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하얏트 시카고 매그니피센트 마일 여행 후기

4 out of 5
하얏트 시카고 매그니피센트 마일
633 N Saint Clair St, Chicago, IL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1296개 이용 후기 중 840개" "
평점 8 - 좋아요. 1296개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1296개 이용 후기 중 92개" "
평점 4 - 별로예요. 1296개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1296개 이용 후기 중 41개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Sang Kook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Celine Perez- Front Office Supervisor 님, 2023년 9월 6일
Thank you for your review! Please, reach out if you have any comments that you would like to share.

10/10 - 훌륭해요

DAEHUN

2023년 2월에 2박 숙박함
답변 제공: Earnest R 님, 2023년 2월 16일
Thanks for your feedback. We hope to see you soon.

8/10 - 좋아요

Chang soo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 3박 숙박함
답변 제공: Earnest R 님, 2022년 4월 30일
Thank you for your feedback. We hope to see you soon.

8/10 - 좋아요

SANGGIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Earnest R 님, 2022년 3월 8일
Thank you for your feedback. We hope to see you soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
호텔 위치와 대체적으로 좋았습니다. 하지만 호텔 내 주차장에 공간이 부족하여 외부 주차장을 이용해야 했고, 로비로 가려면 2층으로 가야하는 점이 불편했습니다.
2021년 5월에 2박 숙박함
답변 제공: General Manager 님, 2021년 6월 7일
Thank you for your review! It is terrific to know that you had a pleasant overall experience at Hyatt Centric Chicago Magnificent Mile, and we appreciate you sharing it. Thank you for noting an opportunity for improvement as well. Our team works hard to deliver unbeatable value in the heart of the city. Come back and visit us again soon. Clay Spencer, General Manager

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our time and loved staying in the area with lots of restaurant options to choose from
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Kathryn,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and appreciated the variety of dining options in the area. We look forward to welcoming you back soon for another enjoyable visit at the Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was spacious, clean. Bathroom is massiveand modern. Hyatt Centric exceeded my expectations
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Ann,Thank you so much for the five-star review! We are pleased you had such an exceptional stay with us and enjoyed our spacious, clean accommodations. We hope you'll stay with us again soon!The Management team at the Hyatt Centric

8/10 - 좋아요

frederic IV

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Alba

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 2박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 14일
We appreciate your feedback! Thank you for staying with us.

10/10 - 훌륭해요

Nikola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a great hotel. Spa and pool area very clean and nice. Good location
2024년 4월에 2박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 14일
We appreciate your feedback! Thank you for staying with us.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 14일
We appreciate your feedback! Thank you for staying with us.

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

8/10 - 좋아요

Boyd 님, Naples

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good property I didn’t think the front desk staff were friendly at all though. Hospitality is in the name of this kind of establishment and therefore should be offered to its patrons
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Boyd,Thank you for staying with us during your time in Chicago. We are pleased you had an enjoyable overall experience; however, we apologize for falling short of providing memorable hospitality. Your feedback will be shared with our internal team to ensure our high standards are being met. It was a pleasure having you here, and we hope to welcome you back soon for a seamless visit worthy of a perfect rating.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Arezo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

8/10 - 좋아요

Tanya

좋아요: 청결 상태
2024년 4월에 4박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

8/10 - 좋아요

Mike

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable room rate.... nice location and nice rooms... breakfast was very good !!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Mike,Thank you for sharing your experience with us! We're thrilled you enjoyed our reasonable room rate, pleasant location, and comfortable rooms. It's also great to know you found the breakfast very satisfying. We look forward to welcoming you back for another enjoyable stay!The Management team at the Hyatt Centric

10/10 - 훌륭해요

Ella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Ella,Thank you for sharing your five-star experience. Our team looks forward to welcoming you back for another delightful visit!The Management team at the Hyatt Centric

10/10 - 훌륭해요

diane 님, Wauconda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Diane, We are happy to hear you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile. Thank you for your perfect rating, and we look forward to welcoming you back anytime!The Management team at the Hyatt Centric

