외관

페어필드 인 앤 스위트 바이 메리어트 시카고 미드웨이 에어포트 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 859개 이용 후기 중 396개" "
평점 8 - 좋아요. 859개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 859개 이용 후기 중 104개" "
평점 4 - 별로예요. 859개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 859개 이용 후기 중 48개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

4/10 - 별로예요

Leslie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When asked if they where foing to clean my room they said no.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Leslie, thank you for sharing your report. It's disheartening to find out about the miscommunication concerning the cleaning of your room. Our team members strive to ensure every detail is looked after and it seems we fell short this time. We truly appreciate your feedback and will address this to deliver a better experience in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close the airport and easy to find. Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for the fantastic rating, Roy!It's outstanding we could exceed your expectations during your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're all looking forward to your next stay with us.

8/10 - 좋아요

Kimberly

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for taking the time to leave us a 4/5 rating, Kimberly!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Fairfield Inn & Suites by Marriott Chicago Midway Airport.

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Erick, it's wonderful to hear such positive feedback. Fairfield Inn & Suites by Marriott Chicago Midway Airport is thrilled that you found it to be a great place. We hope to have the pleasure of welcoming you back in the future.

6/10 - 괜찮아요

adriana

출장 여행, 가족 여행
좋아요: 청결 상태
The hotel is very old the service maid veri pur we stai for 2 days and the garbage still in the room the towel was left on the floor whit not change it You have to pay for parking $24 a day The breakfast we didn't reach because they starting at 7:00 am and we have to be at the facility at 7:15 am and the lady said you can't take anything till 7:00 am For us never again
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Adriana, we regret to hear about the areas where your stay fell short of expectations. It's disappointing that you met with some housekeeping issues and found the parking fee unexpected. We believe in full transparency and providing all details regarding our services and charges. As for breakfast, we certainly aim to accommodate our guests' schedules and are sorry if we failed to meet your needs in this instance. Understanding your dissatisfaction, we hope for another opportunity to deliver a much better experience. Thank you for your feedback.

8/10 - 좋아요

Jamilah

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a comfortable stay, friendly front desk staff, and a 12noon check out. However, housekeeping wouldn't give me a large trash bag told me the pile of trash was ok and then charged me a $150 clean up fee. I tied up the small trash bags and placed everything together for a easy clean up for myself but the housekeeper said thats ok. I could have easily thrown trash out with no problem.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Jamilah, it's great to learn that you found your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport comfortable and our front desk team members friendly. It's regrettable to hear about the misunderstanding with cleaning services. Although we strive to maintain an atmosphere of utmost cleanliness and organization, our intentions were not to inconvenience you with additional charges. We appreciate your feedback and will use it to improve our guest experience. Looking forward to welcoming you back soon.

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Returning back soon!!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Michael, it's fantastic to hear that you're planning on returning to Fairfield Inn & Suites by Marriott Chicago Midway Airport soon. Knowing that guests like yourself plan their return trips is the greatest compliment we can receive. Our team members eagerly await your next visit.

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Full size beds are too small. They should upgrade to all queen size beds.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Janice, thank you for your insights about the bed sizes. At Fairfield Inn & Suites by Marriott Chicago Midway Airport, we always aim to ensure maximum comfort and relaxation for our guests. Your suggestion about upgrading bed sizes has been taken note of. We appreciate your feedback and look forward to your next stay.

4/10 - 별로예요

Angie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only problem that I had is that I had to pay to park where I rent a room from.They need to put that into stipulations.So people will not rent a room that is just ridiculous.I went around and I have to pay to park outside where I rent it.The room from never again
답변 제공: Customer Service 님, 2024년 3월 30일
Angie, thank you for your feedback. We're sorry to hear about the situation regarding the parking. It's not ideal when expenses are not as transparent as they should be. For future reference, parking details are usually included in hotel listings. We'll aim to communicate these details better. We hope this won't deter you from considering us in the future.

8/10 - 좋아요

Tina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property was okay I would stay there again. The only big issue I had was the wifi. My daughter was very upset
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Tina, it's great to hear you would choose Fairfield Inn & Suites by Marriott Chicago Midway Airport again. We regret any frustrations experienced with the Wi-Fi, as seamless connectivity is important for our guests. We constantly strive to improve our guest experiences and will take note of your feedback. Thank you and we look forward to your next visit.

