실내 수영장, 일광욕 의자

코튼스 호텔 & 스파 여행 후기

4 out of 5
코튼스 호텔 & 스파
Manchester Road, Knutsford, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 616개 이용 후기 중 255개" "
평점 8 - 좋아요. 616개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 616개 이용 후기 중 90개" "
평점 4 - 별로예요. 616개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 616개 이용 후기 중 15개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Yunsik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is kind
The staff is kind, the water is clean, and convenient to use, and it is a little uncomfortable because it is far from the city
Breakfast
Front of view
Good sky in the hotel
2022년 8월에 1박 숙박함
답변 제공: Cottons Hotel & Spa 님, 2022년 11월 25일
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Mrs Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable bed and pillows
2024년 3월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 3월 31일
Dear Susan,Thank you for your review. I am pleased to see that you had an enjoyable stay and i hope to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely room and great team
2024년 3월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 3월 31일
Dear valued guest,Thank you so much for taking the time to leave a review. I am so pleased that you have had an enjoyable stay and our team have looked after you well.I hope to welcome you back again soon,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Aileen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfortable hotel. Good service.
2024년 2월에 2박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 28일
Dear Aileen,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

8/10 - 좋아요

Audrey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, Comfortable Some aspects of room servicing not optimal
2024년 1월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Guest,I am pleased to see that overall you have had a positive experience with us. Your comments regarding room servicing will be discussed with our housekeeping team to see what improvements could be made.I hope to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience

6/10 - 괜찮아요

Gordon

좋아요: 청결 상태, 객실의 편안함
2 Weary travellers
The staff at the reception desk upon arrival was very offhand. We had driven up from Southampton and arrived 10 minutes early.We were told to take a seat at the bar if we wanted until our room was ready. Not the best start.
2024년 1월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Gordon,Thank you for providing feedback on your recent stay. I am very sorry to read that your room was not ready on your arrival and you felt the team on did not handle it correctly. I will discuss your comments with the reception manager to see if there was a better way it could have been handled, and further training provided.I hope that we will have the opportunity to welcome you back again in the future, so that you can see how your feedback had helped us drive those improvements.Kind regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean and tidy rooms, staff was very friendly and the area is lovely
2023년 12월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Tyler,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying at the Cottons. The staff treats you like family. Everyone aims to please. I will continue to stay each Time Im in Knutsford and highly recommend this warm and friendly, caring staff.. Maid service is very nice.. with a special touch.. thank you, Cottons!! Front desk always on the spot helpful .> The Bar staff and Wait staff are friendly and up beat!!
2023년 11월에 8박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Elizabeth,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Calum

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Overnight Business Trip
Great staff, welcoming, bar staff professional, late bar for residents, didnt go to spa but believe its 1st class as well.
2023년 11월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Calum,Thank you for your excellent review and feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Tim,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Guest,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms need upgraded. I paid extra for a Jnr Suite and I have stayed in bigger hotel rooms! It was basically just a slightly larger version of the normal room with an extra sofa at the foot of the bed, and a TV in the bathroom! Food was nice, service was good but disappointing overall. Worst pillows ever
2023년 11월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear James,Thank you for your feedback, I am pleased to see that on the whole you enjoyed your stay with us although there are areas that require improvements.All ratings are used to help us identify where those improvements are required. I hope that we have the opportunity to welcome you back in the future so that you can see how your ratings have helped us provide a better standard.Kind regards,Cheryl CloughHead Of Guest Experience

8/10 - 좋아요

Laura H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
room very clan and comfortable. liked the fresh milk and filtered water available for your room. thought the restaurant was a bit pricey for the quality of food
2023년 10월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Laura,Thank you for your feedback, I am pleased to see that on the whole you enjoyed your stay with us although there are areas that you felt require improvements.All ratings are used to help us identify where those improvements are required. I hope that we have the opportunity to welcome you back in the future so that you can see how your ratings have helped us provide a better standard.Kind regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear David,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Aaron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greta hotel and facilities, close to key locations and easy to find
2023년 10월에 3박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Aaron,Thank you for your excellent review. I hope that we will have the opportunity to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience

6/10 - 괜찮아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Sarah,Thank you for your feedback. Your ratings allow us the opportunity to look at where improvements are required. I hope that we will have the chance to welcome you in the future, so that you can see how your feedback has helped us drive our standards,Kind regards,Cheryl CloughHead of guest experience

