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컴포트 인 & 스위트 여행 후기

2.5 out of 5
컴포트 인 & 스위트
3700 N Wilke Rd, Arlington Heights, IL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 434개" "
평점 8 - 좋아요. 1000개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 111개" "
평점 4 - 별로예요. 1000개 이용 후기 중 103개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 81개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dong Joon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

4/10 - 별로예요

Dennis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not informed about construction in the hotel prior to arriving. Most floors were cordoned off and common spaces were quite dirty. The rooms themselves were clean and the staff was very courteous.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kamesha

연인과의 여행
The staff were great! They accommodated us for everything we asked for it was a great experience
2024년 4월에 1박 숙박함

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Amy 님, PAW PAW

It would have been nice to know that the property was under renovation. My room had to tv service either. The lobby/breakfast area had no heat.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mayur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2024년 3월에 8박 숙박함

4/10 - 별로예요

Kim

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was aweful. There was piled up garbage and linens in front of the doors and in ice area that wasn't picked up for days.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Vanessa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Website doesn’t say place is dirty floor & couches stains television not working
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I knew there were non street facing rooms but when I asked for one I was denied. The street facing rooms were so noisy it was impossible to get a peaceful sleep. The entire building was dirty.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kateryna

좋아요: 직원 및 서비스, 편의 시설/서비스
Good place to stay inn
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No TVS? I should get a refund our bathroom literally is covered in water I’m scared to even turn the shower on! The beds still had hair on them from the last person! Just sick all around 0 stars!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Legit
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Joy 님, Buffalo grove

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Property is undergoing renovation. The staff is very friendly and helpful. Breakfast options are very basic ( no meat and bad coffee) and saw large flies around breakfast counter. Room was kind of darkish and seemed semi-clean.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Morgan

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Got to our room it feels very cramped with the way the furniture is placed. The tv doesn’t have cable or it wasn’t working so it was literally useless. The bed was firm and uncomfortable. The hotel is under construction so some of the elevators our out of service which means you have to walk all around the hotel to get to a working elevator. (If that’s what you want to call it, never trusted an elevator less.)
2024년 2월에 1박 숙박함

4/10 - 별로예요

Gustavo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No tv antena, the pool was closed
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Samuel

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
List: Televisions didn't work, dead bolt door lock didn't work, only one elevator and one ice machine worked in the 4 story complex, stayed 2 days only two paper cups in room for both days for two people, no maid service for second day had to use same cups, no meat for breakfast and coffee was cold on second day, had eggs but they were cold crumbs first day. There is probably more but this is enough.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Lauren

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If I only had 3 words for this review, they would be Out of Order. The ice machine was out of order. All of the tv service was out of order. One of the elevators was out of order, the coffee machine at breakfast was out of order. They're renovating which is needed because it's definitely run down and outdated...but if they're going to neglect everything else during the process as well as expect guests to ignore the construction, they shouldn't charge this much. The only employee I interacted with was very nice. That's the only good thing I can say about this stay.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Michele

연인과의 여행, 출장 여행
I want a refund no tv no clock no ducking station
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ironee

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apparently going through renovations. Would have never picked that place had I known that. Walls were very then and tv did not work all night. I would actually like to see if I could get a credit due to the issues.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Stephen

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-Room was very clean, bed was very comfortable -Very quiet, didn't hear much in the halls while staying here, slept well, didn't seem to be a lot of people staying here -Staff was very friendly and kind Cons -It is under construction so if you are looking for all the frills this isn't the place right now.. Would certainly stay here again as most important to me is a clean, quiet room.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was helpful. I just wished the T.V. was working because there was nothing to do.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
Under construction. Should be very nice when it’s completed but for now it’s chaos no TV service.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Cynthia

