숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

컨트리 인 & 스위트 바이 래디슨, 윌리엄스버그 히스토릭 에어리어, 버지니아 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 윌리엄스버그 히스토릭 에어리어, 버지니아
400 Bypass Rd, Williamsburg, VA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 345개" "
평점 8 - 좋아요. 1000개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 186개" "
평점 4 - 별로예요. 1000개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 54개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Lauren

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here. As soon as you walk into the hotel it smells like chlorine. The room was dated & gross. You can’t even open the bathroom door as it hits the toilet seat when you try to open it to get into the bathroom. There was no shower curtain either when we got in late at night and just wanted to fall asleep before taking a shower. The only reason we stay here is because we had a volleyball tournament otherwise we would’ve checked out immediately.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tom

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice spot. Close to many dinning options and historic sites.
2024년 4월에 2박 숙박함

8/10 - 좋아요

wilbert

연인과의 여행
좋아요: 직원 및 서비스
Was not really near. To historical centre
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kendia

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: A Young 님, 2024년 4월 12일
We appreciate your business and this kind review.

10/10 - 훌륭해요

Betsy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was outstanding and very helpful. I would remove a non-working printer from the "office" area. That being said the staff printed off from their computer the 2 page document I needed. Carpet on stairs is threadbare, while still functional it just reduces the the foyer impact with the lovely fireplace and friendly staff greetings.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant and professional. Accommodations were clean and comfortable.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Marvin 님, State College

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property itself along with the amazing staff was a breath of fresh air in modern times. The only unfortunate thing I noticed is that the building is infested with roaches. I would love to stay again but do not want to risk bringing bugs into my home. I was lucky enough to not have this happen
2024년 3월에 2박 숙박함
답변 제공: A Young 님, 2024년 3월 6일
Thank you for your visit and we have monthly pest control services provided by Ecolab. If you found an issue it is best to notify GM, for immediate pro inspection.

6/10 - 괜찮아요

SUSAN 님, Downers Grove

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE HOTEL IS GETTING DATED AND NEEDS NEW FLOORS. IT WAS A BASIC ROOM. STAFF FRIENDLY
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Gwenn

Housekeeping was not good. Didn’t show up at all one day. They changed the towels after that but did not clean the coffee pot, or resupply the coffee packets. Did not wipe out the ice bucket. Did not vacuum. Hot tub was hot but no bubbles. Carpet in the hallways extremely worn. No stoppers in sink or tub. Desk staff very nice. Breakfast was fine.
2024년 2월에 4박 숙박함
답변 제공: A Young 님, 2024년 2월 18일
We thank you for your visit and regret you misunderstood the housekeeping services. We provide fresh towels and trash pick-up every other day of your stay. Special requests often can be accommodated extra towels, coffee, and room amenities at any time by stopping at the front desk. The timer switch on hot tub was replaced on 2/16/24 Friday, so now we have lots of bubbles.

2/10 - 너무 별로예요

Trenisha

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: A Young 님, 2024년 2월 5일
Thank you we appreciate your business.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location good experience in Williamsburg
Excellent location to visit Colonial Williamsburg and Christmas town (Bush Gardens). Nice warm and clean pool. Clean, comfortable, quiet room. vert good complimentary breakfast. Bathroom had noisy exhaust fan. Hot tub didn't have working water jets and was luke-warm on our second night. Over all: good experience.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Patti

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Charlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Grant

별로예요: 청결 상태
2023년 11월에 6박 숙박함
답변 제공: A Young 님, 2023년 11월 28일
We regret that you did not enjoy your 4-night stay with us in Williamsburg. We had hoped by offering options like room changes, early departure refunds, and one night complimentary could have turned your frown upside down.

6/10 - 괜찮아요

Howard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was clean, the facility needs to be updated. Breakfast was very good. Stayed for 2 nights they came in and cleaned room and gave us fresh towels, really appreciate that. Staff was very nice and helpful.
2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 20일
Thank you for your comments and we appreciate you recognizing our staff.

6/10 - 괜찮아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good WiFi is essential
Pros: Clean, great breakfast, friendly staff Cons: WiFi never worked, bathroom didn’t lock
2023년 11월에 3박 숙박함
답변 제공: A Young 님, 2023년 11월 14일
We regret you were having WiFi issues with your TMobile and hope that our community will upgrade that service soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient to Triangle attractions
Customer service was friendly and excellent, the pool and hot tub were amazing, breakfast was good. There is opportunity to upgrade and improve the sleeping accommodations.
2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 14일
Thank you for stopping with us in Williamsburg and sharing your experience.

4/10 - 별로예요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needed Wifi to work
Pros: Clean, friendly staff, great breakfast Cons: WiFi never worked and poor TMobile signal. I told the front desk anb Wifi and they said they would try to fix it but they didn’t. My son struggled to do his school assignment.
2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 14일
We regret that our area does not serve TMobile customers with good WiFi and that it was inconvenient for you.