6/10 - 괜찮아요

Caroline

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Mediocre
When I arrived at 6.30pm on a Wednesday I discovered I was 13th in the queue to check in, this took 35mins. The poor receptionist was on her own and doing her very best but clearly they need more staff. We were offered a free drink while we queued. My room was ok, I think I was in the dated part of the hotel, my bathroom was definitely ready for a refurb. Bed was comfortable and the shower warm. I wanted to use the gym and was told it was a £10 charge to use the spa facilities and pool, I explained I only wanted to use the gym but unfortunately it’s still a £10 charge. I travel a lot with work and have never been charged to use a gym. Won’t be returning.
2023년 10월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Caroline,Thank you for taking the time to provide feedback on your recent stay. I am sorry to read that you were not informed clearly on booking that not all hotel facilities were included in the rate. Your comments will be discussed with out teams with a view to drive the required improvements.I do hope that we would have the opportunity to welcome you again in the future and would always recommend booking direct to ensure all facilities are included.Kind regards,Cheryl CloughHead of guest experience.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Closed bar!
Lovely hotel, excellent staff, nice breakfast. Only downside Hotel bar was closed before 11pm so my wife and I were unable to get a nightcap drink when we returned from a meal in nearby Knutsford.
2023년 10월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2024년 2월 1일
Dear Tim,Thank you for your feedback. I am very sorry to read that you were unable to get a nightcap upon your return to the hotel. Your comments will be discussed with our nights team as although the bar does close they still provide service to our residents. I am sorry if this was not made clear to you. I hope that we will have the opportunity to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely go back
Clean, well appointed room with extremely comfortable bed and very strong shower which I loved. Parking was plentiful although it was very busy with a number of functions on at the hotel in the evening. Staff were very friendly and helpful. Breakfast was great. Good choice, table service, freshly cooked and delicious. Really enjoyed our stay and would definitely go back.
2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

David

별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함

4/10 - 별로예요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the free milk and free water dispensers. We liked the comfortable beds. We hated the fact that we had to pay £10 each to use the swimming pool. We didn't like the prices or quality of the food.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good relaxed atmosphere. Service was friendly and efficient.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Shirley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spa getaway
Staff were very helpful, loved the free cold water and milk machines in the corridors and the spa was lovely to go in for £10 on top of the stay. We are in the bar where the food was lovely and had a very comfortable stay.
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
Disappointed - wouldn’t stay again
There was an alarm going off all night in the hallway on the third floor which stopped us from sleeping. We went to have a coffee in the morning but the plastic water dispenser for the coffee machine had black mould in the base and also on the lid. Other than that it was pretty clean and tidy but really disappointed with the noise as it sounded like another guest was also trying to reach someone about the beeping but no one resolved this until the very early hours. Some of the staff seemed overworked and therefore seemed annoyed for guest presence. Manager refusing to serve guests whilst another member was running around getting other orders sorted. She instead went looking for the server instead of just serving the people that had been left waiting
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Bev

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Expensive breakfast
Overall Hotel was nice, little confusing with the layout and the breakfast was expensive for what it was.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Lovely stay, a few hitches but dealt with very swiftly and professionally. Lovely food in the restaurant. Staff lovely and very friendly.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Signature room was spacious with a lovely sitting area. There were recycling options. Milk and water were provided from a central location into glass containers to reduce single use of plastics. There was a Lavazza pod coffee maker. Comfortable and clean space with great proximity to Manchester Airport. Will definitely stay here again.
2023년 6월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 7월 2일
Dear Judith,Thank you for sharing your great review. I am thrilled to read that you have had an enjoyable stay and we hope that we will have the chance to welcome you back again very soon.Kind regards,Cheryl CloughHead of guest experience

8/10 - 좋아요

Sharon

2023년 6월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 7월 2일
Dear Sharon,Thank you for your review. I am pleased to see that you have had a pleasant stay and i hope to welcome you back again soon.Kind regards,Cheryl Cloughhead of guest experience

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 7월 2일
Dear Bryan,Thank you for your great review. I am pleased to see that you had an enjoyable stay and i hope to welcome you back again soon.Kind regards,Cheryl CloughHead of guest experience

8/10 - 좋아요

Simon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodation is good, although the wait of over an hour for breakfast is excessive especially for the venue. Trying to be constructive and not criticise: The staff try their hardest and spear tired. I feel this place like other businesses is suffering from a lack of staff resource.
2023년 6월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 7월 2일
Dear Simon,Thank you for your balanced feedback. Your comments will be discussed with our team so that we identify where further training and improvements are required.Your feedback will be used constructively to help us improve our standard of service to benefit all of our guests.I hope that we have the opportunity to welcome you back again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

