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오요 635 시라 부티크 호텔 여행 후기

2.5 out of 5
오요 635 시라 부티크 호텔
85/5 Sriphum Road, A. Muang, Chiang Mai

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 33개 이용 후기 중 13개" "
평점 8 - 좋아요. 33개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 33개 이용 후기 중 9개" "
평점 4 - 별로예요. 33개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 33개 이용 후기 중 3개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Natalie

2023년 1월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Hi, Natalie! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

6/10 - 괜찮아요

Sherry

단체 여행
좋아요: 청결 상태
Hotel seems almost too quiet at all hours of the day. Front desk staff is limited in English but also hard to track down in case you need anything.
답변 제공: Lisa 님, 2023년 1월 10일
Thank you for your valuable feedback, Sherry! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Lisa

8/10 - 좋아요

hide 님, 日本　千葉県

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
エレベーターがなくて4階まで行くのは手間だった。 部屋にスリッパがなくて不便だった。
2020년 1월에 3박 숙박함
답변 제공: Team OYO 님, 2020년 2월 4일
Thank you for rating us, We have duly noted your feedback and ensure better services in the future. Regards, Team OYO

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: Team OYO 님, 2020년 2월 4일
Hi, Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Team OYO

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
また来たい！
スタッフは親しみやすく、業務的な会話だけにとどまらすに楽しく会話ができました。 また、来たいと思います。
2019년 11월에 2박 숙박함
답변 제공: SIRA BOUTIQUE HOTEL 님, 2020년 1월 5일
ご滞在いただきありがとうございます。またお会いできるのを楽しみにしています。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Qian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our family stay with Sira Boutique Hotel in Chiang Mai was absolutely lovely. The rooms were spacious and clean and the staff were friendly and happy to help with everything.
2018년 12월에 4박 숙박함

6/10 - 괜찮아요

M 님, Taiwan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We ordered 3 rooms, but one's floor pumped up; another one's light"s" couldn't work. And unfortunately, this hotel doesn't have elevator!
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Natthanicha 님, 2018년 11월 1일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is very nice and accomodating. Hotel is close to everything. Enjoyed my stay
2018년 10월에 2박 숙박함
답변 제공: Natthanicha 님, 2018년 11월 1일
Thank you for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price. Centrally located for everything we wanted to do. Staff is great, but limited in their English.
2018년 9월에 2박 숙박함
답변 제공: Natthanicha 님, 2018년 11월 1일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

shelley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Checked in later at night. No elevator I was on the third floor. Small little hotel you could here everyone in the halls and next to my room. My room was boiling hot, and smelled moldy. Bed was ok. Bathroom lighting was bad as was taking a shower the tub seemed to be an after thought cause the water collected and ran on the floor to the drain anyways. Location was not good. You had to walk over to the main gate area to get any food. The tour lady was awesome and she always called me by name. Another young gentleman was very helpful as well.
2018년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Close to 7-11 however quite its quite far to walk to night bazaar. Staff are so helpful. FYI there is not lift at the hotel, however there’s not much stairs to go up to.
2018년 4월에 3박 숙박함

10/10 - 훌륭해요

Helmut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Hotel in guter Atmosphäre
Ich habe mich in diesem Hotel sehr wohl gefühlt, da eigentlich alles gepasst hat. Ich kann wirklich nichts negatives berichten. Wenn mal was mit der Klimaanlage war, wurde es sofort behoben. Und auch sonst war der Service und die Sauberkeit sehr in Ordnung. Ich war dort für 13 Übernachtungen und es war ein wunderschöne Aufenthalt. Besonderes Lob möchte ich an Frau Tom ausrichten. Sie hat dort die Ausflüge organisiert. Sie war sehr hilfsbereit und zuvorkommend. Auch gute und nützliche Tipps habe ich von ihr erhalten. Ich würde dem Hotel mindestens 3 Sterne geben, wenn nicht sogar 3,5

10/10 - 훌륭해요

Luigi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottima esperienza!
Ottimo Hotel, nessun difetto ! Ottima l'accoglienza, possibilità di organizzare tour all'interno della struttura! Situato in un punto strategico! Lo consiglio !
2018년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Old / Not clean / No Eleveter / Good Location
not like pictures in Website / Old / I have booked Family room (1 Double bed 1 Single Bed) But We got Deluxe room plus extra mattress in smaller room (please see pictures attached) ------------------------------------------------ *** Disappointed at Hotels.com . They cannot help anything. .... They said : In this case we have contacted to hotel reservation and they are still confirm it is the same room type. **** Please everyone confirm from my Picture... Is it the family Room as shown on website? ****
2017년 9월에 4박 숙박함

