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스모키 뷰 코티지 & RV 리조트 여행 후기

2.5 out of 5
스모키 뷰 코티지 & RV 리조트
72 Crider Circle, Maggie Valley, NC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 125개 이용 후기 중 64개" "
평점 8 - 좋아요. 125개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 125개 이용 후기 중 14개" "
평점 4 - 별로예요. 125개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 125개 이용 후기 중 13개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Danny

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cabin was cozy and comfortable. Very well supplied with all the comforts of home The creek is beautiful
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Phillip

Didn't get a confirmation until 4pm on day of checkin and didn't screwed me out of money very unfair very very unprofessional!!!!!
2023년 11월에 2박 숙박함
답변 제공: Smoky 님, 2023년 11월 21일
Hi, We do send out confirmations as soon as we see the reservation. Sometimes it will go to customers junk email. We apologize for the inconvenience.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Smoky 님, 2023년 11월 21일
Thank You!

2/10 - 너무 별로예요

Theresa

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was NOTHING like it was pictured. It was a delapidated camper that had been made to look like a cabin with wood exterior. It smelled of pet urine and moth balls and was less than 3 feet from the next cabin. No grass or yard.
2023년 9월에 3박 숙박함
답변 제공: Smoky 님, 2023년 11월 21일
We apologize that you did not like your experience here. We do strive to make our customers happy.

2/10 - 너무 별로예요

Darrell 님, Breaux Bridge

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mary

좋아요: 청결 상태
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Charles

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Betty

2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

John

Arrived late. No place to check in. Called and only got voice mail. Could not find the cabin.
2023년 6월에 1박 숙박함
답변 제공: Terri 님, 2023년 6월 7일
Hi, John apologizes for this incident. I am in the process of investigating what happened. My booking engines close at 6pm every day and reservation are by phone only after 6pm. I am not sure how the booking engine allowed you to book after 6pm. We do not have a on site office. I do check for any reservation at 6pm to follow thru with check in procedure and you were not on the booking engine. I am working on fixing this problem with the company that allowed this reservation. Once again I apologize for your inconvenience but please realize this incident was an over sight with the booking companies. Thank you for choosing Smoky View and I am septhantic for the situation you ended up in.

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an absolutely fantastic relaxing few days, just what we need to recharge. The rooms and cozy and homey, the staff makes you feel like your family coming to visit. Ease of access to all of the areas attractions. It is not the most modern or flashy, just good peace and quite. Worth the chance by all means.
2023년 5월에 2박 숙박함
답변 제공: Terri 님, 2023년 6월 7일
I am happy that you were able to relax and enjoy yourself. I work every year toward improvements and comfort in the cabins. Thank you for staying at Smoky View and we hope you visit again.

8/10 - 좋아요

Joe

2023년 4월에 2박 숙박함
답변 제공: Terri 님, 2023년 6월 7일
Thank you! I hope you visit again.

10/10 - 훌륭해요

Heidi

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Ferdinando

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people, great place.
2022년 9월에 3박 숙박함

2/10 - 너무 별로예요

Angela

2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Robin

2022년 3월에 3박 숙박함

4/10 - 별로예요

Rex

2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Kegan

2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy cabin with an awesome spa tub! We loved being so close to the creek! Management was super helpful with anything we needed and there are plenty of amazing food options nearby. Will stay again!
2022년 1월에 2박 숙박함
답변 제공: Smoky View 님, 2022년 2월 3일
Thank You so much , we loved having you.

4/10 - 별로예요

bella

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
I like the area, lots of history around there. The fact that they had an opening was helpful but understanable. From the pictures ut looked like so much to do but not really. You have to drive to do anything. The one diner that we went to was awful and why over priced. Not sure why things cost so much there. Alot of area around the area looks like a 3rd world country. That was sad.
2021년 12월에 2박 숙박함

8/10 - 좋아요

MaKenzie

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Sterling

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great place for a fall stay. Beautiful creekside options for staying.
2021년 11월에 3박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 11월 22일
Thank You

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We liked being on the water however the view of the cramped in cabin took away from the get away the wife and I wanted. Also make sure you like a firm mattress....I was like a brick firm.
2021년 11월에 2박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 11월 22일
We do appreciate your feedback. We are sorry the mattress was not acceptable to you. Had you said something to us we would have tried to accommodate you elsewhere.

