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클라리온 인 엘름허스트 - 오크 브룩, I-88, I-290, I-294 근처 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 421개" "
평점 8 - 좋아요. 1004개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 131개" "
평점 4 - 별로예요. 1004개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 73개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Aleksei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Aleksei,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was close to stores and restaurants. It didn't have a "proper bar". Sold drinks from the same cafe with everything else.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Mark,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

Donial

연인과의 여행
좋아요: 청결 상태
Convenient for the short stay. Room was clean, and bathroom water was really hot! Probably the best feature for me. Parking was close and good.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Donial,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Youssef

좋아요: 청결 상태
Nice
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Youssef,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - 좋아요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always fantastic!!!!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Leslie,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Kenneth

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Kenneth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 - 별로예요

Antonio

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - 훌륭해요

Nicole

Great
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Nicole,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Destini

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, clean, easy access, quiet 30 minutes from downtown Chicago.
2024년 3월에 2박 숙박함
답변 제공: Leticia R - Guest Services 님, 2024년 3월 19일
Dear Destini, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. Looking forward to serving you once again, see you soon!

10/10 - 훌륭해요

Sade D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 will stay again
2024년 3월에 2박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 19일
Dear Sade D, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience. Have a wonderful week.

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable
2024년 3월에 1박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 13일
Dear Patricia, thank you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you enjoyed the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and have an even greater experience.

10/10 - 훌륭해요

Junaid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 13일
Hi Junaid, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and having even greater experience.

6/10 - 괜찮아요

Shannon

출장 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shady and scary area , hotel smells and is outdated! My keys didn’t work as soon as I got them and continued not to work! Not enough staff always had to wait at the desk and no one was there. Saw police and detectives each day I was there. Walls are extremely thin heard people talking through them! The bed was awful , pillow extremely hard like bricks. Got a king suite and was a normal room at any another hotel. You get what you pay for that’s for sure
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Shannon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The restaurant was closed.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Lisa,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is awesome!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Luke,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Nicole

It’s my favorite
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Nicole,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed my stay…
답변 제공: General Manager 님, 2024년 2월 28일
Dear Leslie,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great all the way around
답변 제공: General Manager 님, 2024년 2월 24일
Dear Angel,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 - 괜찮아요

Bernardo Argueta

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Bernardo,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

tracie

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: LR. GUEST SERVICES 님, 2024년 2월 21일
Hello Trecie, thanks for staying with us. We are happy to know that you had an enjoyable stay with us and appreciate your feedback. Looking forward to seeing you again.

10/10 - 훌륭해요

Kenneth

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kenneth,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Felicia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. The staff is great. The property was clean parking free. They have a continental breakfast but it’s not free but that was OK. At least they offer something I had a great time.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Felicia,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Glenda

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older hotel but really clean. The staff is very friendly and helpful. My family and I extended our stay. The price was extremely fair.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Glenda,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 - 좋아요

Rafael

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a funny smell, previous occasions the room were super clean
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear Rafael,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 - 괜찮아요

Imogene

아이를 동반한 가족 여행
The bed was comfortable
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear Imogene,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - 훌륭해요

Sostenes

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Sostenes,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Nicole

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Nicole,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall clean premises has everything around the hotel dining shopping. Measure roads very convenient.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Rafael,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

Shondella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot weed smokers. The smell was very overwhelming while walking to my room.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Shondella,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Peterson

좋아요: 청결 상태, 편의 시설/서비스
Good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Peterson,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Mariano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Mariano,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Kenneth

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Kenneth,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. Very nice.
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Sue,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294 Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 - 별로예요

Maria

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Dear Maria,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - 훌륭해요

Armina

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Armina,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Pedro,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 - 별로예요

PATRICIA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 1월 13일
Dear Patricia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - 훌륭해요

Pedro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 11일
Dear Pedro,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - 너무 별로예요

aneesah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
sorry a mouse was in my room had a man not been there I would have freaked the hell out. A MOUSE WAS IN THE HOUSE YALL KEEP YA FOOD IN THE FRIDGE
답변 제공: General Manager 님, 2024년 1월 11일
Dear Aneesah,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 1월 10일
Dear Alan,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Cristine

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mice in our room still waiting for refund
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Cristine,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 - 별로예요

Tyrone 님, Valicro

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast or coffee in the lobby.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Tyrone,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 - 너무 별로예요

KEITA

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Keita,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
I'm really torn by this review. Let me start by saying that the staff were lovely, the beds were comfortable, the room was large and smelled clean... The location is easy to get to shopping and entertainment by car, but an industrial area with nothing, not even a gas station, nearby. The room was clean but the hallway was chronically littered with little bits of garbage. New Years Eve the whole hotel smelled like pot smoke. In the end I put a towel under the door to keep it out. It could be one of our favorite hotels (near family, good price) with a little work!
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Robert,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 - 너무 별로예요

Michelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty loud
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Michelle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Kenneth,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Tiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
W
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Tiara,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: L.R Guest Services 님, 2023년 12월 30일
Dear Kenneth, thank you for staying with us. We are delighted that you had an enjoyable stay here at the Clarion Inn Elmhurst Oakbrook, we strive to make our customers satisfied and happy. We hope to see you again very soon.

8/10 - 좋아요

DANIEL 님, BROWNSBURG

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Daniel,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Zayda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The room was so smelly! The pictures do NOT match what the rooms look like. Super outdated! There is no signal for the tv. Bunch of cr@ckheads hanging out in front of the building. As I said the property pictures don’t match. And the rooms either. Front desk clerk was super sweet and friendly.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Zayda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager