We were a bit surprised, given the area (near Oak Brook, upscale properties and respectable businesses), that the hotel was poorly maintained, mostly in the level of cleanliness. There was hair in the bathtub and on my bath towel, and the floors were not clean. Thank God the bedsheets appeared to be clean. When we arrived, the window was wide open -- in 40-degree weather. Finally, the breakfast was overrated in the comments we read: little variety mediocre omelet station. (Not the cook -- she did a great job; but the omelet options were minimal.)
No complaints, however, about service, location, safety or general condition of room with the exception of lack of cleanliness.