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
No cable TV, breakfast not served until 6:30(I had to leave at 5:30), hairs in shower, alarm didn’t work on radio, too, too soft pillows But it’s a quite area-
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Pamela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were not informed until we checked in the hotel was under construction. The TV’s in the entire building were not working. The pool and restaurant were closed due to construction. Only one elevator was in use. Someone was smoking pot in that elevator and around the hotel all weekend, the room next to me had a dog that was barking. The chair in our room and carpet were disgusting. Continental breakfast was a joke. Cereal and bread. Waffle maker and coffee pots were broken along with the rest rooms on the main floor. It was horrible and I will be working on getting a refund as I paid $ 98 a night!!
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Anne

가족 여행
별로예요: 직원 및 서비스
The room was fine. The hotel was under constructuon so the hallways werent that great. The biggest issue was that NOBODY was there when we tried to check in. Seriously, we had to wait 20 minutes for the girl to come and check us in. When she finally came, she smelled of alcohol. Iwouldve cancelled my reservation and gone elsewhere if it wasnt past check in time.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Bobbi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Meh.
The cable service was out all three days. The original room was under the rooftop mechanicals and was noisy as hell. The front desk moved us to a better room,no problems. Overall, this hotel is a work in progress, and the pricing reflects that.
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Teresa

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Eduardo

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Misleading and Inaccurate description
This hotel is under major reconstruction, and the staff is doing nothing to make up for it. The hotel furniture is falling apart, the hallways to the elevator are loaded with drywall dust and debris. The breakfast is just sad, and the TV only played analog channels, and a very fuzzy picture at that. Swimming pool was out of commission, and when you looked into the hotel courtyard, all you saw was trash and litter, overturned patio chairs, tables and cushions. We had the impression this hotel had once been abandoned, and somebody is trying to bring it back to life. Please update the status of this hotel on your website. Don’t think I will be using Hotels.com in the future.
2023년 12월에 4박 숙박함

4/10 - 별로예요

JORGE

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not good
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Fernanda

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

4/10 - 별로예요

Ceil

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

harold

2023년 11월에 2박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Tonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the balcony. I didn't enjoy the breakfast. Should change to a hot breakfast. Eggs, bban, muffins, etc. The dry cereal was horrible.
2023년 11월에 2박 숙박함

8/10 - 좋아요

harold

2023년 11월에 2박 숙박함

4/10 - 별로예요

PRASHANT RAMCHANDRA

2023년 11월에 1박 숙박함

4/10 - 별로예요

Michelle

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was a bit hard to find. For breakfast it was limited to only beverages such as milk, orange juice,water, and coffee ( no decaf coffee available) and waffles and toast (the butter ran out by the third stay). Heard many other customers complain about the same things. Found a used tampon in the room we stayed in. The staff didn't come up for room maintenance till we ask for them to come up. The gym area had no functional equipment and the pool area is currently closed. One day, the staff were extremely rude. We had extended our stay for a couple more days the night prior with the front desk everything was confirmed. The following day, one of the staff came by banging on the door demanding us to give him our credit card to extend the stay, and he'll run it immediately. He had his foot blocking the door and was yelling, scaring us. Till we were able to close it and he left. We had called and talked in person to front desk. No one knew anything and didn't offer any compensation for the trauma they caused. The price for the stay is great during weekdays but that's the only great thing I have to say about this place. On weekends it's the same price as any other place. Wouldn't recommend
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Site was being renovated. 11/3/23
2023년 10월에 5박 숙박함

8/10 - 좋아요

Aye

I like the hotel but they are currently under the construction
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Trisha

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Shannon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Thomas

가족 여행
별로예요: 숙박 시설 상태 및 시설
Amenities such as heated pool and fitness room were advertised. Both were closed. In fact the whole first floor was under renovations and in terrible condition. Also none of the tvs worked in any of our rooms. I would not stay at this hotel without checking that all renovations are completed. Room was ok, bed was comfortable, quiet because almost no one was in the hotel but overall Not a good experience.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Adriana

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room not vacuumed, we has to go eat breakfast somewhere else only 2 options
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Lori

별로예요: 청결 상태
2023년 10월에 1박 숙박함