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벨 빌라 리조트 치앙마이 여행 후기

4 out of 5
벨 빌라 리조트 치앙마이
'135 Moo 5, Tambol Baanpong, Amphur Hang, Hang Dong, Chiang Mai

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 4개" "
평점 8 - 좋아요. 17개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 6개" "
평점 4 - 별로예요. 17개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 0개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

10/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, On behalf of the management and staff of Belle Villa Resort, Chiangmai I appreciate your concern, interest and the time taken to bring these matters to our attention. The experience you have been through is unacceptable and I cannot apologise enough for this incident. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. Please rest assured that we have taken serious note of your comments and we will strengthen our focus on our training in these specific areas. We hope this experience will not impair your trust in Belle Villa Resort,Chiangmai and that you will give us the opportunity of welcoming you again soon. Sincerely Yours, On behalf of the Management team

8/10 - 좋아요

Jahdayna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Eve 님, 2024년 2월 13일
Thank you for your comments. The hotel will take your comments to improve further.

10/10 - 훌륭해요

OLIVIER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함

6/10 - 괜찮아요

Wansawan

별로예요: 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Khun Wansawan, Greeting from Belle Villa Resort, Chiangmai. We would like to thank you for sharing your stay experience on this website. It is our pleasure to hear that you satisfied with overall experience especially with attentive service from our staff. Should you return to Chiangmai in the future please consider to return stay with us again, we look forward to welcoming your back soon. Warm regards, On behalf of the management team

6/10 - 괜찮아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful resort...but in the middle of nowhere! Seemed more like a long term place to stay as there wasn’t much information or assistance for touring. An hour or more from everything! If you’re looking for a nice quiet place to run away to this is it...good food in the restaurant, although expensive, and a beautiful pool... but if you are traveling and wanting to check out the area this is not a good base. We ended up checking out after one night, were suppose to be there a week. They refunded us in full!! Very friendly staff.
2018년 12월에 7박 숙박함
답변 제공: Cholticha N. 님, 2021년 3월 2일
Dear Khun Tammy, Greeting from Belle Villa Resort, Chiangmai. We would like to thank you for sharing your stay experience on this website. It is our pleasure to hear that you satisfied with overall experience especially with attentive service from our staff. Should you return to Chiangmai in the future please consider to return stay with us again, we look forward to welcoming your back soon. Warm regards, On behalf of the management team

6/10 - 괜찮아요

Veepattra

좋아요: 객실의 편안함
Okay
Nice & spacious resort, yet a bit overpriced breakfast. The first night we stayed, found out that the soap bottle was not full, almost liquidry empty. The second night, the house/room opposite of us enjoyed their karaoke since around 9pm until almost 1am if I hadn’t called to the cell of the incharge; it wouldn’t stop: meaning no staff to really take care or be attentive enough.
2018년 8월에 2박 숙박함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Khun Veepattra, On behalf of the management and staff of Belle Villa Resort, Chiangmai I appreciate your concern, interest and the time taken to bring these matters to our attention. The experience you have been through is unacceptable and I cannot apologise enough for this incident. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. Please rest assured that we have taken serious note of your comments and we will strengthen our focus on our training in these specific areas. We hope this experience will not impair your trust in Belle Villa Resort,Chiangmai and that you will give us the opportunity of welcoming you again soon. Sincerely Yours, On behalf of the Management team

6/10 - 괜찮아요

실제 이용하신 고객

poor maintance. staff not friendly. fair service. many ants in rooms.
2018년 6월에 2박 숙박함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better. Sincerely Yours, On behalf of the Management team

8/10 - 좋아요

Noa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
緑に囲まれてプチ山小屋体験できる宿
ビラ側に泊まりました。 やや古く室内が暗かったり内線電話がなかったりしましたが掃除は行き届いており、ロッジだと思えば快適ですし、雰囲気も良いです。 子供達も喜んでました。 スタッフはしっかりしていますが、サービスと食事は最低限、周辺にお店はないので水やお菓子は買ってから向かったほうが良さそう。
2017년 12월에 1박 숙박함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Khun Noa, Thank you very much for the great review of our property. We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities. Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Chiangmai,Thailand in the near future. With kind regards, On behalf of the management team

8/10 - 좋아요

Eric 님, Chiang Mai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great mountain getaway
We were very pleased with our stay at Belle Villa. We had beautiful views from our room and balcony. The room was spacious and comfortable. We enjoyed the gardens and beautiful swimming pool. Very pleased and would stay again.
2017년 6월에 1박 숙박함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Mr. Eric, Thank you very much for your detailed comments about Belle Villa Resort, Chiangmai It makes us happy to know that your accommodations well suited your needs and that our staff made your visit comfortable and enjoyable. We look forward to seeing you again. On behalf of The management team ,

10/10 - 훌륭해요

Hope 님, gig harbor, wa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
My room was beautiful with a georgeous view of the mountain. The staff was extremely helpful and friendly. They go out of your way to help you! The restaurant's food was delicious and they have room service!!!
답변 제공: Apple 님, 2021년 3월 2일
Dear Valued guest, Thank you very much for your detailed comments about Belle Villa Resort, Chiangmai It makes us happy to know that your accommodations well suited your needs and that our staff made your visit comfortable and enjoyable. We look forward to seeing you again. On behalf of The management team , Cholticha N.