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasant experience. Check-in was nice and smooth and the person was very nice and helpful.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Elizabeth, thank you for sharing such a delightful review about your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. It's gratifying to hear how much you appreciated our efficient check-in process and the kind assistance given by our team members. We look forward to continuing to provide you with exceptional service on your future visits.

6/10 - 괜찮아요

Latisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property was clean, my dislikes was the water was luke warm couldn't enjoy a hot shower. TV was basic no channels
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Latisha, we appreciate your comments regarding the cleanliness of the property. It's disheartening to hear about your experiences with the water temperature and the rudimentary TV channels. Rest assured, we are taking your feedback seriously to improve our guests' overall comfort. Thank you for your feedback and we hope you’ll grant us an opportunity to better your experience in the future.

8/10 - 좋아요

catherine

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I wanted to make the front desk aware that the curtain iny room was ripped and no one answered because they were short staff the lady who worked the front desk was doing everything including getting towels for guest. So that's why no one answered the front desk phone
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Catherine, we appreciate your understanding during your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. It's unfortunate that you encountered an issue with the curtain in your room and service delays due to high demand. Our team members are typically very adept at multitasking and ensuring all guest needs are promptly attended to. We appreciate your patience and look forward to better serving you next time.

10/10 - 훌륭해요

Pdub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Thank you for the perfect rating!We are very pleased to hear that you had a wonderful stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

4/10 - 별로예요

Judith Q

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Judith, your rating indicates that your experience did not meet your expectations. We welcome feedback as it helps us ensure continuous improvements. We'd appreciate a chance to serve you better in the future.

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, great location, great staff. Thanks, Cindy for a yummy breakfast!! Alex and Jasmine were very sweet at the front desk. Great experience after a stressful morning!
답변 제공: Customer Service 님, 2024년 3월 18일
Anna, it's wonderful to hear that you had such a positive experience at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're delighted Cindy's breakfast impressed you and that both Alex and Jasmine contributed to your enjoyable stay, especially after a hectic morning! We hope you return soon so we may serve you with even more enthusiasm and provide another memorable stay.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall was nice experience but when we checked in couldn’t use the card we used to pay for the room had to put a deposit on it after it was paid For and nobody said anything about paying 50 for Parking but it was nice and no extra towels
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Christina, thank you for your feedback. We're glad to hear that you found your stay to be generally pleasant. We understand there were logistical concerns at check-in and about parking fees. We aim to maintain good communication about all aspects of the stay upfront. Moreover, we're sorry you were short on towels during your stay. We'll make sure to address these points, and we hope you'll give us another chance to serve you better in the future.

10/10 - 훌륭해요

Alexander 님, Simpsonville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brandy is the reason I will be back. She was very pleasant and helpful. One of the best experiences I have had.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Alexander, we're thrilled that your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport was highly enjoyable, largely due to our colleague, Brandy's commendable service. It's wonderful to hear you found her friendly and resourceful, contributing to one of your best experiences. We look forward to welcoming you back in the future, ensuring continued excellent service.

10/10 - 훌륭해요

Destinee Diana 님, Springfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property near airport. Just needed a place to rest since flight was canceled. Rooms were clean but small. Staff very friendly and helpful. Didnt like being charged 2 days for parking even though booked for one day for less than 24 hour stay.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Destinee, thank you for your wonderful feedback about your stay at the Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're glad the cleanliness and friendliness of our team members met your expectations. We understand your concern regarding the parking charges and encourage our guests to clarify policies to avoid any misunderstandings. Looking forward to welcoming you back on your next trip.

10/10 - 훌륭해요

Ilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good costumer service. Professional staff
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Ilda, we're thrilled to hear that you appreciated the excellent customer service at Fairfield Inn & Suites by Marriott Chicago Midway Airport. Our dedicated team members always strive to maintain professionalism and ensure a memorable stay for each guest. We're looking forward to welcoming you back on your next visit. Safe travels!

6/10 - 괜찮아요

elysse

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay the pool had to be cleaned but eventually opened until 10 other kids came in just being loud. The staff was nice. The cons is the sink didn’t have hot water and the tv remote wouldn’t go channel to channel you have to press numbers to channel surf
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Elysse, thank you for sharing your experience. It's good to hear that you appreciated our team members, though I regret that other aspects did not meet your expectations. We apologize for the inconvenience you faced with pool timings and its user-friendly experience. Also concerning your mention of the difficulties with the bathroom sink and television remote, your feedback has been noted and forwarded to the appropriate departments for further evaluation. We hope we will have another opportunity to serve you better in the future.