8/10 - 좋아요

Kevin

2021년 10월에 2박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 11월 22일
Thank You

10/10 - 훌륭해요

Bradley

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cozy and quaint cabin. It was a great get away!!!
2021년 10월에 3박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 11월 22일
Thank You

10/10 - 훌륭해요

Kirsten

출장 여행
좋아요: 청결 상태, 객실의 편안함
Smoky view cabins
Very friendly staff. Very cozy cabins. Peaceful and relaxing. Fire pit, lawn chairs and a running creek in back. Nice covered porches. Plus charcoal grills.
2021년 10월에 1박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 11월 22일
Thank You

8/10 - 좋아요

Luc

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The quaint cabin that we stayed in at smoky view cottages was exactly what we were looking for in lodging in Maggie Valley. We enjoyed the very peaceful and friendly environment.
2021년 10월에 1박 숙박함
답변 제공: Smoky View Cotttages 님, 2021년 11월 22일
Thank You

10/10 - 훌륭해요

GUANGZHAO

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice and quiet. Easy to get to great smoky mountain. Couple restaurants around.
2021년 10월에 1박 숙박함
답변 제공: Smoky View Cotttages 님, 2021년 11월 22일
Thank You

10/10 - 훌륭해요

Kirsten

출장 여행
좋아요: 청결 상태, 객실의 편안함
Smoky view cabins
Beautiful area. Very cozy and clean cabins. The staff was super friendly and helpful.
2021년 10월에 1박 숙박함
답변 제공: Smoky View Cotttages 님, 2021년 11월 22일
Thank You

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Smoky View Cotttages 님, 2021년 11월 22일
Thank You

8/10 - 좋아요

Joshua

2021년 10월에 2박 숙박함
답변 제공: Smoky View Cotttages 님, 2021년 11월 22일
Thank You.

10/10 - 훌륭해요

Kala

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Ricky

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

Kimberly

별로예요: 객실의 편안함
Horrible
Not what was pictured. Smelled moldy. Property interior was old dirty and broken.i got sick from mold. Fans made a terrible noise. Was supposed to be on river. Was not. Carpet in living room was so discussingly dirty we wore our socks after shower in order to not have dirty feet. Check in on phone...then no answer to let them know not acceptable. Outside muddy and chairs on porch not cleaned ever. Will never stay here again.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태
The cabin where we stayed was Creekside so every morning I would have my coffee listening to the creek which was absolutely gorgeous the weather was beautiful the only thing that I did not like is the cabins were a little outdated the cabin that I had at first maybe because it was closed up for a couple days had a mothballs smell and it was definitely not an updated cabin however it was a great stay
2021년 7월에 4박 숙박함

4/10 - 별로예요

Mason

가족 여행
별로예요: 청결 상태, 객실의 편안함
2021년 7월에 3박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 7월 23일
Hi there! We thank you for staying with us, and we welcome you back any time! We love all our guests and try to ensure everything is perfect during your stay. We hope to see you the next time you come to the beautiful Maggie Valley!

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The creek was cool and the check in was easy! The pictures did not match the condition of the actual cabin. They supposedly upgraded our cabin from a two bedroom to a three bedroom with no additional charge. When we arrived it was in very poor condition considering how much we paid (Expedia did not show the cleaning fee added to our total) The place looked more like a mobile home split into pieces. The a/c was not turned on when we arrived which they said they were going to do. It smelled weird like mold and the ceiling had mold which was covered up by paint. We will not be staying here again and found it difficult to even stay for two nights.
2021년 7월에 2박 숙박함