10/10 - 훌륭해요

Donna

2023년 11월에 1박 숙박함
답변 제공: A Young 님, 2023년 11월 13일
Thank you for your visit and we hope you will return.

6/10 - 괜찮아요

Kathryn

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer Service
When I checked out this morning I informed the front desk representative that I wanted to share two things. The toilet seat was loose in our room, and the day bed was very bad. She informed me that the day beds are for children not adults. I told her then that should be made clear in the room descriptions. She then said to me , "well another life lesson." Wow! I was shocked at the unprofessionalism.
2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 12일
Thank you for sharing your issues.

4/10 - 별로예요

Meagen

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pictures were very deceiving. The property is in need of a desperate overhaul. The pool was absolutely disgusting with balls of hair on the perimeter. The hot tub was literally dirty, like covered in mud. The handicap accessible pool chair was entirely covered in rust. The bathroom was “under renovations” in the pool area and the maintenance area door was wide open exposing all sorts of dangerous equipment that kids could just walk into. The hallway carpets had several large bleach spots. The room we stayed in looked like someone poured a bottle of bleach in front of it. The room itself had several areas of peeling paint and the bathroom had mold in the floor caulk. The bed pillows were literal 18x18 squares. The free breakfast was decent. The staff was friendly and accommodating when needed. Because of the room and property conditions we cut our stay short and stayed elsewhere for the remaining of our trip. Expedia refunded us for the night we didn’t stay and credited us $25 for the inconvenience.
2023년 11월에 3박 숙박함
답변 제공: A Young 님, 2023년 11월 9일
Thank you for your comments.

8/10 - 좋아요

farhan

2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 13일
Thank you for stopping with us in Williamsburg.

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I have always enjoyed staying at this location; however, this time the first room was not acceptable due to drawers would not remain closed. Housekeeping placed a piece of paper on the slide area to keep the drawer closed The room we were moved to had the shower head that was broken. Had to hold it on hand to shower. Reported this to front desk but repairs were not made duringy stay.
2023년 11월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 6일
We are sorry you encountered issues and we appreciate you sharing your stay with us.

6/10 - 괜찮아요

janet

단체 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: A Young 님, 2023년 11월 7일
We appreciate you stopping this fall in Williamsburg.

2/10 - 너무 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bleach stained floors, faucets that weren’t connected to the sink, dirty floors, smelly stairwells, etc. Yuck. Easily the worst hotel I’ve seen in years.
2023년 10월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 25일
Thank you for visiting Williamsburg and we wish you safe travels.

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smoking area was right outside the front door and the smoke would drift into the lobby.
2023년 9월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 24일
We agree, however we must also accommodate smokers in a convenient manner, so they don't smoke inside guest rooms. We appreciate your visit to Williamsburg.

6/10 - 괜찮아요

Patricia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 24일
Thank you for visiting Williamsburg this fall.

4/10 - 별로예요

Kristie

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was full of stained carpet and walls. The bedding appeared to be laundered. The property is pretty rundown. The worst part wasn't any of this though. I witnessed the clerk neglecting to verify a patron by ID before rekeying a room! Very unsafe!
2023년 10월에 2박 숙박함
답변 제공: A Young 님, 2023년 11월 7일
Thank you for your comments.

6/10 - 괜찮아요

Mishelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
bathroom door had water damage at the bottom; had trouble with the room door opening; nice breakfast area and food variety; didn't like smoking area right in front of facility
2023년 10월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 17일
Thank you for sharing your thoughts with our team.

4/10 - 별로예요

Bob

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The price was good, but the condition of the property is questionable.
2023년 10월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 14일
Thank you for visiting in Williamsburg.

6/10 - 괜찮아요

daniel

가족 여행
별로예요: 객실의 편안함
Should have given us a new room.
My family was staying 1 night. When we got to our room there was a large fan blowing on a section of the carpet by the ac unit. I went to rhe front desk attendant who came and removed it and said it was there because thw ac unit was drained. The room was musty and the carpwt on the side of the bed was still wet. I had to plug the ac unit in and it did not work well. Rather uncomfortable night. In the morning a maintenance man tried opening the door at 8am and said he thought we had checked out. Would not recommend this hotel.
2023년 10월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 11일
Our team apologizes for the lack of communication that resulted in your disappointing stay and not reccomending our hotel. It is our goal to follow through on issues and learn from our team mistakes.

10/10 - 훌륭해요

Tamra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay!
2023년 10월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 11일
Thank you for your kind support and we look forward to your next visit.

6/10 - 괜찮아요

VALERIE

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
place is nice and quiet. Michelle at the desk is awesome! We were a late check in and I called just to let them know and she was super nice, then when we checked in I went to the room and the door handle broke in my hand and she got us into another room right away. Did not care for the breakfast (use to be much better!) and weird large bleach patches all down the hallway. Room smelled like bleach but eventually you got use to it.
2023년 9월에 3박 숙박함
답변 제공: A Young 님, 2023년 10월 3일
Thank you for your visit and sharing your comments.