2/10 - 너무 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Juan, we're genuinely concerned to see a disappointing rating. We strive to provide exceptional experiences and it seems we did not meet this expectation during your visit. Your feedback is crucial for us to continually improve and we would appreciate any additional comments you can provide about your stay.

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Tamara, thank you for choosing Fairfield Inn & Suites by Marriott Chicago Midway Airport. We are pleased to know that your experience with us has been a positive one. We endeavor to provide top-class service and comforts, and we're thrilled when it is acknowledged. Your valuable rating further motivates us. We look forward to welcoming you back.

8/10 - 좋아요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that the staff is excellent and friendly what I didn't like or should I say please work on getting Free parking
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Leslie, thank you for noting how excellent and friendly our team at Fairfield Inn & Suites by Marriott Chicago Midway Airport is. We're delighted you enjoyed our hospitality. While our parking service ensures security and convenience for our guests, we appreciate your suggestion about the provision of free parking. Your feedback has been taken into account as we constantly work to improve and meet guest expectations. We look forward to welcoming you back soon.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was great!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thank you for the great rating, John!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - 훌륭해요

Debra

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like that you had to pay to park at the hotel
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Debra, while it's disheartening to hear of your dissatisfaction regarding the parking fees, we're committed to ensuring a streamlined experience for our guests. One of the ways we stress this is through our clear communication of any additional charges. Your valuable feedback will definitely be considered. We are grateful you chose Fairfield Inn & Suites by Marriott Chicago Midway Airport and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Michalczuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Thank you for the excellent rating, Michalczuk!Our goal is to go above and beyond to ensure our guests have a memorable experience at Fairfield Inn & Suites by Marriott Chicago Midway Airport! We look forward to hosting you again soon.

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything good
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Adriana, we're thrilled to hear that you enjoyed everything about your recent stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We strive to provide an excellent experience for all of our valued guests. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Hugo 님, Winder

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Hugo, thank you for choosing to stay with us and taking the time to leave a rating. While your score suggests a satisfactory stay, we are always striving to exceed our guests' expectations. Any further feedback from your time at Fairfield Inn & Suites by Marriott Chicago Midway Airport would greatly assist us in our ongoing efforts to improve our guest experience. We hope to welcome you back in the future.

10/10 - 훌륭해요

Heidi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super fast and friendly service. Nice room and view.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Heidi, it's wonderful to hear that you enjoyed your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're delighted that our team provided you exceptional service and that you appreciated your room and the view. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Munira

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thanks for the amazing rating, Munira!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Fairfield Inn & Suites by Marriott Chicago Midway Airport!

6/10 - 괜찮아요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The bed was horrible. Uncomfortable
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Tonya, it's unfortunate to hear of any discomfort experienced during your stay, specifically in regards to your bed. Your comfort is always a priority. We appreciate your feedback and assure you it will be given due consideration to continually improve our guest experience.

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was wonderful. They helped me book parking and got us checked in quickly. The room is clean and has been maintained properly.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Alan, it's delightful to hear that you had a pleasant experience at the Fairfield Inn & Suites by Marriott Chicago Midway Airport. Your compliments about our front desk team members' assistance and the cleanliness and maintenance of your room are greatly appreciated. We're eagerly awaiting your next visit.

6/10 - 괜찮아요

Kristi

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The employee that checked us in was very nice. The room was clean. But we were sitting at breakfast and right at 9am, they start to take it down. Two younger girls came down and were told it was closed. Even though there was food (omelettes and sausage) sitting there and we LITERALLY saw the emplpyee throw it away. Not sure why the hotel would rather throw food away than please the guests. Very rude.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Kristi, it's good to hear that your check-in process went well and you found the room to be clean. We aim for all our guests to have enjoyable experiences from start to finish. Concerning your breakfast experience, we follow strict timetables to ensure food safety and quality. However, we know how important this meal is to start your day, and it's regrettable that it left you with a negative impression. We appreciate your feedback and will discuss your observations regarding our breakfast service with our team members for further consideration. We hope to have another opportunity to serve you better in the future.

10/10 - 훌륭해요

Sylvera 님, Dolton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel with friendly staff
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Sylvera, thank you for your positive review. It's heartening to know you had an enjoyable stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport and appreciated our immaculate premises and friendly team members. We hope to serve you again soon.

