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모텔 6 랜싱, 일리노이 - 시카고 사우스 여행 후기

2 out of 5
모텔 6 랜싱, 일리노이 - 시카고 사우스
2151 Bernice Rd, Lansing, IL

이용 후기

5.8
평점 10 - 훌륭해요. 445개 이용 후기 중 91개" "
평점 8 - 좋아요. 445개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 445개 이용 후기 중 81개" "
평점 4 - 별로예요. 445개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 445개 이용 후기 중 132개" "

6.2/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 9일
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 - 괜찮아요

Amarbir

단체 여행
Good property to spend a night
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Amarbir,Thank you for positively rating your stay!Lilith#Team6

6/10 - 괜찮아요

Royce

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
There was only one chair in the room and the furniture was old. The pillows were horrible and the bedding was was too. The ladies at the front desk were very nice and pleasant.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Royce, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Rafael 님, Milwaukee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Rafael,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good stay
This is my go to motel but roaches came out of no where and kids were running up and down the hallway with no regards it’s other people in the hotel.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Crystal,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Yasmine

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Rafael 님, Milwaukee

2024년 1월에 1박 숙박함

8/10 - 좋아요

Zenikki

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Maurissa

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
The room was nasty, had someone hair in the towels, bed was hard, a roaches, people living there running all night!!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

laville

Good stay
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Laville,Thank you for positively rating your stay!!Lilith#Team6

2/10 - 너무 별로예요

Demetria

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Did not stay room was infested with roaches
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Tonya

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Leon

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Oneil

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Maddie

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함

8/10 - 좋아요

Lashaun

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sandra 님, Harvey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs renovation
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Shannon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth $50 but our bill was $120
It was a non-smoking room, but the comforter had tons of cigarette holes burnt into it, everything looked dirty and stained. It was way over priced.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Shannon,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

6/10 - 괜찮아요

Delilah

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is very outdated the water comes out very little and the ceiling had bad water damage
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 3일
Hi Delilah, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 - 너무 별로예요

Todd

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Room smelled like cigarrettes. No fridge, no microwave. No coffe maker. Barest minumum. Too high priced.
2023년 1월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 19일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Jaclyn

2022년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 19일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Kendall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
thanks
2022년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 1일
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 - 너무 별로예요

Ro

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is nasty
2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 1일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

tree

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like it smelled like marijuana through the whole bldg. My room should’ve been non smoking and it smelled like cigarettes extremely. Dirty towels were left in the room by the previous people
2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 1일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Kari

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty bathroom with feces and urine on the wall. Cigarette burn marks on tub, floors and bedding. Not secured entrance yet it said it was. Rude employee during night shift.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 4일
Hi Kari,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Ramon

2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 3일
Hi Ramon,Thank you for the perfect rating!!Maz K.#Team6

4/10 - 별로예요

Heather

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do Not Stay Here
The over powering smell of smoke gave me a headache the AC hardly worked and it was not very clean. Not worth the money i wish i would have booked somewhere else 😭
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 4일
Hi Heather,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 - 너무 별로예요

shelby

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEVER DEALING WITH THESE PEOPLE AGAIN.
The room was terrible. My door lock kept getting stuck so it wouldn’t lock with out someone coming to mess with it. First issue. The room was broken. Side table was off the wall some kinda way. Giant cob webs. Nasty ceilings, floors, walls everything the whole hotel just looks like they have someone come straighten the room and dip out. Their was a can of pop on the lobby desk from check in-check out. I planed to extend my stay out of ease, not wanting to wait till check in somewhere else because I didn’t see any bugs. The lady at the desk charged me for my next night, it went through. I showed her but she kept charging my card 3 more times causing it to decline. I’m showing her the transactions in real time on my phone and she just kept saying my card was fing up. I tried to be very calm with the lady but she started mocking me like a child and telling me she couldn’t do anything, wouldn’t look at my banking app to see she did charge me, wouldn’t look into the computer I watched the screen not change when I asked her to check it. Just kept saying my card was broken. I started talking about calling the police because she was not trying to solve the issue and she immediately kicked me out. She kept telling me she didn’t charge it, then that she would not refund it I should call my bank. Then when the police arrive she has a paper saying she refunded it. I got my refund but it was so much bad business.
Subpar repair work.
A small bug on the Never cleaned vent.
VERY broken and slanting side table. Phone was gross to the touch.
Clearly never been cleaned.
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Blazita

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so ghetto..the building was almost falling apart people actually dont rent those room all the bottom floor people actually live there..all my clothes was penatrated of cigarette smoke its not google had motel 6 pictures looking ok but it wasnt at all ok
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Econyers

2022년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 7월 15일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 - 너무 별로예요

Josetta

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Place is trash
The conditions of this hotel is deceiving .. that place looks terrible
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 7월 6일
Hi Josetta, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 - 훌륭해요

Tennille

2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 4일
Hi Tennille,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Delilah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was horrible the worst. I’ve ever been to the room water was very low but was hot it had cigarette burns all in the room there was no chair in the room. The blanket had cigarette burns in it.The bathroom door wouldn’t close and the front door would not lock actually it was broken..I really think the should have paid me to stay there.The service was horrible as well the lady up front took about 20mins before she came to check me in with no apology for not being up front when I walked in… would never recommend anyone to stay here I was just passing through this town but wish I would of went somewhere else but was to tired and irritated with the stay..
2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 18일
Hi Delilah, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 - 너무 별로예요

Devine

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charge you however much they want rates are always changing. Definitely not worth 120. That’s what we were paying. Room service was terrible. Super stingy with sheets pillowcases ect..had to stay there for about 3 weeks until I move into my new place
2022년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 18일
Hi Devine, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

4/10 - 별로예요

Jenny

반려동물 동반 여행
Whole property smelled like pot. Felt like a very bad neighborhood. Also quite noisy. Would not recommend.
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 3일
Dear Jenny, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

2/10 - 너무 별로예요

Julia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smell really bad in the room!!
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 3일
Dear Julia, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 - 너무 별로예요

Dax

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
Horrible stay police at the hotel all night for problems with guests
2022년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 4월 11일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 - 훌륭해요

Tina

2022년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 4월 11일
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kelvin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property has a serious rodent problem. I saw at least 2 mice during my stay. The bathroom was dirty and the bedding had holes from cigarette burns. I requested a non smoking room but the room smelled like smoke anyway. I would not recommend staying here at all it’s disgusting and needs to be shut down
2022년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 4월 11일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y. #Team6

6/10 - 괜찮아요

Adrianne

좋아요: 직원 및 서비스
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel.com is great
Easy and affordable
2021년 12월에 2박 숙박함

6/10 - 괜찮아요

Amanda

2022년 1월에 2박 숙박함

2/10 - 너무 별로예요

Terrance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

DaJauna

2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

DaJauna

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady that checked me in this evening was unprofessional it’s sad
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 16일
Hi DaJauna, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6