8/10 - 좋아요

WANG YUI 님, 香港

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
住宿坏境安静舒适、Wi-Fi信号很差、在房间里基本用不了、只能在大堂和餐厅才有信号、酒店在山里、如果没车就不能出去玩、而且距离市中心30公里、所以必须要有车
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, Thank you very much for the great review of our property. We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities. Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Chiangmai,Thailand in the near future. With kind regards, On behalf of the management team

6/10 - 괜찮아요

On Ki Angel

좋아요: 직원 및 서비스, 객실의 편안함
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, Greeting from Belle Villa Resort, Chiangmai. We would like to thank you for sharing your stay experience on this website. It is our pleasure to hear that you satisfied with overall experience especially with attentive service from our staff. Should you return to Chiangmai in the future please consider to return stay with us again, we look forward to welcoming your back soon. Warm regards, On behalf of the management team

10/10 - 훌륭해요

Michelle 님, Hong kong

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good one
It's a good experience for my family but only is waitress and waiter need to improve English
답변 제공: Apple 님, 2021년 3월 2일
Dear Valued guest, Thank you very much for the great review of our property. We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities. Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Chiangmai,Thailand in the near future. With kind regards, On behalf of the management team Cholticha N.

8/10 - 좋아요

Tonksy 님, Sydney Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Belle Villa Resort Chiang Mai
Wow, what a great place to stay! The staff are so friendly & will do anything to help. The Thai massage in the spa was second to none, very relaxing & felt a million bucks afterwards. The room was perfect, overlooking the pool & facing the bushland on the hill opposite. The pool was clean & in great condition, with a water feature flowing into it. Day trips booked through the resort staff were outstanding & well worth doing. Daily shuttle to & from Chiang Mai markets was a great option for dinner & shopping. Given the opportunity, I'd definitely come back to Belle Villa Resort.
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Khun Tonksy, Thank you very much for the great review of our property. We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities. Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Chiangmai,Thailand in the near future. With kind regards, On behalf of the management team

6/10 - 괜찮아요

Klaus 님, Werne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Eine Enttäuschung
Toilette- sowie die Duschtür gaben beim Öffnen und schließen laute Geräusche von sich. Das toilettenwasser lief über unserem gesamten Aufenthalt ununterbrochen. Trotz Meldung dieser Mängel wurde uns wohl die Beseitigung versprochen doch leider nicht eingehalten.
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, Greeting from Belle Villa Resort, Chiangmai. We would like to thank you for sharing your stay experience on this website. It is our pleasure to hear that you satisfied with overall experience especially with attentive service from our staff. Should you return to Chiangmai in the future please consider to return stay with us again, we look forward to welcoming your back soon. Warm regards, On behalf of the management team

4/10 - 별로예요

Olivier 님, Hong Kong

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Voyage en famille en Thailand - Chiangmai
Ayant fait une réservation à la dernière minute et durant la période du nouvel an Chinois, il ne restait plus aucun hotel à Chiang Mai, sauf cette résidence de vacance. L'hotel est assez éloigné de Chiang Mai et des principales attractions (30mn de voiture pour aller à Chiang Mai). Mais le prix de l'hotel était tellement compétitif (moins de 100 USD la nuit en pleine saison) que ce n'était pas un problème pour réserver un chauffeur toute la journée! Pour le prix, c'est un établissement correct. Les matelas sont assez usés quand même. Et pour ceux qui veulent se reposer, c'est isolé et au milieu de la nature (il y a des villas, nous nous étions dans une très grande chambre familliale). D'ailleurs en février, alors qu'on a eu des 30 degré l'après-midi, le matin on était à 14 degrés! Ceci étant dit, le service est passable sans plus et le personnel ne parle pas bien l'anglais. Le restaurant est pas trop mal mais un peu cher comparé aux restaurant de Chiang Mai. Donc globalement très content du séjour et l'hotel est ok pour le prix.Mais si j'avais eu le choix, j'aurais personnellement prix un hotel plus proche de Chiang Mai.
답변 제공: Cholticha Nilnakkhara 님, 2021년 3월 2일
Dear Valued guest, On behalf of the management and staff of Belle Villa Resort, Chiangmai I appreciate your concern, interest and the time taken to bring these matters to our attention. The experience you have been through is unacceptable and I cannot apologise enough for this incident. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. Please rest assured that we have taken serious note of your comments and we will strengthen our focus on our training in these specific areas. We hope this experience will not impair your trust in Belle Villa Resort,Chiangmai and that you will give us the opportunity of welcoming you again soon. Sincerely Yours, On behalf of the Management team

10/10 - 훌륭해요

Tatsuhiro

좋아요: 청결 상태, 직원 및 서비스
とても静かな環境でリラックスできました。宿泊客も上品なタイ人
とても静かな環境でリラックスできました。宿泊客も上品なタイ人やヨーロピアン家族ばかりでしたので、騒がしくもなくのんびりできました。部屋も非常にきれいで、かつ宿泊客も少なかったため、プールサイドの最上階を準備してくださいました。 町中に出るのは不便ですが（30分～40分　毎日3便のシャトルバス利用）、観光よりも休息を重要視するなら、すばらしいロケーションです。 スタッフの対応も非常に丁寧で、タイ人のホスピタリティを再認識しました。また宿泊したいホテルの一つです。