days gone by. The room was extremely clean, the private balcony overlooking the river is amazing. There is a campground across the river, but honestly, it's not a big deal. The motel is within walking distance to Paul's restaurant (another Cherokee gem). It is true that the office closes at night, and the ice machine is not available. A non-issue considering the value and peace you have during your stay. The only reason I could think of not leaving a great review, would be so that I know a room would always be available when we go back to Cherokee. Seriously, this is where I will always want to stay when we are in the area. I hope it stays just the way it is for a long time to come!