I like the property because it was centralized for shopping. What I didn't care for was the lack of respect from management and staff that, was smoking allowed in the hotel. When it's clearly posted and advertised smoke free. Another is a filthy room. Urine on the toilet seat and floor. Unvacuumed , Grease on all the lamps post, food crusted microwave, hair soap scum bath tub that had a broken shower head and drain cover which I was unable wouldn't allow the tub water to fill up. I had to use a wash cloth to stop water from going down the drain. Burnt residue on the iron that damaged a dress shirt. Manager came into my room looked around and said, it's clean. Really? He refused to get house keepers to reclean it. I couldn't change rooms upstairs due to hip injury. I explained I'm in town for a funeral for 2 days and no help to carry item up and down stairs. Manager said you can take the room as is or move. I responded give me cleaning products I'll do it my dam self. I also let Him know that he doesn't care about guests service. No inconvenience credit taken off bill, future voucher or apology. As a Choice Hotel Member it's blasphemous I had to be treated that way.