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely loud. The HVAC was rattling and there were sirens outside all night. Only had 1 thin blanket per bed upon check-in. Called for extra blankets twice which were brought quickly, the service was great. Got room service one night which had an additional fee of $22 plus we tipped $20 plus another weird fee...So $90 worth of food cost $160 somehow. The food was fine although we got the tiramisu which was oddly watery, we couldn't eat it. The pool and hot tub were in good condition. The location is near Magnificent Mile, central to a lot of tourist spots which was why we were there - it was convenient to walk to places or catch a taxi.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Sarah,Thank you for choosing to stay with us during your recent trip. While we're glad our friendly service, convenient location, and plentiful amenities were some of the highlights of your trip, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Also, we're very sorry for any concerns you had with our room service. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Kendall

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a fantastic little gem of a place. Could not recommend enough!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Kendall,Thank you for the kind review and recommendation! We're glad you enjoyed your visit, and we look forward to hosting you again at Hyatt Centric Chicago Magnificent Mile.The Management team at the Hyatt Centric

4/10 - 별로예요

Tommy

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here during spring break weekend with my kids and unfortunately the hotel had multiple issues which made for an unpleasant stay. All wifi was out in the rooms with no estimate of when it would be restored. Also, the pool was closed all weekend because of a leak. Kept hearing the ice machine outside our room at night. Staff wasn’t very helpful or communicative about when these issues would be addressed. Would not stay here again.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Tommy,Thank you for taking the time to leave a review. We are very disappointed to hear about your unsatisfactory stay and apologize for any inconvenience you faced. Please feel free to reach out to our Hotel Management Team at any time, as they are always available to assist our guests. It was a pleasure hosting you, and we hope you'll give us the chance to change your perceptions in the future.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location, nice restaurant/bar on site
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Brian,Thank you so much for choosing Hyatt Centric Chicago Magnificent Mile and for taking the time to provide a review of your five-star experience! We are thrilled to hear that our prime location and on-site amenities met the mark for you during your recent stay. It was our pleasure to host you, and we hope to welcome you back soon. The Management team at the Hyatt Centric

10/10 - 훌륭해요

Kory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family stayed here for a quick leisure trip. Host upgraded our room to an executive suite for free and it was perfect for my kids to run free and have their own space. Restaurant on site is convenient and food was pretty good, even for kids. Pool and hot tub were POPULAR for families and we got to enjoy it too. The staff kept the pool stocked with clean, dry towels. Hotel is at a great location if you want to walk and site see. Lots of dining options around. We made the 20 minute walk to Navy Pier but the walk to other locations and shopping was within a 10 minute walk. Valet parking is pricey at $76 but that’s comparable to other hotels I researched. It was better to valet and walk everywhere than to have to worry about finding parking downtown.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Kory, Thank you for choosing to stay with us, Kory! We're delighted to hear that you and your family had such a fantastic trip and that you were all able to enjoy the convenience of our restaurant. We appreciate your compliments on our location and are pleased to hear that it provided easy access to our surrounding area. Our team can't wait to welcome you back again soon for another enjoyable stay!The Management team at the Hyatt Centric

6/10 - 괜찮아요

Edgar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Right next to northwestern hospital so the ambulances were coming in non stop.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Edgar,Thank you for sharing your thoughts. Our guests often compliment our convenient location near attractions and high-end shopping, so we're sorry you were impacted by outside noise. Despite this, we hope you found our accommodations comfortable and well-equipped. If your travels bring you back to the Windy City, we hope you'll stay with us again. The Management team at the Hyatt Centric

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Daniel,Thank you for choosing Hyatt Centric Chicago Magnificent Mile and for sharing your kind review. We are delighted that you enjoyed your stay and look forward to welcoming you back again soon.The Management team at the Hyatt Centric

8/10 - 좋아요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2nd time staying here. Overall, very pleased. You do hear a great deal of ambulance traffic being next to a Hospital, but it didn’t bother me. Very accommodating staff as I was allowed to check in at 11am. Pool and hot tub are nice. Told front desk that pool area was out of towels and it was restocked immediately. Location is fantastic. Convenient to all shopping. Walgreens is next door. Room was excellent and clean. Shower had great water pressure! My only negative is that someone entered our room at 3pm while we were watching tv. I’m assuming it was housekeeping, but by the time I got off the bed, they left. Probably realizing people were in the room. Odd, because housekeeping had already cleaned our room. Another minor issue is that, to me, the beds are uncomfortable. Way too firm! Would I stay here again? Yes.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Ryan,On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. We are happy you took advantage of all our amenities and convenient shopping. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to hosting you at Hyatt Centric Chicago Magnificent Mile again soon.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Howie