6/10 - 괜찮아요

Rachel

좋아요: 청결 상태, 직원 및 서비스
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

NAPAT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ที่พักสะดวกสบาย ตั้งอยู่ในตัวเมือง ห้องพักใหญ่
2017년 6월에 4박 숙박함

10/10 - 훌륭해요

Abraham 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel inside the old city limits
Hotel is very modern and comfortable. Just inside the old city limits of Chiang Mai. Very central. The staff was very helpful and nice. Highly recommended

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Good location, nice staff. Cockroaches in bathroom

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Try get a room in the new part of the hotel as the older rooms are not as nice. They also are above where the band plays until the early hours of the morning.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Felipe 님, Chile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything excellent !
Think the best hotel in Chiang mai ever !

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

Thananya 님, พระนครศรีอยุธยา

ดี
ใช้ได้

8/10 - 좋아요

Arlette 님, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfort and good service
We spent 3 nights and the hotel was in very good conditions, very clean and our room looked as new renovated. The personnel were very kind with us, helping with all of our request and suggesting options for our tours. It is in the north edge of the old city and you can walk or take a tuk-tuk to arrive any where!!!

8/10 - 좋아요

min-shiang 님, 台灣

좋아요: 청결 상태, 직원 및 서비스
服務與清潔維護不錯，只是床墊太硬

2/10 - 너무 별로예요

CHUNHUI 님, 中国江苏常州

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
极其糟糕的一次住宿，欺诈客人！
极其糟糕的一次住宿，完全破坏了旅游的好心情！一、位置靠近主路，门口车水马龙没有一点清迈古城的幽静，更不是网上描述的位于清迈古城极佳位置，而是在古城最外围的马路边很乱，吃、玩都不方便。二、网上订单上是27平方一张双人床和一张单人床，实际到店给的是一间有一张双人床加床尾地下直接铺了个垫子，摆上地铺以后基本就没有下脚的地方了，步测了下不超过15平方，感觉不是旅游是逃荒的！三、当我提出异议后店主态度极其恶劣，店主表示就这样不满意可以另去找宾馆，我在网上已经下订单付款了怎么能换地方呢？以后交涉不知道有多麻烦，只好忍了。四、卫生差，地铺上晚上都是蚂蚁，卫生间浴巾上也是蚂蚁，我都拍下来了有图有真相！

6/10 - 괜찮아요

Siu Lai 님, HK

별로예요: 청결 상태, 객실의 편안함
非常ㄧ般的旅店
位置尚可

6/10 - 괜찮아요

Edith

별로예요: 직원 및 서비스
Bien situé
Belle chambre avec immense baignoire à remous mais qui ne fonctionne pas et qu'il faut pratiquement escalader pour y entrer. Pas de fenêtre (en fait si mais donnant sur un mur)donc claustrophobes s'abstenir. Joli décor en bois pour la chambre que nous occupions. Les peignoirs de bain à disposition ne sont pas changés d'un client à l'autre, nous en avons fait l'expérience.

8/10 - 좋아요

Helen 님, Doncaster

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great
Great little hotel bathroom was brand new spa tub! Perfect for what we needed friendly staff! Don't read other reviews

10/10 - 훌륭해요

Astrid 님, gmunden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Hotelzimmer, günstiger Preis, gute Lage für Ausflüge. Personal extrem nett

2/10 - 너무 별로예요

Devyn 님, New York, NY

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible...
After standing in the lobby while the staff unsuccessfully searched for our reservation, we climbed to the top floor where a stained mattress sat in the middle of the hallway in front of our room. Our room's laminate floor was buckling and peeling due to water damage, the bathroom door was broken, the TV and DVD player did not work, and the safe was broken. We awoke at 5am to a stiflingly hot room with no power or AC. The front desk agent assured me the power would be on by 7am. Then 9am. Then 11am. At 11am, I went downstairs, sleepless, powerless, and overheated, and someone finally accompanied me to my room to check on the issue. The man assisting us went to the fuse box and our AC came on immediately. He said he would be right back to help with the rest of our electricity so that we could pack up and get ready for our departure. After an hour, I called downstairs to check on his return. There was no answer. We packed up with no electricity (there was no window in the bathroom, so we showered and packed in nearly pitch black). I told the front desk that no one ever returned to help, and they never apologized. Then, they insisted I hadn't paid and demanded payment - even though I prepaid with Expedia and showed them my confirmation email. It took them 30 minutes of arguing to find record of my payment, and we left. We will never be back.