6/10 - 괜찮아요

Debra

2021년 7월에 2박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 7월 23일
Hi there! We are delighted that you enjoyed your stay, and we welcome you back any time! We love all our guests and try to ensure everything is perfect during your stay. We hope to see you the next time you come to the beautiful Maggie Valley!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first night we attempted to go to bed, and tiny black bugs were crawling on both pillowcases. we went to a 2nd bedroom and the same tiny black bugs were crawling on those pillow cases too. So we packed up before staying one night and checked in a hotel at midnight 30 miles away. We called the office the next day and the owner was apologetic. We asked for a full refund and she said she would. I have emailed the office twice asking for a status of our refund with no response. We are still trying to get our refund 1 week later.
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cabins were closer together than I thought, and it was a bit noisy, but it seems to be a great family get-together resort.
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 6월에 2박 숙박함

6/10 - 괜찮아요

CHRISTOPHER

좋아요: 청결 상태, 객실의 편안함
Nice cabin and clean but a few unacceptable items.
A couple of major issues... 1) the extra added fees were 50% of the overall cost. I expect taxes, cleaning fees etc. but this is much more than the norm, and the additional fees weren't know about until the day before. Unacceptable...as a minimum they should have been listed prior to booking at least as an estimate. 2) absolutely worthless/no wifi in the cabin and there for no TV. The info about the cabins said that it is spotty in some areas of the property but I assumed that it didn't mean in the actual cabin...this was also unacceptable. There were 2 TVs in the cabin and they were useless, except that I was able to use my own personal WiFi hotspot from my phone. For the price it is unacceptable to not have Wifi in the room/cabin.
2021년 6월에 4박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 7월 29일
Thank You for your concerns, We did overcharge you and you were issued a refund, I do apologize for that issue . As for the internet, we were not aware there had become an issue with the signal in that cabin until you brought it to our attention. Thank you notifying us, I apologize we had to have technicians out to try to determine the issue and to try to solve it, this requires an appointment and was not possible during the days of your stay ..As to notifying you of the charges, yes we do send an email from Smoky View within 24 hours of reservation with a total due and a complete breakdown of all charges due, I did confirm on your reservation that you were sent out an invoice within 24 hours of reservation. when the down payment on the cabin is made, we also send an email receipt. I do apologize for the mishaps/misunderstandings during your stay. Safe Travels

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Old fashioned cottage with backyard with stream. Has pots & pans, silverware & plates, all which you must wash before leaving and empty your own trash in dumpster at front of property. Has microwave and stove, coffee maker, A/C, old fashioned heater from 60’s, 2 Queen beds, full sized refrigerator and bathroom. Back porch is covered and looks out to backyard and stream. Trees cover cottage and backyard keeping it cool. They say “Pet Friendly” but devil in the details. Pets are not allowed on furniture and must be crated when you are away. You pay a pet fee and still get charged extra if they find out your animal is not caged. This is the only downside for me and should be listed in description of property, just if you don’t have a cage with you. When you look at price you see $169, but after taxes it is $204, then with cleaning and pet fees it’s $269/ night. Understand this before booking. If you are without pets, I say it’s fine, but beware if you do.
2021년 6월에 1박 숙박함
답변 제공: Smoky View 님, 2021년 7월 29일
Yes, we do require furniture to be covered if pets choose to be on the furniture. It can be a sheet from home or the pet's favorite blanket, the goal is to minimize pet hair on the furniture, we do offer coverings for a minimal fee if you forget yours. Yes, we do require pets to be crated when being left alone. This is for the pets' safety as well as minimizing damage to the cabin from a scared fur baby, especially if there are loud activities nearby, (storm, fireworks, etc.) we do require you to clean up behind your pets. The pet fee is a one-time charge and not a nightly charge. Thank you for your input. Safe Travels

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and smelled very good. Decor was very nice. Would highly recommend to others.
2021년 6월에 3박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 6월 29일
Hi there! We are delighted that you enjoyed your stay, and we welcome you back any time! We love all our guests and try to ensure everything is perfect during your stay. We hope to see you the next time you come to visit the beautiful Maggie Valley!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함

8/10 - 좋아요

Andrea

2021년 6월에 1박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 6월 17일
Thank You

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was super friendly and welcoming! Loved our little cabin next to the creek. All the wildlife come right up to us. Amazing!
2021년 6월에 3박 숙박함
답변 제공: Smoky View Cottages 님, 2021년 6월 17일
Thank You.