가족 여행
좋아요: 편의 시설/서비스
Staycation with my 12 yr old son has been great, not too fancy but nice enough to feel comfortable and safe coming in from the west burbs. I didn’t get the corner room I reserved but they upgraded me to an exec suite and after expressing my disappointment they actually showed me the other room to give me my choice and I stuck with the room they upgraded me to. As I lay here from my pull out bed while my 12 yr old has the nicer queen bed lol I couldn’t be more satisfied. Dad of the year nominee! Thanks Hyatt! I’d come back without reservation.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Howie,Thank you! We are honored you chose Hyatt Centric Chicago Magnificent Mile for your staycation with your son and delighted you are having such a memorable visit. We're glad the accommodations worked out in your favor, and we hope to have the pleasure of welcoming you back for another unforgettable getaway.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Michael

2024년 3월에 1박 숙박함

4/10 - 별로예요

Ashley

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Diane

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Richard 님, Deerfield

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kay

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
EVERYTHING WAS WONDERFUL
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Kay,We're delighted you enjoyed your stay at Hyatt Centric Chicago Magnificent Mile! Please come see us again soon.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to do some shopping. Loved the bar and was able to take few drinks up to my room. Overall nice hotel would recommend to someone else. The valet super friendly guy there.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Marco,Reading your kind words has brightened our day. Thank you for choosing us to host your visit to the Windy City, and we are pleased you enjoyed so many aspects of your stay. It is especially wonderful to see that we have earned your recommendation! Safe travels, and we look forward to your future stay with us. The Management team at the Hyatt Centric

10/10 - 훌륭해요

Paola 님, Wolcottville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Daryna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is good
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Daryna,Thank you for staying with us during your time in Chicago and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Richard 님, Deerfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

2/10 - 너무 별로예요

Gracie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BAD
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Gracie,Thank you for your feedback. Please accept our apologies for your recent experience. We'd be happy to discuss any specific concerns you had while staying with us should you reach out to us offline. The Management team at the Hyatt Centric

8/10 - 좋아요

weichun 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Emmanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Raquel,We can’t thank you enough for staying at Hyatt Centric Chicago Magnificent Mile, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!The Management team at the Hyatt Centric

2/10 - 너무 별로예요

James

2024년 3월에 1박 숙박함

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Deborah,We're so glad you had a great stay with us! It's wonderful to know you enjoyed your time, and we hope to welcome you back soon for another fantastic experience. The Management team at the Hyatt Centric

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice visit. It was our anniversary and they made us feel very special.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Nicole,Thank you so much for the high rating! We're delighted to know that you chose us to celebrate your anniversary and that you had a great time with us overall. It would be a pleasure to host you again in the future. The Management team at the Hyatt Centric

10/10 - 훌륭해요

Kathleen Marie 님, Kenosha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Kathleen,Thank you so much for choosing to stay with us at Hyatt Centric Chicago Magnificent Mile. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Traci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Shemaque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Sanli

2024년 3월에 1박 숙박함
답변 제공: Celine Perez- Front Office Manager 님, 2024년 4월 11일
Thank you for staying with us! We appreciate your feedback.

8/10 - 좋아요

Hidetsugu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good hotel from locations, facilities. Starbucks on 1st floor was convenient. $31 buffet Breakfast can be better. Bathtub is old. But overall good for what we pay.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Thank you for choosing to stay at Hyatt Centric Chicago Magnificent Mile! Although a couple of items could have been better, we're glad our convenient location and handy amenities were a good overall value. Your positive rating is appreciated and we hope you'll visit us again.The Management team at the Hyatt Centric

10/10 - 훌륭해요

Victoria

가족 여행
Everything excellent
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Victoria,It warms our hearts to know that you enjoyed everything about your time with us! Thank you so much for the perfect rating and we hope to see you again soon. The Management team at the Hyatt Centric