P

2023년 6월에 2박 숙박함
답변 제공: Cheryl Clough 님, 2023년 7월 2일
Dear Valued guest,Thank you so much for your 10/10 review. Myself and the team really appreciate you letting us know that you have had such an enjoyable stay. I hope to see you again soon.Kind regards,Cheryl CloughHead of guest experience

10/10 - 훌륭해요

elizabeth

2023년 5월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Elizabeth,Thank you for the 10/10 rating of your recent stay. We hope you come back and visit soon.Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

Paul 님, Batley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Another great business stay at the cottons.
2023년 5월에 2박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Paul,I am so pleased to read that you have had another enjoyable stay. We look forward to welcoming you back again soon.Kind Regards,Cheryl CloughHead Of Guest Experience

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel - poor nights sleep.
Pros - nice room, comfy bed. Ate in the retaurant which was quite pricey but good food and service. Cons - we were put in an ajoining room meaning we could hear every word being said by our neighbours through the door. On one night they returned at 1:30am and were chatting and playing videos on their phone until gone 3am, meaning i got a very bad nights sleep. When I raised this with reception I was only offered a verbal apology. I'm not one to complain, and perhaps if I'd been more forceful we might have received some compensation. I felt this was quite poorly dealt with. Also felt a bit conned that the pool is an extra £10pp per day to use. I've never stayed in a hotel that charged so much extra for this.
2023년 5월에 3박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Rebecca,Thank you for taking the time to let us know about your recent stay. I am sorry to read that it wasn’t the most positive one.Whilst I wish you had a better experience, we will use your comments to improve and ensure we deliver a better standard in the future.All feedback is actively used to ensure improvements are made. I hope that we have the opportunity to welcome you back so that you can see how your comments have helped us in making those improvements.Kind regardsCheryl CloughHead Of Guest Experience

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Guest,Thank you for leaving a rating based on your recent stay and i hope we have the opportunity to welcome you back again soon.Kind Regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

kristian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Kristian,Thank you for your great rating based on your recent stay. I hope that we see you again soon.Kind Regards,Cheryl CloughHead Of Guest Experience

8/10 - 좋아요

Paul

2023년 4월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Paul,Thank you for rating us based on your recent experience. I hope that we can welcome you back to Cottons very soon.Kind Regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth going back to
Staff were great, food's pretty good and swiftly delivered. Taking the bins out at 0530hrs less great.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

dana

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor
The dry sauna not working The jacuzzi not working . They can’t make a salad . I was charged £20 for lettuce and a piece of chicken . I don’t like breakfast table service And screaming kids in the pool . Not a spa experience I want to repeat
2023년 4월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Dana,Thank you for your valued feedback. I am very sorry to read that not everything was as it should have been for you. We always try to resolve any issues ahead of our guests checking out so i am very disheartened to read that we were unable to resolve your concerns.All feedback is discussed with our teams and helps us to identify areas that require improvements to ensure that we provide better standards when they have fallen short.Therefore i hope that we will have the opportunity to welcome you back in the future so that you may see how your feedback has helped us improve for all of our guests.Kind Regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear David,Thank you so much for rating us 10/10. We hope that we have the opportunity to welcome you back again very soon.Kind regards,Cheryl CloughHead of Guest Experience

10/10 - 훌륭해요

Michelle

2023년 4월에 1박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Michelle,Thank you for your excellent rating. We are glad that you have had an enjoyable stay and hope to welcome you back soon.Kind Regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

robert

2022년 11월에 2박 숙박함
답변 제공: Cheryl Clough 님, 2023년 6월 2일
Dear Robert,Thank you for the 10/10 rating. I hope that we can welcome you back to Cottons very soon.Kind Regards,Cheryl CloughHead Of Guest Experience

10/10 - 훌륭해요

YINUSA 님, Brandenburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cleaned and staff are very customer friendly
2023년 3월에 3박 숙박함
답변 제공: Cottons Hotel & Spa 님, 2023년 3월 30일
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our whole experience from the moment we checked in to the time we checked out was first class; service, facilities, comfort, surroundings and dining - thank you.
2023년 3월에 1박 숙박함
답변 제공: Debbie 님, 2023년 3월 23일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Paul 님, Batley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room renovations are excellent with modern airconditioning, plenty of space and a nice modern walk in shower. Ordered room service which was delivered promptly and was delicious. I'll be back next week.
2023년 3월에 2박 숙박함
답변 제공: Cottons Hotel & Spa 님, 2023년 3월 16일
Dear Paul,Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. We look forward to seeing you next week.Kind regards,

10/10 - 훌륭해요

paul

2023년 3월에 1박 숙박함
답변 제공: Cottons Hotel & Spa 님, 2023년 3월 14일
Thank you for you 10 /10 review. We hope to see you again soon.