4/10 - 별로예요

Jonathan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I never leave bad reviews, but we were very disappointed in the condition of the room. It is in desperate need of repairs and updates. The shower curtain rod was coming out of the wall and the curtain wouldn’t stay closed because of this. There were massive carpet stains all down the hallway. The whole time we were there they had a towel in front of a vending machine apparently soaking up a leak. The staff did a nice job with the dining room and the free breakfast, though.
2023년 9월에 3박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
Thank you for visiting in our area and sharing your comments.

2/10 - 너무 별로예요

john

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired and rundown
Check in was good but hotel is very run down with dirty carpets and generally tired decor. Once in the room found that have the net curtain had been ripped off and was missing. Mold and peeling paint in bathroom and no plug in the basin or bath. To top it all no coffee maker or hair dryer in the room . Apparently removed due to COVID. (Eventually reluctantly supplied by reception)Although the pandemic is over they have not been replaced. There are plenty of hotels to choose from in the area. Just don't choose this one.
2023년 9월에 1박 숙박함
답변 제공: A Young 님, 2023년 9월 27일
Thank you for visiting Williamsburg.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Looking run down.
2023년 9월에 1박 숙박함
답변 제공: A Young 님, 2023년 9월 26일
Thanks for your comment and we will pass along to the owner of the hotel.

8/10 - 좋아요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Hotel was very clean and comfortable. Excellent customer service and staff were very nice, helpful and welcoming.
2023년 9월에 3박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
We appreciate your kind review and your visit to our area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel for a one night stay great price super friendly staff
2023년 9월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
It was our pleasure.

4/10 - 별로예요

Aleta

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front area is very nice and clean. Everyone that worked the front desk were very friendly. However when we got up to the third floor, the whole carpet is stained or has bleach spots. We got to our door and the door handle feel off. When I took a shower the next day, we couldn't get the shower curtain to stay open (kept sliding to be fully in the middle of the bar). Due to this, no matter how hard we tried, the whole bathroom got all wet. We discussed it with the cleaning person and she showed us how the shower curtain bar was broken. However, when we got back she was extremely nice and fixed it to stay with a hair tie for us. So the next day, we were able to have the curtain stay and the bathroom didn't get all wet. I was very excited to see that they had boiled eggs the next morning. However, disappointed to start peeling the eggs to find that they were actually soft boiled, so I wasn't able to eat them. This could be a nice hotel, but the third floor needs major improvements.
2023년 9월에 2박 숙박함
답변 제공: A Young 님, 2023년 9월 11일
Thank you for your comments and we will pass your suggestions on to our team.

10/10 - 훌륭해요

EDWARD 님, Rawlings

2023년 9월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
Thank you and hope you will return.

10/10 - 훌륭해요

Nick

2023년 9월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 14일
Thanks for stopping with us.

6/10 - 괜찮아요

Dmytro

2023년 8월에 2박 숙박함
답변 제공: A Young 님, 2023년 8월 30일
Thank you for stopping in Williamsburg this summer.

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall our 2 night stay was great!! Bed pillows were horrible felt like sleeping on hard oeas
2023년 8월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
Appreciate you giving us your thoughts and hope you continue to travel this fall.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: A Young 님, 2023년 10월 14일
we appreciate your review.

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Front staff at check-in were very kind and helpful. Hotel was clean, convenient location, but in nee a little facelift. We stayed for a night and don't need fancy, just a comfy bed in a clean hotel. This hotel checked those boxes and had a nice breakfast.
2023년 8월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 2일
We think your review is spot on and hope you will visit us again post renovations.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 14일
Thanks for sharing your thoughts.

10/10 - 훌륭해요

Karolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very nice hotel. It was close to everything we wanted to do including Water Country USA. The staff was very friendly and the maid service was excellent. The beds were comfortable and the pool was really nice. We woule stay here again
2023년 8월에 2박 숙박함
답변 제공: A Young 님, 2023년 10월 11일
We appreciate your kind remarks and look forward to your next visit.

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Michele at the desk was gracious and most helpful with directions !
2023년 8월에 1박 숙박함
답변 제공: A Young 님, 2023년 10월 14일
We appreciate you and are glad you shared your thoughts.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The first room we were in had no water pressure in bathroom sink. Then we got changed to a room where air-conditioning blower only blew half the side. Then manager gave us a suite and said maybe we should have booked one to begin with.
2023년 8월에 7박 숙박함
답변 제공: A Young 님, 2023년 8월 21일
Yes, we do recommend guest who are staying a week make themselves comfortable and book a suite!

8/10 - 좋아요

Bobby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: A Young 님, 2023년 8월 21일
Thank you for visiting with us in Williamsburg.