10/10 - 훌륭해요

GARY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the Staff members were all helpful and very nice. Rooms and bed was great !
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Gary, it's wonderful to hear you had a great experience at the Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're delighted our team members were able to assist you and that you enjoyed the comfort of your room and bed. We hope to welcome you back soon!

10/10 - 훌륭해요

Cassandra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Thank you for the fantastic rating, Cassandra!We strive to make all of our guests feel welcome and relaxed during their time at Fairfield Inn & Suites by Marriott Chicago Midway Airport! We can't wait to see you again soon.

8/10 - 좋아요

Erica

좋아요: 숙박 시설 상태 및 시설
It was nice
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Erica, thank you for sharing your thoughts about your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We're pleased to know that you had a pleasant experience. Please return whenever your travels bring you back to Chicago.

10/10 - 훌륭해요

Sherketa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its was very clean and neat i enjoyed my stay. Love the pillows they are very comfortable. I'll will be back soon.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Sherketa, thank you for choosing Fairfield Inn & Suites by Marriott Chicago Midway Airport. It's wonderful to hear you enjoyed your clean, neat room and found the pillows comfortable. We're already looking forward to your return visit. Safe travels till we meet again.

10/10 - 훌륭해요

Rómulo

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the perfect rating, Romulo!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fairfield Inn & Suites by Marriott Chicago Midway Airport.Have a wonderful day!

8/10 - 좋아요

YASUHIRO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: JM 님, 2024년 1월 7일
Thank you for choosing us and the great review!!

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Ronald, it's wonderful to see your perfect score following your stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We trust your experience was exceptional and we look forward to welcoming you back when your travels bring you to the area again. Safe travels until then!

10/10 - 훌륭해요

Amy

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Amy, it's wonderful to hear that you had a fantastic stay at Fairfield Inn & Suites by Marriott Chicago Midway Airport. We truly appreciate the perfect rating and are thrilled we could meet your expectations. Thank you! We look forward to the honor of hosting you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average Stay
Place was okay but the hallway outside of our room smelled heavily like marijuana. Room was cleaned overall but definitely could still smell outside odors. Ok for a one night stay.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 26일
Thank you for sharing your experience. We're sorry to hear of the unpleasant odor in your area and we'll work diligently to improve this aspect. We're glad you found the cleanliness of the room satisfactory and we'll strive to enhance your experience for any future visits. We appreciate your insights and your consideration for a short-term stay.

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태
Muy bonito 10 de 10
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Sandra, estamos encantados de saber que tuvo una estadía maravillosa en el Fairfield Inn & Suites by Marriott Chicago Midway Airport. Realmente apreciamos su puntaje perfecto y sus comentarios positivos. Esperamos darle la bienvenida nuevamente para otra estadía extraordinaria. ¡Buen viaje hasta entonces!

2/10 - 너무 별로예요

Brian

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Thank you for sharing your feedback, Brian.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 - 괜찮아요

Alexandra 님, Ypsilanti

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It’s very close to the airport and even has a shuttle to take you there. The rooms have double beds standard, which is tiny to share with someone. The rooms were clean but the outside area around the hotel is not a good part of Chicago at all. So I wouldn’t suggest walking around, especially at night. I understand that it is close to the airport, but the room definitely wasn’t worth the rate they were charging.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 22일
Alexandra, thank you for taking the time to share your thoughts. It is great to hear that you appreciated our close proximity to the airport and the cleanliness of our rooms. We understand your comments about the room size and pricing, each accommodation option is aimed to provide varied experiences to all guests. Regarding the neighborhood, while many guests enjoy the local area, safety is of utmost importance and we always urge guests to take care when exploring. We hope you consider us in your future travels, as we would love the chance to show you how we are constantly improving based on guest feedback.

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Corey, it's fantastic to hear that your experience at Fairfield Inn & Suites by Marriott Chicago Midway Airport was positive. Thank you for taking the time to rate us on Expedia. We're pleased to have exceeded your expectations and we look forward to your return visit. Safe travels until then!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient for airport, minimum wait time for the shuttle and Great Staff
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
Debra, it's uplifting to hear that the strategic location of Fairfield Inn & Suites by Marriott Chicago Midway Airport was beneficial to you. Your kind words about the minimal shuttle wait times and our commendable team members make our day. We're delighted you had a pleasant stay and we look forward to hosting you once again in the future.