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베스트 웨스턴 시카고 - 다우너스 그로브 여행 후기

2.5 out of 5
베스트 웨스턴 시카고 - 다우너스 그로브
3010 Finley Rd, Downers Grove, IL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1272개 이용 후기 중 708개" "
평점 8 - 좋아요. 1272개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1272개 이용 후기 중 124개" "
평점 4 - 별로예요. 1272개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1272개 이용 후기 중 68개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Cathy

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 2박 숙박함
답변 제공: Tymori 님, 2024년 4월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Lena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: David 님, 2024년 4월 24일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear

10/10 - 훌륭해요

David 님, Noblesville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to why I came to Downers Grove and the free breakfast. A larger breakfast area would have been nice.
2024년 4월에 2박 숙박함
답변 제공: Tymori 님, 2024년 4월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spacious and clean. The heater fan was super quiet.
2024년 4월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Tymori 님, 2024년 4월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and clean breakfast area!
2024년 4월에 4박 숙박함
답변 제공: Tymori 님, 2024년 4월 17일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

2/10 - 너무 별로예요

kathy j

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking is shared with a restaurant, so limited parking. Parking should be clearly marked for hotel or restaurant.
2024년 4월에 3박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 4월 16일
Dear Kathy J,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean hotel. We will stay there again.
2024년 4월에 2박 숙박함
답변 제공: Tymori 님, 2024년 4월 15일
hank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and friendly staff. Clean and safe
2024년 4월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 15일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

2/10 - 너무 별로예요

Vaidehi

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 4월 16일
Dear Vaidehi,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 15일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

KEN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, good experience. Would stay again!
2024년 4월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 15일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Tymori 님, 2024년 4월 15일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, breakfast had great options. Would stay here again!
2024년 4월에 3박 숙박함
답변 제공: Tymori 님, 2024년 4월 9일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Grace

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything except parking
2024년 4월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 9일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

nelida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and perfectly place to drive anywhere
2024년 3월에 5박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 4월 4일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Donald

좋아요: 청결 상태
Nothing.
2024년 3월에 5박 숙박함
답변 제공: Tymori 님, 2024년 4월 2일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Professional staff
2024년 3월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 2일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Ava

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for a very reasonable price. Staff was friendly.
2024년 3월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 2일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Mandy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy check in. Staff very friendly! Breakfast was hot and delicious. Rooms were clean and had no issues.
2024년 3월에 1박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 29일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Xiaoping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Traveled to Chicago stay in the hotel for 3 nights. The customer service were very friendly, room was very comfortable, free parking, and the breakfast was excellent with a lot of food choices. Very satisfied.
2024년 3월에 3박 숙박함
답변 제공: Tymori 님, 2024년 4월 2일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Tychiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 29일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Edith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is clean & looks well maintained
2024년 3월에 1박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 29일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

kimberley

반려동물 동반 여행
좋아요: 편의 시설/서비스
Hot breakfast, awesome Cali King bed and nice staff.
2024년 3월에 3박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 29일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Kaelie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great property with friendly staff
2024년 3월에 3박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 29일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

LeAndra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms was clean had fridge and microwave hot breakfast was good
2024년 3월에 1박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 25일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The blankets are very thin on the beds, more like thick sheets.
2024년 3월에 1박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 3월 25일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future .I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at hotel. Sincerely, Gabriel Jauridez General Manager Best Western Chicago - Downers Grove

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was basic but very functional. Price point was unreal. Hallways were extremely hot and uncomfortable. Gym needs to be better maintenance. Breakfast was very good and room service was on par
2024년 3월에 8박 숙박함
답변 제공: Tymori. 님, 2024년 3월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Hubert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thin walls
2024년 2월에 4박 숙박함
답변 제공: Tymori. 님, 2024년 3월 19일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

TARUN

2024년 3월에 2박 숙박함
답변 제공: Tymori. 님, 2024년 3월 19일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and comfortable
2024년 3월에 4박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 18일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Anselmo

2024년 3월에 1박 숙박함
답변 제공: Tymori 님, 2024년 4월 9일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

RAZEK 님, West Covina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple and good. Bed is comfortable the room is clean excellent service. I’ll stay there again
2024년 3월에 4박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 15일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a bit smaller than most hotel’s i’ve stayed at prior but I think I prefer it as it feels more homey. I stayed 3 nights and each night was nothing but peace and good sleep.
답변 제공: Tymori 님, 2024년 3월 12일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Matheo

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet
2024년 3월에 4박 숙박함
답변 제공: Tymori 님, 2024년 3월 12일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

4/10 - 별로예요

Nesha

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Usually come here without problems but the room that I was given on 3/8/2023 didn't have hot water.Shower head had gunk on it and the toilet wasn't flushing properly. Good thing I was just there for a night.
2024년 3월에 1박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 3월 11일
Dear Nesha,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

2/10 - 너무 별로예요

Niki

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible service was waiting to check into the hotel for over half an hour while the guy was hiding in the bathroom.
2024년 3월에 1박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 3월 11일
Dear Niki,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

6/10 - 괜찮아요

Matheo

좋아요: 청결 상태
Clean
2024년 3월에 1박 숙박함
답변 제공: Tymori (GSA) 님, 2024년 3월 8일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

4/10 - 별로예요

Rosanna 님, Acworth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk clerk was very friendly and agreeable. The front outside safety door wouldn't lock. In the room the furniture was old and outdated. The wall paper was puckering near the bed. The room smelled stale. There was a wooden chest to hang your clothing. I would rate it a 3 out of 10. Disappointing experience
2024년 2월에 5박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 3월 6일
Dear Rosanna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

10/10 - 훌륭해요

Ariella

2024년 2월에 7박 숙박함
답변 제공: Tymori. 님, 2024년 3월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

Federico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Refurbished hotel in good conditions
2024년 2월에 5박 숙박함
답변 제공: Tymori 님, 2024년 3월 4일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

2/10 - 너무 별로예요

Leslie 님, Chicago

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 2월 27일
Dear Leslie,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

10/10 - 훌륭해요

Stephanie

2024년 2월에 1박 숙박함
답변 제공: Tymori. 님, 2024년 3월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Tanzania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service
2024년 2월에 2박 숙박함
답변 제공: Tymori 님, 2024년 2월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

2/10 - 너무 별로예요

Derek

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We booked for 3 nights but had to leave after 2 for medical reasons and staff at site suggested to contact expedia for refund of one evening and we that and we did and now the hotel would not refund, very disappointing and will never stay there after they recommended to contact for refund. So staff on site is not educated on their manager not refunding after staff stated a refund. I guess the money is worth more that someone’s health but yet they received my money and could re rent my room when the hotel is already busy. Shame on this greediness .
2024년 2월에 3박 숙박함
답변 제공: Gabriel Jauridez 님, 2024년 2월 21일
Dear Derek,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove

10/10 - 훌륭해요

Bassam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fridley
2024년 2월에 1박 숙박함
답변 제공: Tymori 님, 2024년 2월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sounds carry through walls. Woken up at 4 am by barking dogs in neighboring room. Otherwise, nice.
2024년 2월에 1박 숙박함
답변 제공: Tymori 님, 2024년 2월 17일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms very clean, quiet space, and staff was kind.
2024년 2월에 1박 숙박함
답변 제공: Tymori 님, 2024년 2월 17일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would be better if sleepers are provided
2024년 2월에 3박 숙박함
답변 제공: Tymori GSA 님, 2024년 2월 14일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.

10/10 - 훌륭해요

teresa

2024년 2월에 3박 숙박함
답변 제공: Tymori. 님, 2024년 3월 22일
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.